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Meta Top Ten: An Infinitely Regressive New Year to You!

stuartpilbrow CC BY-SA 2.0

One of my favorite things to do as a kid while my mother practiced the organ was play in the church’s bridal suite.  It had this closet of two large mirrored doors opening to a floor-to-ceiling mirror.  I’d close the mirrors on my leg or arm, slide around in there and watch my appendages travel into infinity.  As a librarian this has always been my go-to symbol of all things meta —  metadata and (my favorite) the you-don’t-know-what-you-don’t-know problem.  Answering the New Year’s call for reflection, I thought I’d put a meta twist on the top ten themes from my 2016 and some 2017 resolutions in response to the same.

10. Death – The 10 Best and Worst things to say to someone in grief

It feels like 2016 brought a lot of death.  Maybe I’m just becoming more aware of it as I age. Then again, the first of the year marks the death anniversary of a dear friend and my first experience of losing someone very close to me.  So, loss and grief have since then been particularly acute themes this time of year.  In 2016, I experienced death in my professional life as well. Navigating this brought to mind the list above and an American Libraries article on death cafes in libraries. Knowing firsthand the physical effect of stress on one’s health, and the reverse benefits of de-stressing, death can be a brutal reminder of the stakes involved.  So, I’ve resolved to relearn and practice coping skills for anxiety and stress at work this coming year.

9. Happiness 15 Things Incredibly Happy People Do

I first learned some of this list’s tips during my involvement in organizational and staff development work at my institution — #1 through Brene Brown’s vulnerability research and #3 through mindfulness.  I have since put many more to use during stresses like the tenure review process and reorganizations.  One of my 2016 resolutions was to do more perfectly reasonable travel (#4 on this list), which I did to two neighboring states this year. Less reasonably, I was even able to get all the way to Hawaii!  In 2017 my focus will be going offline, building relationships, and taking more chances, all helping me with meta list items 5, 3, and 2 below.

8. Reduce Stress De-Stress at Your Desk

After a back injury two years ago, I’ve made fits and starts at keeping up an exercise practice.  The stretches my chiropractor recommended were a lot like these, but not nearly as fashionable or fun.  This year I finally have a morning yoga routine down, and hope to kick it up a notch in 2017 by adding these moves back in during the day.

7.  Time Management How to Design Your Time Rather…

One of the professional colleagues who passed this year, Shane Lopez, was the author of Making Hope Happen.  His work is one among many built upon positivity research.  Similarly, this 5-minute read from Fast Company gives a positive strengths-based approach to time management.  But you should really check out the time research of Dawna Ballard who was the 2016 ER&L conference opening keynote speaker.

6. The Election Behind the Lens: 2016 in Photographs

The presidential election was certainly was a significant marker of 2016, and the issue of fake news cycles signaled renewed attention to digital information literacy for libraries.  White House photographer, Pete Souza, reflects on the Obama presidency in one of my favorite list mediums, a photo series.  And to healthy resolutions (laughter being the best medicine), I’ll just leave this bonus list right here.

5. TechnologyHere’s What Happens to Tech in 2017 (Unless 2016 Was All a Dream)

The election cycle had me enmeshed in social media, leading me to consider some serious de-teching resolutions in 2017. So far that’s meant removing Facebook from my phone and an online password management overhaul.  The former took two seconds, the latter the better part of an entire day.  This year also brought a number of new technologies to my work — VoIP phones, among others.  WIRED magazine is great for keeping up to date on such things, even if it does sometimes cause me existential dread.

4. DESJ Recommended Readings in Critical Librarianship

My university welcomed both a new dean of libraries and a new provost in 2016.  Both have shared a strong commitment to action on issues of diversity, equity, and social justice (DESJ).  My 2016 reading, limited as it was, occurred mostly in this vein.  Since exploring this in my first ACRLog post, I’ve been learning about the use of gender pronouns, my own biases, and microagressions.  My resolution in the new year is to facilitate conversations about how these issue play out beyond the service desk in our daily work.

3. More Reading and WritingThe Greatest Books of All Time, As Voted by 125 Famous Authors

Feeding my recurring resolution to read more, here’s another recommended reading list by one of my favorite sources. In 2016 I took to writing about the changes in my work for traditional publishing venues.  But joining the team of bloggers ACRLog in 2016 has been an amazing opportunity to learn from other academic librarians and (hopefully) become a better and more habitual writer in my profession.  Still a newbie, I confess that each post so far has been met with part inspired anticipation and part crippling anxiety.  I know reading and writing more are the surest ways to improve each skill.  Surely with such practice (and above lists 9, 8, 7) the intensity of it all will ease.

