Category Archives: Libraries and Community

Library (and Library-relevant) Events and the Inauguration

The U.S. Presidential Inauguration is scheduled for tomorrow, and many organizations have planned programming, displays, and other ways to engage their communities in conversations around issues raised since the election and during the transition. At my college and university we’re still in our winter intersession — our Spring semester doesn’t begin until the end of the month — and we don’t have any events planned at my library, though I’m enjoying the Post-election Resource Guide zine that my CUNY colleagues at Hunter College Library put together. I found myself wondering what academic (and other) library folks are up to this week, and after a bit of research found a few library and library-adjacent events I thought I’d share.

While not specifically happening in academic libraries, the Writer’s Resist event last Saturday January 15th at the iconic 42nd street location of the New York Public Library felt near and dear to my librarian and academic heart. Sponsored by PEN America, a literary and human rights organization, this literary rally featured readings by prominent writers and a pledge by PEN members and participants to defend the First Amendment. There are terrific photos on Twitter — including gorgeous signage featuring author portraits and quotes — under the hashtag #LouderTogether. And closer to my college in Brooklyn, the central branch of the Brooklyn Public Library held a Pre-Inaguration Weekend Sign-Making Workshop last night. Brooklynites (and other local folks) of all political persuasions were invited to come to the library to use art supplies and button makers to exercise our First Amendment rights to free expression.

Many academic librarians are already back to the new semester this week and are planning programming in conjunction with inauguration-related events at their colleges or universities. At American University in Washington, D.C., Communication Librarian Derrick Jefferson participated yesterday in Teach, Organize, Engage: A Forum on Contemporary Politics and the Future. This full-day teach-in at the university was jointly sponsored by AU’s student, faculty, and staff governance bodies, and featured presentations about getting to the current moment in the U.S. as well as other domestic and international issues. The session Derrick presented — “Fact Checking and Communication in the ‘Post-Truth’ Era” — sounds like it was a great example of the critical information literacy expertise that academic librarians can bring to these conversations on campus, both formal and informal.

I also heard from John Jackson, Outreach & Communications Librarian, and Marie Kennedy, Serials and Electronic Resources Librarian, at Loyola Marymount University in Los Angeles about a half-day teach-in at their campus on Friday, the day of the inauguration. The LMU teach-in starts with a viewing of the inauguration and then breaks out into various smaller sessions, during which librarians will offer four sessions of a workshop on critically analyzing news sources called “Keepin’ It Real: Tips & Strategies for Evaluating Fake News.” The workshop will cover misleading news sources like misinformation, disinformation, click-bait, and propaganda, among others. I think holding this workshop right after the inauguration will provide students with a great opportunity to discuss any questions they have about speeches and media from the inauguration while it’s still fresh in their minds.

Is your library doing any programming or displays for the inauguration this week, or continuing to discuss the transition to the new administration in the future? Let us know in the comments.

My Space, Your Space, Our Space, New Space?

For this week’s post, I had the unique opportunity to review a recently published white paper by Brian Mathews, associate dean at Virginia Tech Libraries and Jenizza Badua, interior design student at Virginia Tech entitled, Curating the Campus, Curating Change.  This fascinating conceptual piece is based on a mixture of ideas, conversations, and some actual realities relating to physical learning spaces across college campuses.

Mathews’ responsibilities for facilities, space planning, and management, combined with a background in user experience, naturally inform his research in this area.  While writing his book Encoding Space (also recently published), Mathews explores “the philosophy and texture of physical spaces and what they enable and inspire people to do”.  Curating the Campus developed out of this research by taking those same concepts beyond the library.

“So when you apply things like design thinking and look at the campus as a system, you start to notice areas that could be improved. We have been so focused on improving our libraries, but these skills and insights we’ve been developing could apply elsewhere.”

The paper challenges readers to build their own new ideas on classroom buildings, research buildings, labs, studios, exhibits & displays, atriums & lobbies, living learning community, and incubators from the 8 vignettes offered. Below are some of the questions the piece brought to my mind that I posed to Mathews.

 

ACRLog: I recognized examples of these ideas occurring in reimagined spaces within the library, can you talk more about how you see this model differently?

Mathews: I think the Hunt Library Teaching and Visualization Lab at North Carolina State (NC State) gets to the point. They have established their expertise in this area.  But, should they not just be contained within Hunt or Hill Libraries, they could extend service delivery — sort of in a franchise model.  For example, maybe the focus is more on data visualization for the social sciences. Working with that College they develop a space and some adaptive service models. Then staff together go in with a designer and informaticist to support teaching and research for this discipline.  I think a “phase one” would be looking at current spaces around campus to see how they could be improved. And the next level is service design and partnerships. When I visit buildings around campus I enter thinking “how could the library enhance what’s happening here.” That doesn’t mean setting up a reference desk. In the paper I tried to outline a few of the possibilities.

