I’ve encountered a wide range of faculty attitudes towards the required library session:

Enthusiastic Partners: These faculty members sincerely appreciate research and library instruction, and definitely seem to enjoy collaborating with librarians. They discuss their assignments and student learning goals with us before the session, and actively work with us during the session. These sessions usually seem most successful — the importance of library research clearly resonates with students more when their professors reinforce what librarians teach.

Quiet but Satisfied: Faculty members in this category do find value in library instruction (at least I think they do). However, they often don’t discuss their course with librarians before the research session, and generally don’t participate in the session itself. Some of these faculty might think that they aren’t as familiar with the research resources as librarians are, and feel hesitant to add their voices to the session. Others are probably satisfied with the content and activities of the library session and see no need to discuss any changes.

Possibly Unconvinced: What about the faculty who sit at the back of the room during the library session, checking their email, grading papers, or searching the databases for their own research? They might be like the Quiet but Satisfied folks and feel that the library session already meets their course goals well. But maybe they don’t — maybe these faculty see library instruction as dull and uninspiring, a chore to be gotten through so they can move on to the more important work of their courses.

Missing Out: Then there’s the (thankfully, very small) group of faculty who simply skip out on library instruction altogether. Sometimes these faculty are receptive to rescheduling the session they’ve missed, though not always. Clearly they don’t think that research instruction is at all useful for their students.

Luckily most faculty who teach the course with required library instruction at my college fall into these first two categories, and my colleagues and I enjoy collaborating with them. But finding ways to reach the faculty who are Possibly Unconvinced or Missing Out is a continuous challenge. They may not respond to email or spend much time on campus. Some are adjuncts, with office arrangements that aren’t ideal. On our end, it can be difficult to find the time to contact each faculty member individually (and multiple times) in a course with many sections. And it’s easy to become discouraged when our overtures go unacknowledged.

How can we convince these faculty that required library instruction has value for their students, and that collaborating with librarians is worth their time? Or should we focus on the positives — the faculty who are enthusiastic and satisfied — while we continue to try to replicate successful strategies across the board, regardless of faculty attitude?

The morning started off with keynote speaker John Palfrey, Vice Dean for Library and Information Resources at Harvard Law School and author (with Urs Gasser) of Born Digital. The book reports on the results of their interviews, focus groups and surveys with the oft-discussed millennial generation, exploring the way these kids relate to information, one another and institutions. I won’t recap the book (or transcribe the piles of notes I took), but here are a couple of takeaways I found most relevant for academic libraries:

• Credibility is a huge issue for us adults: we fear that kids are highly susceptible to misinformation on the internet. But Palfrey’s research found that most kids don’t use information from Wikipedia verbatim or uncritically. Most use it to get an overview of a topic, and then head to the references at the bottom of the page to find more information. I use Wikipedia like this all the time in my teaching so I found this to be quite encouraging.
• The digital generation has an incomplete understanding of intellectual property. It’s true that many of them do download and share music illegally (and they realize that it’s illegal). But they don’t know that there are legal ways to use copyrighted materials–fair use–so they hesitate to use them to remix or mashup content. This is a great opportunity for librarians to help students learn about ethical use of information.

I haven’t read the book yet, but after seeing Palfrey speak I’ve added it to my summer reading list. There’s some innovative supplemental material too: they asked kids to create podcasts interpreting each chapter of the book. The video he shared with us was fascinating and well worth a watch.

Next there were two breakout sessions, each with multiple presentations. Full disclosure: I was a presenter in the first session, where I discussed a classroom game I’m developing to teach students how to evaluate information. Many thanks to all who attended my session and contributed to our lively discussion. The one down side is that I missed the other presentations, though I caught up with them on the program website and NELIG blog.

During the second session I went to The Big Picture: Visual Storytelling in Library Instruction, presented by Nicole E. Brown and Erica Schattle of Emerson College. They shared an innovative approach for library instruction that uses images to tell a story to introduce students to research. They present information to students in three ways:

1. their slides contain images (only!): first a few slides to introduce a metaphor for research (in this case, learning to swim), and then several that illustrate the process of research
2. their spoken narrative describes the steps taken while doing research
3. their handout provides details on information sources students can use for their research during the library session

By modeling the process of research they were able to inspire students into action, and after this short introduction students spent the remainder of the session actively searching for information on their topics.

