Category Archives: Higher Education

Postings about the higher education industry.

What does your student-centered lens on library practice look like?

Perhaps you, too, have been following some of the recent instances of student shaming and blaming. I’m referring particularly to the piece in the Chronicle of Higher Education in which the author suggests a fictional student is lying about a grandmother’s death as a way to get out of finals. I’m also referring to the session at the 2017 ACRL conference in which a few presenters disparagingly referred to their students as “our sweet dum-dums.” Even just a sample of the incisive commentaries on these and similar instances of student shaming (check out, for example, pieces from Acclimatrix, Jesse Stommel, Jordan Noyes, Joshua Eyler, and Veronica Arellano Douglas to name a few) illustrate how incongruous this talk is with the very real empathy, care, and respect I know we have for our students.

We could dissect the problems that are at the core of these troublesome statements further. We could discuss what happens when we talk like this and why it’s imperative that we don’t. We could reflect on the times we’ve inadvertently said regrettable things ourselves. But what I’m more interested to think about now is how we exercise our empathy, care, and respect for students, and how we can do it better still. What does it mean to keep students at the center of our library practice?

I think it’s worth checking in with the significant history and usage of the term “student-centered” in pedagogical contexts. There, we might see the concept phrased as “student-centered learning,” particularly when contrasted against “teacher-centered learning.” We might sometimes see it called “student-centered teaching” or “learner-centered education.” While these terms might indicate slightly different philosophical orientations, they are essentially variations of the same.

Maryellen Weimer says that learner-centered education is about learning skills for learning, alongside content. It requires learners to reflect on the what and the how of their learning. It invites students as collaborators and leaders of their learning. Learner-centered education, or student-centered education, changes the balance of power and control. “The goal of learner-centered teaching,” Weimer writes, “is the development of students as autonomous, self-directed, and self-regulating learners” (p. 10). In the learner-centered environment, learners have a lot of responsibility and, as Phyllis Blumberg asserts, the instructor’s role “shift[s] . . . from givers of information to facilitators of student learning or creators of an environment for learning” (p. xix).

When we talk about student-centered, then, we’re talking about engaging students in high-impact practices and with skills and resources that contribute to their learning and help them continue to learn. We’re talking about helping students succeed and continue to be successful. We’re talking about empowering our students to be active agents in their own learning.

Student-centered is a guiding principle by which we chart our path. Student-centered is an attitude or a disposition, a way of working.

A student-centered way of working means practicing empathy for students. It means inviting students to co-construct meaningful learning experiences and environments. It also means challenging our students to think deeply, critically. It means challenging them to challenge their assumptions and themselves, and to go further.

A student-centered lens on our library practice means enhancing the role of assessment in our decision-making and improvement, asking what kind of impact we are having (or not having) on student learning and success. It means enhancing student voices in our decision-making, inviting their input in formal and informal ways. This way of working means cultivating an attitude of flexibility, innovation, and improvement. It means collaborating across a library, across an institution.

What does your student-centered lens on library practice look like? I’m eager to hear your thoughts in the comments.

More than a Mausoleum: The Library at the Forefront of Digital Pedagogy

This is adapted from a talk at the Utah Symposium on Digital Humanities, February 11th 2017 in Salt Lake City, Utah. 

Over the last decade, we’ve witnessed a shift in the ways in both everyday folk and academics encounter the world. The promise of web 2.0 and the rise of the network has seen the input of every individual increase in importance. For universities, the consequences of this go well beyond social media presences or heated debates in comment threads, it challenges the very nature of the ivory towers our universities are constructed on top of. Some of the more nostalgic set have opined about the “death” of the traditional library and how universities need to “Save the stacks.” Are we losing the traditional library to chase digital trends?

Even I got in on the fun…

No longer are libraries cenotaphs of long dead books but a growing organism contributed, curated, and built by the members of the university community. A focus on digital pedagogy, allows librarians the flexibility to enter this new age of librarianship with a clearer idea of what we’d like the library to be 10, 15, or 20 years from now.

