Tag Archives: students

Straight talk: Inviting students’ perspectives on information literacy teaching and learning

My colleagues and I received a grant from our regional consortium to develop information literacy continuing education opportunities for faculty, librarians, and other stakeholders at our institutions. As part of this initiative, we’re planning a one-day symposium during which participants can share successes and challenges in information literacy teaching and learning and that inspires intercampus dialog about our future teaching practices. We plan to include faculty and librarian presentations, discussions, and workshops. I’m especially excited about our plan to organize a panel of undergraduate students. We want to convene this panel so that we can hear directly from students themselves about information literacy teaching and learning. Some of the most interesting pedagogical conversations I have are with students about their perspectives on their own teaching and learning experiences and development. I’m eager to find more ways to facilitate these conversations.

We’re still in the early planning stages and are just beginning to think about how to invite students to participate in the panel and in what areas we want to focus the discussion. I’m so far thinking about posing questions like the following to the student panelists to help guide the session:

  • What information literacy teaching practices, learning experiences, and assignments have helped you learn and grow best?
  • What have been barriers to your information literacy development and successes?
  • What information literacy-related strategies, concepts, or skills have been most confusing or troublesome? Why? Have you been able to overcome those roadblocks? If so, how?
  • Do you think of yourself as an information consumer, creator, or both? How so?
  • What strategies, habits, or attitudes do you practice that help you plan, monitor, and assess your information consumption and creation?
  • What advice would you offer to other students information consumption and creation? About information literacy learning?

If you were to convene a panel of undergrads (or perhaps you already have), what would you want to ask students about information literacy? What do you want an audience of faculty to hear from students about information literacy? I’m eager to hear your thoughts in the comments.

The Grossly Exaggerated Death of the Library, or Why I Don’t Discourage Students from Attending Library School.

What do you say to the next generation of Librarians? Since I’m a First-Year Academic Librarian Experience I would assume the “next generation” is probably me, and it is a little too soon to play the grizzled older “in my day” type librarian. Because I work in a University Library, I know students finishing their undergraduate degrees considering graduate school or library school. They ask me if library school is a good idea and what a person like them should do if they’re interested in the humanities. I suspect that because I’m so close to having finished school I am sensitive to those questions. After my own negative experiences in undergraduate and graduate school, I have decided that I will not discourage anyone from the path that I succeeded on. I ask those who tell students not to pursue librarianship where else these students should focus their energies?

Libraries have a real crisis of confidence. Google “don’t go to library school” (I took a screen shot so you don’t actually have to google it) and you’ll see the kind of pessimism that plagues our students. The result of this is that students have a clear and unhealthy obsession (see any /r/Librarians Reddit posts), in some ways encouraged by current librarians, about whether or not they’ll get a job at the end of school. It doesn’t help that resources like Hiring Librarians, while a great source of information, often publishes the most pessimistic and disheartening interviews with “hiring” managers. Librarianship is dying, everyone abandon ship.

Don't google this
Don’t google this

As a student, I wrote extensively about this phenomena and how it breeds insecurity and negativity in already stressful student lives. Now that I’m a professional I see that this insecurity and negativity then leads to an undervaluing of the work that we do on college campuses. Many of us had formative experiences working closely with librarians in University Libraries and wanted to “pay it forward” by being part of the library-industrial-complex. When we tell students not to pursue what we have succeeded at we tell them that they are not as good, elite, or lucky as we are.

Judging from my friends and colleagues, I know that these concerns are not limited to librarianship. Anxiety over jobs and the economy is one of many issues that drove voters to the polls seeking “change” a month ago. Many of you will say “but librarianship is special because it is really dying!” Much of this is predicated on a longstanding prophecy of the death of print and of the book itself (after all what is a library if not a place for books). Whether or not this death comes from technology or from a deep-seated American anti-intellectualism, the threat to learning and reading impacts directly on our profession. Ongoing austerity movements in government challenge librarians to justify their own existence. But our “worth” is transcendent as J. Stephen Town writes “relying on a shared belief that there is an impact through higher education on individuals and society, and beyond that there is a value arising from being educated, which relates in a fundamental way to human flourishing.”(112) While “human flourishing” is difficult to measure it is unlikely our society will totally move past an expectation of education and learning as a hallmark of growth. But if we cannot measure the impact of the library, how do we know that it isn’t dying?

