Tag Archives: professional development

Higher ‘Professional’ Ed, Lifelong Learning to Stay Employed, Quantified Self, and Libraries

ACRLog welcomes a guest post from Bohyun Kim, Associate Director for Library Applications and Knowledge Systems at University of Maryland, Baltimore, Health Sciences and Human Services Library. This post was originally published on our sister blog, ALA TechConnect.

The 2014 Horizon Report is mostly a report on emerging technologies. Many academic librarians carefully read its Higher Ed edition issued every year to learn about the upcoming technology trends. But this year’s Horizon Report Higher Ed edition was interesting to me more in terms of how the current state of higher education is being reflected on the report than in terms of the technologies on the near-term (one-to-five year) horizon of adoption. Let’s take a look.

A. Higher Ed or Higher Professional Ed?

To me, the most useful section of this year’s Horizon Report was ‘Wicked Challenges.’ The significant backdrop behind the first challenge “Expanding Access” is the fact that the knowledge economy is making higher education more and more closely and directly serve the needs of the labor market. The report says, “a postsecondary education is becoming less of an option and more of an economic imperative. Universities that were once bastions for the elite need to re-examine their trajectories in light of these issues of access, and the concept of a credit-based degree is currently in question.” (p.30)

Many of today’s students enter colleges and universities with a clear goal, i.e. obtaining a competitive edge and a better earning potential in the labor market. The result that is already familiar to many of us is the grade and the degree inflation and the emergence of higher ed institutions that pursue profit over even education itself. When the acquisition of skills takes precedence to the intellectual inquiry for its own sake, higher education comes to resemble higher professional education or intensive vocational training. As the economy almost forces people to take up the practice of lifelong learning to simply stay employed, the friction between the traditional goal of higher education – intellectual pursuit for its own sake – and the changing expectation of higher education — creative, adaptable, and flexible workforce – will only become more prominent.

Naturally, this socioeconomic background behind the expansion of postsecondary education raises the question of where its value lies. This is the second wicked challenge listed in the report, i.e. “Keeping Education Relevant.” The report says, “As online learning and free educational content become more pervasive, institutional stakeholders must address the question of what universities can provide that other approaches cannot, and rethink the value of higher education from a student’s perspective.” (p.32)

B. Lifelong Learning to Stay Employed

Today’s economy and labor market strongly prefer employees who can be hired, retooled, or let go at the same pace with the changes in technology as technology becomes one of the greatest driving force of economy. Workers are expected to enter the job market with more complex skills than in the past, to be able to adjust themselves quickly as important skills at workplaces change, and increasingly to take the role of a creator/producer/entrepreneur in their thinking and work practices. Credit-based degree programs fall short in this regard. It is no surprise that the report selected “Agile Approaches to Change” and “Shift from Students as Consumers to Students as Creators” as two of the long-range and the mid-range key trends in the report.

A strong focus on creativity, productivity, entrepreneurship, and lifelong learning, however, puts a heavier burden on both sides of education, i.e. instructors and students (full-time, part-time, and professional). While positive in emphasizing students’ active learning, the Flipped Classroom model selected as one of the key trends in the Horizon report often means additional work for instructors. In this model, instructors not only have to prepare the study materials for students to go over before the class, such as lecture videos, but also need to plan active learning activities for students during the class time. The Flipped Classroom model also assumes that students should be able to invest enough time outside the classroom to study.

The unfortunate side effect or consequence of this is that those who cannot afford to do so – for example, those who have to work on multiple jobs or have many family obligations, etc. – will suffer and fall behind. Today’s students and workers are now being asked to demonstrate their competencies with what they can produce beyond simply presenting the credit hours that they spent in the classroom. Probably as a result of this, a clear demarcation between work, learning, and personal life seems to be disappearing. “The E-Learning Predictions for 2014 Report” from EdTech Europe predicts that ‘Learning Record Stores’, which track, record, and quantify an individual’s experiences and progress in both formal and informal learning, will be emerging in step with the need for continuous learning required for today’s job market. EdTech Europe also points out that learning is now being embedded in daily tasks and that we will see a significant increase in the availability and use of casual and informal learning apps both in education but also in the workplace.

