Category Archives: library careers

Apply Yourself

I have been thinking about the hiring process lately. Partly because I’ve so recently managed to get myself hired at the University of North Texas. I am also serving on a search committee for an open position here at UNT and so have spent some time reviewing applications, cover letters and curricula vitae. Finally, it’s on my mind because quite a few people I know were searching for jobs this year and I served as a reference (and occasional resume proofreader) for several former colleagues. And since the hiring process is on my mind that is is the topic I decided to write about today. In a future post it is very likely that I will be writing about the culmination of a successful application process – the dreaded and intense academic interview. But I will save that for another month.

Throughout my career I have had quite a bit of experience with hiring and so have spent a lots of hours reviewing resumes and applications. I’ve seen the difference between the application processes in corporate settings, secondary schools and now a university. While obviously the process varies it has been interesting to see that there are common mistakes made by applicants in each field. So here is some unsolicited but, I believe, critical advice for anyone looking to get hired into an academic library. It is a great field to get hired into, by the way, and I highly recommend it!

1. Update your Resume
Of course, if you are applying for academic positions your probably have a curriculum vitae instead of a resume but many institutions will accept either and resume is more generic so I’m going with that. Anyway, it seems that some people feel as though a standard one-size-fits-all resume is sufficient — but each position you apply for is different so you should highlight different skill sets and/or experience. If you are applying for a Reference & Instruction position highlight the time you spent staffing the desk during grad school. If you are applying for a position as the Electronic Resources Librarian highlight any experience you have working with vendors or maintaining a website. If you are applying at a non-tenure track institution you might only mention a few key past publications and presentations; for a tenure-track position you might go into more detail. It is unlikely that you have to create a totally new resume. Simply tweak the content so that it corresponds to each specific position you apply for and, obviously, make sure everything is up-to-date and includes your most recent work

2. Write a Cover Letter
Let me emphasize: write a cover letter. Don’t change the heading on a generic letter that you wrote during your final semester of grad school. Go further than simply changing the last paragraph to include a mention of the institution to which you are applying. In my opinion, originality in this portion of your application is even more important than the reworking you do to your resume. Use your cover letter as an opportunity to show that you understand the position you are applying for and that you are interested not just in any old job but in that job specifically. What drove you to apply for this position? Even more broadly, what drove you to become a librarian (hint: not the salary!)? Also use your cover letter to express what makes you an excellent candidate. Don’t be boring and restate your resume; look at the job posting to see what qualifications they are looking for and then write a paragraph or two stating the ways in which you fulfill those specific qualifications. Now just make sure to keep things brief and your cover letter will be golden!

3. Read the Instructions
Seriously, read the instructions. Then, once you have read them – read them again. If you have a hard time focusing on details and following nitpicky online instructions then get somebody else to read them out loud to you. It is truly amazing how many people miss what should be obvious when they are completing a resume. Are you supposed to list three professional and two personal references? Don’t provide contact information for your five favorite cousins. Are you being asked to provide a philosophical statement related to the job you are applying for? Don’t upload a copy of your transcripts. These are just a couple of the mistakes I’ve seen and it is certainly not just academic librarians making them – this kind of oversight was common in both the corporate and the secondary school environments. Missing a detail or two when completing an online application is an easy mistake to make. Luckily, if you are careful, it is also an easy mistake to avoid.

4. Follow Your Own Advice
Proofread! You are a librarian so I know that you know the power of careful editing. Chances are that you have provided some sort of proofreading advice or assistance to library users. So why do so many resumes contain misspelled words, run-on sentences, inconsistent verb tense and other errors that running a quick check in your document software should catch? In addition, check your formatting. Wouldn’t it be sad to know that your resume was set aside simply because you randomly and accidentally switched font sizes several times? One of the things that has become apparent to me over the years is that organizations miss out on interviewing – and potentially hiring – some great people simply because those candidates didn’t take the time to proofread. If you are seriously interested in a position take the time to check, double check, and then have someone else check your work.

5. Be Positive…
…but be honest. You might be the most amazing librarian on the planet, universally admired and highly successful but if you don’t market yourself that way in your application it won’t help you get a job. Not including as many of your excellent qualifications as you can fit in a resume is another easy-to-make mistake that might get your resume shuffled to the bottom of the pile. Even worse than being ignored for not tooting your own horn loudly enough, however, is dishonesty. Just don’t do it. In one job that I had in the past we flew in a candidate for an all-day interview – during which it became obvious that this candidate was totally unqualified and that their resume greatly exaggerated both their knowledge of and experience in the field. What a huge waste of time and money that was! A typical interview at a university is a grueling, one-or-even-two day process. If your reality doesn’t match your resume it will become evident and how embarrassing is that?!

