Tag Archives: professional development

Professional Conference Lurker No More!

Hello there. My name is Chloe. Long time conference lurker, first time participant.

In the language of the internet, a ‘lurker’ is someone who observes online forums or communities without actively participating.  This is the way I have approached conferences until recently…hovering at the fringes, without much direction or purpose.

In June, I attended the Canadian Learning Commons Conference in Sherbrooke, Quebec Canada.  CLCC is a relatively small conference, attended by US and Canadian delegates who work in the specific niche of Learning Commons (or, in our case Research Commons) library spaces. Attendees are not only librarians, but also writing center directors, IT help desk coordinators, and space designers.  The smaller scale and specific focus of this conference allowed my boss (Research Commons Librarian, Lauren Ray) and I to dial in on some very specific aspects of our service model for a presentation that we delivered, and to get some very granular advice about best practices from our colleagues.

Large, student-created statue, seen in the Library at Bishop's University (our conference sponsor).
Large, student-created statue, seen in the Library at Bishop’s University (our conference sponsor)

The last time I participated in planning and delivering content for a conference, I was still an MLIS student.  But It’s really nice to feel that I have something to offer in terms of professional practice, rather than student research alone.  Another difference is that, since I am not currently job-seeking, I could allow my interactions with the other delegates to be more relaxed and natural, rather than tinged with desperation.  It was nice to know that I might have something to offer THEM (like a valuable contact, or idea for a best practice) rather than just the other way around.

With that in mind, I feel like my conference impressions bear some special weight this time around, as I was in a much more receptive state of mind to receive them.  Here are a few selections:

Pre-Conference:

I got very lucky here, because the pre-conference was directly relevant to my professional duties. The topic was “Training and Mentoring Peer Learning Assistants, Peer Tutors and Learning Commons Student Assistants,” presented by Nathalie Soini and Caleigh Minshall from Queen’s University in Kingston, Ontario.  The presenters gave a lot of practical advice as to how to foster engagement in our student workers.  The session gave me lots of ideas, and was a good reminder of what an important job student workers have to do, and that we literally cannot function without them.

Our Presentation:

Overall, I think that Lauren and I did a great job with our presentation. Again, it was nice that our audience already understood the Research Commons concept, so that we could get right to the meat of our presentation without too much exposition.  We carried the 45 minutes we were allocated fairly well, and received positive audience feedback. In preparing the presentation, I really came to understand the value of Lauren’s mentorship. She has given lots of conference talks, and has a very structured approach.  While I am certainly capable of organizing 45 minutes worth of thoughts into a coherent presentation, Lauren’s sense of time management around the project was invaluable, as was her commitment to making the final product polished and clear. Before the conference, we were required to submit an abstract for our presentation.  We worked hard to refine this, and it expressed what we wanted to say pretty concisely. One important thing that Lauren reminded me to do, was to look frequently (whenever we added new slides, or ad-libbed new language as we practiced the presentation) back at the abstract we had written, to make sure that we were staying on track. It would be very disappointing for the audience, we reasoned,  if they made a decision to forgo a concurrent talk and attend ours, only to find that our presentation was only loosely related to what we had promised in the abstract (and who hasn’t been to a conference session like that, frankly.)

Other Presentations:

I attended a wide variety of other presentations over the course of the three day conference.  One highlight was a keynote by David Woodbury from the Hunt Library at North Carolina State University. NCSU Libraries are really innovative, and it is was great to get some ideas from their practices.

Another nice thing about this conference…probably due to its size and supportive character, was that a few presenters gave talks that included detailed information about “failures,” challenges, and things that had generally Not Gone Well at their libraries. While it requires bravery to deliver this sort of a presentation, it was so much more valuable for the audience to hear them!

For the curious, all of the presentation abstracts and many slides (including ours) from the conference can be viewed here.

Professionalism–are we there yet?

Next week, I will travel to the other side of the county for my 10 year undergraduate college reunion. I’m excited and nervous about going back to my old college haunts. Part of the nervousness comes with the territory at any reunion: will I have met an acceptable number of life-milestones in order to not be shunned by my classmates? However, some angst is more specific to my situation. My undergraduate institution is an elite women’s college that employs a lot of rhetoric about preparing professional women to do important work in the world. Am I doing important work?  I would argue that yes, my work at the library plays a very important role in the life and health of the academic institution.  Ah, but am I a professional?  About that bit I am less sure.