Not a library, a real cenotaph. (Flickr CC BY-NC 2.0)

Rick Anderson tells us it is a commonality amongst new librarians to say that the collection is dead. Rather than death, I think of it as a transition as significant as the one from scroll to codex, or manuscript to print.

I am choosing to illustrate how I see the future of collections shape up in the digital future. Buildings come in different sizes and shapes, staff perform different roles but collections, that is items preserved for use by research are common in most if not all library experiences throughout history. The collection forms the backbone of our pedagogical role.

With this in mind what are the principles of digital pedagogy in modern librarianship?
  1. Student voices matter, as much as established ones, in the conversation.
  2. Access goes beyond the limits of the library and campus
  3. The future of library is based on student needs both pedagogical and inspirational and the collection needs to mirror this.

By focusing in on the creation of scholarship by students into collections we are building upon the library’s core historical strengths while improving the teaching done in classrooms. We also exhibit examples of student work and learning to the world in perpetuity.

Librarians are often assaulted with comments that “all information is on the internet” and while many have struggled against this assumption and beaten it back in deference to our job security it is a fact that the internet has fundamentally changed the way that we receive information. As Lyman Ross and Pongracz Sennyey comment in “The Library is Dead, Long Live the Library” published in the Journal of Academic Librarianship  “the Internet has lowered the cost of propagating information to negligible levels. This fact diminishes the value of local collections and services. Libraries are no longer islands of information.”(Ross and Sennyey pg 146)

And as the digital world encroached on the library, as it did on most of our lives and interactions, the edifices faded. First it was the building, allowing access outside of the footprint of the traditional library, then it was the staff who became teachers rather than guardians, what happened to our prized collections?

David Lewis in Reimagining the Academic Library comments that “Until quite recently what constituted the scholarly record seemed clear, or at least we understood that portion that was the library’s responsibility.” (Lewis 32) But that now we have entered a new stage of ambiguity caused by digital objects. Information Literacy exists against this backdrop of unclear scholarly records.

This has led some researchers, David Lewis included, to argue that the maintenance of non-unique print collections should no longer be a focus of academic institutions. Instead, digital collections, costing significantly less to maintain and often times infinitely more usable and accessible than singular print copies. While a shift away from the collection of books and toward the teaching and the impacting of students is necessary, I argue it is not an end to the collections based approaches that define the library.

While I do not completely agree that our print collections are no longer necessary, our communities are pushing our hands when it comes to demanding access to more digital materials, outside of the building, and off of campus.

The loss of the stacks is mourned by many nervous colleagues. Some of this nervous energy has prompted change in library circles. When the Association of College and Research Libraries introduced a new framework for information literacy, it was met, as all change does, with both praise and scorn.

Part of this framework was a large redefinition of the task of research, which increasingly takes the focus of librarianship away from books and dust and places it into the classroom.

One movement in particular that I believe is of note here is the idea that of “Scholarship as Conversation”

The framework states that “Communities of scholars, researchers, or professionals engage in sustained discourse with new insights and discoveries occurring over time as a result of varied perspectives and interpretations”

Part of this is the necessary focus on citations as a communicative tool between the researcher and the past, but buried in here is the way in which we can use the tools of the digital to promote our student’s incorporation into this community.

“New forms of scholarly and research conversations,” the framework continues, “provide more avenues in which a wide variety of individuals may have a voice in the conversation.”

It is through digital pedagogy that we have the chance to offer our students keys to this conversation, either through publishing, the creation of exhibits, or the production of knowledge itself. Libraries then need to be at the forefront of this transition, from static collections based and traditional “gatekeeper” mentalities to the research driven and student driven collection creation.

While librarians have been quick to reject the gatekeeper mentality, faculty in fields across campus have been hesitant to give up the reins of the academic conversation. Some institutions have had long histories of undergraduate research prior to the age of the internet, it is the openness in the digital world that prompted a revolution in student publishing.

Char Booth explains in “Open Access as Pedagogy” that digital publishing “grants privilege and power to student authors, gives them space to assert their intellectual agency, allows them to enter the academic conversation and…maybe alter some professional paradigms.”