The final session featured Clarence Maybee and Charlotte Droll from Colgate University who presented The Crossroads of Learning: Librarians and IT Professionals Banding Together to Embed Information and Technology Literacies into Undergraduate Courses. They described two student projects–a podcast and a poster session–in which librarians and instructional technologists collaborated with course professors. Both the podcasts and the poster session encouraged students to step out of their comfort zone and added a public dimension to their work. Students were more engaged with these projects than with a typical research paper, and seemed to work harder, too.

By the end of the day I was fading fast, since I had to wake up at 5:30am to get the train up from NYC. But I was glad I went: it was a fantastic program (kudos to the organizers!), and I really enjoyed spending the day geeking out on information literacy. I came away with lots of ideas for my own instruction, too, and I can’t wait to try them out.

It’s been exciting (and, I admit it, a little scary) prepping for the course. I spent lots of time researching courses offered by academic libraries while creating our course last year before it passed through the college’s curriculum approval process. I’m using a textbook and supplementing it with lots of readings from articles, books and websites. I’ve sincerely appreciated the willingness of my fellow academic librarians to share their syllabi and class plans online, which helped enormously as I updated my syllabus last month.

And it’s no surprise that it’s a big time investment to teach a semester-length course. Since this is the first semester out for us our enrollment is on the low side, which will lessen the amount of time I’ll spend on some aspects of the course, like grading. But we expect enrollment to increase in the future. There are several new majors in development at my college, and some of the faculty in those departments have expressed interest in requiring their students to take our new course. It’ll be interesting to see how the course develops.

There has been and continues to be lots of debate over whether credit-bearing courses are the best way for academic librarians to advance information literacy at their institutions. I’m of the opinion that there’s no one right way for IL, and that different strategies will be successful at different institutions. I see our course as another way to offer library instruction; we’re still continuing with our one-shots, individual research consultations, and other instruction options.

One of the things I’m most looking forward to is the chance to work with students for a full semester. While I enjoy teaching one-shot BIs, of course there’s never enough time to cover everything I’d like to in one or even a few library instruction sessions. It’ll be great to tackle topics like the production of information, evaluation, and information ethics in much more detail in the course than is possible in a one-shot. Let the semester begin!

Here’s an interesting project from a few libraries out west that have decided to cooperatively build a library of video instructional tutorials. So far the tutorials cover the usual things, such as popular vs. scholarly journals, why you need to cite sources, and how to develop search terms. The Cooperative Library Instruction Project makes sense because why should every library be creating its own tutorials. Why not just have one generic tutorial, not specific to any library, that can be locally customized for use by many; wasn’t that the point of TILT. That saves time and faculty could also be directed to the site for incorporating the instruction into their courses. But isn’t the idea of sharing academic library tutorials the whole point of ACRL’s PRIMO repository of instructional materials? And why create new tutorials when there may be perfectly good ones out there? For example, I think this tutorial on scholarly versus popular is quite satisfactory. Why wouldn’t the cooperative include this rather than create a new one? Isn’t that the point of cooperation – not to reinvent the wheel? All that said, take a look at the Cooperative’s tutorials. You might prefer them to others you’ve tried.

Overheard on the Quiet Car

I recently took the Acela to Boston, and was able to get on the quiet car for the 5-hour ride back to Philadelphia. I couldn’t help but notice the conductor’s announcement: “This is the quiet car. There is no cell phone use allowed. All conversation must be kept at a whisper. In the quiet car we like to keep a library-like atmosphere.” I can’t say for sure but I’m guessing it’s been a while since that conductor visited a library.

Does This Mean They Liked Me?

