Category Archives: Student Issues

Use this category for posts about our students, student services, and other issues involving students.

Wondering About Workshops

Like many academic librarians, my colleagues and I teach several drop-in workshops each semester for faculty and staff at the college on topics like citation managers, Google Scholar and other specialized research tools, and instructional web design, among others. I’ve written a couple of times here about these workshops: we consider them to be opportunities for outreach as much as for instruction, though our attendance levels have waxed and waned over the years, leading us to add a workshops by request option for departments or other groups of interested faculty and staff. The latter has been intermittently successful — some semesters we’ve gotten several requests for workshops while others have seen none — though since these workshops can typically be prepped fairly quickly we’ve decided to keep offering them for now.

The past year or so has brought a new twist to our faculty/staff workshops: students! For several of the workshops we’ve offered — most recently one focusing on using ILL and other libraries in New York City to make the most of research beyond our college library — we’ve had one or two students attending as well as faculty and staff. We advertise the workshops on a faculty and staff email list that doesn’t include students, but we also hang posters around campus, which is probably the way students have learned about the workshops (or via our blog or Twitter). We’ve always had plenty of room in the workshops for the students who’ve dropped in and, as far as I know, there haven’t been any problems with the occasional student sitting in on a workshop with faculty and staff.

If there aren’t any problems, what’s to say about it? I keep coming back to thinking about students in the faculty/staff workshops for a couple of reasons. We used to offer drop-in workshops for students, too, but stopped doing so a few years ago because we very rarely had anyone show up. Perhaps it’s time to bring drop-in student workshops (not course-related) back into our instructional mix? One thing to note is that in the past the drop-in student workshops typically covered one resource like Academic Search Complete or LexisNexis, or were much more general workshops on research strategies for students. Maybe the more specific and advanced topics covered in the faculty/staff workshops are more appealing to our students, especially those who’ve already taken English Comp I, which requires a library instruction session?

On the other hand, every workshop requires at least a little bit of prep time, not to mention the time to promote it via email, posters, blogging, and Twitter. Our workshop committee is fairly busy already, so to add workshops that may not be well-attended could be tough.

All of which makes me wonder: if our faculty/staff workshops are not currently overcrowded, and our student workshops were not historically overcrowded, might we consider offering workshops that are open to any member of the college community, faculty, staff, and students alike?

To my knowledge we’ve never done that before. What are the possible ramifications of workshops open to all? Research has shown that interaction between students and faculty outside of the classroom has a positive impact on student engagement (Kuh et al., 2007, Piecing Together the Student Success Puzzle). Could open workshops provide those opportunities? Would faculty be uncomfortable learning something new alongside students, or vice versa? We would probably want to avoid workshop topics focused on developing plagiarism-resistant research assignments or the like, right? Or would there be a benefit to opening up an information literacy workshop pitched at faculty to students, as well?

If you’re offering workshops or other instructional opportunities for faculty, staff, and students to attend together, I’d love to hear about it!

Focusing the Mind, Practicing Attention in the One-Shot Library Session

ACRLog welcomes a guest post from Jill E. Luedke, Reference & Instruction Librarian at Temple University.

Scenario: Students arrive at the library instruction session, get seated, and log on to a computer. Where is their attention? Is it on what I have to teach them? More likely, they’re distracted by competing priorities like assignments, rent, relationships, work, or the allure of some electronic device. It seemed no matter how I would package the content, many of them were still unable or unwilling to receive what I was presenting. I realized that to be more effective, I first needed to focus the students’ attention.

As a teacher of lifelong research skills, it’s part of my responsibility to give students tools to help them handle their frustrations and preconceptions about research. How could I expect students to process what I was saying if their brains weren’t ready to receive the information? I began the experiment of devoting a few minutes of my sessions to guided mindful meditation. My intention by having students meditate at the beginning of class was not to turn them all into Buddhists. It was to help clear their mind-clutter and reduce their research stress. This practice in mindfulness was about preparing them to be receptive learners.

That may sound like quite a feat, but as a practitioner of yoga and meditation I had experience with the immediate and lasting benefits of these types of practices. Whenever I was stressed or feeling overwhelmed, I could take a few moments in my office to close my eyes, breathe, and “let go” before heading out the door to teach a class.

In class, I avoid the stigmas and stereotypes associated with meditation by referring to it as an “exercise” or a “practice.” I frame it in the context of addressing research stress. Watching the students, sitting with their eyes closed, is sometimes my only opportunity to know whether or not they are actually paying attention to me. Afterwards, we’re more ready to move forward with the rest of the curriculum.

I’ve noticed that engagement in my classroom activities has improved through the incorporation of meditation, especially when they notice their instructor participating. I’ve also found it to be a useful way to form a connection with students in the one-shot class. The responses I’ve received so far have been anecdotal, but positive. I frequently have one or two students who thank me or comment how much they liked the “meditation” (they give it that name). Inevitably, one or two students don’t participate in the activity, but they still sit, quietly, waiting patiently. One instructor told me, “At first, I thought, this is way too hippy dippy for me, but then I just went with it, and it was awesome.”

