All posts by acrlguest

Refocusing with Daily Themes: A Strategy for Summer Productivity

ACRLog welcomes a guest post from Julia Feerrar, Learning Services Librarian at Virginia Tech.

I’m currently experiencing my first summer as a full-time academic librarian and it has taken me a while to adjust to the academic “offseason.” As Jennifer Jarson points out in her recent post on summer doldrums, we might expect summer to be slower-paced, but it can often be just as demanding as the regular semester. With fewer students on campus, a handful of workshops to plan and teach, and only occasional reference desk hours, my time for long-term projects is more flexible, but still quite full. Although campus is quieter, there’s still a lot going on as we develop our infrastructure and programs. If anything, my to-do list has lengthened, not shortened.

But instead of systematically working through my lengthy list, as I transitioned to summer I found myself switching between projects and tasks without committing to making substantial progress on any one thing. Prioritizing and focusing felt more challenging than it had during the regular school year. This change in my sense of productivity spurred some reflection on my approach to daily scheduling and for the past few weeks I’ve been developing a strategy to better manage my time and focus my attention.

A Thematic Approach

In mid-June I revisited my to-do list, annual goals, and calendar, trying to find a way to refocus. As I reflected, I remembered a productivity approach I had heard about in passing: setting a theme to focus on during each workday. As Twitter founder Jack Dorsey explains, theming your days can help you to manage time and attention. A daily theme gives you something to come back to whenever you’re distracted or interrupted. The idea of theming also appealed to me as a way to take some of the uncertainty out of prioritizing daily tasks. If Monday is X day, I can focus on X without feeling guilty about not making progress on Y.

To establish themes, Kate Erickson of Entrepreneur on Fire suggests first listing the kinds of things you do on a regular basis. For me, these are things like lesson planning, teaching workshops, consulting with faculty and students, writing emails, planning, committee work, and research. With your recurring activities in mind, you can choose four or five that you do most often or group tasks together into broader areas. Due to the nature of my schedule and the way I split up my tasks, the latter made more sense to me. However, when I tried to group my tasks into themes, I kept falling back into wanting to do everything every day. I had trouble distancing myself enough to see a pattern that would work.

The Strength Connection

My next breakthrough came when I considered my results from Gallup’s StrengthsFinder assessment, which I had taken along with colleagues in my department last winter. I had been trying, since then, to incorporate my Strength areas into goal-setting, but had gotten stuck on translating things like empathy and reflection into concrete goals. When I thought about using these strengths as a frame for my workdays, the patterns fell into place. Mondays and Tuesdays are now my Achiever days and I focus on teaching and planning. On Wednesdays I work on connecting, keeping Empathy in mind. Thursdays are Learning and Input days. And on Fridays I keep Intellection in mind, focusing on reflection and writing tasks.

strengths1sm

StrengthsFinder works well for me as an organizing framework, but many other frames could serve a similar purpose. Maybe there are areas of your strategic plan, yearly goals, or job description that you want to keep in mind as you set themes for each day. Whatever larger framing you use, I think the most powerful potential in setting themes is making an explicit connection between daily (even mundane) tasks and the bigger picture impact of your work. For example, when I catch up on emails to teaching faculty on Wednesdays, I can be a little more mindful of the relationships and connections I’m trying to build.

Implementation

Once I chose my themes, I did two things to put them into action. First, I set reminders on my calendar with the theme for each day of the work week. Then, I adjusted my to-do list so that it would align with my themes. I recently started using TeuxDeux, which lets you assign yourself daily tasks as well as keep track of long-term to-dos in multiple categories. Organizing my long-term to-do list around my themes has made it much easier for me to prioritize my daily tasks and to keep my work varied. I spend less time deciding what to work on when. Of course there are often time-sensitive, off-theme things that I need to take care of or participate in; I address these as they come up and then check back in with my main theme when I can.

strengths3sm

strengths2sm

Setting themes is a flexible approach with a lot of room for creative applications. I plan to use my current workflow throughout the summer and then reasses at the beginning of the new semester. When my teaching and consults pick up again, I may want to reset my themes each week, instead of repeating them. I may want to use more specific themes or maybe even broader ones. I’ll continue to adapt my overall strategy, but I think the central idea of setting an intention for each day that helps me to clarify what I’m doing and why will continue to push me forward.

How have you worked on staying focused and engaged this summer? How do you approach time management and prioritizing? I’d love to hear about your methods.