In anticipation of the death of libraries, there are two paths that librarians and scholars have taken. One has been toward change and innovation (or as a pessimist might say bargaining) where we change what we do and how we measure it to prove our worth and the other toward resignation and defeatism, where we tell people the library is dead and not to join our funeral parade. There is a great article that counters this pessimism entitled “The Library is Dead, Long Live the Library!” where the authors acknowledge that the academic library faces competition in the digital world as we are no longer the chief source of information for students and the public while positing the changes we need to make to ensure our own survival.(Ross 146) The “information fog,” as William Badke calls, makes us all lost and librarians are those who can leads us through the murk.

Interestingly, the rise of the anti-intellectual is often attributed as either the result or the cause of the libraries downfall. The ongoing and well publicized struggles with “fake news” are seen as either calls to arms for librarians or defeated examples of the long decline of the library in American life. Either way, the importance of librarians is still central to the teaching of information efficacy and theory, and, if the present crises in media confidence shows, we will always be needed. The library is not dying, it is changing. This is not outside of our own history nor is it something about which we should be afraid. Students should be aware of that change and the challenges of the future but never discouraged by it.  If we believe that the current and future work is worth doing then we should encourage those likeminded students to continue our cause.

I do not want to downplay the struggles of unemployed or underemployed librarians, and I don’t ascribe to the ongoing and troublesome myth that librarians will be retiring and we’ll all get nice paychecks when that happens. I also do not want to paint a rosier picture than exists for new graduates. There are real struggles for people wanting to get into librarianship, but we should never discourage those that are interested in our work from getting involved. If every Library student listened to their faculty mentors about not applying to graduate school we’d have no graduate students next year, and no new librarians in two years, and our universities would collapse along with society. This is an exaggeration, but if I was discouraged from reading about how librarianship was dying, I wouldn’t have the job that I enjoy so much. I expect that many of you had that same discussion and warning prior to enrolling in school. Losing people like us is the danger in telling students not to pursue the work that we love.



Badke, William. Research strategies. iUniverse: New York, 2004.

Town, J. Stephen. “Value, Impact, and the Transcendent Library: Progress and Pressures in Performance Measurement and Evaluation.” The Library Quarterly: Information, Community, Policy 81, no. 1 (2011): 111-25. doi:10.1086/657445.

Ross, Lyman, and Pongracz Sennyey. “The library is dead, long live the library! The practice of academic librarianship and the digital revolution.” The Journal of Academic Librarianship 34, no. 2 (2008): 145-152.





Exploring artifacts of students’ learning trajectories, or The view from here

I’ve been serving on the Institutional Review Board (IRB) at my institution for a little over a year now. If you’re not familiar with the purpose and scope of an IRB, it’s generally the group’s charge to review, approve, and monitor research conducted with human subjects. It’s the IRB’s responsibility to ensure that researchers are taking steps to protect the safety, welfare, rights, and privacy of subjects.

A majority of the applications I’ve reviewed in the past year have been submitted by undergraduate student researchers. At my undergraduate-only institution, it’s not unusual for students to propose and conduct studies. I’ve really appreciated the opportunity to see students’ research from this perspective. While I often consult with students working on research projects, it’s usually from my vantage point as a reference/instruction-type librarian. I confer with students as they identify topics of interest, explore the literature, identify gaps, develop searching and organizational strategies, and so on. My position as a member of the IRB offers me a different view of their work. In their IRB applications, students describe: their research aims and procedures, the characteristics of their intended subject population, how they will recruit subjects, how they will protect the privacy and anonymity of their subjects and obtain informed consent from them, how they will safeguard the data they collect, the risks involved in their proposed research, and how they will reduce those risks.

