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Test for E.C.H.O.

ACRLog welcomes a guest post from Marc Mason, Library Undergraduate Services Associate at Arizona State University Libraries.

I had one of those days today. One of those rare ones, the kind of day where you walk around with a little more bounce in your step, your chin tilted a bit higher. It was a day where – hallelujah! – validation rained down upon my shoulders and washed away some of the frustrations I’ve felt lately on the job.

We could all use a few more of those days. Mine came about courtesy of our university’s International Students and Scholar Center. Prior to school starting, they held a day-long conference for all incoming international graduate students. This is the second time that the ISSC has put on this conference, and they have generously included me as a breakout session speaker each time. Last time out, around 20 students came to my talk, which I will admit was disappointing. I suppose the competition during that time slot was fierce, but my library-guy pride to this day still kind of believes it can’t have been that fierce and more students should have come to see me.

Arrogance? Sure. But I think libraries could use a little more swagger.

Because of that tiny turnout last time, I had little in the way of expectations going into this second conference. So it was more than a bit shocking when I arrived at my room to set up and saw that there were 240 chairs arranged in the audience. I can take a joke at my expense, but this had the look of something that was going to be embarrassing. I swear I felt my sense of pride start to shrivel. The time ticked down. The previous session finished. I held my breath.

A flood of people poured into my room. 180 of them as a matter of fact.

Floating on air, I did my thing, offering up the library services I wanted them to know about, and keeping them laughing all the way through. When I was done, over two dozen stayed to talk to me further. Like I said: it was incredibly validating. May each and every one of you have a day like that, and soon – that’s my wish for you.

I’ve been working with the international population for over seven years now, and in general, it is always my favorite part of my job (even when it isn’t one of “those” days). The opportunity to meet and teach people from all over the world is truly a gift. It has also put me in a position to speak at conferences on international student topics and to meet amazing colleagues from across the country in the process. It has given me the opportunity to see humanity in an incredible light, and to truly take a stand for tolerance. I would not trade it for anything. My job gives me the chance to continuously learn, both on an academic and on a cultural level.

I have occasionally been asked about best practices for working with international students, and with that in mind, I decided to put into words how I go about working with these student populations and their extraordinary cultural differences. I call it “Test for E.C.H.O.”

E stands for Empathy: The first thing you can do is show your capability for understanding. These folks have traveled thousands upon thousands of miles to be at your institution. Sometimes they have traveled for almost three days depending on long layovers. They’re far from home, they cannot get home easily, and everything is somewhat scary. The signage is in a second language. The odds of any random cashier speaking their native tongue is slim. Local foods may not sit well with their digestive systems for a while and they may get sick for the first few weeks of being here. Oh, and they may not see their families for a year or better. The whole process can be wildly intimidating, and all it takes is one bad interaction with a local to make them question their life decisions.

Don’t be that local. Keep some of the above in your mind and let it guide you in how you approach working with these students.

C stands for Care: After you have shown empathy, follow that up by demonstrating that you believe that they matter. That you care about them as fellow human beings. Don’t allow that physical distance they’ve traveled to become an emotional one as well. (Life need not always batter us with metaphors.) I can’t even begin to tell you how many students I have worked with over the last few years who responded to simple moments of genuine caring. Creating that connection grounds that student to the university and provides them a human connection to their educational experience.

Be that connection. It’s great for them, and I promise it’s great for you as well.

H stands for Humor: Different cultures have different senses of humor, that much is certain. But laughter creates a bond between you and the international student that will be of enormous benefit.

There is a tendency among many in our profession to take themselves very, very seriously. And I get that – we are the gatekeepers for information, freedom fighters against the tyranny of government overreach, yadda yadda yadda. However, that seriousness can also be rather intimidating, not just for our international students, but for all students. This sometimes places our expectations for students far out of reach for where their real capabilities lie. If and when that happens, students start avoiding the library, seeing it as a foreboding place where they do not belong.

