Category Archives: Just Thinking

Use this category for raising questions and thinking out loud or reflecting on writings for which there is no real specific topic.

Musings on Outreach as Instruction

Last week, librarians from many branches of our university gathered for a Teaching Librarians Retreat. The retreat was organized and hosted by a few wonderful colleagues, who I cannot thank enough for their efforts and a fantastic event. The goal for the retreat was to promote a community of sharing, peer support, and ongoing learning among UI librarians who teach, and was a chance to reflect on the year and find colleagues with similar interests and concerns about teaching. Making dedicated time for sharing and reflection is especially important in an institution as large and with as many librarians as ours.

We broke out into discussion groups for part of the retreat, and my group gathered to talk about “outreach as instruction.” What struck me first as we each shared our thoughts is that “outreach” can mean so many different things. We had people contributing to the conversation from perspectives of social media, events and programming, marketing, digital badges, special collections, working with student organizations, and outreach to faculty vs. students vs. the community.

My take on “outreach as instruction” and why it matters has to do with the limitations of one-shot sessions and ways we can expand the impact of instruction beyond traditional methods. One-shot sessions are valuable as point-of-need instruction for academic coursework, but relying solely on them is limiting: only a fraction of students receive library instruction, and a number of them may not be particularly interested in the General Education required course that brought them into the library. This is where I think outreach can be powerful – in the many possibilities to connect with students outside of a classroom setting, while still teaching something. Here are a few ideas on how to go about doing that:

  1. Connect over something interest-based, rather than academics-based. For example, I’ve heard of academic libraries having knitting sessions (which is also closely tied with stress-relief activities during finals week), but it could be something else. The draw to participate is something of general interest that can also be connected to research and resources available at the library.
  2. Communicate with student organizations, and let the student leaders know how the library can support their group and members. This can lead to tailored teaching opportunities for students who are involved and invested in a group that may not get this attention and instruction otherwise.
  3. Use the collection creatively. We’ve found ways to do this by using images from the Iowa Digital Library on buttons, postcards, and Valentine cards. Those are all short and simple activities that can naturally lead to learning something new about a variety of resources. (You can see the Valentine’s activities here.)

Those are just a few ideas, which clearly come from my perspective as an Undergraduate Services Librarian (and barely crack the surface of our group discussion at the Teaching Librarians Retreat). For you, “outreach as instruction” could mean building on relationships with faculty, an emphasis on social media, or something else. Outreach itself is a broad concept with multiple definitions, but that also means there are so many variations and opportunities for librarians to engage with their users and community.

When I hear “outreach as instruction,” I think of how we can connect with undergraduates in ways other than in the classroom for a one-shot session, and incorporate what I like to call “nuggets of information literacy.” What does it mean for you and your library?

Tactics for Organization: Making Progress

I started my job as the Undergraduate Services Resident Librarian back in August, and I remember often not knowing what to do with my time during the day. I think that’s normal when you start in a new position, especially a newly created one like mine. For at least the first month or two I had to get used to a new work environment, meet a ton of people, learn as much as possible, and generally begin to shape what my job was going to be. However, I wasn’t sure what to do with the “down time” between scheduled meetings and training.

Fast forward six months and I found myself in the complete opposite situation. Instead of having time on my hands that I wasn’t sure what to do with, I felt like I had so much going on and not nearly enough time to keep up. February was a particularly hectic month and while things have settled down a bit now, I have to constantly work towards staying organized and on track with the variety of projects going on at any given moment.

This week is spring break for students on my campus, so it’s quiet and empty around here and I will hopefully be able to get a lot more work done. Here are some things I’m keeping in mind to make sure I’m actually making progress:

  1. Prioritize, prioritize, prioritize. Everything needs to get done, but something needs to get done first. When I have a list of things to do, I want to jump into them all. This can end up in doing a little bit here and a little bit there, when that time could be better spent focusing on one priority.
  2. Fill your to-do list with specific, actionable items. Instead of “work on X project” or “plan session Y,” I’m thinking in terms of things like “write first draft for X project” and “email instructor about session Y.” Setting smaller, measurable to-do items helps me take on the larger goal.

These may seem obvious, but a reminder doesn’t hurt. Being mindful of those practices has certainly helped me recently.