It’s hard to believe that it has been 10 years since I was an undergraduate myself, and that I now serve and supervise undergrads as a professional academic librarian. Part of my management philosophy has always been to lead by example, and conversely, to work hard to follow the example of those whom I admire. But I also like to be genuine with others at work, and find areas of connection outside of the library. And I certainly don’t LOOK like the ‘professional’ that I imagined I might be at my age when I graduated from college ten years ago. (Real talk; I am currently wearing sneakers and wiping Toblerone crumbs from my desk.)

Jake the Dog looks on as a get some serious work done.
Jake the Dog looks on as I get some serious work done.

But as a new librarian, it can be difficult to ‘be professional’ because professionalism itself seems to be a moving target. Everyone I work with seems to hold themselves to different standards when it comes to how to dress for work, how much to share about one’s personal life, and how to conduct oneself on social media.

As usual, the internet can help. I’m a big fan of the Adulting Blog, which provides a host of humorous and useful aphorisms for those of us who are trying hard to behave like adults.  Numerous library blogs address these issues, and I particularly like the level of granularity that the I Need A Library Job Blog sometimes reaches…one recent post focused on the use of pronouns in thank you notes; specific but usefully so. And if, like me, you are part of or on the cusp of the millennial generation and have limited stores of self control when it comes to the internet, this list of tools at 99u can help you block offending sites and rediscover your focus.

Ultimately, I’m happy that I didn’t join a profession where I would be expected to wear a suit and heels, or never to talk about with coworkers about ‘that cute thing that my dog did yesterday.’  Likewise, it is probably to the good that library schools tend not to overemphasize workplace conduct…most of it is common-sense knowledge that is more effectively learned through communication backchannels from peers and advisors. But I believe that putting some thought into what kind of professional I want to be; actually articulating to myself my own professional standards and how I can do a better job of holding myself to them, is a good exercise for a new librarian.

The Urge to Do Everything

This week marks eight months into my first professional librarian position (man, does time fly, or what?) and as I get closer to the one-year mark, I’m thinking about what I’ve accomplished so far and starting to form goals for next year. Reflecting and goal-setting are good practices in general, but I’m making a conscious effort to do so after coming to the realization that I cannot, in fact, do *everything*.

I try to get involved in as many different kinds of projects as I can, and I seek out a lot of professional development opportunities (like this one – guest blogging for ACRLog’s First Year Academic Librarian Experience!). Luckily, the flexibility of my job allows me to contribute to a variety of projects and initiatives, explore new ideas, and collaborate with many different people. However, because I have varied interests and love to do a little bit of everything, I can easily end up taking on too much at once.

A perfect example would be from earlier this year, when I learned the hard way that if you submit a conference proposal, you have to actually have the time to follow through with it. I submitted a proposal for a poster session, not expecting anything to come of it, and then to my surprise it actually got accepted. I’m not at all saying that’s a bad thing – I had a rewarding conference experience and enjoyed talking with other attendees about my poster – but having to prepare for that in the midst of an already busy time of year made for some very stressful moments.

It’s hard for me to pass up an opportunity when it comes along, which is why I apply for just about every scholarship, award, or professional development program I can find. If there’s a scholarship granting travel funds for a conference, you can bet I’m trying to get it. I’m also on the lookout for other programs that I might be able to participate in (like ACRL Immersion). It’s especially tempting to not let all of these great opportunities slip by because so many are available to “new or early-career librarians” (hey, that’s me!). If you think that I must have spent a lot of time writing application essays and personal statements in the last eight months…well, you’d be right.

Not always the best approach.
Not always the best approach.

That need to *do all the things* can have great payoffs. I’m now looking forward to the LOEX Conference next month (which I wouldn’t be going to at all without the conference scholarship), and the Minnesota Institute for Early Career Librarians this summer. But of course, I have also spent time writing a handful of unsuccessful application essays. It’s always disappointing news to not get a scholarship or not get into a great program, but what can be more frustrating for me at times is knowing that I put time, effort, and energy into an application packet only for it to not work out.