It used to be that when you made a presentation at a library conference or symposium you’d get a few polite “nice job” comments after the talk, and if an attendee really enjoyed it he or she might send you a note afterwards – just as a token of appreciation for a job well done or to follow up with a question or two. Times have changed. After a recent presentation, when I next logged into my gmail account I saw I had eight new followers on my Twitter account. Now, I don’t know for sure if they all attended my program, but at least one or two of the names looked familiar and it seemed more than just a coincidence. Don’t get me wrong. I’m not complaining. I’m just not sure quite what it means. I’m guessing this is the contemporary way of signaling that someone’s presentation resonated with you. It’s kind of interesting in a way. In the old days we just exchanged notes and had it done with. There’s something more permanent about following someone. Sure, you can always stop following, but how often does that happen. It’s a commitment. It’s flattering (I think), but on the other hand I feel like I”m going to disappoint these folks because my tweets are far from stimulating and are rather few and far between. Perhaps I need to pick it up and deliver more. Ah, the pressures of modern life.

News for ALA Swag Whores

Heard something interesting on the radio today. The simple pen is no longer the number one swag item being given away by corporate exhibitors. It looks like 2009 was the year of hand sanitizer. That’s right. Exhibitors have replaced their cheesy pens with little hand sanitizer bottles emblazoned with their corporate logos. So if your main reason for going to ALA is to stock up on all the pens you’ll need to keep your family and friends well equipped with writing instruments for the year, you may be disappointed in 2010. Then again you could become everyone’s go-to-guy/gal for hand sanitizer. I will be looking closely for those truly savvy vendors who put two and two together and think creatively when coming up with swag that will keep those librarians coming back for more.

Earlier this fall I traveled to Georgia to give a keynote talk and a breakout session at a library conference. The breakout session was scheduled for 9:00 am the morning after the talk. After picking up the computer projector and speakers I needed (this was a set-it-up-yourself situtation) I proceeded to my designated room. With about 30 minutes to go before my talk I figured I’d relax in the back of the room, and then have 10 minutes at the end of the current session to get set up for my breakout. What I found there was unlike any presentation I’d come across at a library conference.

It was like stepping into the children’s department at my local library. Mr. Science had transformed a convention center room into his personal discovery center. Who was Mr. Science? Imagine a man dressed up in a lab coat with a crazy fright wig and some clown accoutrements; sort of like a kid’s mad scientist. With an elaborate backdrop, loads of props and books galore, I simply asked myself, “How on earth will I get set up for my session if he ends at 8:50 and I start at 9:00?” It looked like it had taken the better part of an hour for him to get his gear together and I guessed it might take half as long to break it down. But I decided not to fret about it and just relaxed and tried to pass the time. But an odd thing happened. I found myself really engaged with Mr. Science.

Now it could it be that I have the attention span of a child, and thus was perfectly suited to short skits with bad puns with eye-catching, magic-like tricks and illusions. Each one ended with a plug for a book which is a nice touch. But I think what grabbed my attention is that Mr. Science was putting everything he had into every moment of his program. I don’t doubt he’d done these corny tricks and told those bad jokes a thousand times before, but I could easily imagine a K-6 child seeing and hearing this all for the first time and being completely engaged and wowed by the experience. Even the big finale – yes – the old pull a rabbit out of a box trick – (anyone but a child could easily see where the rabbit really came from) – was performed with incredible enthusiasm. Then it was all over. Despite my satisfaction with Mr. Science I told him, no, he could not leave his stuff there while I ran my breakout session.

So what can we learn from Mr. Science? I can only imagine how tough it must be to deliver a presentation to an audience of children. Sure, we academic librarians must contend with some students who are distracted by their texting and web surfing, but what if they just got up and left or started acting out if you failed to keep them engaged. Most college students will just stay politely bored with you. Since we can’t pull rabbits out of hats we need to get the students engaged in their own learning. But beyond that each librarian educator must make a commitment to avoid simply going through the motions. If Mr. Science is a good example then bringing all of your enthusiasm to each meeting with students and faculty opens up the opportunity to create passionate users. Is this an easy thing to do? Not at all. It’s hard work. So how do you bring your A-game to every instruction session and presentation? That sounds like a future post, but if you have some tips to share please leave a comment.

Margaret Soltan, English professor and the venerable curmudgeon of University Diaries, links to a student’s blog to show how PowerPoint enables and encourages shoddy teaching.

Fellow English professor Alan Jacobs agrees, pointing to students’ sense of entitlement that results from PowerPoint.

Jonathan Rees, professor of history, puts the blame for bad presentations on textbook publishers.