Good instruction may require incorporating unconventional pedagogical practices. For me, my teaching was influenced by a learning environment that wasn’t a traditional classroom. Trying something off-beat could appear misplaced. However, if this new technique is applied with authentic intention it can transform the classroom experience for both the teacher and the student.

I discovered that by leading meditation, my authentic self is a little brighter in these instructional sessions. Conducting something so “hippy dippy” in this unexpected context leaves me a bit exposed, but I’ve noticed it’s been a way for me to offer a little of myself to my students. I’ve found that this type of vulnerable offering says more about me than a story I could tell about myself in an effort to “connect” with my audience. I continue the personal mindful practices that help me be more present for my students. Complementing this, I’ve found the more I lead mindful practices for my students, the more focused and attentive we all are to each other. If deviating from the traditional notion of class time results in a more productive learning experience, then this is an experiment I intend to continue.

Further Reading:

Brown, P.L. (June 16, 2007). In the classroom, a new focus on quieting the mind. The New York Times. Retrieved from http://www.nytimes.com/2007/06/16/us/16mindful.html?pagewanted=all&_r=0.

Parry, M. (March 24, 2013). You’re distracted. This Professor can help. The Chronicle of Higher Education. Retrieved from http://chronicle.com/article/Youre-Distracted-This/138079/.

Tugend, A. (March 22, 2013). In mindfulness, a method to sharpen focus and open minds. The New York Times. Retrieved from http://www.nytimes.com/2013/03/23/your-money/mindfulness-requires-practice-and-purpose.html?smid=pl-share

Shifting the Focus: Fostering Academic Integrity on Campus

ACRLog welcomes a guest post from Elise Ferer, Humanities Liaison Librarian at Dickinson College.

When I was in library school I did not see clear links between my role as a librarian and promoting academic integrity on campus. I knew plagiarism was bad (who doesn’t?), but what could a librarian do about it besides teaching how to cite properly?

As a new librarian at my institution I was asked to work on the annual report on our online academic integrity tutorial that all incoming students are required to complete. After spending time with the tutorial thinking about it and seeing the data we were collecting, I began to notice some of its inherent flaws and welcomed the chance to improve and refresh the tutorial during the 2012-2013 academic year. While it is still not perfect, I think we have begun to address some of the problems with how academic integrity is addressed on college campuses today and shift the focus from one of blame to responsibility for one’s actions.

When we were starting to discuss how to revise the tutorial, my partner on the project brought up the idea of shifting the focus, from an accusatory nature that concentrates on complying to rules and negative consequences to a tone that emphasizes the personal responsibility and the integrity that students should possess or develop as part of the privilege of attending college. It did not take much argument on her part to convince me that this was a good idea, as my personal philosophy is to treat students like adults with real responsibilities to uphold. In shifting the tone of the tutorial we were trying to appeal to students’ moral responsibility and hopefully their desire to ultimately do the right thing. We also acknowledged that students are adults and can make cogent choices, and remind them throughout the tutorial of the reasons they should make sound moral choices.

Ultimately, why is this important? Why should we try to create integrity in our student body and not just present the consequences as a deterrent? As much as plagiarism and citing sources are within the realm of academia, once students enter the workforce they will have opportunities to act ethically or to take the work of others and cheat to get ahead. They should be held to an ethical standard as college students in the hope that these skills will follow them in their career or to the next step in their education. In my mind, it is better to give a tangible, positive reason to do the right thing rather than threatening students with consequences that only exist within the walls of our college. The academic integrity we are trying to instill also ties into standard five of the ACRL Information Literacy Competency Standards for Higher Education which state that students should understand the “economic, legal, and social issues surrounding the use of information.”

It is often said that when we raise our expectations for students in the classroom they will rise to meet us. I prefer to be optimistic and believe that students will respond positively to these tactics. I think we are doing a disservice to our students by assuming they will cheat or plagiarize; I like to believe they are innocent until proven guilty. Even the previous title of our tutorial (I Thought I Could Get Away with It…) placed assumption that students would take the easy way out and do the wrong thing.

Personally, academic integrity was not an active interest until I started exploring our community standards, other tutorials, and started working to make our tutorial more engaging and interesting to students. There is still work to be done in this area, but there are some amazing resources out there (like this video from Norway), and while some students still maintain they learned all of this in high school, there are still areas that bear repeating. Academic integrity, citation practices, and plagiarism are all sticky subjects, and we all want students to do the right thing both at our college and long after they leave us.

The Library is Open

For the past couple of years I’ve been wearing two main hats at my job: one as an information literacy librarian and the other as a lead on a collegewide pedagogical grant. I’ve had several opportunities to connect the two, which I think strengthens both my library and my grant work. This year the connection I’m working on most actively is between the library and a new digital platform that’s been developed via the grant: the City Tech OpenLab.

The OpenLab is a website that faculty and students can use in their work on courses, but it’s much more than a learning management system. The website also provides spaces for projects and clubs to collaborate and promote their work; it hosts our student eportfolios, too. As a commuter college we’re hopeful that the OpenLab will help strengthen the City Tech community by providing our students, faculty, and staff with a virtual space to connect and collaborate.