Entering this academic conversation encourages students to reject the monolithic scholarly record that dominates our ideas of the University, and telling students their voice matters allows a reconfiguring of the idea of research. The best way to understand research is to conduct it yourself. There are more tangible reasons this is innovative.

Char Booth continues “With that newfound power comes responsibility; with Open Access comes exposure…leads these already ambitious students to dig deeper into primary and secondary sources, to think harder about their meaning and value to their scholarship and to argue more effectively and write more forcefully.” (Booth 6)

Feeling that student work is often too “un-polished” or “not up to par” with the rigorous examinations that come after years of graduate school. Some are worried that student work will impact their own standing as professional academics. Bad student work with a faculty name on it reflects poorly on mentorship.

In giving the keys of scholarship to our students we promote not only their work but the University as a whole; much like open access creates exposure for us on the Tenure Track, our students become examples. By opening up the collection to reworking by students we not only improve their education but we break down the barriers that hold new ideas back.

It rejects the model of the library as a singular direction where the collection is controlled by the librarian and lent to the student or researcher. Instead it breaks down those barriers to encourage the exchange of information and ideas across all levels.

Nowhere on campus is better for this kind of interdisciplinary engagement, and nowhere is better suited for the task of preserving collections, albeit digital ones, then the organization trusted with this preservation since Alexandria. This is not a death for the library, or of the collection, but a new beginning.

Microaggressions, Faculty, and Academic Librarians: a study in intersectionality

I’ve been a follower of LISMicroaggressions on Tumblr for a while now, and even managed to pick up a zine or two in person at various library conferences. Their posts are a much needed reminder that as liberal and well-meaning as we all think/hope/claim/want our libraries to be, the day-to-day experiences of library workers can be fraught with all the -isms. There’s a strong desire, particularly in our current political climate, to make our academic library spaces welcoming and inclusive to students, faculty, and staff at our institutions. What I appreciate about LISMicroaggressions is that it is a mirror for the profession, one that–to continue this forced metaphor–provides a forum to critically reflect on our own prejudices and biases as well as the everyday (however unintended) acts of racism, sexism, homophobia, etc. that occur in our workplaces among colleagues.

At the 2016 Conference on Inclusion and Diversity in Library and Information Science (CIDLIS), I learned about another microaggression project spearheaded by Joy Doan and Ahmed Alwan at California State University, Northridge: Microaggressions & Academic Libraries. Joy and Ahmed are specifically examining microaggressions against academic librarians by non-library faculty or “teaching faculty.” Their project is rooted in the widely held belief that collaboration between librarians and faculty essential to the integration of the academic library into a campus community. Yet the goal of their project is to investigate the “dissatisfaction” academic librarians feel “about mistreatment by some teaching faculty.”

Joy’s presentation at CIDLIS was, to me, oddly reassuring in the same way that I find LISMicroaggressions is a comfort. Both projects are validating. They take comments or moments in my professional practice that are so fleeting that I question what exactly just happened, and yet so present as to feel oh-so-heavy. The discrepancies in age, educational attainment, gender, and scholarly background between librarians and non-librarian faculty are real, but are rarely acknowledged in the “collaboration literature.” If we can’t honestly discuss the impact of these aspects of librarian identity on our relationships with our faculty colleagues, how can we begin to include the intersectional identities of our librarians of color or those who identify as somewhere on the LGBTQ+ spectrum and the impact those identities have on collaboration?  If we want to take it a step further, why not look into the labor practices and classification of librarians in academia?

So much of practice-based LIS writing implores librarians to partner with faculty, but in doing so, puts all of the responsibility on the librarian. If we just do enough outreach, learn enough about faculty teaching and research, get that second master’s degree in a subject area, say yes to just one more class, and provide enough free snacks, then BLAMMO! COLLABORATION WILL HAPPEN! Instead of writing about the duty librarians have to fight for a seat at the faculty table (despite often being classified as faculty), we should be digging into the aspects of our identities that make our position within academic so tenuous.

