Tag Archives: Open Access

No, Fair! Evolving Perspectives on Excessive Use in Research

Midterm brings its share of bustle to the library with last minute research questions to ask and copiers and printers to locate.  Library staff are also busy negotiating licenses, finalizing renewals, and troubleshooting access to the resources on which faculty and students rely. I’d like to shed some light on a subtler side of the troubleshooting task that, while not a frequent occurrence, is a growing concern for me as a librarian and researcher. The technologies that enable this bustle of research activity can at times inadvertently trigger what publishers call excessive use or excessive downloading.  This is considered a breach of contract according to the licenses for these resources.  Remedying this breach usually involves working with university IT security to identify, inform, and prevent such use, assuring publishers that the breach is cured, and publishers then unblocking the network IP or IP range necessary to restore access to content.

Recently, I’ve been contemplating researchers’ expectations when working with scholarly content and technology.  What technologies are they using?   Are they compatible across content provider platforms?  How might they trigger excessive use breaches?  What exactly is excessive use or excessive downloading in an online research environment?

What publishers think

Sometimes the publisher’s license language specifies the use of bots, link-checker, crawlers, spiders, automated software, and even indexing as excessive or unauthorized.  But more often, breaches associated with this activity are not explicitly defined, nor are they put in context of excessive use within the license. This leaves it fairly open to interpretation.

Publishers must consider the perspective of copyright holders, and typically enforce equivalent limitations for online use that they would for physical print materials uses.  It sounds reasonable, but because in reality we use print and online resources very differently, such licenses terms may give up fair use and other scholarly exceptions granted by copyright law.  Publishers take an even heavier hand when responding to excessive use breaches.  Blocking the user’s IP access, or sometimes an entire campus IP range, presumes malicious intent (which it almost never is).  This response also exaggerates the stakes involved and misunderstands what is necessary to perform digital research. Strict reinterpretation of print use restrictions in the online environment denies advances in research technology, from basic citation management software to APIs used for text and data mining.  It also ignores the very structure of the linked-data world we live in.

What most people think

When users learn that their actions violate library license agreements, their reactions are  surprised, apologetic, and most often confused.  While some may be aware of the technologies that makes excessive downloading possible, most don’t believe they constitute unethical or unlawful actions.  Breach of contract itself is kind of a boogey-man phrase that brings more readily to mind data breaches like Equifax.  If people are aware of breaches occurring in academia, attention more often goes to those involving individual student records.

According to one IT security expert I asked, the kinds of scholarly content breaches I’m talking about don’t even register on the scale of data sensitivity or security.  Unless credentials were stolen in order to download excessively, it is not security issue; it’s a copyright issue.  Publishers who treat copyright infringement as a security issue might be mitigating risk, but they are not serving or educating their customer.

What librarians think

Librarians, naturally, do approach this from the service and education mindset. Increasingly that means a not just serving end-users within the academy, but the general public who pay for the research through their tax dollars. As researchers assert the right to retain copyright of their own content and share it more widely, more diverse collaboration is possible, increasing potential for innovative research discoveries.  Libraries assert copyright exceptions and expose inequities in traditional publishing structures in order to make openness for innovation possible as well.

Aaron Swartz profileBy Fred Benenson - User: Mecredis [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons

I’ll digress briefly to the story of Aaron Swartz  for illustration and comparison.  He was an advocate of openness, yet his deliberate action to hack and release scholarly content provides, I suppose, a perfect case for publishers’ insistence to treat copyright as a security issue.  In this case, the breach involved 4 million documents.  The scope in numbers (less than 3% of the Equifax breach) pales by comparison, especially considering nature of the data and the consequences (or lack of) to those responsible and to those harmed.

Rarely are scholars’ actions as deliberate or the stakes of intellectual property loss as high as  this scholarly breach (or breaches of individuals’ personal data).  In fact many legitimate uses of scholarly research technologies are being blocked even to those with “rights” to use them.  Some examples of technology uses I’ve seen publishers block include citation management software like EndNote that indexes and stores full text where available.  As early as 2006, librarians reported browser technologies that link and open an articles’ cited references, triggering such use.  What about mining text and data  to discover disciplinary concepts across time and from journal publications that span multiple publishers?  Innovating digital researchers  are developing their own programming for this, but can they use it?  Are there alternatives, and are they open or proprietary?