2. Ask for help5 Ways to Get Better at Asking for Help

I also know the benefits of asking for help.  Unfortunately this is also the hardest for me to put into to practice, so much so I considered leaving it off the meta list altogether!  Interestingly, these suggestions for improving that ask mirror some approaches I’d like to take in my research this year.  Ultimately, I want to take what the reference interview did for patrons asking librarians for research help at the desk and apply it in other, different kinds of information needs in the library.  How do patrons ask for help differently when troubleshooting access to digital resources?  How do we ask help of our colleagues when needing their assistance to change workflow? How do we ask for help when power dynamics change from patron and librarian to staff and supervisor?  A big resolution will be getting this research question out there (no, really, this time) and asking for help.

1. Cats The most popular cats on YouTube

Really nothing at all to do with the old or new year, but what library meta list would be complete without cats?

Do you have another list, resource, or comment to add on these themes?  Please share!


Goals for the New Year

I am sure people have said it, but the semester is over! The holiday’s are almost over, with New Years just around the corner. With that in mind, I thought I would make some goals for myself in regards to information literacy and my other job duties.

I have not done New Years resolutions in years, but felt that it was a good excuse for some goal setting and accountability.

This past semester, I have been working on improving my teaching. Whether via reflections, observations, or presentations, it has been a constant this semester. I firmly believe that you can always improve as an information literacy instructor, as a new librarian or even a seasoned one.

For next semester, I have a couple things in mind.

  1. Observation. This past semester, I observed a couple of librarians teach and reflected on their methods (blog post about that coming soon). I don’t know about you, but it terrifies me when people observe me teach. My face turns red, I get nervous, and makes me feel self conscious. So, this semester, I need to get past that fear and I am going to ask some fellow colleagues to observe me.
  2. Fear of failing. OK, this is not a goal, but it’s something I have and this sometimes prevents me from trying some experimental methods in the classroom. I have heard encouragement from other librarians about how it’s “Ok to fail,” but it’s easier said done. This coming semester, I hope to get past this fear.
  3. Integrating the framework more. Like a lot of librarians, I have been trying to implement some concepts into my library instruction sessions. One does not simply fit 6 concepts into one session, so it’s important to plan ahead. My goal is to include 2 concepts of the framework into each class and keep a log to mark my progress.
  4. As always, more assessment. This is not my most favorite topic, but it is an important one. As I started this semester, I will continue to do a post assessment for my library sessions. I would also like to implement more assessment throughout the class.

I wish you and your loved ones a Happy New Year! See you all in 2017.

Self-Care: Focusing on you

This fall semester has brought a full load of classes, projects, and committee work. Add on the election and the stress doubles. Since I began my job as an academic librarian, I have constantly heard “self care, self care.” However, being the stubborn person I am, I did not really understand the importance of setting time aside and knowing your limit of stress or frustration.

Usually, weekends are an escape, but when there is too much to do, it becomes a habit to take work home. Here are some tips of how I learned to make time for myself and my thoughts (both at work and at home)

-Get out of your cubicle/office. When I was drowning in work, it just seemed like I could not concentrate. I needed a change of scenery, just for a couple of hours. Get a space that’s just for yourself. Take your laptop, notebook, task list, and take that time to do what you need to get done.

-Coffee breaks are your best friend (in moderation). It gives you the opportunity to not only get caffeinated, but people watch while you’re in line.

-Walk around campus. Take a 10 minute walk to refresh your mind and get a little exercise

-It’s OK to take a day off when it comes to exercise. I usually go to the gym after work, but sometimes I’m so tired and cannot find the strength to change into gym clothes.

-Exercise! If you feel up for it, exercising can be a bit of time that is just for you and your thoughts. Download a podcast and hit the treadmill (or stair master, weights, pool)

-Chores around the house. I don’t know about you, but as I’ve gotten older, I have found cleaning quite therapeutic. It keeps me busy and I also like to talk to myself while I clean my room.

-Write! A lot of people find writing as a way to let out your thoughts, frustration, anger, etc. Take 10 or so minutes and just write about what you want. I will admit that a lot of times, my writings tend to be rants. I find that after a few minutes of furiously typing, I calm down.

Do not ignore your mental health! Your mental health is important above all else and when all is not well, it can start to impact your work and relationships. 

I know that for many people, myself included, it’s been a tough two weeks. Like many others, my mental health was affected by the results of the election, the rhetoric of the presidential campaigns, and the frustration with some acquaintances that did not understand why so many people were afraid. Take all of this and add in the workload and deadlines. Let’s remember that not everyone can take time off of work or call in sick, but some may have to find ways to work through this while at work. I hope that some of my suggestions can help. I don’t say this enough, but I am grateful for all the ACRLog readers, viewers, and writers! Take care of yourself and each other.

The Rock and the Hard Place (Part 2): Opening Up License Negotiation

The following is the second in a series of posts on the subscription-based model and open access alternatives, and how each get stuck from their respective ends of the scholarly information supply chain.  In addition to the usual disclaimer regarding my own opinions expressed here, these should also not be interpreted as a substitute for legal advice.