 

ACRLog: Where else can we see this is currently happening in academic institutions?

Mathews: Each campus has its own politics and geography. What works at one university might not work in another. So the point of the paper was to express a general ethos with the hope of sparking conversations. I tried to imagine the next five to ten years in the profession and it seems we will reach a point where we burst from beyond our buildings and start applying these ideas and principles in other locations.  I think the Active Learning Center at Purdue provides somewhat of an example: a shared building between libraries and registrar. At Virginia Tech we are working on this concept within a new classroom building. I’m also a co-chair of a campus-wide task force looking at renovating lobby areas of academic buildings and developing a better mix of quiet and collaborative areas.  But the paper isn’t really about spaces, it’s about partnerships. I used the word mash-ups—and that’s the creative challenge. It’s not just taking the library and putting it in Building X, but rather, working with Student Affairs and the Business School to develop an entirely new service or environment within a location that isn’t the library.

 

ACRLog: I’m intrigued by the significant role of partnership that comes up here, and you mention in the beginning of the piece the term interaction scienceHow do you see interaction science in this context? How is it changing the librarian profession?

Mathews: Interaction science to me is about how people work together. How they collaborate. How they cooperate. How they communicate. How they frame and explore problems. How they overcome differences. How they produce. Really — big picture — how they interact with each other and their environment. In the different stages of group work, it’s how they form and perform. In my library we study this. We want to learn from these interactions so we can improve our spaces and services. It’s the difference between offering a few tables and chairs and building a curated learning environment. The former is what I tend to see around campus buildings, whereas the latter is what librarians have been building. I think we can export our knowledge, particularly group commons areas, to other locations.

 

ACRLog: In addition to new opportunities, what problems are solved by decentralizing the programs, librarians, and spaces across campus buildings?

Mathews: Most of us don’t have a lot of free space in our buildings, [but] we would be able to offer emerging services elsewhere. I think we would be better able to integrate across campus rather than with a library-centered service perspective. I think it would open new partnerships and strengthen existing ones. I think it could provide better access to tools, resources, and expertise. I think it could help expand people’s thinking about what a libraries does or has to offer.

 

ACRLog: Yes, the idea (perceived or real) that our libraries are no longer filled with books, has in some cases, put pressure on libraries to re-imagine their own spaces for other campus purposes.  Do you see this an opportunity for, or in opposition against what is proposed here?  Or how does the role of the library building change in this new arena?

Mathews: I explore this a bit in my book. The problem I see is that many libraries are trying to do too many things. We want to accommodate digital humanities centers, visualization studios, maker spaces, quiet areas and collaborative areas, and collections, and on and on. There is a lot of pressure on our buildings. I love libraries being filled with books. I think the diffused approach helps us to push out services so that we can maintain collections or repurpose our space accordingly. But it starts by establishing expertise in this area. That’s what I really admire about NC State — their laser focus on learning environments. They have built a solid reputation and could probably advise and partner other units on their campus.I view libraries as prototyping environments. We can test emerging service designs and technologies, improve upon them, and then spin them out elsewhere on campus. I think that is an exciting possibility for our spaces. Our expertise is shaping environments, services, and resources for communities so we can serve as a testing ground for new ideas until they can move on.

Wrapping up our interview by phone, Mathews and I talked further about issues around partnership, like the geopolitics of space and the important role a supportive University administration plays.  The fun things about a piece like this is the way it generates new ideas and connections.  It’s a conversation-starter.  And it seems that reality underlies the whole premise of these spaces – to foster imagination and partnerships that are not just intentional and deliberate, but also spontaneous.  You don’t know what you don’t know, which is my favorite opportunistic problem!

References:

Mathews, B., & Badua, J. (October, 2016). Curating the campus, curating change: A collection of  eight vignettes. http://hdl.handle.net/10919/73191

Mathews, B., & Soistmann, L. A. (2016). Encoding space: Shaping learning environments that unlock human potential.

 

#WeNeedDiverseBooks in Academic Libraries

ACRLog welcomes a guest post from AJ Robinson, Islamic Studies & South Asian Studies Librarian at Washington University in St. Louis.

“Some people don’t expect to see themselves in the library.” This comment from Vivek Shraya, 2015 recipient of the South Asia Book Award, was a moment of clarity at the Conference on South Asia in Madison. The conversation among book award authors addressed #WeNeedDiverseBooks, an online campaign that has highlighted issues of exclusion in mainstream literature industries. “Diverse books” generally feature characters of racial, ethnic and religious minorities, LGBTQIA identities, and/or varying abilities. Many libraries with a strong focus on serving young readers have embraced the campaign with displays, booktalks, and new collection development strategies. There has yet to be significant traction for this campaign in academic libraries, so as academic librarians we must ask ourselves: do our users see themselves in the stacks?

