In the Wake of the Storm: How CUNY Libraries Adjusted After Hurricane Sandy
When Hurricane Sandy hit New York and New Jersey at the end of October, most of the twenty-three schools that make up the City University of New York were in the midst of midterm exams. With the devastation wrought by Sandy, the university was closed after the storm, as were many others in the area. CUNY is a public institution and many of the colleges provided shelter to displaced local residents during and after the storm. Some CUNY schools, both in Lower Manhattan and other parts of the city, were without power for the week (or even longer). The damage to mass transit systems on which so many New Yorkers depend made traveling throughout the city difficult for students, faculty, and staff.
Yet despite all of these challenges, overall most CUNY facilities escaped serious damage from the hurricane and were able to reopen to students on Friday, November 2. We all returned to a semester that looked different from the usual, and in some cases, very different. Here my colleagues and I share our post-hurricane adaptations in some of the libraries across the CUNY system.
New York City College of Technology, Brooklyn
Maura Smale, Information Literacy Librarian
At City Tech we were lucky to have no significant damage to our facilities and the library reopened on Thursday, November 1. I coordinate our information literacy and library instruction, so my main focus immediately after the hurricane was figuring out the impact on our teaching calendar. We typically offer over 200 instruction sessions during the fall semester; there were 11 sessions that had to be canceled while the college was closed. While it was a bit of a scramble to reschedule that many sessions just as we were heading into our busiest time for library instruction, thanks to the flexibility and patience of our instruction librarians and faculty colleagues we were able to find new times for all of the sessions that were missed.
One unexpected effect of the hurricane was the impact on library classes that did not have to be rescheduled. Our instruction sessions are highly assignment-driven, and I spend lots of time at the beginning of the semester working with faculty to ensure that their classes are scheduled to come to the library for instruction when it’s most useful for them. Because the hurricane closed school for several days most faculty had to revise their syllabi, which meant that we saw many more classes than usual in the library in which students did not have an assignment to work on. It wasn’t a huge issue, but it definitely kept us on our toes, and I’ll be interested to meet with the Instruction Team after the semester ends to discuss our lessons learned.
Medgar Evers College, Brooklyn
Benjamin Franz, Digital Reference Librarian
At Medgar Evers College we sustained no damage from the storm. After mass transit was brought back online, normal business resumed. The process was a little slow, but after a few days spent mass-processing information literacy one shots, the library was caught up.
Reference brought its own peculiarities: after the storm, attendance in the library was down. It gradually increased, but took until near the end of the semester to do so. Now with finals occurring, we are in full swing.
The impact came in the form of plans for the library renovation. Originally, the strategy was to cease loans on 11/30 and implement the move of the materials to the temporary locations in December. Hurricane Sandy slowed down this process. We have now met the movers, and they are busy labeling the shelves for moving. We will end all business and close the library December 23rd, as per the notice of our current Chief Librarian, Brian Lym. So Sandy delayed the full implementation of the move, but we progress well, if slowly, towards the renovation project.
Hunter College, Manhattan
Sarah Laleman Ward, Outreach Librarian
Hunter College has three campuses, with libraries at each location. Two of the campuses weathered the storm just fine. Our main campus at 68th Street and Lexington Avenue on Manhattan’s Upper East Side functioned as an emergency shelter during and after Hurricane Sandy, and the Wexler Library at that campus reopened on November 1. Our newest location in East Harlem, which houses the Schools and Library of Social Work and Public Health, also sustained no damage and was able to reopen when classes started up again on November 2.
Our Brookdale Campus was another story. Located on East 25th Street near Bellevue Hospital, the Brookdale Campus houses Hunter College’s School of the Health Professions and the Hunter-Bellevue School of Nursing. The Health Professions Library (HPL) is located on this campus, as are Hunter’s dorms. The campus sustained extensive damage from Hurricane Sandy and when classes resumed at the rest of Hunter, the faculty, staff and students from Brookdale had no place to return to.