My role as an acquisitions librarian means I must balance the needs of publishers supplying the content we license with needs of users who access that content for their research and study.  That balance falls somewhere between stoic realism and OAnarchy for me.  But I’m still a teacher at heart, so educating all sides remains my goal. In the traditional, profit-based publishing system, where flat library budgets mean buying power decreases each year,  I must follow open access developments carefully, just as I must work to negotiate the best deal within these existing structures.  There is always room in this to educate publishers, librarians, and users.

Learning more about the tools researchers use, wish they had, or wish they could use without being blocked from access is my next goal. In my troubleshooting experience so far,  tools like EndNote, Papers on Mac, Abstraktr, RedCap, WGET are just a few.  So tell me…

What digital research
(or reference citation management)
technologies are your researchers using?  

 

 

Leading By Example: The Idealis highlights expert-curated open access LIS research

As I began crafting this sixth (and final1) piece as a First Year Librarian Blogger for ACRLog, I realized I’d come full circle thematically over the course of my posts, closing with a more focused call to action inspired by my work with The Idealis, which I discuss below. Last October during Open Access Week, in my first post, I shared reflections on the state of open access publishing, noting many optimistic aspects to this evolution in scholarship, despite its perceived slow pace of development. I highlighted Peter Suber’s state-of-the-union webcast in which he accurately describes a movement led by librarians, who remain open access’s biggest champions and workhorses, and the continued need to expand stakeholder engagement beyond the library. Much open access advocacy work has focused on partnerships with researchers, funders, and policy-makers (see groups like SPARC, Right to Research Coalition, Force11, etc.), yet Suber’s ideas for extending OA’s reach included a seemingly small suggestion–to lead by example.

Enter The Idealis, a new overlay journal of high-quality, open access library and information science scholarship, intended to elevate open access publications, and encourage others to publish and self-archive their work as OA. The journal officially launched on March 15th with its first collection area, scholarly communications, and will continue collection development into other areas of librarianship (such as archives, critlib, OER, liaison librarianship, etc.).

Continue reading Leading By Example: The Idealis highlights expert-curated open access LIS research

CORE and the Commons: Digital Scholarship, Collaboration, and Open Access in the Humanities

This week it was reported that Berlin-based ResearchGate, a social networking site designed for scientists to share research, received $52.6m in investment funds from a variety of sources, including BIll Gates (previous investor), Goldman Sachs, and The Wellcome Trust. This news is another development in a continuing saga and conversation surrounding commercial services (i.e., ResearchGate, Academia.edu, Mendeley) and the companies that own them, managing the scholarly profiles and content of researchers. While ResearchGate promotes a mission of connecting “the world of science and make research open to all,” open access advocates and those working in scholarly communications are quick to point out that these platforms are not open access repositories.

In a blog post from 2015, Kathleen Fitzpatrick, Associate Executive Director and Director of Scholarly Communication at the Modern Language Association (MLA), pointed out academia.edu, for example, is in no way affiliated with an academic institution despite the .edu domain (they obtained the address prior to the 2001 restrictions). “This does not imply anything necessarily negative about the network’s model or intent,” Fitzpatrick said,  “but it does make clear that there are a limited number of options for the network’s future: at some point, it will be required to turn a profit, or it will be sold for parts, or it will shut down.”

Much like we shouldn’t rely on Instagram to serve as our personal digital photo repository, researchers and academics shouldn’t rely on these commercial platforms for long term preservation of and access to their content. Hence, the work of open access institutional and disciplinary repositories takes on a certain imperative in the scholarly sphere. Those at Humanities Commons recognized this need, and in 2015 launched CORE, the Commons Open Repository Exchange, originally a digital repository for MLA members to share and archive “all forms of scholarly communication, from conference papers to syllabi, published articles to data sets,” now open to anyone who joins Humanities Commons. I spoke with Nicky Agate, Head of Digital Initiatives in the Office of Scholarly Communication at the Modern Language Association to discuss CORE, in light of national attention garnered in a recent Forbes article about the monetization of scholarly writing.

Continue reading CORE and the Commons: Digital Scholarship, Collaboration, and Open Access in the Humanities

The Rock and the Hard Place (Part 3): Being Open For Change

Two years ago the department in which I work was charged with developing a new organizational structure in response to changes in the scholarly publishing landscape.  Reflecting, presenting, and writing in various venues about this, it’s hard to avoid the ad nauseam reference to change – change is the new normal; embrace change; anticipate change; be the change you wish to see in the world.