We never want them to feel like they don’t belong. Right? So be silly. Tell a joke that revolves around a pop cultural artifact that has worldwide appeal. No matter where we are from, certain things are popular. Star Wars, Beyonce, Harry Potter… it isn’t difficult to find common ground. Use it to get some laughs, put their minds at ease, and create a learning experience they will never forget.

O stands for Optimism: And finally, help these students believe. When you are working and learning in a second language, particularly one as difficult as English, confidence is a fragile thing. Setbacks can be crippling, and doubts about one’s ability to succeed (not to mention the time and money put into coming to the U.S.) can set in quickly. Numerous students have shared their “I almost quit” stories with me since I started working with this population, and they all have pretty much the same plot: a failure of some sort, painful phone calls to friends/confidants expressing regret and fear, worries about how family may react when they go home in “disgrace,” and (for those who stuck it out) a eureka moment where they got the right help to carry them through their struggles.

A librarian can be that help. Be that help.

When working with an international learner, using phrases like “yes, you’ve got this” or “I can tell you understand this stuff” can make a massive difference as that student continues working through their assignments. The reassurance of an expert goes a long way towards solidifying confidence and building a strong mindset for success. And they’ll remember the part you played in that success, I promise you.

The world isn’t slowing down anytime soon, and neither is the influx of international students to U.S. schools. Cultural literacy and competency is going to become one of the most critical skills our library staff can possess. So as you find yourself working with this population – whether individually or whole classes – take just a moment to remind yourself to test for E.C.H.O. Trust me – you’ll be glad you did. And you’ll have more than a few of those kinds of days.

Starting from the bottom and teaching my way to the top

ACRLog welcomes a guest post from Jessica Kiebler, Reference/Instruction Librarian at Berkeley College.

My journey into the world of librarianship started with my failure to get a job as an elementary education teacher. I’ll never know if that was due to the over saturated job market or my newbie skills, but one would think that with my undergraduate degree in elementary education, I would be ready to take on library instruction like a fish to water. However, I was never truly confident in front of 30 screaming children so while the transition to libraries wasn’t surprising, getting a job as an instructional librarian was a bit daunting. So if I didn’t want to teach, then how did I end up in an instruction position at an academic college instead of a public reference librarian? Good question. After five years as a librarian and one year in my current position as a Reference/Instruction Librarian at Berkeley College, I decided to reflect on my journey from uncertainty to confidence.

You have to start somewhere

More than a year after graduating with my MLIS, I began working as a solo librarian at a small nursing college that needed a librarian to create their library. Yes, create a library from nothing but shelves, an ILS and a computer. Thankfully, the Director of Education had purchased hundreds of books before I had started and I began the task of cataloging them and organizing the physical space. Not only was I in charge of reference, maintaining the collection and all policy creation but also designing an instruction program. It was an amazing opportunity to learn but also very intimidating in my first professional position without the assistance of a mentor or experienced librarian. I took everything I had learned from my MLIS program and my undergraduate pedagogy courses and combined it with my own research to create a basic instruction program to show students how to use the library resources. The resulting lessons were basic but worked for the limited time and prior knowledge of the students.

Smarter, not harder

As any educator knows, the best lesson plans can mean nothing if an instructor does not have classroom presence or presentation skills. My lack of confidence showed through to my students so while my lesson plans were well written, my pacing and poor question prompting did not create a cohesive experience. I was also dealing with a short amount of instruction time combined with a student body who had little to no computer skills. This made getting experience in teaching actual information literacy very difficult because my classes became so much more about getting students to access the library website or about how to navigate a browser. As it became evident that this was not isolated to my first few cohorts, I had to start teaching smarter, not harder. I made notes about common issues students were having so I could create visual aids that would be on the screen while I walked around and assisted. I made time in my lessons for the common computer questions since I knew they would distract students from learning the steps to get the resources they needed. So while I thought these initial problems were distracting me from teaching, it was actually helping me to learn the constant juggling act that is teaching.