Historian Timothy Burke defends the judicious use of PowerPoint, with suggestions for using it well.

Chad Orzel, a physicist, ponders how best to use PowerPoint, for both in-class lectures and later review.

Physicist Julianne Dalcanton offers a neat tip to solve Chad’s dilemma.

And English professor Scott Eric Kaufman lightheartedly warns of the dangers of putting students in charge of PowerPoint.

What are the benefits and pitfalls of using PowerPoint for library instruction?  How can you integrate it with other presentation tools?

Like many other colleges, most of our library instruction program consists of the single required library class for all English Composition I students. Much has been written about the challenges of the humble one-shot, and I think we do a good job with these sessions given their constraints. Still, over the past couple of weeks I’ve begun to target on a few things that frustrate me. The more I’ve thought on this, the more I realize that a critical factor is engagement.

Student Engagement
It’s no secret that students often find their library sessions to be less than inspiring, and are often more engaged with the computers and each other. Some of these are classroom management issues, though we do require that professors attend sessions with their students, which usually encourages students to pay attention. But relevance is a factor, too: do students see the material covered by librarians as relevant to their coursework? There’s lots of evidence that students are more engaged when their library session is scheduled at the point of need, just as they are starting research on a paper or project. (Anecdotal evidence from the sessions I’ve taught supports this, too.)

One solution is to schedule our English Comp sessions just as students receive their assignments and are beginning their research. We’ve tried a couple of different scheduling strategies, including spreading the sessions evenly over the semester, and concentrating the classes in the few weeks just after midterms. But speaking with students and faculty and our student evaluations reveal that sometimes the sessions are too early, sometimes too late.

Next semester we may try contacting all English Comp faculty just before the semester begins to ask when they’d like to schedule the library session. We’ll need to be sure to emphasize that the best time for students to visit the library with their class is concurrent with their research assignments. Ultimately this scheduling method may not be possible because of sheer numbers: we’re a small library, and this semester there are 126 sections of English Comp. But given the real increase in student engagement that I’ve observed in my classes that do have a research assignment, it’s probably worth a try.

Faculty Engagement
I’ll admit that when I first started teaching library sessions I vastly preferred the classes in which the instructor sat quietly in the back of the classroom while I made my presentation at the front. I was nervous about my own teaching skills, especially covering all of the material in the session, and it seemed easier to go straight through it all without diversion.

Now that I’ve been at this for awhile I really value my library sessions with involved, engaged faculty. I can appreciate many of the reasons that faculty may sit quietly through the class. Many faculty appreciate that librarians have specialized training in research skills and information literacy, and are happy to give us space to teach in our discipline. But when an instructor engages with the librarian and the class — offering additional examples of relevant topics, search strategies, and keywords; reinforcing the need to critically evaluate sources; etc. — these sessions seem to be the most valuable for the students (and also more enjoyable for me).

Encouraging faculty engagement seems like it might be a bit more difficult than with students. A colleague suggested that we maintain the same pairings between librarians and instructors across multiple semesters. This would allow us to develop a closer relationship with faculty teaching English Comp, and help us tailor the library session more closely to the assignment in each class. Again, we may hit a snag because of the large number of sections, though with the increase in enrollment this semester we’ve got a new crop of adjunct English Comp faculty, so this may be a good time to try.

I’m sure there are lots of other strategies for encouraging student and faculty engagement in library instruction sessions. What methods have you used successfully? Which haven’t worked so well?

While library instruction to students is an important mission for our library (and a huge part of my job), we only have the students for a relatively short time before they graduate. Faculty, on the other hand, tend to stick around for awhile. So I think there are several good reasons for continuing to offer as many faculty workshops as we do:

• In my experience many faculty members are actively interested in learning more about the resources the library has to offer. Some of my faculty colleagues have mentioned to me how fast the research landscape is changing, and how difficult it can be to keep up. Offering workshops on advanced search strategies for the catalog and databases encourages faculty use of our books, databases, and other materials, which makes good sense for the library.
• Faculty workshops are opportunities for outreach and to raise the library’s profile in the college. We’ve met lots of new faculty members recently, as well as faculty from departments that aren’t traditionally heavy library users. The library has partnered with the college’s new center for teaching and learning to offer our workshops through their faculty development program. This partnership has given us additional visibility on campus, and their talented intern has created beautiful posters for us to use to advertise our workshops.
• Anecdotal evidence over the past few semesters suggests that many faculty who come to our workshops request library instruction for their classes, too. Thus, faculty workshops also provide opportunities for us to promote student library and information literacy instruction. Our workshops are open to all faculty at the college, and it’s especially nice to have a chance to connect with adjunct faculty, who can be harder to reach than the full-timers.