Revising the Standards for Proficiencies for Instruction Librarians and Coordinators

ACRLog welcomes a guest post from Sara Harrington, Head of Arts and Archives at Ohio University Libraries.

Your thoughts and feedback are invited!

The Instruction Section has charged a Task Force to Revise the 2007 document “Standards for Proficiencies for Instruction Librarians and Coordinators” as part of the Section’s cyclical review of standards.

The work of this Task Force builds on the recommendations of an earlier review task force that recommended that the Standards be revised to:

  • adopt a contextual and holistic approach and wider vision which encompasses the roles and responsibilities of the instruction librarian within the academy
  • bridge the broader context and potential practical applications
  • simplify the document.

Over the coming months, the Task Force will be sharing information about the draft revisions to the Standards via the ILI-L listserv and this blog.  We invite your comments, questions and suggestions at via email to Co-Chairs Sara Harrington (harrings@ohio.edu) and Carroll Wetzel Wilkinson (cwilkins@wvu.edu) or in response to this post.

The Charge of the Revision Task Force is to:
“To update and revise the Standards for Proficiencies for Instruction Librarians and Coordinators document in accordance with the recommendations published in the report of the Standards for Proficiencies for Instruction Librarians and Coordinator Review Task Force. The Revision Task Force should solicit comments on drafts of the new document from Instruction Section membership prior to seeking approval from the IS Executive Committee and ACRL Board.”

The Task Force Members are:
Sara Harrington (harrings@ohio.edu) – Co-chair
Carroll Wetzel Wilkinson (cwilkins@wvu.edu) – Co-chair
Dawn Amsberry (dua4@psu.edu)
Sara D. Miller (smiller@mail.lib.msu.edu) member and incoming Executive Committee Liaison
Courtney Mlinar (courtney.mlinar@austincc.edu)
Candice Benjes-Small (cbsmall@radford.edu)
Nikhat Ghouse (ghouse@american.edu) – outgoing Executive Committee Liaison

One Instructional Philosophy to Unite Them All

ACRLog welcomes a guest post from Nicole Pagowsky, Research & Learning Librarian and Instruction Coordinator at the University of Arizona Libraries. You can find her on Twitter at @pumpedlibrarian.

When I first thought about writing this post, I considered how boring it would sound to read an article about a library’s instructional philosophy. Who is going to be racing to read that? I mean doesn’t it kind of seem like recycling in a way? We all know we should be doing it but it’s not necessarily exciting, and do we know for sure if those supposed recyclables aren’t actually just getting mixed in with the trash and dumped in a landfill? Analogies aside, having an instructional philosophy for our library is essential and I want to talk about why that is and then share what we developed.

With a library re-organization comes new roles, along with the continually changing roles of librarianship as a field. The University of Arizona Libraries have undergone a re-organization over the past year from functional teams to a liaison model (I was an Instructional Services Librarian, now a Research & Learning Librarian). To facilitate a cohesive instruction program that would align all liaisons, library faculty created an instructional philosophy that positions shared pedagogy as inherent in our new work. This is an important first step in establishing an instruction program: what can we all agree on, and what can we all reference, as we build our teaching roles as liaisons? We should also be thinking about how faculty view us: what they expect of us and what they don’t (and why). Having a shared instructional philosophy can be one way to signify that we truly are educators and partners. Clearly, one document will not solve everything, but it is one step toward aligning our roles, improving our teaching, and changing faculty expectations.

Aligning our roles

We felt that developing a shared instructional philosophy was important to revamp and revise how we envision ourselves as educators, and how we can communicate this to campus. Although we all have different liaison assignments and focus areas, how can we approach a library instruction program collectively? With varying disciplinary needs for instruction the details of our approaches might be different. However, we’re aligned through bigger-picture goals, expressed in our pedagogy. By connecting this pedagogy with activities such as curriculum mapping, we can then enable a point-of-need program to reach students across campus with scaffolding and differentiated instruction through collaborations with faculty as we continue to move away from the one-shot.

Improving our teaching through praxis

With library practice and instructional technologies often in flux (because that’s just the nature of things), a philosophy with an evidence-based link to theory and reflection can help ground us even if our practice changes. By actively linking theory to practice, we are then engaging in praxis. Praxis, as Freire and hooks have described it, is theory into practice–action!–through reflection. Action embodies our values. And theory makes it possible to question and examine what values we hope to put into action. So we don’t want to divorce theory from practice, nor do we want to emphasize the importance of one over the other. Our instructional philosophy doesn’t view theory and practice as mutually exclusive but wraps them up together into praxis to guide our work as educators.