Frequently, I would be ready to move on from the initial login process (our students needed to login to the library website to access any resources) and a student would come in late or say they needed help because they had missed the instructions. In my first months that would have thrown off my thought process and I would have paused the whole class to assist. I learned from my mistakes by preparing the classroom beforehand with login information on the board so students could troubleshoot on their own or with the help of a fellow student. I no longer let those distractions keep me from moving on to my next thought or stall the class. Having a fellow librarian or mentor may have helped me make these progressions faster, but doing it on my own gave me the confidence that I could conquer anything. The challenges of working with limited time and support also forced me to get creative and create resources outside of the classroom that I could use to support students in accessing the library. Since we didn’t have LibGuides, I used free tools like Google Sites and LiveBinders combined with physical handouts and a YouTube page of screencast videos. These aids were incredibly helpful to students who felt they couldn’t absorb everything in one session or who needed a refresher later.

While I made steps to improve my lesson plans each term, I felt unable to move past the limitations of my environment. I updated slides, made handouts clearer and created more effective examples but I wasn’t moving towards a more engaging classroom experience. I felt stuck in the rut of assessing with the same handout and seeing the same issues with student responses month after month. I was proud of what I’d accomplished on my own but knew that I might need some guidance to improve even more. I just didn’t know how much more I would come to learn.

Joining the A-Team

In April 2014, I was hired as a Reference/Instruction Librarian at Berkeley College where I currently work. After two years at my previous position, I knew I was capable of standing in front of a classroom, delivering a lecture, and walking students through technical assistance but I wanted more. I was now working at a college with many majors and would be instructing in the schools of Liberal Arts and Health Studies on much more than just how to access the library website. Would I be able to craft effective, engaging lessons on information literacy objectives? Would I be able to deliver these lessons with confidence? My imposter syndrome was on high alert in my new position.

While it might have worked for me before (although slowly), I didn’t want to rely on my own persistence to improve. I contacted our Information Literacy Coordinator and discussed my concerns about my own teaching: “I’m nervous about trying new assessments. I’m not familiar with these classes. And how do I incorporate information literacy into a database lesson?!” He said not to worry and that it would come with practice. I had the core skills necessary and I could see some sample lesson plans that were already created to get used to teaching in this new environment. Having these road-tested lessons did help my confidence a bit but I still struggled with pacing myself and being comfortable with the silence that can follow when you ask a room of students a question. I knew if I wanted to improve I had to once again find a way to learn from my mistakes.

Tools for success

One tool that helped me more than I thought possible was creating an instruction journal. Immediately after each classroom session, I wrote down all of my impressions from my teaching:

  • How many students were there?
  • What did I teach?
  • What did I do well?
  • Where did I slip up?
  • Were there interesting interactions with students?

Getting those ideas and feelings out on the page created a place for me to archive them so I could go back and improve and also a way to reflect on what could have been better. Since I frequently teach the same courses, I would read through the journal before similar sessions and prepare myself to practice certain skills. This helped me to focus my energy on what needed work and just do what I knew how to do for the rest. I don’t share my instruction journal with anyone so I feel confident in writing whatever feels natural for me and to really be critical (or complimentary!). It’s also a great tool to go back to for yearly evaluations so I can find places where I excelled to point out to supervisors. I also made notes on any fun things I might want to try in the future once I felt comfortable with meeting the basic course objectives.

Finally, success

Finally, I had an instruction success that felt like the culmination of my 5 years of work. While doing outreach to English faculty to plan instruction, a new professor suggested a scavenger hunt lesson which she had done at a previous institution. The concept reminded me of a recent article I had read about creating “stations” for students for a library resources lesson[1]. I crafted a lesson geared for our library – from objectives to rubrics – and the professor loved it so we scheduled a session. On the day of the class, I pored over my notes to make sure I had the sequence of events down. I was sure I would mess up some part and have to backtrack. But I was wrong. I focused my energy on the skills I knew were my weakest – pacing, not being scripted or attached to a Powerpoint, giving students prompts if they aren’t quick to answer my questions – and the session was a success. Students not only completed my worksheet, they did so with thoughtful answers and even made insightful comments in our post-instruction discussion. It was a rewarding experience that I hope to continue.