What this all comes down to is that time is valuable, and there’s not enough of it to do everything that comes along or anything that strikes my fancy. While reflecting on the past year and planning ahead for the next one, I’m thinking I should make sure my professional development activities are aligned with my goals, rather than acting on the urge to do any- and everything possible.

Of course, I say all of this now just as I’ve spotted another travel award for a conference that I’m just dying to get started on!

On that note, this post in Library Journal helpfully reminded me that there are more ways to engage in professional development than attending conferences and leadership institutes, publishing, presenting, and performing committee work. I get a lot out of following social media and blogs, which are beneficial without requiring money, travel, and a major time commitment.

Higher ‘Professional’ Ed, Lifelong Learning to Stay Employed, Quantified Self, and Libraries

ACRLog welcomes a guest post from Bohyun Kim, Associate Director for Library Applications and Knowledge Systems at University of Maryland, Baltimore, Health Sciences and Human Services Library. This post was originally published on our sister blog, ALA TechConnect.

The 2014 Horizon Report is mostly a report on emerging technologies. Many academic librarians carefully read its Higher Ed edition issued every year to learn about the upcoming technology trends. But this year’s Horizon Report Higher Ed edition was interesting to me more in terms of how the current state of higher education is being reflected on the report than in terms of the technologies on the near-term (one-to-five year) horizon of adoption. Let’s take a look.

A. Higher Ed or Higher Professional Ed?

To me, the most useful section of this year’s Horizon Report was ‘Wicked Challenges.’ The significant backdrop behind the first challenge “Expanding Access” is the fact that the knowledge economy is making higher education more and more closely and directly serve the needs of the labor market. The report says, “a postsecondary education is becoming less of an option and more of an economic imperative. Universities that were once bastions for the elite need to re-examine their trajectories in light of these issues of access, and the concept of a credit-based degree is currently in question.” (p.30)

Many of today’s students enter colleges and universities with a clear goal, i.e. obtaining a competitive edge and a better earning potential in the labor market. The result that is already familiar to many of us is the grade and the degree inflation and the emergence of higher ed institutions that pursue profit over even education itself. When the acquisition of skills takes precedence to the intellectual inquiry for its own sake, higher education comes to resemble higher professional education or intensive vocational training. As the economy almost forces people to take up the practice of lifelong learning to simply stay employed, the friction between the traditional goal of higher education – intellectual pursuit for its own sake – and the changing expectation of higher education — creative, adaptable, and flexible workforce – will only become more prominent.

Naturally, this socioeconomic background behind the expansion of postsecondary education raises the question of where its value lies. This is the second wicked challenge listed in the report, i.e. “Keeping Education Relevant.” The report says, “As online learning and free educational content become more pervasive, institutional stakeholders must address the question of what universities can provide that other approaches cannot, and rethink the value of higher education from a student’s perspective.” (p.32)

B. Lifelong Learning to Stay Employed

Today’s economy and labor market strongly prefer employees who can be hired, retooled, or let go at the same pace with the changes in technology as technology becomes one of the greatest driving force of economy. Workers are expected to enter the job market with more complex skills than in the past, to be able to adjust themselves quickly as important skills at workplaces change, and increasingly to take the role of a creator/producer/entrepreneur in their thinking and work practices. Credit-based degree programs fall short in this regard. It is no surprise that the report selected “Agile Approaches to Change” and “Shift from Students as Consumers to Students as Creators” as two of the long-range and the mid-range key trends in the report.

A strong focus on creativity, productivity, entrepreneurship, and lifelong learning, however, puts a heavier burden on both sides of education, i.e. instructors and students (full-time, part-time, and professional). While positive in emphasizing students’ active learning, the Flipped Classroom model selected as one of the key trends in the Horizon report often means additional work for instructors. In this model, instructors not only have to prepare the study materials for students to go over before the class, such as lecture videos, but also need to plan active learning activities for students during the class time. The Flipped Classroom model also assumes that students should be able to invest enough time outside the classroom to study.

