Articulating “core values” has been touted by many conference speakers as a magic bedrocky goodness that will shield us from all sorts of scary nasty change that is getting up and roiling all our stuff.
One problem is you have to figure out what your core values are.
My library is up [...]

One thing most of our academic institutions have in common is the familiar alumni magazine. At smaller institutions it might just be a quarterly newsletter. Alumni communications are a primary vehicle colleges and university use to stay connected to their graduates. It’s perceived as an effective way to keep alumni aware of campus events and, [...]

Recently I was able to put into words a nagging feeling that I was taking interactions at the reference desk too personally. The moment of clarity came when a patron nearly chewed me out because the library copier only takes coins, while printing from the computers is a separate payment system. I caught myself on [...]

Would you voluntarily submit to being instructed about a topic where you already consider yourself to qualify as an expert in that subject matter? If you did – or were forced to – you would probably find it incredibly boring or tune it out all together. Well, a new report may help to explain why [...]

It has been a week since news of the Google settlement with authors and publishers broke. Though rumors had been rife that it was imminent, I was still blown away by the scope of it. Of course the court still has to rule, but the outlines – if they remain intact – are stunning in [...]