Here at UNT we use a rubric to judge applications so that the process is as objective as possible. It would be really interesting to go back over my own applications from the past decade with a rubric to see how well I measure up to my own standards. I know for sure that I have made several of the mistakes mentioned in this post. I guess the best thing about being able to participate in hiring others is that it has helped me become a better applicant myself.

Transition: Making it as a librarian

When do you become a librarian? When you get your MLIS? When you start your first professional librarian job? Debates can rage over this, but I didn’t start calling myself a librarian until I started my current position.

I earned my MLIS in May 2011 and was hired into my first paid library staff position mid-2012. As a paraprofessional with an MLIS, I had a coworker refer to me periodically as a “librarian” but I didn’t see myself as such, especially when about half of the staff at that library held library degrees, and most MLIS-holders I knew were unemployed or underemployed.

Takes an MLIS to be library staff

Of course, without my MLIS I never would have been hired even as library staff. Too many library school graduates and too few librarian (and related) jobs equals a glut of library degree holders struggling to make a living. Ironically, even finding unpaid internships was difficult – in an era of library cutbacks it seemed like a lot of libraries just didn’t (don’t?) have the time to supervise interns. I did manage to find and serve three internships, though, and I credit those experiences and resulting networking for helping move my career forward. I am ever so grateful to the librarians that I met through my internships that continue to mentor me.

In my first library job as a staff person, I was delighted to finally hold a paid library job and to take on resume-building responsibilities that used to fall solely on librarians’ shoulders: reference, instruction, and outreach. I did reference for the specialized collection in which I worked: government documents. I also did a regular hour or two at the main library reference desk, a regular chat reference hour, scattered library instruction sessions for English classes, and I volunteered an occasional evening or Saturday to work the library table at a library or university special event. As an employee with a regular 8 to 5 schedule, I didn’t get paid for any work outside that schedule.  Nor did I get comp time. And as a library staff person, I was certainly not getting paid extra for MLIS-level work.

Anyone that works in a library knows how large the stacks of applications are for library pages and assistants, and how generally overqualified the applicants. I once drove 300 miles back to my home town to take one of those public service tests for a library assistant job only to discover a room filled with over a hundred people taking the same test, all applying for a single opening (I didn’t even make it into the interview pool!). I’m sure you’ve got horror stories, too!

For me to become a librarian, an actual librarian with title and salary, it took a couple hundred job applications, three internships, a second master’s degree, and a willingness to move (luckily back to my home state). Basically, the quest to become a librarian was like having a second job. Mid-2014: here I am at Cal State Fullerton, finally, a full-fledged librarian. Now I call myself a librarian.

Librarians: “Don’t complain, you’ve got it easy”

However, when I was a library staff-person, librarians (actual librarians) told me I should be grateful to be staff and work a regular 8 to 5 schedule, because being a salaried librarian meant that they worked some long days.

Little did they know, I have a history of working long days! I spent years loading trucks, waiting tables, and one extra wet winter shoveling snow. I spent years in the hospitality industry refining my customer service smile and people skills. There’s no exhaustion like when you sit down after being on your feet for ten to twelve hours and discover that standing up again just isn’t going to happen.

Three months into this job I’ve come in weekends and worked long days. I work hard and predict the work will get harder. But I will tell you now – I will work any number of long days for this salary, and for this job, and for the ability to come in late if I worked late the night before, because I am SO happy to be a librarian doing the work that I am.

Transition from staff to librarian

Of course being a librarian is certainly a big change from being a staff person. I was dubious how different it could be no matter how many librarians told me so – but it is quite and very different. As a new tenure-track librarian, my day-to-day schedule is now packed, and publish-or-perish is now a real threat. I was hired as an instructional design librarian, but I’ve got so much work besides, I feel like I hardly have time to design! Don’t even mention the professional development, the scholarly and creative activities, and the various categories of service I’m supposed to be performing. Oh, and I also have liaison duties with a few academic departments.