In my previous post, the second in this three part series, I noted that the literature is growing in supporting the fact that flipping (changing) the subscription model to open access is an attainable reality, and that a will to do so is what’s needed.  My experience rethinking acquisitions and resource sharing workflows to support this changing landscape lead me to believe there is more than will at play.

One problem many libraries are aiming to solve with reorganizations, is the inadequate support of e-resource and open access workflows resulting from predominantly print based workflow and organizational structures.  This is interestingly parallel to an observation Van Noorden makes regarding the costs (that translate to high pricing) of traditional publishing and open access models. He writes:

“Whereas small [open access] starts ups can come up with fresh workflows using the latest electronic tools, some established publishers are still dealing with antiquated workflows for arranging peer review, typesetting, file-format conversation, and other chores.  Still older publishers are investing heavily in technology and should catch up eventually.”

Investing heavily is an interesting lens with which to consider the tensions at play in the subscription model and open access and is often the starting point for change. Investment connotes the shared driver of money at stake.  But investment of time, thought, and resources are also very much at play in exploring alternative workflow and organizational structures in these same spheres.   And because both involve people, solutions are not always a matter of simple arithmetic.

I had the opportunity to take notes for parts of the OA Symposium held at the University of Kansas recently, which was aimed specifically on open access funding alternatives to article and book processing charges (APC/BPC).  As I took notes for the symposium, I listened for specific connections to the subscription model that might lead to actionable solutions in my circle of influence. From almost every participant there was a common call for: concrete, actionable solutions (that do not reinvent the wheel), connections, and momentum.  Not surprisingly, these same outcomes are desired by those involved in reorganizational efforts to address and support such changes.

Breaking down any large problem — like institutional reorganizations or flipping subscription based or APC models of open access — requires both an ability to see the actors involved and the connections at play.  Both cases need a good dose of facilitation and process mapping.  In the OA Symposium participants did a fair amount of idea-generation, but also worked together in small groups to break down the processes involved in the APC model and its connections to many local and international players.  Proposing alternative models addressed the practicalities and anticipated challenges of implementation. Some of these proposals mentioned connections to subscription model in general terms; others offered more specifics.  I starting thinking more about the workflow and organizational implementation on a couple of these ideas.

Common funding models for open access initiatives, besides funding APC, are investing in open access memberships.  This is somewhat like subscription-based membership in consortia, which aim to reduce individual cost of participants and garner negotiating power in numbers. But a new (to me) twist on this model proposed that instead of modeling the price of participation on FTE or Carnegie classification (as the subscription models commonly do), perhaps differing levels of participation could be more voluntary, like endowments. Taking this a step further, I wonder if the options to invest as a silent donor would attract even more willing participation.  While contrary to the more public investment desired by open access advocacy, this recognizes a more guarded approach the subscription model workflow sometimes takes in managing messages about investment.  Take new e-resource trials, for example, which on the face of it represent no actual monetary commitment. However, a decision to even pursue trials may be carefully considered against messages that might appear to over promise the availability of resources that cannot be realistically afforded.  Such a decision might also  work at cross purposes with existing renewal workflows in negotiating better deals. To be clear, the need for budgetary accommodation in subscription renewals does not prevent libraries from considering new resources, but an awareness that the complexities of that messaging should be recognized.

Another, perhaps controversial twist on the membership models was tying participation with a commitment to reinvest subscription dollars along various timelines. (e.g. 1% – 100% over 10 years).  The incremental nature of this approach is also similar to subscription renewal workflows, which operate in annual incremental percentages increases (e.g. multi-year renewal deals often negotiate a pricing percentage cap on increases).  Again, its success with subscription workflows may come down to a question of transparency.  As with some licensing negotiation terms, a public, unified statement of commitment often helps get such clauses addressed in negotiation. Whether internal, or a transparent part of the negotiation process, finding a way to flip the negotiation of price cap percentage to a price reinvestment percentage is an interesting concept.

There are million other tiny ways to begin rethinking subscription and open access workflows in concrete ways. My next concrete step is to consider the steps recommended in the OA2020 Roadmap which is teeming with concrete practical solutions for subscription and open access budgeting and reporting, assessment, negotiation, and more. Being present at KU’s OA Symposium allowed me to pay attention and consider realities I hadn’t been aware of and take stock of how much more I can learn and potentially contribute.