C. Quantified Self and Learning Analytics

Among the six emerging technologies in the 2014 Horizon Report Higher Education edition, ‘Quantified Self’ is by far the most interesting new trend. (Other technologies should be pretty familiar to those who have been following the Horizon Report every year, except maybe the 4D printing mentioned in the 3D printing section. If you are looking for the emerging technologies that are on a farther horizon of adoption, check out this article from the World Economic Forum’s Global Agenda Council on Emerging Technologies, which lists technologies such as screenless display and brain-computer interfaces.)

According to the report, “Quantified Self describes the phenomenon of consumers being able to closely track data that is relevant to their daily activities through the use of technology.” (ACRL TechConnect has covered personal data monitoring and action analytics previously.) Quantified self is enabled by the wearable technology devices, such as Fitbit or Google Glass, and the Mobile Web. Wearable technology devices automatically collect personal data. Fitbit, for example, keeps track of one’s own sleep patterns, steps taken, and calories burned. And the Mobile Web is the platform that can store and present such personal data directly transferred from those devices. Through these devices and the resulting personal data, we get to observe our own behavior in a much more extensive and detailed manner than ever before. Instead of deciding on which part of our life to keep record of, we can now let these devices collect about almost all types of data about ourselves and then see which data would be of any use for us and whether any pattern emerges that we can perhaps utilize for the purpose of self-improvement.

Quantified Self is a notable trend not because it involves an unprecedented technology but because it gives us a glimpse of what our daily lives will be like in the near future, in which many of the emerging technologies that we are just getting used to right now – the mobile, big data, wearable technology – will come together in full bloom. Learning Analytics,’ which the Horizon Report calls “the educational application of ‘big data’” (p.38) and can be thought of as the application of Quantified Self in education, has been making a significant progress already in higher education. By collecting and analyzing the data about student behavior in online courses, learning analytics aims at improving student engagement, providing more personalized learning experience, detecting learning issues, and determining the behavior variables that are the significant indicators of student performance.

While privacy is a natural concern for Quantified Self, it is to be noted that we ourselves often willingly participate in personal data monitoring through the gamified self-tracking apps that can be offensive in other contexts. In her article, “Gamifying the Quantified Self,” Jennifer Whitson writes:

Gamified self-tracking and participatory surveillance applications are seen and embraced as play because they are entered into freely, injecting the spirit of play into otherwise monotonous activities. These gamified self-improvement apps evoke a specific agency—that of an active subject choosing to expose and disclose their otherwise secret selves, selves that can only be made penetrable via the datastreams and algorithms which pin down and make this otherwise unreachable interiority amenable to being operated on and consciously manipulated by the user and shared with others. The fact that these tools are consumer monitoring devices run by corporations that create neoliberal, responsibilized subjectivities become less salient to the user because of this freedom to quit the game at any time. These gamified applications are playthings that can be abandoned at whim, especially if they fail to pleasure, entertain and amuse. In contrast, the case of gamified workplaces exemplifies an entirely different problematic. (p.173; emphasis my own and not by the author)

If libraries and higher education institutions becomes active in monitoring and collecting students’ learning behavior, the success of an endeavor of that kind will depend on how well it creates and provides the sense of play to students for their willing participation. It will be also important for such kind of learning analytics project to offer an opt-out at any time and to keep the private data confidential and anonymous as much as possible.

D. Back to Libraries

The changed format of this year’s Horizon Report with the ‘Key Trends’ and the ‘Significant Challenges’ has shown the forces in play behind the emerging technologies to look out for in higher education much more clearly. A big take-away from this report, I believe, is that in spite of the doubt about the unique value of higher education, the demand will be increasing due to the students’ need to obtain a competitive advantage in entering or re-entering the workforce. And that higher ed institutions will endeavor to create appropriate means and tools to satisfy students’ need of acquiring and demonstrating skills and experience in a way that is appealing to future employers beyond credit-hour based degrees, such as competency-based assessments and a badge system, is another one.