Getting organized is key to staying on top of things. I’ve tried out several tools in an effort be more organized and to consolidate my many notes and to-do lists, but have yet to find the *one perfect thing* that works for me. Therefore, my notes are scattered throughout many places. Since I’ve found benefits to all of them, I thought I would share:

  1. A friend recommended Workflowy and I fell in love with it immediately. Workflowy is great for list-making and brainstorming, and is very simple and easy to use. I think the best part is that you can collapse or expand any bullet point on the list, allowing you to either see the larger picture or focus on just one point.
  2. I’ve heard Evernote is a great note-taking tool that you can do a lot with, and decided to give it a try. I haven’t delved into any neat tips and tricks, but the Evernote iPad app is now my favorite way to take notes during conference sessions – and now at least most of my conference notes are all in one place.
  3. Sometimes good old Microsoft Outlook is my best friend in organizing. It took me a while to discover the Tasks and To-Do List within Outlook, and now I use them all the time. Flagging emails, setting reminders, creating custom categories…I can get really into this stuff, but the important thing is that is actually helps.
  4. A pen and notepad can be the easiest route to go, especially when I’m dashing off to a meeting and just need something to write on. However, I now have about five notepads in rotation, and have grabbed the wrong one in situations where I need to reference previous notes.

I’m always trying to improve my personal organizational system, but maybe this is what works for me – a combination of many systems. Feel free to share what works for you, and any interesting tips or tools. I’m wishing you all a very productive rest of the week!

Fitting In Reading

It seems like every year one of my New Year’s resolutions is to read more. Read more? But I’m a librarian, I read all the time, right?

Over the 7 years that I’ve been a librarian I’ve heard that misconception all too often upon meeting new people. “Oh, you’re a librarian? You must read all the time/love to read/spend your days reading!” Of course the context of that statement ultimately determines my response (and I am always polite, even when slightly exasperated), but in truth the answers are no, yes, no. Of course I love to read, as I always have, even before I was a librarian. But the amount of long-form, focused reading that I typically do during my workday is very, very small. Not that other forms of reading don’t matter — I can usually keep up with my work-related RSS feed and the newspaper, and like most office workers I read many many MANY emails each day. But sit down in my office with a book? Not often.

While I’ve found blogs and other online sources to be useful in keeping up with the academic librarianship and higher education more generally, lots of scholarly research and practical information is published in books and journal articles, too. Reading a book about information literacy, or the latest issue of C&RL, or a book about student retention that specifically addresses commuter colleges is totally, 100% relevant to my job as Coordinator of Library Instruction at a non-residential college.

So why is there a stack of books and articles 8 inches high on my desk? And a book due back to ILL tomorrow that I haven’t even cracked open?

Reading, and especially reading in print, is tricky in an office environment. To me it has the appearance of being simultaneously uninterruptible and leisure-like, which I realize are somewhat at odds. The focus that someone reading a long-form text brings to the task, perhaps taking notes as they read, sometimes makes it seem almost rude to bother them. But that’s contrasted with the popular image of a professor with their feet up on their desk, surrounded by books, just waiting for students to stop in with questions. I’ve exaggerated both of these scenes, but I think there’s a grain of truth in each.

If I’m reading at work, will folks not stop in because I seem focused and they don’t want to interrupt me? Or, on the flip side, if folks do stop in will I lose track of the thread of the reading? And, perhaps the core of the issue, is reading “work” in the same way that other office-bound tasks we may do at our jobs are “work”? Or does reading at my desk make it seem like I’m not working, especially if there are other tasks that need doing on my to-do list? Alternatively, I could bring work-related reading home to tackle on evenings and weekends, but then I’m shortchanging my opportunities for leisure reading (which I never feel I have enough of anyway).

Keeping up with the scholarly and practical literature in my field is professional development, and as such it’s an important and worthwhile undertaking. So maybe it’s as simple as that — reading for professional development is a work-related task like any other, and I should add it to my to-do list for each day.

Do you read books and articles while at work? How do you find the time and space to keep up with longer form professional reading?

Expanding Our (Conference) Audience

The week before Thanksgiving I joined thousands of anthropologists and others who descended on Chicago for the American Anthropological Association conference. My research partner Mariana Regalado and I participated in a roundtable session with colleagues from four other institutions who are also doing ethnographic work in libraries and higher education: Andrew Asher, Lesley Gourlay, Lori Jahnke, and Donna Lanclos. Our session discussed the myriad ways that college and university students engage with technology, and how students’ lived experiences can add detail that may be missing from data collected to inform strategic plans and administrative initiatives. Also threaded throughout was an interrogation of the idea of the undergraduate as digital native, which of course academic librarians readily identify as problematic. Donna both blogged about and Storified the session well, if you’re interested in the details.