Final reflections

I have now been a librarian for 5 years. I still have not conquered imposter syndrome (many librarians say they never do) and I know I can still improve my instruction skills. But I’ve learned that you don’t always need formal instruction to take on new skills. So much of my journey was done by coaching myself and learning from others – librarian bloggers, education authors, fellow librarians, my own students, and my own mistakes. I also relied on my fellow team members to help me work through ideas I had for future lessons which always bolstered my confidence. I sometimes felt like asking for help would make it seem like I wanted to take my colleagues’ ideas – especially as the newest member of the team. But when you work with a real team, they’ll understand when you’re looking for guidance and not hand-holding. I frequently felt so inspired by their work that it was easy to come up with my own ideas for lessons and assessment. You may also feel like asking for help means that you aren’t qualified to do your job but asking for help means you are willing to do the work to do better. I feel much more confident in the classroom these days and have even created engaging lessons that I’m proud of. Those pep talks and failures can show you that there’s so much more ahead than behind you.

[1] Fontno, T. J., & Brown, D. N. (2015, February). Putting information literacy in the students’ hands: The elementary learning centers approach applied to instruction in higher education. College & Research Libraries News, 76(2), 92-97.

#WeNeedDiverseBooks in Academic Libraries

ACRLog welcomes a guest post from AJ Robinson, Islamic Studies & South Asian Studies Librarian at Washington University in St. Louis.

“Some people don’t expect to see themselves in the library.” This comment from Vivek Shraya, 2015 recipient of the South Asia Book Award, was a moment of clarity at the Conference on South Asia in Madison. The conversation among book award authors addressed #WeNeedDiverseBooks, an online campaign that has highlighted issues of exclusion in mainstream literature industries. “Diverse books” generally feature characters of racial, ethnic and religious minorities, LGBTQIA identities, and/or varying abilities. Many libraries with a strong focus on serving young readers have embraced the campaign with displays, booktalks, and new collection development strategies. There has yet to be significant traction for this campaign in academic libraries, so as academic librarians we must ask ourselves: do our users see themselves in the stacks?

Despite the influx of university diversity and inclusion programs, minority students at many schools continue to report feeling like outsiders. The topic of diverse books exposed a critical gap for supporting my students—a visible collection that explicitly recognizes their presence. Making diverse books prominent in academic libraries is a necessary component for welcoming all users.

At my library, I started expanding the Popular Literature (PopLit) collection with novels and other non-scholarly titles representing authors, protagonists, and themes related to South Asia. PopLit is located on the main floor next to study spaces and arranged by genre for browsability. I also noticed other gaps in the collection, including a need for representation of my other subject specialty, Islamic Studies. Working with PopLit had the benefit of collaborating with other bibliographers, reducing strain on subject-specific collection budgets, and (most importantly) placed the books on shelves more accessible for casual browsing.

The push for diversity in books speaks to wider issues in systematic exclusion, including standard selection tools such as mainstream publishers and reviewers. Booklists such as the South Asia Book Awards and blogs like Arabic Literature (in English) have been instrumental in building a core collection. I also sought out alternative publishers such as Arsenal Pulp Press, Other Press, and Seven Stories Press. In selecting books, I prioritized finding authors who speak directly from personal experiences to balance popular journalist, travel writer, or ghost-writer accounts. I also sought materials with a wide variety of genres and formats, such as graphic novels and poetry.

To reach a wider spectrum of genres, my most useful tool were lists on GoodReads. Lists like “Desi Chick Lit,” “South Asians in Contemporary YA,” “Fiction featuring Muslim Women,” and “Queer Islam,” among others, were useful for identifying novels appropriate for pleasure reading, and the user-submitted reviews helped evaluate literary and content quality. Although GoodReads is now owned by Amazon, it’s possible to change the interface to easily check availability through BetterWorldBooks or IndieBound.