Hunter’s Chief Librarian, Dan Cherubin, was asked to find space at the Wexler Library for those displaced from Brookdale as the extent of the damage was assessed and clean-up began. Although the 3rd Floor of Wexler is already off-limits due to ongoing renovations, the 5th Floor was quickly turned into temporary office and classroom space for the faculty, staff and students from Brookdale. Spaces within the library and in other campus locations were secured to house Brookdale’s classes, and the semester carried on. This impacted the Wexler instruction calendar as we shifted classes around to accommodate the Brookdale classes and also attempted to reschedule our own classes from the days we were closed. Additionally, we welcomed our colleagues from HPL at Wexler and found spaces for them to work until the library reopened. Over a month later, there are still members of the Brookdale community being housed on Wexler’s 5th floor although some programs have now been moved back to the 25th Street campus.
We’ve been happy to accommodate our displaced colleagues from Brookdale, and they have been excellent roommates. But at a busy, crowded urban campus like Hunter’s, the squeeze on already limited study space for students is still being felt by everyone, particularly because it’s final exam time.
Hostos Community College, Bronx
Kate Lyons, Reference & IT Librarian
When we reopened after three days of being closed, we discovered a huge opportunity awaiting. Our Office of Academic Affairs, after meeting with department chairs, decided not to add any days to the academic semester, and instead requested that all faculty make up lost class time by posting assignments on Blackboard, and taking advantage of other interactive online tools. Our Chief Librarian called on the library faculty and staff to help support this initiative.
Lisa Tappeiner and I (chosen primarily because are currently offering our library information literacy workshops via Blackboard, and because I am the Faculty Liaison to our EdTech Office) offered one-on-one drop-in support for faculty new to Blackboard, and our library provided more circulating laptops in anticipation of an increased demand from students for access to Blackboard.
As a result of this initiative (and Hurricane Sandy) and the subsequent spike in faculty using Blackboard, we’re revisiting how we in the library work with faculty who teach using Blackboard, and how we ourselves use Blackboard to offer asynchronous information literacy workshops. The storm provided us an opportunity to connect with faculty teaching online, and to think about how to better support our distance students.
Lehman College, Bronx
Jennifer Poggiali, Instructional Technologies Librarian
Robert Farrell, Coordinator of Information Literacy and Assessment
Like Hostos, our Bronx neighbor, Lehman College was fortunate to come through Hurricane Sandy relatively unscathed. Our administration also suggested that discipline faculty make up cancelled classes online. The instructional unit at Lehman’s Leonard Lief Library saw an opportunity to create a so-called win-win.
Before the hurricane, we were planning to use online writing assignments to assess the learning outcomes of our library web comics. The challenge we faced was finding professors willing to work the comics into their syllabi. When we returned to work a few days after the storm, Robert had an idea: we could offer instructors the comics and their accompanying writing assignments as a way for them to make up the time lost due to Sandy.
Four professors took us up on the offer, with three of them using our assignments in a total of seven classes (the fourth professor preferred to hold an in-class discussion on their content). We wrote instructions for the students, handled any questions or problems they had, collected the completed assignments through Google forms, and sent the results to faculty on prearranged dates.
We found that having the learning modules prepared–for a rainy day, so to speak–was a good investment of time and resources for the library and the campus.
John Jay College, Manhattan
Bonnie Nelson, Interim Chief Librarian
“The Library is closed due to the storm,” said the notice on the Library’s homepage on October 29-30, while the city was reeling from the effects of Hurricane Sandy. But by Halloween we realized how wrong we were, and changed the message to “The Lloyd Sealy Library is closed due to the storm, but electronic resources remain available.”
Of course, our students and faculty already knew that. Although the beautiful wood, carpet, and paper Lloyd Sealy Library was very much shuttered tight, the online library was wide open. 4,312 people visited the Library website from Monday to Wednesday of that week, viewing 9,240 web pages. During that same time there were 2,105 logins by students, faculty and staff members for remote use of our licensed electronic resources.
The Sealy Library is so busy during the course of a normal workday–with students studying in groups, reading, asking questions, or just chilling–that it is easy for us to forget how much of “library” work goes unseen. The subway may stop; the College may be closed; the Lloyd Sealy Library’s glass doors may be locked, but the Library is open.