The biggest challenge for me when I started here was figuring out how the library worked and where I fit into it. And then, how the tenure process works (the six year clock is ticking!) and figuring out areas of research interest and how I can start writing articles to hopefully publish in peer-reviewed journals. Currently I’m still working on time and project management – I’ve got limited hours each week to work on instructional design and research projects – so I’ve got to make every minute count.

But this job is AWESOME. I’m independent – but collaborative projects abound. I get my own office (with a view!). I get to set my own schedule, and I get to be all kinds of creative. Since my position is also a brand new position, I get to shape what it’s going to be, and decide how I can best spend my time to contribute to my library and to the academic library community. I like the workplace culture at my library – there’s a lot of encouragement to come up with big ideas and go after them. This campus is diverse in just about every way and I feel like I fit right in. I love going to work every day!

The hustle of internships, volunteering, and endless job applications was the real preparation for becoming a librarian. My background in hospitality prepared me for working with colleagues with strong personalities, panicking grad students, and demanding faculty. Attending school for two master’s degrees while working full-time was my study in time management, essential to being a good librarian. The MLIS? Perhaps just a theoretical study in librarianship.

Handling It: Under New Management

I’ve recently moved into a new role at the college library where I work. Our former Chief Librarian retired, and I applied for the job and was appointed as the new Chief at the beginning of the semester. My new job is exciting and challenging — I’m fortunate to continue to work with my terrific colleagues in the library and at a college in which the faculty and administration view the library as a valued partner. While I miss the teaching I did as Instruction Coordinator, I hope to be able to add some instruction back into my days once I get more settled. As Steven has blogged here, it can be hard to move into an administrative position that affords fewer opportunities to work directly with students. I do have one reference shift this semester, and I’m also looking forward to more opportunities in my new role to make good use of what I’ve learned in my research on how students do their academic work.

Any new job comes with a learning curve, even one in the same institution you’ve worked at for a while. Some days I feel a little bit like Atta in this scene from the movie A Bug’s Life:

And other days I like to channel Manfried from Adventure Time:

Luckily there haven’t been any literal (or even metaphorical) grasshopper infestations or fires to extinguish (…yet?). But I’ve been a bit surprised by how busy I am. In other new jobs I’ve always had some breathing room as I learned the ropes, some down time in those first couple of weeks in which there wasn’t anything immediately pressing to do. But moving into a new job in the same place has kept me nearly constantly busy with meetings, planning, and other duties.

I’ve got my eye on a couple of books to read about academic leadership and library management, but with my time so short I haven’t been able to carve out a space for reading them yet. Instead, I’ve been collecting shorter reads — blog posts and articles — about library management and leadership in general. Here are some that I’ve found really helpful so far:

Jennifer Vinopal’s blog post My job? Make it easier for employees to do their jobs well was published at the perfect time for me, right before I was interviewed for my new job, and I’ve kept it in mind ever since. It pairs well with an article published in the May issue of C&RL News: Start by interviewing every librarian and staff member: A first step for the new director, by Scott Garrison and Jennifer Nutefall. Even though I’ve worked with most of my colleagues for 6+ years, I’ve adapted these questions and am meeting with everyone one on one to learn more about their jobs and goals.

I’m also learning from several folks who’ve been doing this for longer than I have. At the end of last summer Karen Schneider posted her reflections on five years of being a library director, a post chock full of characteristically level-headed and wise advice. I’ve been reading Jenica Rogers’ blog Attempting Elegance for a while now too, even before the thought that maybe I would be interested in being a Chief Librarian entered my mind, and I’ve always appreciated her transparency about the large and small tasks that come with being a library director, and the highs and lows.

One of the things that’s been occupying my time this semester is working on hiring in two faculty and two staff positions. While I’ve been on search committees at my library in the past, this is the first time I’m acting as chair of these committees. I thoroughly enjoyed this well-written post about orienting new staff by Megan Brooks — Hospitality and Your New Staff Member — on Jessica Olin’s Letters to a Young Librarian blog last week. This post provides a great reminder about what to do (and the reverse, what not to do) when bringing new folks on board.

Do you have a favorite or recommended reading of the shorter-than-a-book variety for busy new library managers? Let me know in the comments!

From Public to Academic: Reflections on a Transition

ACRLog welcomes a guest post from Raymond Pun, Research and Reference Services Librarian at New York University, Shanghai, China. Tweet him anything @oboro85 (yes, he can tweet in China!).