Considering that the pace of change at higher education tends to be slow, this can be an opportunity for academic libraries. Both instructors and students are under constant pressure to innovate and experiment in their teaching and learning processes. Instructors designing the Flipped Classroom model may require a studio where they can record and produce their lecture videos. Students may need to compile portfolios to demonstrate their knowledge and skills for job interviews. Returning adult students may need to acquire the habitual lifelong learning practices with the help from librarians. Local employers and students may mutually benefit from a place where certain co-projects can be tried. As a neutral player on the campus with tech-savvy librarians and knowledgeable staff, libraries can create a place where the most palpable student needs that are yet to be satisfied by individual academic departments or student services are directly addressed. Maker labs, gamified learning or self-tracking modules, and a competency dashboard are all such examples. From the emerging technology trends in higher ed, we see that the learning activities in higher education and academic libraries will be more and more closely tied to the economic imperative of constant innovation.

Academic libraries may even go further and take up the role of leading the changes in higher education. In his blog post for Inside Higher Ed, Joshua Kim suggests exactly this and also nicely sums up the challenges that today’s higher education faces:

  • How do we increase postsecondary productivity while guarding against commodification?
  • How do we increase quality while increasing access?
  • How do we leverage technologies without sacrificing the human element essential for authentic learning?

How will academic libraries be able to lead the changes necessary for higher education to successfully meet these challenges? It is a question that will stay with academic libraries for many years to come.

Fitting In Reading

It seems like every year one of my New Year’s resolutions is to read more. Read more? But I’m a librarian, I read all the time, right?

Over the 7 years that I’ve been a librarian I’ve heard that misconception all too often upon meeting new people. “Oh, you’re a librarian? You must read all the time/love to read/spend your days reading!” Of course the context of that statement ultimately determines my response (and I am always polite, even when slightly exasperated), but in truth the answers are no, yes, no. Of course I love to read, as I always have, even before I was a librarian. But the amount of long-form, focused reading that I typically do during my workday is very, very small. Not that other forms of reading don’t matter — I can usually keep up with my work-related RSS feed and the newspaper, and like most office workers I read many many MANY emails each day. But sit down in my office with a book? Not often.

While I’ve found blogs and other online sources to be useful in keeping up with the academic librarianship and higher education more generally, lots of scholarly research and practical information is published in books and journal articles, too. Reading a book about information literacy, or the latest issue of C&RL, or a book about student retention that specifically addresses commuter colleges is totally, 100% relevant to my job as Coordinator of Library Instruction at a non-residential college.

So why is there a stack of books and articles 8 inches high on my desk? And a book due back to ILL tomorrow that I haven’t even cracked open?

Reading, and especially reading in print, is tricky in an office environment. To me it has the appearance of being simultaneously uninterruptible and leisure-like, which I realize are somewhat at odds. The focus that someone reading a long-form text brings to the task, perhaps taking notes as they read, sometimes makes it seem almost rude to bother them. But that’s contrasted with the popular image of a professor with their feet up on their desk, surrounded by books, just waiting for students to stop in with questions. I’ve exaggerated both of these scenes, but I think there’s a grain of truth in each.

If I’m reading at work, will folks not stop in because I seem focused and they don’t want to interrupt me? Or, on the flip side, if folks do stop in will I lose track of the thread of the reading? And, perhaps the core of the issue, is reading “work” in the same way that other office-bound tasks we may do at our jobs are “work”? Or does reading at my desk make it seem like I’m not working, especially if there are other tasks that need doing on my to-do list? Alternatively, I could bring work-related reading home to tackle on evenings and weekends, but then I’m shortchanging my opportunities for leisure reading (which I never feel I have enough of anyway).

Keeping up with the scholarly and practical literature in my field is professional development, and as such it’s an important and worthwhile undertaking. So maybe it’s as simple as that — reading for professional development is a work-related task like any other, and I should add it to my to-do list for each day.

Do you read books and articles while at work? How do you find the time and space to keep up with longer form professional reading?

Serendipity Without Stacks

Timeliness, structure, and willingness to perform process-oriented tasks and maintain operations with consistency are some of the work behaviors that I associate with librarians who have experience as hourly library workers.  For those reasons, I value the years that I spent as a full-time library staff person before being offered my first librarian role.

But moving from classified to professional status has, for me at least, involved a paradigm shift that has been difficult at times to wrap my head around.   As library staff, I had some autonomy and input into decision making, but my primary role was to carry out library protocol.  I believed that a cheerful, ‘can do’ attitude was the objective that I should constantly be striving for, and sometimes I even succeeded at that goal!