Does your library offer workshops or classes for faculty? What strategies for faculty workshops have you found successful? How do you balance the instructional desires/needs of faculty and students?

There are many dimensions to being a great library instructor. Teaching regularly can certainly help to keep those skills sharp, and it affords the needed opportunity to experiment with learners, to try new things, and to stretch one’s capabilities in the classroom. While I advocated that academic library administrators should endeavor to continue their teaching role (BTW, there are college presidents that continue to teach regularly), having fewer opportunities to do so isn’t without consequences. For one thing, you become a bit rusty. In addition, since moving into administration is something you typically do in the latter part of your career, you’re a bit older, maybe less energetic and perhaps a bit less eager to try new things. Oh, and the students look much younger.

I volunteered for a few freshman instruction sessions this semester and I got to thinking about whether I’m going to appear too old or out of touch to the students. Using a cultural reference to the sixties that no contemporary student would understand is not beyond the realm of possibility for me. I’m certainly older than most of the lecturers teaching the courses. I’d like to avoid coming off as out-of-touch. On the other hand I absolutely don’t want to seem like I am trying too hard to be cool. I got to thinking about this a bit more when I came across an article in the August/September 2009 issue of The Teaching Professor titled “Why Don’t My Students Think I’m Groovy“. (sorry – not freely available online). The author raises concerns about how to keep her teaching methods fresh so millennial students can connect with her.

The author suggests the five R’s for engaging millennial students:

1. Relevance – The big challenge is to connect course content to the current culture – learning has to be relevant to them.

2. Rationale – Today’s students were raised in a non-authoritarian manner. They won’t comply because the instructor is in charge, but will be more likely to do so when given a good rationale.

3. Relaxed – They thrive in a less formal environment in which they can interact informally with the instructor and each other.

4. Rapport – More than previous generations they are used to having adults in their lives and show interest in them. They appreciate it when instructors show interest as well or when we connect on a personal level.

5. Research-based methods – Millennials have grown up constantly engaged so they can tend to bore easily, so be prepared with active learning methods

These are good tips to keep in mind. Something else that can help is the ability to demonstrate comfort and flexibility with technology. Being a geek could potentially score additional points with today’s students. Again, trying too hard could be problematic, but showing some skills with the smart classroom technology or navigating the web could work in your favor. If you end up having to ask the students for help you may be in trouble.

So how have things been going for me? I now remind myself to dress more casually on days I teach an instruction session. For these groups, I don’t think a suit and tie makes the instructor appear as likable or approachable. I make sure I’m comfortable with the technology. In fact I downloaded our clicker software and spent time learning how to create slides that will work with the clicker technology we’re using in our instruction this semester. I can’t say for sure if I’ve got my instruction mojo working at full capacity, but things seem to be going well. No one fell asleep in the 8:00 am class I did last week.

Prof Hacker publishes at least one new post every weekday featuring news, advice, and how-tos. Posts are short and accessible, and cover a wide range of topics. Some of my favorites so far include:

• A couple of posts about using and managing course blogs, including a review of the pros and cons of group vs. individual blogs and thoughtful discussion on evaluating and grading blog posts. Great comments, too.
• A timely entry on managing stress over the course of semester (timely for me, at least, since it was published on the first day of classes at my college). Great advice that’s worth saving to reread on the first week of every semester.
• One professor’s report on using iPod Touches in a class he taught over the summer. This one seems especially relevant for librarians as we investigate ebooks and the various ways that they (and other library resources) can be accessed by students.
• And if you miss something and need to catch up, each week there’s a handy week in review post drawing together all of the previous week’s entries (the week I link to was particularly full of great posts).

Definitely a valuable addition to my feedreader. What blogs/sites are you reading this semester?