As this spring semester is coming to an end, I finally have the opportunity to reflect on my first year working as an academic librarian. This is a unique position, because I also work abroad: New York University Shanghai, a portal campus that is affiliated with New York University. I joined the team on September 2013 and started working in Shanghai on November 2013.

raypun

In the past I worked as a librarian in a public library for three years: The New York Public Library: Stephen A. Schwarzman Building. I worked in NYPL for a total of six years or so. It seems very fitting for me to write about my transition from public to academic in this post.

For the most part, I see some very strong connections in terms of similar service philosophies and standards, yet I also see the contrast of the work cultures and expectations. But it’s also true that I worked in two very uniquely situated institutions: a major public research library and a new academic university in China. It isn’t like I am comparing a branch library experience to a state university library one. However, I do want to share some of these insights despite the unique arrangements, to see how both worlds share a deeper affinity than they think.

During the interview process for my current academic position, I was asked about my background as a public librarian and how that background can translate into academic librarianship. It would be very difficult for someone to explain why he/she decided to move into academic librarianship if he/she had only been involved in the public library world. But then again, why apply for an academic library position?

In my case, I argued that I was very active in professional associations such as ALA, ACRL, ACRL-NYC, and I frequently wrote and presented my research. I provided reference services to scholars, students, grad students, and anyone working on a research project in NYPL. I’ve worked with Pulitzer Prize winners, MacArthur Geniuses, HBO documentary filmmakers, New York Times journalists, U.N ambassadors, New Yorker writers, curators from the Huntington Library in California to the American Finance Museum in New York, and of course, undergraduates. I’ve had the opportunity to “embed” myself in academic courses as well, specifically in St. John’s University’s history departments, working along with Dr. Elaine Carey on various grant-funded projects on historical research for undergraduates.

So I felt comfortable with my experiences in NYPL to work in an academic library. However, I soon discovered that there are still many new things to learn once I got into the academic world. But after a while, it wasn’t all that difficult since my public library background did prepare me for this transition too.

First, the patron: the patron comes first. Of course, you want to show the patron how to find the items by him/herself so any teachable moment is an opportunity for any librarian to seize. NYPL and NYU definitely encouraged this behavior. Also if an item is not available, always offer alternative resources or suggestions. I learned that at NYPL: use ILL, METRO passes or any kind of open access resource that can substitute the item for the patron if possible. And finally, follow ups, which are nice either in person or by email. Public or academic patrons love librarians that care about their research progress. This is a sure way to develop rapport with the patron. From an academic side, this person may come back to use the library and may want to ask the librarian to teach their class. For the public side, this person may come back and also write an advocacy letter on behalf of the library when it goes through major budget cuts.

Second, service goals and committees: I think it largely depends on where you work and have worked. I see that my current institution fosters and emphasizes service and personal goals, which can be very useful to measure your progress and development. In the public library world, I had informal conversations about my projects and goals but never anything official. It was different there: I still accomplished a lot as a public librarian but I wasn’t being evaluated based on these service goals, and I was self-motivated to achieve them as well. As for committees, I served and am serving on various committees and I enjoy committee work because it lets me work with new people to collaborate and come up with creative or innovative solutions. Both emphasized collaboration and teamwork to support the library in various ways.

Third, schedules: this is obvious. Academic librarians will have busy moments during the semester such as midterm and finals week but they also have downtime or periods of recess where there are no students or faculty around. Unfortunately public librarians don’t have that luxury and every day is busy but different. For me, sometimes I like that rushed feeling where there’s always something to work on and something new to try, but now I also enjoy these periodic breaks: spring, winter, and summer breaks where I get to plan, reflect and think about new projects, ideas or solutions to work on. I get a chance to utilize that other side of my brain to think of better ways to improve user experiences. In the public library, I had to think on my feet and if there were opportunities for service changes, I reported them right away. There was not as much time to really reflect.

Forth, community partnerships: public libraries are engaged with their communities for the most part. I think academic libraries have the potential to partner with their communities outside the institution and I know some are already doing that. For obvious reasons, the public library needs to foster these community partnerships with schools, prisons, senior centers, etc., but academic libraries don’t really need to. In my current position, I feel like I am doing “community partnerships” where I am closely working with the Career Development Center, Public Affairs, Office of Student Life, Academic Resource Center, and Development. The people that work in these departments are staff of the university, however, they typically aren’t the library’s clientele. I collaborate with these different groups so that I can learn more about their roles in the university and they learn more about the library and most importantly, we learn to enhance our services and support to the students and faculty.