As a librarian however, I’m finding that a plucky attitude and a consistent desire to do my job well are only the beginning.  I must also conceptualize some of the overarching goals and objectives that I want to define my library career.  It isn’t that I’ve never thought critically about the role and future of libraries…I certainly did in graduate school!  However, over the last couple of years, I had put those thoughts aside in order to focus on job knowledge.  Moreover, I was engaged in a search for a professional job, and I wanted to keep my options open; I believed that over-narrowing my focus would be problematic.

Now, though, it is time for me to think deeply about the paradigms around which I wish to structure my career.  In some library roles, professionals are anchored by a collection or a narrowly focused user group, and their career objectives flow naturally from those starting points.   My position is a little different.  As I mentioned in a previous post, my job is newly created and intentionally flexible.  Moreover, I work in a non-traditional academic library environment, which is fairly young (the UW Library Research Commons is only 3 years old).

No doubt there are many library paradigms that I will come to explore, ponder, and perhaps even subvert (!) over the course of my career.  The one that I have been thinking about a lot lately, however, it that of the “serendipity of the stacks.”  I’m not sure where I first encountered this term, but a little quick research turns up an article by Michael Hoeflich [1] which captures succinctly the spirit of the idiom; that of the fortuitous nature of research and the intellectual thrill of making an important research discovery that can only be achieved through deep relationships with library collections.

This is a well worn idea, sure, but it’s in idea that I like and I identify with (full disclosure: I spent my graduate school years as a student curatorial assistant in my library’s rare book collection).

The Research Commons is bookless, and our focus is on providing space and technology to promote collaboration.  But from that collaboration, intellectual serendipity can surely arise.  I have personally seen it happen, particularly at the programs and events that we host in my library, such as our Scholars’ Studio series, which invites graduate students from across disciplines to present ‘lightning talks’ on a given topic.

Programming like this gets at the human aspect of “serendipity without stacks” and mark the library as a place where spontaneous learning and collaboration can happen.   It’s a good start.  But I am also interested in new modes of serendipity that could be discovered in the realm of digital scholarship.  What could this interest mean for the future of my library career?  I’m not sure yet, but I trust that the answers will come to me; through serendipity or otherwise.

1. Hoeflich, Michael H. “Serendipity in the Stacks, Fortuity in the Archives.” Law Libr. J. 99 (2007): 813.

Conference Highlights

A few weeks ago I attended the 2012 Library Assessment Conference in Charlottesville, VA. In addition to being a great opportunity to learn more about a huge variety of library assessment activities, LAC12 was also my first experience at a professional library conference.

After three straight days of listening to paper and plenary sessions, perusing posters, and chatting with librarians from around the country, I am just now digesting and synthesizing everything I learned. In addition to the many projects I would like to consider adapting to my library, there were several themes that resonated to me as a new academic librarian.

Try Saying “Yes.” Originally, LAC12 wasn’t even on my radar.  But due to some unexpected staff change-over just a few weeks before the conference, I was asked to attend. Although there were some stressful last-minute travel arrangements, planning for time away from work, and a poster-presentation to get up to speed on, (oh and, as it turned out, Hurricane Sandy to prep for), I decided to say “Yes.” And I’m glad I did. It turned out I learned a lot not only about library assessment activities, but also about being flexible, taking chances, and exploring deeper domains without hesitating to ask questions. While we’re all operating with a limited amount of time and attention, I think in the transition to a new career it’s particularly important not to cut oneself off from unexpected opportunities.

Own the Change. John Lombardi gave an interesting keynote about the transition to the “library cloud” in which he told us to “own the change.” Not only is it important for us to “own” the future of librarianship, but it’s also crucial to remember during any transition, personal or professional. When I started my new job, other librarians advised that it could take 6 months to a year for me to consistently feel like I know what I’m doing on a day-to-day basis. One thing I’ve found to help with the transition from student to professional is simply to “own the change.” I feel lucky to be in a profession and a position that, to a large extent, allows me to shape my future and follow my interests. Finding the edges of my job, exploring my new city and, as one of my fellow FYALE bloggers mentioned, trying to figure out what to do with my new-found spare time are all opportunities to take ownership over the student-to-professional transition.