In processing new titles, student workers curate books for display on the centrally located New Books Shelf. The YA novels have eye-catching covers that draw interest to the shelves even from a distance. I also found an opportunity to promote the books through collaboration with the campus Center for Diversity and Inclusion, which is housed on the second floor of the library. We arranged to display a monthly book exhibit related to their programs. New PopLit titles complemented and balanced relevant academic texts. Books circulated from the exhibit each month, and several students expressed appreciation for the display.

If students immediately recognize that the library is intended for them, they are far more likely to see the rest of the services we provide. As librarians we must be deliberate and proactive to “meet users where they are.” Building and promoting the collection has challenged perceptions of the library to open conversations and outreach on campus. While a book collection alone cannot address the deep inequalities embedded in higher education, it is an important opportunity to show users that we see and value them in the library.

Breaking Big: Transitioning from Small to Large Academic Libraries

ACRLog welcomes a guest post from Michael Rodriguez, Electronic Resources Librarian at the University of Connecticut.

Navigating the transition from large to small academic library employers, or vice versa, can be challenging. Early-career librarians in particular can find themselves navigating radically new landscapes: specialized, bureaucratic, and complex.

Recently I moved from a small, career-focused, private, nonprofit institution in Florida, to a large, tier-one public research university in New England. Now six months along my new path, I am ready to share some generalizations and guidance about navigating the transition from small private to large public universities and libraries. (For the opposite path, check out Seven Keys to Switching from a Big Company to a Small One—yes, it’s a Harvard Business Review piece, but the advice applies equally to librarians.)

Scaling Size

Large public universities are vast and complex. Libraries can be six stories high and filled with millions of volumes. A hundred staff and student assistants may be working inside the building during business hours. Millions of dollars may be spent on collections and salaries. Contrast this with smaller universities, where the library may boast four staff, a $250,000 budget, and one big room lined with eighteen thousand volumes and branded “the library.” A difference of 25,000 students is another huge numerical contrast.

Imagine changing jobs from one to the other of these environments. Maybe you already have. Either way, this can be a stunning adjustment. Example 1: Walking from parking lot to office takes twenty times longer at my massive public university than it did at my small private university. Example 2: I still manage electronic resources, but my budget is fifty times larger. Example 3: I used to negotiate e-resource licenses solo; now we have attorneys who write five pages of state-mandated provisions into all new contracts.

How to thrive in a larger environment? Chunk your experience into bite-sized pieces. One hundred colleagues to get to know? Set up meetings with each of them in turn, and then allocate time each week to walk about and schmooze. Many complex projects to manage concurrently? Start using Evernote, Trello, a notepad, or other tracking tool to divide your projects into manageable tasks and triage them according to stakeholder impact. Rethink goals as forward momentum. Reassess priorities, eliminate redundancy and excess, and clean up data and processes. Like Thoreau, “simplify, simplify.”

Personalizing Bureaucracy

Small universities are intimate to the point of claustrophobic. You know a great many of the professors and students by name, you work closely with each colleague, and you run into the college president at the neighborhood bakery. In contrast, your large university is a bureaucracy, “effective through its mass rather than through its agility,” notes Peter Drucker. Generally you will need to navigate layer after layer of approval and mediation. Destroying 20-year-old papers requires permission from the state capital. Managers ask you to make appointments to see them. Implementing innovations can take way longer than they should because of the many stakeholders you must consult or persuade.

How to thrive amid bureaucracy? Accept that change is slower in complex environments and that large universities value consensus, whereas small organizations can just decide. So stay patient, but bring your enthusiasm and energy. Bureaucracy tends to sap drive from its members, so as a newcomer setting a faster pace, your drive adds value to the organization. And if you counter-interviewed your search committee as rigorously as they interviewed you, your new colleagues will appreciate you and your vitality.