We built the OpenLab using the open source applications WordPress (blogging/sitebuilding software) and BuddyPress (social networking software), much like successful efforts at our university and others, including the CUNY Academic Commons and Blogs@Baruch, as well as the University of Mary Washington’s UMWBlogs. All of these platforms share a commitment to openness that’s missing in most conventional learning management systems (like Blackboard) and even open source systems like Moodle and Sakai: the ability for users to make their work publicly visible and to share it with the entire university and beyond.

Academic librarians have been successfully working with learning management systems for years now, and there are lots of articles, blog posts, and other sources to consult for ideas and strategies about how best to collaborate with faculty and connect with students as embedded librarians in these platforms. At City Tech our librarians do a bit of embedding in Blackboard, the LMS that our university uses, too. But the OpenLab is different: it’s not just for coursework, and the tools available on the platform — discussion boards, blogs, collaborative documents, and file storage — are available to any member, project, or club.

It definitely makes sense for the library to be involved in the OpenLab, and my colleagues and I have been grappling with the question of how our presence on the platform can complement and augment the other ways the library uses to reach students and faculty. It would be great to use an OpenLab space to answer questions from library users, to point them to resources and services, to share news, and to highlight librarian profiles. But we already have a library website, which includes one page for each of our library faculty, as well as a library news blog.

We might need to be careful about duplicating our efforts excessively in the two spaces. Will patrons be confused if some library content is available on the OpenLab and other just on the library website? We can presumably use RSS feeds to bring content over to the OpenLab from our blog, so we won’t need to reproduce that content in two places. And we don’t have an interactive area for patrons to ask questions on our website, just a suggestion form and email address, so it’ll be interesting to see if we can attract Q&A in a more synchronous way from students and faculty on the OpenLab.

We’re actively brainstorming other ways to take advantage of the opportunities that the OpenLab offers, and I’m eager to begin experimenting in this new pedagogical space. Have other academic libraries worked with students or faculty on open educational platforms? I’d be interested to hear about your experiences if so!

Commuting is Not Distance Learning

The other day I met the student who won the prize drawing in my library’s new student orientation scavenger hunt this semester. She was delighted as I handed her the gift card to the college bookstore, and I was delighted that she had the chance not only to win the prize but also to get to know the library’s resources and services. As it turns out her odds were quite good, because unfortunately participation in the scavenger hunt was somewhat less than overwhelming. There are lots of possible reasons for that which we’ll try to get at them when we make changes for next semester.

But thinking about those reasons started me thinking about commuter students. I’m at a large urban public commuter college within a large urban public (mostly) commuter university. When many people think of college they likely conjure an image of a traditional campus with residence halls, as we tend to see in movies and on TV, but I’d guess that a sizable number of college students commute to school. After all, according to the American Association of Community Colleges, in Fall 2009 fully 44% of all U.S. undergraduates attended community colleges, most of whom are commuters.

When we talk about library resources and services I think there can be a tendency to conflate commuter students with distance learning students. Both groups spend large amounts of time off-campus, but I think there might be real differences between them. Distance learning students have chosen their off-campus program of study, which presumably means that they have the space, time, and technology available to them somewhere off-campus, perhaps at home, to complete their coursework. They go into college knowing that they’ll need to carve out an acceptable study space for themselves, and that they’ll need to access college and library services online. We may worry whether distance students are finding all of the great content — online tutorials, ask a librarian, ebooks — on our library websites, but at least we can be reasonably confident that they have the technology to do so.

I don’t think we can necessarily assume the same for commuter students. I’m deep into analyzing and writing up the data a colleague and I have collected about the scholarly habits of students at several colleges at our university, and it’s clear that for many of them the above assumptions don’t hold true. They may not have a quiet, solitary space for study in their homes, which they often share with family members or roommates. They may not have reliable access to the internet or even a computer in their homes, and while some have and use smartphones for many information and communication needs, not all do.

What do commuter students need from their college library, and how are we doing at meeting these needs? Two thoughts spring to my mind:

Quiet study space: Earlier this year a great post over at Confessions of a Community College Dean caught my eye. The library on his campus designated one room as a “tech-free quiet study space,” and the students flocked to it, even going so far as to self-enforce the rule for silence. At my library students sometimes come to the Reference Desk to ask a librarian to shush a noisy group of students, so I find it especially interesting that students self-monitored the silent study room.

Accessible collections: Even though not all college students have mobile devices or reliable access to the internet in their homes, it’s clear that smartphone ownership is increasing. I imagine that it would be very useful for students with unreliable internet access (or a long commute on public transportation) to be able to download relevant content at the library for use later, when they may be offline. When we acquire ebook packages with restrictive DRM and downloading policies and multiple, confusing steps required to access content on a mobile device, it presents a barrier to students using this content in the ways that may be most supportive of their learning.

What other resources and services can academic libraries offer for commuter students? I’d be interested to hear what’s happening at other colleges with large commuter populations — please leave a comment!