Despite the influx of university diversity and inclusion programs, minority students at many schools continue to report feeling like outsiders. The topic of diverse books exposed a critical gap for supporting my students—a visible collection that explicitly recognizes their presence. Making diverse books prominent in academic libraries is a necessary component for welcoming all users.

At my library, I started expanding the Popular Literature (PopLit) collection with novels and other non-scholarly titles representing authors, protagonists, and themes related to South Asia. PopLit is located on the main floor next to study spaces and arranged by genre for browsability. I also noticed other gaps in the collection, including a need for representation of my other subject specialty, Islamic Studies. Working with PopLit had the benefit of collaborating with other bibliographers, reducing strain on subject-specific collection budgets, and (most importantly) placed the books on shelves more accessible for casual browsing.

The push for diversity in books speaks to wider issues in systematic exclusion, including standard selection tools such as mainstream publishers and reviewers. Booklists such as the South Asia Book Awards and blogs like Arabic Literature (in English) have been instrumental in building a core collection. I also sought out alternative publishers such as Arsenal Pulp Press, Other Press, and Seven Stories Press. In selecting books, I prioritized finding authors who speak directly from personal experiences to balance popular journalist, travel writer, or ghost-writer accounts. I also sought materials with a wide variety of genres and formats, such as graphic novels and poetry.

To reach a wider spectrum of genres, my most useful tool were lists on GoodReads. Lists like “Desi Chick Lit,” “South Asians in Contemporary YA,” “Fiction featuring Muslim Women,” and “Queer Islam,” among others, were useful for identifying novels appropriate for pleasure reading, and the user-submitted reviews helped evaluate literary and content quality. Although GoodReads is now owned by Amazon, it’s possible to change the interface to easily check availability through BetterWorldBooks or IndieBound.

In processing new titles, student workers curate books for display on the centrally located New Books Shelf. The YA novels have eye-catching covers that draw interest to the shelves even from a distance. I also found an opportunity to promote the books through collaboration with the campus Center for Diversity and Inclusion, which is housed on the second floor of the library. We arranged to display a monthly book exhibit related to their programs. New PopLit titles complemented and balanced relevant academic texts. Books circulated from the exhibit each month, and several students expressed appreciation for the display.

If students immediately recognize that the library is intended for them, they are far more likely to see the rest of the services we provide. As librarians we must be deliberate and proactive to “meet users where they are.” Building and promoting the collection has challenged perceptions of the library to open conversations and outreach on campus. While a book collection alone cannot address the deep inequalities embedded in higher education, it is an important opportunity to show users that we see and value them in the library.

Reflections on the past year

It’s been almost one year since I moved to Washington DC and began my residency position at American University. Last year, for my very first ACRLog post, I wrote a little about my job description as a Resident Librarian. Next month will mark my one year anniversary at American University.

I am glad to say that my first year has been fantastic. I have great colleagues and amazing support from the library. I have also had the opportunity to participate in symposiums, attend conferences, contribute to university service, and meet great people from outside the library and around the university.

Beyond my work at American University, I have been blessed to be able to write for ACRLog and obtain other opportunities through ACRL. While it’s been a great year, I have learned a couple of things that will make me a better librarian in the long run. I believe that even if you’ve had positive experiences, there are always new things to learn and ways to improve as a librarian.

Here are some things that I have learned the past year:

-Go outside your comfort zone. I know that for myself, I can be a bit shy. However, I know that I am also a professional and that going outside of your comfort zone and experiencing new things is vital for not only personal growth, but professional growth. For me, going outside my comfort zone means talking and interacting to people outside the library. I am currently working on a project where I have reached out to different departments in the university. Through those email exchanges and meetings, I have learned more about our students and the challenges that lie for incoming freshman.

-Participate when you can! One of the great things about my residency is that I have the opportunity to work with other departments, such as technical services or access services. I also participate in the marketing and social media groups, which has not only librarians, but other staff members from departments within the library. These are great opportunities to meet new people and learn about what others do at the library and what their interests are.

-Prioritize conferences. As a new librarian, I was excited about all the conferences and all the great locations they would be held at. However, these conferences cost money and with airfare, hotel, and food, it can get expensive! I am lucky enough to have professional development funds through my position. I also know that not everyone has funds through their place of employment and so they cannot attend many (if any) conferences that are not in their area. I would suggest looking within your own place of employment and finding workshops or small symposiums taking place. I have found these events very informative, especially since they relate to that specific environment. As I have been fortunate enough to attend a couple of conferences this past year, I have learned the immense talent that the librarianship profession has. One of my  favorite parts of conferences is meeting new people and finding out what everyone is working on.