Each student’s application is unique, of course, but my colleagues and I have noticed a few challenges that seem to come up more often than not. Most common among these problem areas is the informed consent form. Northwestern University’s IRB describes the importance of informed consent well: “Obtaining informed consent is a basic ethical obligation and a legal requirement for researchers. This requirement is founded on the principle of respect for persons … [which] requires that individuals be treated as autonomous agents and that the rights and welfare of persons with diminished autonomy be appropriately protected. Potential participants must be provided with information about the research project that is understandable and that permits them to make an informed and voluntary decision about whether or not to participate. The amount of information and the manner of presentation will vary depending on the complexity and risk involved in the research study. Informed consent is an ongoing educational interaction between the investigator and the research participant that continues throughout the study.”

The informed consent form, then, is an important method of communication between researcher and potential subject. In my recent sample of applications, I’ve noticed students struggling to effectively convey their projects’ goals, benefits, and risks to potential subjects. Students sometimes leave out important information about what subjects will be asked to do in the studies. Students also often use very technical or formal language that is not only unfamiliar, but likely inaccessible, to people new to their study or discipline. Of course, we all struggle with this. Once we’re inside a research project or, for that matter, a topic or a process of any kind, it can be hard to step outside and see it from a beginner’s perspective.

It’s interesting, though, to perhaps consider the disconnects visible in the forms students have drafted as artifacts of their transitions from research newcomers to insiders. The students, as they work to research and design their own studies, become increasingly steeped in and comfortable with the methods, language, and conventions of the discipline. They may begin to take pleasure in their growing fluency even. Their facility and satisfaction is visible in the informed consent forms they design. They may not yet, however, have the metacognitive awareness to look past–or perhaps back on–their own trajectories to consider how to communicate effectively with their potential subjects, newcomers to their work. Of course, it’s possible that I’m overreaching a bit with this analysis.

Still, the connections between this work and information literacy teaching and learning seem rather notable to me, especially around the concepts of information ethics and audience. When I began this post, exploring these ideas and accompanying opportunities for teaching was my original purpose. What I find more useful at this moment, though, is this reminder about the journey from newcomer to insider and the viewpoints that journey affords, but also sometimes occludes. Despite my best intentions, where and how have I, by virtue of my sightlines, obscured the potential for others’ understanding or blocked their entry? I’ve written before about how librarians are uniquely positioned as translators, which I consider as one of our profession’s core strengths, opportunities, and responsibilities. I’m grateful for these reminders to pause and reconsider my own position, journey, and viewpoints and how that facilitates or hinders my interactions with my students, as well as my colleagues.


Two perspective triangles, with their perspective axis and center” by Jujutacular is licensed under CC BY-SA 3.0.

Director at the Desk

This week I’m trying something I’ve never done before: I’m working one evening and one weekend shift at our Reference Desk. All librarians in the library where I work take a few short Friday evening shifts, including me, but until this semester I’d not yet done reference up to our later weeknight closing or all day on Saturday (though in the past I’ve taught classes at both times).

My main interest in taking these shifts is to learn more about what the library’s like during our evening and Saturday hours. We do a full headcount multiple times each semester of everyone using the library, and keep the usual statistics about reference transactions, circulation, and printing, so we do have some sense of how the library’s used when the full-timers aren’t there. And of course our evening and Saturday library faculty and staff share any concerns or news with us, too. But as both a library director and a researcher interested in how students do their academic work, I’ve been more and more curious to see for myself. How are students using the library outside of the standard work week? What areas of the library see the most use, and are there bottlenecks (if any)? Are there services or sections of the library that aren’t used in these off-hours?

I admit that I was somewhat nervous in the run up to this week. It’s not that I’m concerned about making grave errors — our work is important, but the library’s not an emergency room. But since I’m not on the desk often I feel like my reference skills are somewhat rusty. Our discovery layer was added after I became a director (and stopped teaching regularly), so I’m much less practiced at using it than I was with our online catalog. Technology questions can be tricky, too; I’m grateful that we’ve added a dedicated tech support staff member at the reference desk, which is a huge help for the inevitable questions about campus wifi or using the LMS, not to mention printer jams.