Changing faculty expectations

Often, disciplinary faculty don’t think of librarians as necessarily interested or capable instruction collaborators. These expectations carry weight, primarily because how we’re perceived influences what’s expected of us. We need to transform these inaccurate impressions of us as teaching partners. In the educational psychology literature, this is referred to as “expectation effects” and is linked to “impression management.” This has been studied extensively when looking at the impact of teacher/student expectations on student success.

So, what do we do about this? Centering a critical philosophy to our information literacy pedagogy is one way we can work to transform our image and campus expectations. Critical pedagogy is not simply moving away from skills-based instruction to bigger ideas–although that can be part of it–but a main focus here is on examining power structures (see Stommel, 2014 for an expanded definition to provide more grounding). When looking to information literacy instruction specifically, this can be teacher/learner power structures, publishing and access power structures, or larger societal issues of cultural hegemony, racism, sexism, etc. and how that’s reflected in higher education and the research process. This aspect of critical librarianship can also include an examination of librarian/faculty power structures. Why are we thought of as helpers and assistants more often than collaborators and partners? It’s not like this is a new question–in fact this conversation has been going on since the 60s–but it continues to receive attention because although we might realize what the problems are, solutions are more difficult to achieve.1

If faculty have incorrect or uninformed expectations of us through the lens of this power structure, it will color perceptions and maintain our assumed role as just “helper,” subsequently maintaining how we are able to approach teaching. This is part of what gets us relegated to the one-shot. If faculty won’t interact with us fully to understand what we do and our capabilities as educators, their expectations will remain the same, and our relationships–and teaching approaches–won’t change. Of course programmatic instruction and collaboration with faculty take work and require relationship-building, which is not instantaneous. Being able to navigate these power structures while understanding how they hinder us should be considered a piece of the puzzle. By having a library instruction philosophy document that liaisons can share, we can explicitly show what we’re capable of doing, as a way for faculty to better understand our roles as educators.

What we learned

The process for this document went through several iterations. We had a good amount of debate back-and-forth on content and wording, because we certainly didn’t all agree on everything off the bat. I began the document and wrote out what I felt could be some main points of focus to guide our instruction. These were either things we already have been doing, or things that I thought we could be doing. Of course having one person begin a document makes it skew more in one direction, but it was an approach that helped get the process going. The hope was to develop something that was not quite a manifesto, but to collaboratively create something that would guide and inspire. The document was then shared with our instruction group (within our department) for discussion and revision. Then, we shared it with our whole department and again had some discussion and revision. We all compromised to create a truly shared philosophy. Some of us feel more strongly about certain points than others, but this is something we can use to situate and clarify our abilities as educators to campus. After we accepted it for our purposes, we thought it would be useful to share it with other departments in the library who do instruction (Special Collections and the Arizona Health Sciences Library liaisons). These two groups felt the document represented their interests, and at this point we’re using it to serve as a focal point for driving our new instruction program forward, and an official piece in our constellation of guiding liaison documents for the UA Libraries. Although a philosophy is meant to be longer-lasting, this document is also fluid in that we are open to change as we continue to learn and progress in our instructional program.

University of Arizona Libraries’ Instructional Philosophy

  • Information literacy, multi- and cross-disciplinary, is critical to student success and lifelong learning
  • Teaching the research process is complex and involves collaboration with instructors or other campus partners through sustained, integrated, and programmatic approaches
  • We will provide learning opportunities at the most effective points in a student’s educational career, where our librarians’ time and expertise can have the greatest impact
  • We strive to provide opportunities for students to engage in transfer of learning through our collaboration with campus partners
  • Because knowledge is contextual and socially constructed, impacting the idea of neutrality that libraries are associated with, we encourage deeper examination of the research process and asking difficult questions
  • We strive to be inclusive in our instruction, taking into account differences of all types and also being aware of intersectional diversity
  • Students have the right to transparency in their learning, where librarians use their expertise to teach as guides rather than gatekeepers
  • Teaching within the affective domain (emotions, values, and attitudes) has importance alongside skills, knowledge, and abilities within information literacy
  • Because technology can erase as well as create barriers, we will be informed and selective about what technology we use and will avoid an “educational technology as solutionism” mindset
  • We teach what we value, not value what we teach, and are focused on the greatest benefit to students and campus through information literacy