 

References

Richard Van Noordern, “The True Cost of Science Publishing,” Nature 495 (2013), 426-429, doi:10.1038/495426a

Is Open Access Enough? Strategies for Healthier OA.

I’m a salesman, and the hardest part of my job is encouraging people to buy. As a Digital Scholarship librarian I manage the Institutional Repository (IR) and peddle Open Access (OA) to students and faculty, who, despite enthusiasm in our field are sometimes skeptical about web based and OA resources. For a long time, librarians have championed OA in the light of the greater good that access will provide. We very often cite the evidence that OA increases impact factor and citation counts for our faculty, while librarians like Char Booth show the ways in which OA empowers students to publish and contribute to larger scholarly conversations. Unfortunately, in the recent past we’ve seen high profile rejections of the OA model. The most notable of these is the American Historical Association’s recommendation against OA deposit of History Theses and Dissertations. This has been debated and framed as “protecting the most vulnerable” in the academic profession. Inherent in this is a distrust of the open access model as a legitimate form of scholarship (despite arguments to the contrary). Anecdotally, I hear stories of faculty discouraged from publishing open access because of the lesser prestige associated with these journals.

Low faculty involvement in the Institutional Repository and suspicion of OA are symptoms of growing concerns surrounding the intellectual weight of OA resources. There are some in our universities who will see Char Booth’s assertion that OA is good pedagogically for students, as evidence to this point that OA journals and publishers do not have the weight that traditional “brick and mortar” journals have (ie it is good enough for students but not good enough for faculty.) For a long time I have explained the importance of OA to my faculty as a discoverability and impact issue, but, evidence has shown it is a quality issue as well. Just because availability of research increases its use, most often through FUTON (Full Text Online) bias, this is not indicative of the caliber of a resource. Therefore, Librarians shouldn’t dismiss our faculty’s concerns as a stodginess or an unwillingness to publish in web sources, but instead view them as part and parcel of larger debates of what makes research influential, impactful, and important.

I have seen this in my limited experience as a new librarian at both my graduate school and my current institution. Predatory journals and publishers work to capitalize on our enthusiasm for OA to entice our libraries to purchase, and our faculty to publish in, less than reputable journals. This is where our enthusiasm hurts the people we’re here to help, and hurts the overall image of OA. That is why I believe that librarians should encourage more than just openness in publishing; we should encourage quality. These are not mutually exclusive.

A result, perhaps, of the glut of false information on the internet we are suspicious of the quality of online sources. Open sources because of their very nature exist outside of the familiar boundaries of the expensive and locked journals of yesteryear, and so they are presumed to lack intellectual weight. How do we as librarians combat this in our efforts to encourage OA? For libraries with OA funds, we should only fund journals that appear in the Directory of Open Access Journals (DOAJ) and we should investigate every publisher who appears on the market. We should become well-versed in resources like Beall’s List that show predatory publishers, and we should warn each other about new and shady publishers. These sources are not set in stone so we should be open to talk with publishers about what we desire from open access publishing. We should hold our own hosted journals and monograph series to the same standard that our University Press partners and influential journals do. By doing this we do not limit who can publish or what can be published, but we ensure that OA journals and repositories will be treated with the respect that we know they should. The result would be that all open research including student research (which is often seen as unpolished or unready for the limelight) will be more impactful because of the healthier state of Open Access. We are approaching a moment where open publishing could be as accepted, especially for tenure files, as established sources.

Alas, all of this open information is useless if no one is reading it. We should make it a point to include OA resources into our database instruction. Why isn’t the Institutional Repository taught in our class sessions as a resource for students to use? Why do we always point to our paid databases rather than OA ones? There are two common sense reasons for this, one being that we pay for these resources, and two that these resources are “legitimate,” as in they are peer-reviewed and, often, backed by universities or organizations. Open Access in some ways counteracts the elitist undertones of this kind of thought. But this is a self-fulfilling prophecy. Open resources are not seen as legitimate because we do not treat them as such, and legitimate resources do not use them because we do not believe them worthy. As Daniel Dorner and James Revell remarked in 2012, about IRs and OA, they: “must also be seen by information seekers as an accessible information resource whose content is useful to their needs”1 This worthiness is built not on availability but on expectations of quality. Hence, increasing the use of the IR or of OA resources will show that they are a worthy home for higher quality projects. If we expect people to submit to OA sources, we should encourage them to use the materials that are already housed in them.