This brings us to the key point: personalizing working relationships enables us to break through bureaucratic barriers. Be tough and hard-driving, on yourself above all, but be genuine, kind, and helpful too—and do not allow your frustration with the bureaucracy cause you to become frustrated with the people trapped in it. You’re new, and that fact will help you build positive relationships with even the most challenging personalities.

Broadening Scope

Isolation is a byproduct of specialization in large, complex organizations. Small-library staff may do reference, instruction, web design, budgets, resource management, etc. Large-library staff are generally hired for a specialized role. This is fine. The problem is that you can do your job without interacting much with folks outside your immediate working group. This is true for instruction librarians as much as it is for catalogers.

This hyper-specialization is ultimately pernicious. If you do not collaborate or socialize with a broad spectrum of colleagues, or understand how users engage with the services you provide, then you are isolated, not specialized. Isolation’s effects can be personal, such as loneliness and loss of motivation. Or they can be work-related. If people do not know you, they will not know to respect you. You will (A) lack control over the direction of your work, and (B) fail to exercise influence outside your cubicle walls.

The key is to broaden the scope of your specialized work. Start by applying or acquiring expertise in areas related to your specialization. For example, if you manage eresources, then get a handle on user experience. If you teach, then study up on open educational resources. Do not try to take over other people’s jobs—rather, identify service gaps of which to take ownership. Wrangle appointments to committees and task forces beyond the scope of your immediate duties. Gently, persistently remind your supervisors of the intersections between your work and others’. Communicate openly and frequently. Be transparent with internal stakeholders. Embrace interconnectivity. You’ll thrive.

Michael Rodriguez is an Electronic Resources Librarian at the University of Connecticut in Storrs, which has fifteen times as many students and fifty times the operating budget of Hodges University in Florida, where he formerly served as E-Learning Librarian.

#libeyrianship: Pop Culture and #critlib in Information Literacy Programs

ACRLog welcomes a guest post from Jennifer Ferretti, Digital Initiatives Librarian, and Siân Evans, Instructional Librarian, at the Maryland Institute College of Art.

Beyoncé’s new album ‘Lemonade’ dropped April 23, 2016 as both a traditional album and a “visual album.” The visual album weaves poetry, music, cinematography, fashion, and literary and film references into an hour-long film that follows a woman going through stages of grief. The album was highly anticipated by two librarians at the Maryland Institute College of Art, Jennifer Ferretti, Digital Initiatives Librarian, and Siân Evans, Instructional Librarian. After watching Bey’s Formation music video and her performance at Super Bowl 50, Jenny and Siân realized the topics Beyoncé is exploring in her music provides a perfect opportunity to engage students through a popular point of reference.

In seeking to make research more exciting to undergraduate art students, while also promoting critical thinking skills, Siân developed an instruction session which included a visual analysis of Beyoncé’s Formation, a discussion of Black Lives Matter, and an active learning component in which the students responded to Beyoncé’s Super Bowl performance by researching the Black Panther Party in the library catalog, research databases, and special collections. Jenny, also invested in developing critical thinking skills via popular culture, primarily through digital resources, designed a topical LibGuide which provides perspectives, opinions, and ideas referenced or directly address in Lemonade.

In this post, borrowing The New York Times Bits Saturday newsletter’s conversational style, Jenny and Siân discuss #critlib, engaged instruction, and the success of the topical LibGuide “Beyoncé’s Lemonade and Information Resources.”

Jenny: Hi Siân! What are you up to?

Siân: Morning, Jenny! I’m just prepping for a meeting with a faculty member who is teaching a course on Art and Totalitarianism. You?

Jenny: Sounds interesting! I got an email today that has me thinking about my unit of the library, Digital Initiatives, taking on archiving websites.

Siân: Nice! I was having coffee with my dog, Pickle, this morning and I noticed that an article in City Paper came out about the Lemonade LibGuide you made. How many times has that LibGuide been viewed now?