The unfortunate side effect or consequence of this is that those who cannot afford to do so – for example, those who have to work on multiple jobs or have many family obligations, etc. – will suffer and fall behind. Today’s students and workers are now being asked to demonstrate their competencies with what they can produce beyond simply presenting the credit hours that they spent in the classroom. Probably as a result of this, a clear demarcation between work, learning, and personal life seems to be disappearing. “The E-Learning Predictions for 2014 Report” from EdTech Europe predicts that ‘Learning Record Stores’, which track, record, and quantify an individual’s experiences and progress in both formal and informal learning, will be emerging in step with the need for continuous learning required for today’s job market. EdTech Europe also points out that learning is now being embedded in daily tasks and that we will see a significant increase in the availability and use of casual and informal learning apps both in education but also in the workplace.

C. Quantified Self and Learning Analytics

Among the six emerging technologies in the 2014 Horizon Report Higher Education edition, ‘Quantified Self’ is by far the most interesting new trend. (Other technologies should be pretty familiar to those who have been following the Horizon Report every year, except maybe the 4D printing mentioned in the 3D printing section. If you are looking for the emerging technologies that are on a farther horizon of adoption, check out this article from the World Economic Forum’s Global Agenda Council on Emerging Technologies, which lists technologies such as screenless display and brain-computer interfaces.)

According to the report, “Quantified Self describes the phenomenon of consumers being able to closely track data that is relevant to their daily activities through the use of technology.” (ACRL TechConnect has covered personal data monitoring and action analytics previously.) Quantified self is enabled by the wearable technology devices, such as Fitbit or Google Glass, and the Mobile Web. Wearable technology devices automatically collect personal data. Fitbit, for example, keeps track of one’s own sleep patterns, steps taken, and calories burned. And the Mobile Web is the platform that can store and present such personal data directly transferred from those devices. Through these devices and the resulting personal data, we get to observe our own behavior in a much more extensive and detailed manner than ever before. Instead of deciding on which part of our life to keep record of, we can now let these devices collect about almost all types of data about ourselves and then see which data would be of any use for us and whether any pattern emerges that we can perhaps utilize for the purpose of self-improvement.

Quantified Self is a notable trend not because it involves an unprecedented technology but because it gives us a glimpse of what our daily lives will be like in the near future, in which many of the emerging technologies that we are just getting used to right now – the mobile, big data, wearable technology – will come together in full bloom. Learning Analytics,’ which the Horizon Report calls “the educational application of ‘big data’” (p.38) and can be thought of as the application of Quantified Self in education, has been making a significant progress already in higher education. By collecting and analyzing the data about student behavior in online courses, learning analytics aims at improving student engagement, providing more personalized learning experience, detecting learning issues, and determining the behavior variables that are the significant indicators of student performance.

While privacy is a natural concern for Quantified Self, it is to be noted that we ourselves often willingly participate in personal data monitoring through the gamified self-tracking apps that can be offensive in other contexts. In her article, “Gamifying the Quantified Self,” Jennifer Whitson writes:

Gamified self-tracking and participatory surveillance applications are seen and embraced as play because they are entered into freely, injecting the spirit of play into otherwise monotonous activities. These gamified self-improvement apps evoke a specific agency—that of an active subject choosing to expose and disclose their otherwise secret selves, selves that can only be made penetrable via the datastreams and algorithms which pin down and make this otherwise unreachable interiority amenable to being operated on and consciously manipulated by the user and shared with others. The fact that these tools are consumer monitoring devices run by corporations that create neoliberal, responsibilized subjectivities become less salient to the user because of this freedom to quit the game at any time. These gamified applications are playthings that can be abandoned at whim, especially if they fail to pleasure, entertain and amuse. In contrast, the case of gamified workplaces exemplifies an entirely different problematic. (p.173; emphasis my own and not by the author)

If libraries and higher education institutions becomes active in monitoring and collecting students’ learning behavior, the success of an endeavor of that kind will depend on how well it creates and provides the sense of play to students for their willing participation. It will be also important for such kind of learning analytics project to offer an opt-out at any time and to keep the private data confidential and anonymous as much as possible.

D. Back to Libraries

The changed format of this year’s Horizon Report with the ‘Key Trends’ and the ‘Significant Challenges’ has shown the forces in play behind the emerging technologies to look out for in higher education much more clearly. A big take-away from this report, I believe, is that in spite of the doubt about the unique value of higher education, the demand will be increasing due to the students’ need to obtain a competitive advantage in entering or re-entering the workforce. And that higher ed institutions will endeavor to create appropriate means and tools to satisfy students’ need of acquiring and demonstrating skills and experience in a way that is appealing to future employers beyond credit-hour based degrees, such as competency-based assessments and a badge system, is another one.