Readings that support our philosophy

Blog posts:

Char Booth on information privilege and pedagogy http://infomational.wordpress.com/2014/12/01/on-information-privilege/

Cathy Davidson on how a class becomes a community http://www.hastac.org/blogs/cathy-davidson/2013/08/01/chapter-one-how-class-becomes-community-theory-method-examples

Barbara Fister on why the research paper isn’t working https://www.insidehighered.com/blogs/library_babel_fish/why_the_research_paper_isn_t_working

Audrey Watters on ed-tech solutionism http://hackeducation.com/2013/03/26/ed-tech-solutionism-morozov/

Articles and Books:

Accardi, M. T., Drabinski, E., & Kumbier, A. (2010). Critical library instruction: Theories and methods. Duluth, MN: Library Juice Press.

Ahmed, S. (2012). On being included: Racism and diversity in institutional life. Durham [NC]: Duke University Press.

Cahoy, E. S., & Schroeder, R. (2012). Embedding affective learning outcomes in library instruction. Communications in Information Literacy, 6(1), 73.

Detmering, R. & Johnson, A. M. (2012). “Research papers have always seemed very daunting”: Information literacy narratives and the student research experience. portal: Libraries and the Academy, 12(1), 5-22.

Egea, O.M. (2014). Neoliberalism, education and the integration of ICT in schools. A critical reading. Technology, Pedagogy and Education, 23(2), 267-283.

hooks, b. (1994). Teaching to transgress: Education as the practice of freedom. New York: Routledge.

Pagowsky, N. & DeFrain, E. (2014). Ice ice baby: Are librarian stereotypes freezing us out of instruction? In the Library with the Lead Pipe http://www.inthelibrarywiththeleadpipe.org/2014/ice-ice-baby-2/

Ward, D. (2006). Revisioning information literacy for lifelong meaning. The Journal of Academic Librarianship, 32(4), 396-402.

  1. See Leigh & Sewny, 1960; Garrison, 1972; Biggs, 1981; Harris, 1992; Hardesty, 1995; Radford & Radford, 1997; Church, 2002; and many more for explanations about how feminized work, stereotypes of neutrality and social awkwardness, and a doctor/nurse-like paradigm influence faculty interactions and exist in expectations. I also integrated this research into a larger presentation on these topics as a keynote for the 2015 Wisconsin Association of Academic Libraries annual conference. []

Reorienting Reference

ACRLog welcomes a guest post from Judith Logan, Reference Librarian at the University of Toronto.

The job title in my email signature is “Reference Librarian.”  Every time I send a message to a new faculty member, student, or other non-library person, I always worry that they won’t know what that means. There’s good evidence that my worries are well founded. Kupersmith (2012) compiled over 51 library usability studies and found that “reference” was one of the most commonly misunderstood or not understood terms.

There may have been a time when the word “reference” was both intelligible and valuable to most users, but that is not the case now. Reference remains both a physical location and a service point in most libraries, but the landscape of user-support has changed around them. Any veteran reference librarian can tell you that our users no longer need us as they once did. Our declining annual statistics corroborate this.

So what do we do? Bemoan the loss of a valued function within the library and stubbornly assert our continued relevance while doing the old work that may no longer be necessary? Some, like Verdasca (2015), are going this route, but I think we can do better.  The research skills and service values that we honed over decades are still very useful to both our users and our institutions. We just have to deploy them more effectively.

They don’t need us anymore and that’s a good thing

Usually, reference works like this:

  • A library user encounters a problem
  • The user approaches us asking for help with this problem
  • We use our reference interview skills to analyze the problem
  • We help the user fix the problem or suggest alternatives if it is unfixable
  • The user leaves happy (hopefully), so we are happy

Of course, this is a gross simplification of a reference interaction.  I’m using it only to show that the emphasis of reference work is on the user in front of us.  It is a reactive position. We wait for problems to occur and solve them as best we can, considering our sphere of influence and available resources.  Essentially, we wait for our systems to fail.

Our LibQual results tell us that our users value self-directedness. The Information Control section, which includes such value statements as “A library website enabling me to locate information on my own” and “Easy-to-use access tools that allow me to find things on my own”, always has the highest score for desired service level. And this isn’t just at my library. Check out the ARL notebooks for results from each year’s participating libraries.

Taking a reactive position in our reference work doesn’t fit with our users’ desire for self-sufficiency. They don’t want to have to rely on us to get their research done. We are and should be a last resort.

