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Archive for category Public Services

Research Librarianship in Crisis: Mediate When, Where, and How?

This month’s post in our series of guest academic librarian bloggers is by Bohyun Kim, Digital Access Librarian, Florida International University Medical Library. She blogs at Library Hat.
The talk about the crisis of librarianship is nothing new. Most recently, back in May, Seth Godin, a marketing guru, has written on his blog a post about [...]

Don’t Make It Easy For Them

This month’s post in our series of guest academic librarian bloggers is from Andy Burkhardt, Emerging Technologies Librarian at Champlain College in Vermont. He also blogs at Information Tyrannosaur.
I love customer service in libraries. I love improving our systems and services so they are more user-friendly. I love helping students with their research and answering [...]

The Distributed Library: Our Two-Year Experiment

This month’s post in our series of guest academic librarian bloggers is from Erin Dorney, Outreach Librarian at Millersville University, Pennsylvania. She also blogs at Library Scenester.
Last week, a small fire* forced all faculty, staff, and library users out of our nine-floor building for about an hour. As I stood the requisite 50 feet away [...]

A Personal Touch

Earlier this week the Chron reported on the new Personal Librarian Program at Drexel University. Every incoming freshman student this year has been assigned an individual librarian, and students are encouraged to contact their personal librarians throughout the semester whenever they have questions about doing research or using the library. While Drexel is not the [...]

Is There A “Rescue Plan” At Your Library

There are two kinds of academic librarians. The ones who immediately knew what this post is about, and those who have no clue. Until a short while ago, I’d have put myself in the latter group. That was before I attended this conference session on the topic of staff development. The speakers demonstrated a method [...]

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