In my last post I outlined one side of scholarly communication — the subscription renewal process – in underrepresented detail, revealing places where it is stuck in arduous workflow, inefficient systems, and complex, problematic licenses. In addition to pointing out the subscription model’s own struggles, I acknowledge its perpetuation works directly against investment in open access alternatives. Seeing the shared predicament from each respective end, I wondered how these two workflows come together in practice. Beyond our company in misery, this post will explore where collaborations, specifically in the realm of licensing, have made progress toward alternatives to traditional publishing and subscription-based acquisition.

Contract negotiation is an activity associated with the subscription model that most often occurs when placing new orders or at renewal. In many cases this responsibility is performed by collection management or acquisitions, usually with support of the institution’s general counsel. Scholarly communication staff also interpret contracts as they assist authors in negotiating publishing terms and retention of authors’ copyright. The scholarly communication office might also be involved in contract negotiation if they are a publishing entity themselves. A third player, interlibrary loan, also plays a role in licensing terms, interpreting copyright and fair use as it relates to day-to-day borrowing and lending, and copyright fee payment associated with these activities.

For other obvious reasons, these areas of the library are key stakeholders in the subscription renewal process. If we cancel, what will the faculty reaction be? How will the subscription savings through cancellation effect the cost of ILL? If we renew, what does this say about our efforts in promoting open access? In addition to this, the skillset these faculty share in negotiation and the interpretation of copyright in particular reveals a unique collaborative opportunity for subscription and open access workflows.

Bringing these shared skillsets together in the licensing process allows for a more comprehensive awareness of where contracts can restrict rights granted by copyright law. More specifically these perspectives can quickly identify key terms that can best mitigate that risk and influence other favorable objectives. The LIBLICENSE project is an excellent starting point for understanding general license terms and those specific to the needs of libraries. I highlight examples of some commonly sought terms below for which the collaborative contexts I’ve mentioned have been most helpful in addressing. Relevant pages and discussion threads from LIBLICENSE and other resources are linked within.

In terms of content and acquisition:
• Post-cancellation access (see perpetual license)
• Emergency cancellation clause (see force majeure and early termination)
• Title swap and cancellation allowance
• Content caps on changed or lost content
• Pricing caps – the larger or longer the deal, the lower the cap

In terms of ILL and copyright:
• Allowing ILL with more liberal interpretation for electronic access (see 1997 ILL straw poll)
• Assert/Do not remain silent on copyright (see section 3.3 model license “ No Diminution of Rights” and Fair Use assumptions discussion thread)

In terms of open access:
• Assert author rights (see 3.4 model license “Authors’ Own Works” and also COAR’s 2013 report: OA Clauses in Publishers Licenses )
• Eliminate or ameliorate confidentiality and non-disclosure clauses (see also ARL recommendation)
• Allow for text and data mining (see Request: Text and Data Mining Licenses…Language thread)

Though many of these terms are generally accepted among the library profession and even have the backing of national and international organizations, publishing and other industries have their own generally accepted clauses and the backing of their organizations. This is why it can be difficult, unrealistic even, for the single acquisitions staff responsible for negotiation to push for all these on her own.  A major subscription contract renewal is an important opportunity for many to speak with a unified voice, not just on behalf of buyers and content, but on behalf of authors and of a wider audience of users. In addition to bolstering well known terms and issues, these multiple perspectives are key to introducing new ideas into a traditional negotiation.

Sometimes new ideas (and even traditional ones) will not result in accepted contract terms because they are dealt with entirely separately from the renewal process, or because they do not otherwise match the other party’s entrenched business practices. This can be advantageous from a negotiating standpoint, as losing out on some issues can favorably influence the advancement of others. The fact that some issues are perceived as entirely separate from the renewal process can also be advantageous. Author rights, for example, are often handled through individual author contracts or separate institutional open access policy agreements. While this can sometimes prevent their inclusion subscription agreements, by recognizing the separation itself the negotiation lends a stage to raise important issues more boldly without directly jeopardizing the terms of renewal.

New ideas I’d like to see in renewal negotiation discussions involve taking what is often the licensee’s obligation and making it a mutual or licensor obligation. One example is caps on changed and added content. Publishers often allow a clause that addresses when a percentage of content lost by a publisher can trigger breach or renegotiation. But aside from title cancellation and swap clauses – which are rare and require a significant amount of time and effort by the library to invoke — there is nothing to prevent a publisher from acquiring and adding content to a package for which the libraries are required to take on in their renewal spend. Another has to do with advance renewal or offer deadlines. As outlined in my previous post, publishers often require advance notice of cancellation, but there is nothing that requires publishers to provide the library with advance notice of major changes that might influence a cancellation decision, like new package offerings or an entirely new license contract. I’d also like to explore clauses that might address the myriad ways payment for published research is replicated across the institution (aka double-dipping), such as with the libraries paid subscription and the author’s open access article processing charges.