Now, I’m not saying that there’s anything wrong with a little support, especially in the areas that need a higher level of skill.  Any public service librarian can tell you that we can save our users a great deal of time and frustration. But our support should never be necessary more often than it is desired. As Schmidt and Etches (2014) so perfectly put it “if someone has to be taught how to use something, then it’s the thing that is broken, not the user” (p. 5).

Putting ourselves out of a job

The fundamental goal of reference work should be self-destruction. We know they want to be able to do it themselves, so we should be working proactively to make the library system so easy that they don’t need us to navigate it.

Granted, the resources our user communities need are vast, complicated, and expensive. We’re not going to be able to change the landscape of academic publishing and distribution quickly or easily, but there are lots of little opportunities for improving our services and facilitating better research. We should be using our reference service points primarily as a means of discovering those opportunities.

I’ll give you an example from my library.  Our discovery tool, Summon, indexes many kinds of resources, but we market it primarily as an article discovery tool. Since its implementation in Fall 2011, the search results were filtered to articles only, but if a user performed a new search from the search results screen, the articles filter would be lost and book results would appear in the new search.  Only the very keen eyed user would notice the missing filter or the presence of an ISBN under the title.

Ironically, these book results didn’t even direct users to the catalogue.  They went to our article link resolver—which most users interpreted as a dead end since the “article” never appeared.  You can imagine the confusion and frustration we observed in our users.

For years we addressed this in information literacy classes and online learning objects like screencasts and FAQs, but these interventions were designed to fix the user’s behavior, not Summon.

We finally solved the problem by collaborating with our technical services department. They were working on a redesign of the library website, so we suggested some functionality changes along with the look-and-feel update to Summon. Now it keeps the article filters by default, even in a new search.  Users only see catalogue results if they actively remove the articles filter.  This solution has been in place for about a month now and we’re already receiving thank you messages from users about this specific functionality change.

This is just one small example of how we can use our first hand experience with users’ “pain points” to make the system easier for users to navigate on their own. The trick is communicating this experience to the right collaborators at the right time

The broader implications

What does becoming more user-centered and proactive mean for established reference librarians, units, and services?

First of all, we should be thinking about the way we connect with users.  Are we putting our efforts into services that have the most impact for them? The only way to know to is to ask them and be willing to make hard decisions in response to what we hear. We may love our reference desk, for example, but if it’s not valuable to our users, we need to be willing to let it go.

Many libraries are doing this kind of user experience research to inform service design.  At my library, for instance, our research found that our users often feel confused, lost, and frustrated trying to navigate our giant, concrete building, so we’re piloting a distributed service model where student staff members will provide preemptive support throughout the building (Bell 2013). So, rather than waiting for them to find their way to us (if they can), we’ll go to them.

Secondly, we need to be working more closely with our colleagues.  I come from a large institution where metadata activities, technology services, circulation, reference, and collections all operate quite separately.  We don’t work together and share information as closely as we could, but our big win with Summon showed that collaboration can be very fruitful.

Especially, working with user experience (UX) librarians or units can be mutually beneficial if your library is lucky enough to have them. We can identify useful avenues for UX research and contextualize findings for them while they can help us turn our anecdotal observations into hard evidence and ultimately changes that benefit the user.

If you don’t have a user experience librarian or team at your library, you can take on this role. UX isn’t hard. There are lots of resources out there to help you get started:

  • Check out Weave, a new open-access journal about UX in libraries.
  • Sign up for Influx’s newsletter.
  • Follow @UXlibs on Twitter or attend their conference if you can swing it

Finally, we should also think about what we call ourselves.  It may seem trivial, but it’s critical that our users—our raison d’être— understand who we are and what we can do for them. A new name would also help us reposition ourselves in the minds of those who may hold a narrow, outdated, or pejorative view of what reference means: dusty encyclopedias and bespectacled librarians frowning from behind a big wooden desk.

Reference in its previous incarnations has diminished in importance to our users, so it’s time to regroup and refocus. Like all library services, reference is dedicated to facilitating our institution’s research and teaching activities. Instead of accomplishing this mission reactively—by fixing problems (read: user behavior) as they present themselves—we should be accomplishing it proactively—by listening to our users’ frustrations and desires, and reconfiguring our services and resources to address them.