That’s a large part of the reason I’m so drawn to both LISMicroaggressions and Microaggressions & Academic Libraries. I feel as though taken together, these two projects are investigating the culture of academic libraries and the prejudices that make library work so emotional-labor-intensive. I know based on her presentation at CIDLIS that Joy and Ahmed have plans to analyze the data they’ve gathered according to different demographic characteristics and identities of librarians. I’m curious to learn about how our intersectional identities as librarians impact our interactions with non-library faculty. I think our profession would be well-served by building on LIS intersectionality research like Fobazi Ettarh’s excellent article, Making a New Table: Intersectional LibrarianshipIf you have recommendations for additional reading–articles, blogs, websites, books–please share in the comments! and the dream of universal web annotation

Digital, networked technology has irrevocably altered the way humans process, analyze, and share information, a reality not lost on those in scholarly communications, where traditional modes research and publishing are (albeit slowly) evolving to embrace the potential these advancements offer. Some developments include the rise in open access publishing, an increase in scholarly blogging, sharing of datasets, electronic lab notes, and open peer-review. Another effort gaining traction among academics and publishers is facilitation of online annotations, aimed at promoting an ongoing dialogue in which scholars and other individuals comment on, highlight, and add to information published on the web. Continue reading and the dream of universal web annotation

When is the Struggle TOO Real?

One of the advantages of having a partner who happens to be a math professor is that we can talk academic shop. A few weeks ago, over a serious dishwasher unloading, we started talking about a recurring theme manifesting itself in our college’s faculty Facebook group: toughening up college students. From debates about trigger warnings to conversations about cultivating students’ grit and comfort with failure, our colleagues are consistently inconsistent about how we should help college students succeed in academia and life. I’ll lump myself and my partner into this group, too. As a faculty we want to be sensitive to student needs and life experiences, but we also don’t want them to fall apart if they get a bad grade on an exam. We want them to make a real attempt at solving a difficult problem or tackling a challenging project on their own before asking for help, but we also recognize that many students have serious outside stressors (economic, familial, emotional, etc.) that might prevent them from giving their all to their studies.

For years librarians have been chanting that “failure is good” because it is a signal of attempted innovation, creative practice, and learning (particularly when applied to information literacy instruction). We want our students to learn from their mistakes, which means they have to make them first. Math education is no different. There’s a small but mighty push for experiential and problem-based learning within the discipline that wants students to learn from their mistakes. As my partner and I discussed this we couldn’t help but wonder:

At what point is the struggle too much?

Earlier in the day he’d met with a student who claimed she was working on one homework problem for 4 hours. Earlier that semester I’d met with a student who spent an entire weekend looking for research in the wrong places with the wrong search terms. I’m all for giving it the old college try, but in both cases, this just plain excessive struggle for little reward. As a librarian who has been doing this job for a while, I have a good sense of when I’ve tapped my intellectual well. I know when to ask for help. My partner does, too. Most academics know when to take a step back, take another approach, or ask a colleague for suggestions. But this is a learned skill. We like to think of it as tacit knowledge–students have to experience failure to know when they are failing the right way as opposed to just struggling unnecessarily–but is it really? Does the experience alone help them gain this knowledge? Or can the struggle just be too real for some students, leading them to eventually equate math or research with pointless stress?

I think the key in the library classroom is not to focus on failure but to focus on process: Model, practice, repeat–over and over again. It’s a challenge when so much of students’ grades depend on a final product (an exam, a paper, a presentation, etc.) and often requires a shift in emphasis from the professor. By modeling a process–a step I think we (and I know I) often overlook in our attempts to make our classrooms spaces for active learning–we give students a sense of what struggle can look like. Granted, there’s no one standard process for research, and we don’t want to imply that there is one, but making our thinking and doing visible to our students can go a long way towards demystifying research. We get stuck, we back-track, we try again, we struggle, but we are never alone when we do so. It’s something I try to stress to all my students in hopes that they too feel like they never have to struggle alone.