Jenny: Aw, Pickle! Let me check… 39,775 views as of today!

Siân: Dang, girl! How does it feel to be internet librarian famous??

Jenny: <blushing> Honestly, I’m still taking it all in. It feels great to feel supported by so many people who work in libraries, archives, and museums. I love the fact that I can talk about Beyoncé and librarianship in the same conversation. I’m also really enjoying all the other projects that are popping up that are related, like the #LemonadeSyllabus.

Siân: The guide was shared on Twitter by Sherrilyn Ifill, President & Director of the NAACP Legal Defense and Educational Fund, School Library Journal, and Kimberly Drew (aka @museummammy), founder of Black Contemporary Art and Associate Online Community Producer at The Met, among many, many others. It even has its own hashtag: #libeyrianship. That’s pretty epic! So, why did you choose to publish it as a LibGuide? What do you think about them as a means of instruction?

Jenny: The shares have been overwhelming in the best possible way. One of the things I love about Twitter is that you can speak to a certain community, but what you say can also echo out to people you thought wouldn’t find what you do relevant to them. I’m grateful for every share and like!

Honestly, I chose to publish the research guide as a LibGuide because the platform lets you organize information quickly and easily. I didn’t want a list of links. I wanted gifs, book covers, etc. LibGuides can be used for lots of purposes. Decker has been using guides mostly for programs. I find LibGuides to be most successful when they center in on a particular subject or research topic.

After sitting in on your library instruction class based on Beyoncé’s Super Bowl performance and Formation video, the idea for a research guide on Lemonade just made sense. In fact, that class went so well and was so different from what I’ve seen here previously, could you tell us a bit more about the idea behind it?

Siân: Sure! I think that was one of the first conversations you and I had about librarianship, because we were both so fascinated by Beyoncé as a means to critical instruction. I had just started working at MICA and I was so thrilled to learn that there are faculty here who are open to creative, critical library instruction.

So, less than a month into my job, I convinced a particularly thoughtful and engaged professor to let me test out my “Beyoncé-based instruction session.” Her class consisted of first year students, mostly fine arts or graphic design majors, who had limited research experience and, in some cases, doubts about the relevance of library research to their work. Our goals were to get them to think about why research is relevant to their practice, to introduce them to different types of library resources, and to think critically about how they read and access information generally. We started with a visual response to the video Formation, mimicking the format of the crits they experience in their studio practice.

Jenny: I have to stop you right there. I loved the visual response part of the session. As MICA alum, I know how important it is to learn effective critique skills, both giving and receiving feedback. I think it’s so interesting that you connected critique to information literacy in this way. It reminds me of Larissa Garcia and Jessica Labatte’s writing on metaliteracy, where multiple literacies such as visual, news, digital, etc. intersect.[1] The session resonated strongly with me, so I can imagine it did a lot for our students.

Siân: Aw, thanks Jenny! I honestly did that kind of on the fly! I’d been thinking about how to engage students who don’t see research as relevant to their practice. So, I used the video and our visual analysis of it as a jumping off point to discuss plagiarism, with the example of Beyoncé’s usage of footage from the Bounce documentary, That B.E.A.T. We looked at some of our Special Collections on related subject matter and, finally, in an active learning session, we had students researching the Black Panthers on Google, in our databases, and online catalogue. In the assessment survey, one student commented that this was the first she’d heard of the Black Panthers! I really feel that starting with a familiar, popular reference helped draw the students into the research process.

I know you have similar thoughts about the ‘Lemonade’ research guide. Can you talk a little bit about your thoughts on the role of popular culture in librarianship?