Considering that the pace of change at higher education tends to be slow, this can be an opportunity for academic libraries. Both instructors and students are under constant pressure to innovate and experiment in their teaching and learning processes. Instructors designing the Flipped Classroom model may require a studio where they can record and produce their lecture videos. Students may need to compile portfolios to demonstrate their knowledge and skills for job interviews. Returning adult students may need to acquire the habitual lifelong learning practices with the help from librarians. Local employers and students may mutually benefit from a place where certain co-projects can be tried. As a neutral player on the campus with tech-savvy librarians and knowledgeable staff, libraries can create a place where the most palpable student needs that are yet to be satisfied by individual academic departments or student services are directly addressed. Maker labs, gamified learning or self-tracking modules, and a competency dashboard are all such examples. From the emerging technology trends in higher ed, we see that the learning activities in higher education and academic libraries will be more and more closely tied to the economic imperative of constant innovation.

Academic libraries may even go further and take up the role of leading the changes in higher education. In his blog post for Inside Higher Ed, Joshua Kim suggests exactly this and also nicely sums up the challenges that today’s higher education faces:

  • How do we increase postsecondary productivity while guarding against commodification?
  • How do we increase quality while increasing access?
  • How do we leverage technologies without sacrificing the human element essential for authentic learning?

How will academic libraries be able to lead the changes necessary for higher education to successfully meet these challenges? It is a question that will stay with academic libraries for many years to come.

Fitting In Reading

It seems like every year one of my New Year’s resolutions is to read more. Read more? But I’m a librarian, I read all the time, right?

Over the 7 years that I’ve been a librarian I’ve heard that misconception all too often upon meeting new people. “Oh, you’re a librarian? You must read all the time/love to read/spend your days reading!” Of course the context of that statement ultimately determines my response (and I am always polite, even when slightly exasperated), but in truth the answers are no, yes, no. Of course I love to read, as I always have, even before I was a librarian. But the amount of long-form, focused reading that I typically do during my workday is very, very small. Not that other forms of reading don’t matter — I can usually keep up with my work-related RSS feed and the newspaper, and like most office workers I read many many MANY emails each day. But sit down in my office with a book? Not often.

While I’ve found blogs and other online sources to be useful in keeping up with the academic librarianship and higher education more generally, lots of scholarly research and practical information is published in books and journal articles, too. Reading a book about information literacy, or the latest issue of C&RL, or a book about student retention that specifically addresses commuter colleges is totally, 100% relevant to my job as Coordinator of Library Instruction at a non-residential college.

So why is there a stack of books and articles 8 inches high on my desk? And a book due back to ILL tomorrow that I haven’t even cracked open?

Reading, and especially reading in print, is tricky in an office environment. To me it has the appearance of being simultaneously uninterruptible and leisure-like, which I realize are somewhat at odds. The focus that someone reading a long-form text brings to the task, perhaps taking notes as they read, sometimes makes it seem almost rude to bother them. But that’s contrasted with the popular image of a professor with their feet up on their desk, surrounded by books, just waiting for students to stop in with questions. I’ve exaggerated both of these scenes, but I think there’s a grain of truth in each.

If I’m reading at work, will folks not stop in because I seem focused and they don’t want to interrupt me? Or, on the flip side, if folks do stop in will I lose track of the thread of the reading? And, perhaps the core of the issue, is reading “work” in the same way that other office-bound tasks we may do at our jobs are “work”? Or does reading at my desk make it seem like I’m not working, especially if there are other tasks that need doing on my to-do list? Alternatively, I could bring work-related reading home to tackle on evenings and weekends, but then I’m shortchanging my opportunities for leisure reading (which I never feel I have enough of anyway).

Keeping up with the scholarly and practical literature in my field is professional development, and as such it’s an important and worthwhile undertaking. So maybe it’s as simple as that — reading for professional development is a work-related task like any other, and I should add it to my to-do list for each day.

Do you read books and articles while at work? How do you find the time and space to keep up with longer form professional reading?