Works cited

Bell, S. J. (2013, August 6). Recent user experience: Greeters – NO / Preemptive Support – YES. [Blog post]. Designing Better Libraries. Retrieved from http://dbl.lishost.org/blog/2013/08/06/recent-user-experience-greeters-no-preemptive-support-yes/

Kupersmith, J. (2012). Library terms that users understand. Retrieved from http://www.escholarship.org/uc/item/3qq499w7

Schmidt, A., & Etches, A. (2014). Useful, usable, desirable: Applying user experience design to your library. Chicago: ALA Editions.

Verdesca, A. (2015). What’s in a word: Coming to terms with reference. The Reference Librarian, 56(1), 67–72.

Collecting Cats: Library Lessons from Neko Atsume

ACRLog welcomes a guest post from Kelly Blanchat, Electronic Resources Librarian at Queens College, CUNY, and Megan Brooks, Director of Research Services at Wellesley College.

This blog post is the culmination of a Twitter conversation between librarians talking about their experiences playing a phone game. The game is called Nekoatsume and it involves taking care of digital cats in a virtual backyard. Nekoatsume is entirely in Japanese, a key fact that actually started the Twitter conversation (and not the fact that the game involves cats, as might be expected).

In short: a librarian started playing a game, wrote some enticing tweets, and many more librarians joined in — and still are to this day.

While this was happening, Kelly wrote on her personal blog about the joy & ease of understanding the game despite its language barriers, and how it would be nice if students felt the same way about using databases and library resources. Library databases should be just as user-friendly as a game in a foreign language, but too often they’re not. Our students do use recreational technology, and Nekoatsume isn’t the first app in Japanese or Chinese to gain popularity in the U.S. in the last month. And it’s not that recreational technology is always user-friendly, either. Torrenting platforms, such as the Pirate Bay, are notoriously convoluted – especially in regards to persistent content – but anecdotal evidence suggests that our students are able to navigate these platforms with relative ease.1

nekotwitter1

As more and more librarians join in to play Nekoatsume, there’s a common experience that happens early on: the digital cats have disappeared — maybe they died, or ran away — and we believe that we’ve played the game wrong.

nekotwitter2

Megan even initially deleted the app out of frustration. The experience of not understanding phone cats, even when “everyone else” seemed to, left her in a position that many of our students might find themselves: lost, stupid, and unwilling to engage any further. Sadly, library resources do not contain cute digital cats to lure users back after a bad experience. Megan, on the other hand, was willing to give Nekoatsume another shot after the Twitter conversation, and she also found a walk-through for the game online.

The satisfaction from playing Nekoatsume comes from getting more & more cats, and more & more points. For library resources the outcome is often much less immediate: find resources, analyze evidence, fill a resource quota for a bibliography. The research process can also be very solitary, and having the ability to apply similar or shared experience can counteract that as well as other obstacles with online library resources. That is to say, having a related experience can help the process to feel seamless, less daunting. In the case of Nekoatsume, the language barrier subsides once the basic movements of the game are understood, whether through trial and error, consultation of the Twitter hive-mind, or reading online tutorials. Such resources are comparable to “cheat codes” in the gaming world, elements that facilitate getting to the next achievement level. In the library world, they are often referred to as “threshold concepts”. And while most online library resources do contain the same basic functionalities, such as as a button for “Search” and and a link for “Full-Text”, differences from platform to platform in placement and style contribute to a block in fulfilling that need for seamless usability.

Libraries do make a great effort to provide users with workshops, tutorials, and LibGuides to facilitate user understanding and research methods. However, such content can require a lot of explanation whether with words, pictures, live demonstrations, or a mix of all three. Sometimes it can feel like tutorials need their own tutorials! Discovery layers, such as Summon and Primo, begin to address the usability issue by providing a single destination for discovery, but with that libraries still need to address issues of demonstrating research purpose, enthusiasm, and information synthesis. With so many variables in acquiring research — design, functionality, search queries, tutorials — the outcome of research can be overshadowed by the multitude of platform interfaces, both within the library and on the open Web.

The hype for Nekoatsume may eventually subside (or not), but another app will likely take its place and we librarians will still be asking ourselves how to facilitate the next steps of scholarly research for our students. If we can find a way to foster essential research skills by relating them to similar experiences — like with social media, searching on the open Web, downloading torrents, and playing games with digital cats — perhaps the process to knowledge can feel less daunting.

…but maybe we should just embed cute cats into all things digital.

  1. This statement is not an endorsement for downloading torrents. []