This summer my library, like over 60 others, is implementing Summon. Serials Solutions’ discovery layer is meant to provide our users with that “one search solution” we’ve all been waiting for for so long by sucking all our resources (catalog records, local digital collections, and database content) into one central index that searches it all [...]

You’ve no doubt had that experience where you go to a store, hotel or some other setting where you receive service, and the person (or people) serving you is doing all the right things to be nice – but you know it’s an act being put on for your benefit. We accept this because we [...]

Editor’s Note: In this third in a series of posts about the upcoming ALA Conference in New Orleans, Elizabeth Berman, Science & Engineering Librarian at the University of Vermont, and Breanne Kirsch, Evening Public Services Librarian at the University of South Carolina Upstate, provide seven useful strategies for improving your conference networking. We’ll be [...]

When the topic of conversation turns to change, it’s not uncommon to hear an academic librarian say something along the lines of “before we change we need to really understand why we do what we do – what is it that defines what we are all about”. Others might describe that as having the ability [...]