Collaboration is Key. One comment I received on my previous post is that collaboration is not limited to working with library colleagues, but should also extend to colleagues across campus. While this has been stressed during new faculty sessions on campus and in my work building relationships with faculty in my instruction and subject liaison areas, it also came up over and over again during presentations at LAC12. In each session I attended, at least one presenter mentioned collaborating with someone outside of the library. Have an instruction theory or technique you want to test? Find a faculty member who is interested in shaking up their instruction or classroom activities. Not sure the best way to design your study or run those pesky statistical tests? Contact your computer science, mathematics, social science, etc. department to seek advice and potentially find collaborators. Equally important to remember – collaboration can be key in seeking grant funding. As a new librarian, I’ve found it’s extremely easy to stay busy and never leave the library. This conference helped remind me that forging relationships outside of the library is an important part of my daily job.

Finally, after chatting with my colleagues a bit after the conference, it was clear that we all identified slightly different important “take-aways.” And so I’m curious -  have you recently attended a conference? What were your big take-aways, professional and personal?

You Can Tell Everyone About This PHITE Club

Editor’s Note: Here at ACRLog we are always open to guest posts from academic librarians who want to share a story about an interesting or innovative project at their library. I was attending the Texas Library Association conference when I came upon just such a project at the poster sessions. I had to know what PHITE Club was all about. Once I did, I thought ACRLog readers might want to know about it too. So I asked Ian Barba, Library Technology and Management Services Librarian, and Shelley Barba, Metadata Librarian, both at Texas Tech University, to tell us more about PHITE Club. In their contributed post below, for which we greatly thank them, Ian and Shelley describe what PHITE Club is, what the rules are (of course), and how it has made a difference at their library. If you are looking for a unique professional development program for your library, this may be something worth trying. Just think about it. Challenging your fellow academic librarians to a PHITE! Here’s how it works…

There is more to this idea than just a cheeky title. PHITE (Present Hypothesis in Team Environment) Club was created out of a necessity to engage in scholarship. It is such a large part of our job, and yet there is little that senior academic librarians do to support neophyte librarians in navigating the at times scary world of presenting research in front of a professional audience. And thus, much more out of necessity than creativity, PHITE Club was formed at Texas Tech University Libraries.

We meet once a month on a strictly volunteer basis. At the meeting, a member or group of members will give a presentation which is then followed by appropriate questions and constructive criticism. Near the end of the meeting, that day’s presenter draws the next presenter’s name out of a box containing name slips of those present. That person then has one month to research and prepare a presentation. All library faculty and staff are invited to participate, as long as they are willing to follow the club’s rules.

These rules are:
1) Talk incessantly about PHITE Club
2) Participants should only offer constructive criticism
3) Participants have to PHITE, eventually

The first rule is a twist on Chuck Palahniuk’s first rule. There are no hidden agendas or conspiracies with this club. We just want to practice public speaking and become better at it. If people wish to discuss the club with their colleagues, we encourage them doing so.

The second rule is to support the club as a safe place of growth, not a way to develop new neuroses about presenting. Comments can cover anything about the presentation from the substance of the material presented, to the presenters’ body language, and are always intended to help.

This third rule is important as the goal of the club is professional improvement. Thus the lottery system for choosing the next presenter ensures some amount of buy-in and risk among club members, not to mention just the right amount of fear to keep things interesting. Indeed, the risk of presenting in front of fellow employees is in many ways scarier than presenting at a professional conference.

And, much like its titular godfather, our club is helping junior librarians and library staff overcome the fears that are holding them back. Since the inaugural meeting in October 2009, at least three members have either taken their PHITE Club presentations on the road or made commitments to do so. The feedback we have received since the club was formed has been overwhelmingly positive—particularly regarding the questions and comments portion of the meetings.

We expect to see more presentations premiered in club meetings before given at professional conferences. In fact, at more recent meetings, the club has forgone drawing a presenter at random because there have been willing volunteers—eager for a chance to present in the PHITE Club environment. And while we are proud that we are sharing research across departments and building stronger presentations, it is the environment we are building of which we are most proud. In our small way, we are helping faculty and staff make their library jobs into their library career.