In terms of prioritizing conferences, it is going to be different for everyone. Personally, I like to go to conferences that have an emphasis in my own interests and my future career plans.

-Rejection is not the end of the world. Like my residency position ACRLog post, I also wrote one about rejection. While it hurts for a little while, you must learn from it and continue. It might have been the first time, but it won’t be the last time. So, how do we move forward? Over the course of a year, I have focused on a couple things. First, working with people on proposals is helpful. It allows you to not only write, but learn from others and different styles. Second, write for yourself. When I do this, I do not write about work. I write about my life, my dreams, and anything that pops into my head. What is important is that you move forward and try again.

-Volunteer. When I arrived in DC, I promised myself that I would take the time to volunteer. Specifically, I wanted to work with English as a Second Language speakers (ESL). However, I wanted to wait until I got settled in DC.  A couple months ago, I started co-teaching ESL classes once a week. It’s very rewarding when a student who struggled at the beginning, begins to improve every week. Although this is separate than my library work, this experience has shaped how I teach. The ESL program that I am part of is very informal. Teachers have the freedom to either use the ESL book that has been provided with lesson plans or use their own content and design it their way.

I have been using a mix of two, but most importantly, I have learned how to better improvise. During the classes, students will begin to ask questions that cause myself and the co-teacher to further explain a topic. For example, we had a lesson about food and it turned out that a lot of students were unfamiliar with breakfast food vocabulary. So, after the break, the other co-teacher and I decided to do an activity to familiarize the students with that vocabulary.

I think that any instruction experience can serve to improve your teaching and having a diverse set of students will only help you improve and better understand different ways of learning and comprehension.

Finally, I always like to remember that my residency position and my colleagues are the reason that I have had great opportunities over the past year. I am also glad to say that I will continue with ACRLog for another year and look forward to writing more about my residency and the projects I am participating in, as well as collaboration within and outside of the library.

Changing College, Changing Library

One of the things I like most about my job is being part of my college and university community. CUNY (the City University of New York) is a unique institution — the largest urban public university system in the U.S. — and New York City College of Technology (typically referred to as City Tech), where I work, is unique within the CUNY system. The college’s history is interesting: founded in 1946 as the New York State Institute of Applied Sciences, it was renamed New York City Community College in 1953 — the first community college in NYC. City Tech joined the CUNY system in 1964, and the Voorhees Technical Institute merged into the college in 1971 (itself an institution with roots dating back to 1881). In 1983 City Tech became a comprehensive college and began to offer 4 year degrees as well as 2 year degrees. With 10 new baccalaureate programs added in the past 15 years, in 2013 the college began to graduate more bachelors than associates students.

Like the college, the library has gone and continues to go through changes. We’ve been lucky enough to add several faculty and staff lines in the library, which has helped as student enrollment has shot up from about 12,000 to over 17,000 in the past decade. We’ve been able to make more technology available for students and have increased our information literacy efforts as well, including single session instruction and two semester length courses. It’s apparent to library workers as well as the students, faculty, and staff at the college that the library needs more space, especially as the number of students on campus continues to grow. So we’ve been gathering data to help us make that case. A new building is going up on campus and, while the library’s not slated to move to new digs, we have lots of great ideas for how we can use some of the space that will be freed up to benefit our college community.

Historically our collections have been curriculum-driven, and they continue to be today. But as the curriculum changes to focus increasingly on baccalaureate students, how will our collections strategies need to change? As part of a large university we’re lucky to have access to many resources within the CUNY campus libraries, both by request and on-site (and the latter may not be as onerous as it sounds depending on what part of NYC you’re coming from and going to). City Tech is also home to several degree programs — Hospitality Management and Entertainment Technology, just to name two — in which the major coursework is highly hands-on and may rely less on the kinds of resources that academic libraries have traditionally offered access to.

On the other hand, with the rise in baccalaureate students we’ve also seen an expansion of opportunities for undergraduate research at City Tech. The advanced research strategies workshop we offer for our undergraduate honors research scholars (positions that pay a modest stipend to students) have slowly but surely become standing room only, and the student research poster session held at the end of each semester has overflowed the bounds of the rooms that once housed it, spilling out into hallways and lounge areas. For their specialized research with faculty mentors, these students may need access to resources and services that we haven’t always offered in our library, beyond what’s required for their coursework.

For a variety of reasons I’m not the biggest fan of conversations about the future of libraries. They too often seem to turn into techno-evangelism and can align closer with corporate interests than makes me comfortable. Our present — what’s happening right now at my library (and probably yours, too) — is much more interesting and exciting, and I’m enjoying the opportunity that my colleagues and I have to focus on meeting our students’ changing needs in real time.