The roundtable format at the AAAs was new to me, and I have to admit that I was a bit nervous before the session in part because I was not quite sure what to expect. From what I could glean beforehand it seemed like roundtables are intended to be a bit like what many library conferences call panel sessions, though somewhat less formal. We didn’t have papers to present or a linear slide deck, but rather began with each of us describing our projects, using a Prezi to offer a few visuals, then jumped in with the six of us discussing broad themes and talking points we’d identified beforehand. We had just under two hours for the session and there was lots of discussion and conversation with our audience.

And our audience was delightful! As a group they were highly engaged, with multiple folks asking questions and offering discussion points from their own experiences. Though smallish in number, we were lucky enough to have attendees who inhabited different roles in the higher education: full-time faculty members, adjunct faculty, graduate students, and even a thoughtful, well-spoken undergraduate who asked terrific questions and readily shared her frustrations and challenges with academic technology with us. It was fascinating to hear from an adjunct who shared her story of being assigned a new classroom chock full of the latest tech tools, and her struggles to use the technology in the absence of thorough training. And the undergraduate noted that sometimes her professors assign tech-heavy projects seemingly without a full understanding of the time and effort involved in pulling them off, assuming that all students her age have loads of experience with any new tech tool.

In some ways the session was like a mini-focus group, with the end result that the six of us on the roundtable left energized and enthusiastic for future research and collaboration. Since then I’ve been thinking not only about our research but also about the audience. At academic library conferences we tend to talk to and amongst ourselves — fellow academic librarians. Sometimes graduate students attend, but conferences are expensive, and since academic librarianship doesn’t have the strong tradition of the conference job interview the way many scholarly associations do, there’s perhaps not as much of a reason for MLIS students to attend conferences while still in graduate school.

But wouldn’t it be fabulous to have conversations — both formal presentations and informal — with faculty, students, and others who use and have a stake in academic libraries at our conferences? Of course we can hold focus groups at our own institutions, but there’s a different dynamic at conferences, in addition to the opportunity to speak with folks from other colleges and universities. I’m not sure that there’s enough relevant content for faculty and students from outside the library to come to a conference geared towards academic librarians, though. Have you been to any library conferences that drew attendees from outside of the world of academic libraries? Other than inviting non-library folks to present with us, are there other ways we could encourage them to attend?

Strategies for That Time Again

It’s that time of the semester again, the time when I find myself responding to requests by saying “When is this due? It’s that time again.” And beginning conversations with the same phrase: “How are you?” “Busy,” is usually the response. “Me too — it’s that time again.”

At my university the weeks between Halloween and Thanksgiving are usually the busiest time for library instruction, the time just after midterms and when students are beginning to work on their final research assignments. This year enrollment is up at the college so we have an unexpectedly large number of library sessions for our introductory English Comp course. It’s a good thing — we love it when students come to the library! — though our Instruction Team is perhaps stretched a bit thin this semester, our classroom nearly constantly booked.

With so much instruction this semester it’s easy to feel somewhat out of control, like we’re spending our time being more reactive than active and less intentional about instruction than we’d like. Our Instruction Team’s usual strategy for instruction is to tie it closely to students’ course assignment, to allow students time to work on their course-related research during the library session, to try to incorporate active learning whenever possible. But when things get busy it can be challenging to meet these goals. With all of the additional sections there are a large number of adjunct faculty who are new to the college, and it can sometimes be difficult to get in touch with them to discuss the session beforehand. Sometimes an instructor’s schedule will change; what seemed at the beginning of the semester like a library session date that fit well with students’ work on research assignments suddenly isn’t anymore. And sometimes, despite our best efforts, a class comes in without an assignment, the instructor requesting an orientation lecture that’s not closely tied to their research for the course.

My colleagues and I have given lots of thought to these intro English Comp sessions, the backbone of our library instruction program. We’ve created student learning outcomes, we have a short assessment, we think hard about how the session can meet the needs of our students as they begin to build their information literacy competencies in college. But when the classroom is booked straight through from 9am-5pm most weekdays, when we can’t find an hour during the week for our whole team to meet, I wonder how we can preserve some time for reflection and intention. What strategies do you use to build in time for thinking on and discussing instruction at your library, even when the semester’s at its most scheduled?