I definitely enjoy my work as an academic librarian now and I also feel grateful that I had the opportunity to work as a public librarian, to share my knowledge with the public and anyone who needed help. The transition wasn’t all that bad after all but I also happen to be an optimistic person when it comes to change! If you have also made the transition from public to academic or from academic to public, I would love to read your comments about your transitioning experiences or insights!

55 Years Old with a 33 Year Library Career

ACRLog welcomes a guest post from Kathy Parsons, Associate Professor and Head, Stacks and Media Department at Iowa State University.

After reading the July 2012 Will’s World column “Your Mileage May Vary” in American Libraries, I found myself pondering library fatigue, retirement, and the value of my career. Was the librarian he described me? Did I need to retire? I sincerely hoped not but I saw a part of myself in his statements. Was library fatigue taking over? Could I rekindle the passion and joy for library work? But how do long-term librarians stay relevant, refreshed, and motivated? And if it was indeed time to make a career change what can I do with my experience? Were there others pondering the same questions?

I moderated a roundtable discussion at the 2013 National ACRL Conference in Indianapolis about issues facing long-term career librarians. I hoped that this session would be part counseling, part positive reinforcement, and part networking. It was just that and a bit more. While I used questions to guide the conversation, the answers were often elusive. Participants’ comments frequently redirected the conversation into areas I had not anticipated. The questions used were “How can librarians reinvent themselves and stay out of the rut? What other jobs can librarians do if they left the profession? How do you market your experience and skill sets for jobs outside of the library venue?”

During the discussions a couple of themes became evident. First, many of us expressed concerns about the reduction of staffing levels at our institutions. These reductions were the result of retirements, downsizing due to budget concerns, job changes, or even reallocation of staff. Coupled with this were the increasing expectations for new services while keeping the old. Rapid technological changes provided benefits but also added more stress. On top of this we needed to prove our value to our institution. Many of us sensed that we were just barely holding on; stretched thin with many responsibilities. We felt that we lost our passion and were unsure what to do. Some have thought about changing jobs but jobs are scarce. We talked about the shrinking job market and the unstable economy which was occurring at the same time of increased retirements of baby boomers. This was impacting long term employees wishing to change jobs and the younger colleague’s ability to move up. An article discussing the concept of “gray ceiling ” was mentioned that addressed the impact of delayed retirements has on younger workers.

Another theme that emerged was the generation gap. Some of us felt unappreciated by our younger (and sometimes new) colleagues especially if they were our supervisors. We thought we were seen as dinosaurs: not adaptable; technology deficient with little or with no social media skills including texting and blogging; slow learners living in the past. We realized that our chosen vocation has undergone tremendous change over the last decade or so but our longevity should count for something. We wondered if we needed to remind our younger colleagues of the advances our generation of librarians developed. Had we been so quiet about our “history” that the younger librarians do not know that we are the shoulders of change they are standing on? We developed online catalogs, integrated library management systems, and database searching; all these things and more paved the way for the support of open access, the use of social networking, cloud technology, and digitalization for library work. We wondered why the younger managers would not use our institutional memory as it could help prevent problems down the road. We recognized that there is a fine line between living in the past (refusing to adapt to changes) and sharing about the past (explanation of why something is the way it is). We, also, wondered if risk taking is hard as we age. Those of us who were middle managers felt especially conflicted by the generational gap as we may have both younger supervisees as well as younger supervisors. One person described us as being in the “bibliographic definition of hell.”

Woven throughout the conversation were ways of coping, recharging, and renewal. One way many of us “recharge” was attending conferences and workshops and volunteering with library associations. Universally we agreed that we returned to work after these activities motivated and refreshed but the feeling quickly disappeared as the normal workday intruded. We talked about the need to sustain and enlarge our professional contacts and network. Some found mentoring younger colleagues rewarding and in turn have been mentored by them. We brought to the relationship these strengths: navigating the ins and outs of serving our professional associations, assisting with research and publishing, and developing leadership skills. For us, the younger colleagues helped us hone our skills with social media and other technological advances. We concluded that this roundtable had great potential for a larger discussion and suggested that the topic be developed into a workshop or pre-conference at the 2015 National ACRL Conference in Portland. We need to continue this type of dialogue with ourselves and to include our younger colleagues. Most importantly, we walked away with new colleagues in our networks, not feeling so lost and alone, and later that night some found new dancing partners at the all-conference reception!