Jenny: The ‘Lemonade’ guide is the first time I’ve publicly connected a piece of popular culture with librarianship. I started thinking about film and television and librarianship as I watched The People v. O.J. Simpson: American Crime Story. Sounds weird, I know. There’s a scene in that TV series where a large group of protestors are gathered outside the courthouse. Vendors are also there selling merchandise about O.J. Simpson’s guilt or innocence. My first thought was, “did the producers see this sort of thing in the original news footage?” As an advisory board member on the Preserve the Baltimore Uprising archive project where we collect images, sound, and text from the 2015 Baltimore Uprising, I’m constantly thinking about how people, including librarians and educators, will use the archive now and in the future. Did you see the job posting for the Librarian for Literary and Popular Culture Collections at Brown University Library?

Siân: Yes! I think it’s amazing that more libraries are aware that we need to be #relevant! I think that another one of your LibGuides, Understanding Civic Unrest in Baltimore 1968-2015, is also evidence of this drive to make research relevant to the community in which you work. I feel like the elephant in the fictional room of our conversation is critical librarianship. How do you think #critlib plays into your work as a Digital Initiatives Librarian?

Jenny: Great question. First, I think less about how to stay relevant and more about how searching, analyzing, and disseminating information plays into many situations, including art. As Kenny Garcia wrote, “critical librarianship seeks to be transformative, empowering, and a direct challenge to power and privilege.”[2] #critlib asks us to be self-reflective and conscious of ourselves and our institutions so that we don’t contribute to systems of oppression. This is what I thought librarianship was about, I just didn’t have a way of articulating this before I learned about #critlib.

While at the peaceful protests and gatherings during the 2015 Baltimore Uprising, for some reason I felt like I should be there as a Baltimore resident, a person against police brutality, but also as a librarian. I don’t see a separation between librarianship and social justice. Now that I know more about #critlib, I understand why. Do you ever feel that way?

Siân: Definitely. As librarians, we promote equal access to knowledge and educational resources, so our work shouldn’t be limited to the library, the classroom, or even the campus. I see my work with Art+Feminism, for example, as “information activism” that is an extension of my work as a librarian.

Jenny: I’m so glad you brought up Art+Feminism! I’ve been a fan from afar. Before you arrived at MICA, I read a great ACRLog post about instructional design by Lindsay O’Neill. It was the first time I thought about critical instruction and design and I know we’ve talked about similar ideas. Could you talk a bit about any plans you might have for instructional design and how critical instruction differs from a more traditional take on library instruction?

Siân: That’s a great question and one I feel only .5% qualified to answer! 🙂 In my work with Art+Feminism and in my previous job at Artstor, I’ve had the opportunity to work with lots of designers and UX researchers, as well as librarians. I loved Lindsay’s post! And it brought up a lot of food for thought about the cognitive overload in my current instruction practice. As an art historian and librarian I have perhaps an unproductive love of text. But, I see teaching as an agile, iterative process. I think a lot of critical instruction is based on this principle as well — teaching isn’t top-down, it’s a process of communication between the instructor and the students. So, it has to be ever-evolving.

For anyone who wants an introduction to this, Eamon Tewell just published a literature review on a decade’s worth of critical information literacy and I really recommend Char Booth’s Reflective Teaching, Effective Learning.

Jenny: Wow, ten years worth of critical information literacy! I’m really looking forward to watching (and contributing in some ways to) the evolution of our information literacy program here at Decker Library. And I’m happy that I have someone to talk about Beyoncé with at work. 🙂

Siân: Ditto! It’s amazing to have inspiring colleagues who are doing important work, it’s like a daily reminder of why I became a librarian. And our #dailybey Slack channel is a definite highlight!


Decker Library will be hosting a Twitter chat about the LibGuide and instruction on Wednesday, June 8 at 2pm EST. Follow along using #libeyrianship and @deckerlibrary.

[1] Larissa Garcia and Jessica Labatte, “Threshold Concepts as Metaphors for the Creative Process: Adapting the Framework for Information Literacy to Studio Art Classes,” Art Documentation: Journal of the Art Libraries Society of North America 34, no. 2 (Fall 2015): 235-248.

[2] Garcia, K. Keeping Up With… Critical Librarianship. Association of College and Research Libraries, American Library Association. Retrieved from