Closing the deal
In any change, the individual and organizational commitment to cooperation can be the hardest, but most important first step. In future posts, I’ll lay out ways organizational structures, workflows and individual skills might lead to more frequent and improved collaborative work on these issues.

Breaking the big deal of a major subscription renewal and reinvesting in open access will certainly require a deeper investigation into economics of open access and subscription infrastructure already well-covered by the literature. Perhaps, as with licensing, if we look at these economics more carefully with a different group of eyes and minds, new practical alternatives will emerge.

August Thoughts on the National Diversity in Libraries Conference

As the school year is about to begin, it seems like August is the month to scramble. At least, that’s how it feels for me. It’s been a month of deadlines, projects, vacation, but also conferences.

I had the opportunity to attend the National Diversity in Libraries Conference (NDLC) at the University of California Los Angeles (UCLA) Libraries and the Association of Research Libraries (ARL). The purpose of NDLC is to “highlight issues related to diversity and inclusion that affect staff, users, and institutions in the library, archive, and museum (LAM) fields.”

I was fortunate enough to not only participate as a panelist, but also as a poster presenter.  While it was my intention to write about the panel I presented with, I kept thinking of the whole conference itself. I have decided to divert just a little bit. Please bear with me, my thoughts might be a little scrambled.

I want to write about how great, insightful, and inspiring the National Diversity in Libraries Conference (NDLC) was. My favorite library conference so far, NDLC brought together a diverse, intelligent, and amazing group of librarians. The participants were met with warm welcome by not only the librarians and organizers of NDLC, but the UCLA staff that kept the campus running and beautiful.

The opening keynote was given by Lakota Harden, who is an organizer, poet, and activist. As I listened to Ms. Harden’s keynote, I was blown away at the honesty and the passion that Ms. Harden gave. The keynote by Ms. Harden set the stage and mood for the rest of the conference.

“If you walk out of this, know this: You have power.”

The night before, I sat down with the NDLC program and wrote out my schedule. Looking through all the sessions and panels, I saw a variety of topics, issues, and librarian presenters and participants from everywhere in the country.

Like many other librarians there, I chose sessions/panels according to my duties and research interests. One of my (many) memorable sessions was the very first one I attended after the opening keynote. “Discovering and Accommodating the Needs of Target Communities in Academic Libraries” was a session that was composed of lightning talks from librarians throughout California and the rest of the United States (and one librarian from Canada!).

When I attend conferences and pick my sessions, I want to be informed and learn about how other librarians are serving their students. That was the thing, “students.” I am ashamed to admit that I have (i am working on it) tunnel vision. I was so focused on what the students need, what they want, and what we can provide them with, that I completely missed others. I had missed faculty, community users, and staff.

One of the lighting talks that really exemplified serving the needs of all people at their institution were the librarians at Loyola Marymount, Raymundo Andrade and Jamie Hazlitt. Andrade and Hazlitt designed some workshops for underserved staff members at Loyola Marymount. These workshops, taught in both English and in Spanish, were library orientation sessions that were held according to the Facilities staff schedules.

Like any other workshop, it had its challenges, but also brought success and allowed the librarians to form relationships with other groups on campus. This presentation made me think of the power and impact of libraries. Not only for students, but other communities within the university. These workshops not only provide a gateway to information literacy, but they provide a deeper connection to the institution. After all, a university is not just composed of students and faculty, but staff who cook, clean the buildings and dorms, and work on the landscape to keep the university beautiful and welcoming.

There were so many great sessions and panels, but the work that the librarians at Loyola Marymount are doing stuck with me for the rest of the conference.

This is what libraries can do. This is what we should be doing.

I reflected on my own work and what I can do to further engage other communities on campus. I am still brainstorming, but more to come this semester. The rest of my time at NDLC was filled with sessions and panels about archives, community outreach, and many other topics. Of course, no library conference is complete without networking and getting to know your fellow librarians. NDLC truly felt like home to me. It provided a space where I was able to marvel at all the other librarians who are doing work that inspire me. Of course, this conference was made possible by a couple of people who I think deserve a huge thank you:

-To UCLA, UCLA Libraries, and ARL for hosting this great conference and giving us all a warm welcome.

-To the people with the blue t-shirts standing around campus, giving directions to the attendees, thank you. Without you, I would have literally walked around in circles.

-To the librarians who presented, I hope you continue to do the work you are doing. It’s important and should not be put aside.

Finally, to the librarians who I presented a panel with. I was so glad to finally meet you in person and I am glad that NDLC was the place for it.