I drafted this post during the second half of my evening shift, and I was delighted to be there! I’m a little bit out of practice in explaining the research process clearly and concisely, but I’m getting better with each question. Midterms are only just over a week away so I’ve had a fair number of research consultations in between requests for the stapler and scanners. It’s been interesting to see the ebbs and flows — we are really, really busy during the 5-6pm class break, especially with students printing out assignments and readings before class, but then things slow down considerably. The quiet floor is quieter than during the day, and the talking floor is quieter, too. I still miss the regular interaction with students that I had before I became Chief Librarian, and it’s been great to have that experience again this week.

Other than scheduling enough time for me to eat before my shift started (which was entirely my own fault), I’m chalking up my stint at reference earlier this week as a success. Tomorrow’s Saturday, and I’m looking forward to going back for more.

The Time is Now: Scholarly Communication and Undergraduates

“Open Access empowers all scholars, not just those with a Ph.D appended to their last names.”

~char booth, open access as pedagogy

Several recent developments in the scholarly communication world have left the future feeling bleak. An April news piece in Science concluded that millions of pirated papers continue to be downloaded from Sci-Hub. The piece states that for access or convenience (or both), “[o]ver the 6 months leading up to March, Sci-Hub served up 28 million documents” for researchers around the globe (para 6). Some of the papers downloaded were open access, with more than 4,000 papers available from PLoS. Even more surprisingly, “some of the most intense use of Sci-Hub appears to be happening on the campuses of U.S. and European universities” (para 10).

Let me be clear: I believe that Sci-Hub and the work that Alexandra Elbakyan is doing is imperative and eye-opening (if for no other reason than that it “has hastened the speed and vigor of [the OA] conversation.”) But I wanted to share two immediate, visceral reactions that I had to these findings. The first is that this is undeniably an indictment of current library systems and how functional and accessible they are to our users, particularly if those that already have access through their library databases and Interlibrary Loan still prefer using Sci-Hub. The second, which is perhaps more important, is that this will have repercussions with vendors. Last open access week, our library hosted two showings of “The Internet’s Own Boy,” which is a documentary about Aaron Swartz’s life and work. One of the people interviewed for the documentary talked a bit about “underground” or illegal movements. This person expressed that they are important and even central to progress (particularly when all legal routes have been exhausted) but that they can inhibit the legal, mainstream progress that is in motion.* I have to wonder how strict vendors will be in the future in an effort to shut Sci-Hub—and sharing—down.

Since the Science article was published, more has happened. It is difficult to say if these developments are a direct result of the Sci-Hub findings or simply part of vendors’ constant quest to create more revenue. In May, Kevin Smith published a blog post entitled “Tightening their Grip.” In the post, he discusses publishers ever-growing control over access to scholarship, including Wiley’s “control over the pre-peer review copy of scholarly manuscripts” (para 2). He ends the post by discussing Elsevier’s purchase of SSRN and their interest in data on scholars’ behavior and impact. Last week, Phil Davis wrote about two-step authentication and its possible repercussions for Sci-Hub. I would add that this addresses my first reaction—this could potentially make library systems even less intuitive for our users (which, in turn, makes Sci-Hub even more attractive!).

I hope I’ve made it clear that it’s incredibly messy. Yet, while all of this happens—we see more evidence that our students are using Sci-Hub and we watch Elsevier continue to acquire more pieces of scholarly workflow and the scholarly communication system—it becomes more and more evident to me that librarians are missing an important opportunity.

Most of our efforts to move the system closer to openness seem to focus on helping faculty understand the importance and impact of making their work open. This is a start but it is clear that out of all of the populations that the library engages, this group has perhaps the most developed and ingrained practices for sharing their work. I’m not implying that we shouldn’t try to work with faculty. But I am asserting that we aren’t doing enough to engage graduate students and undergraduate students. Yes, you read that right. Undergraduate students.

In 2010, Warren and Duckett claimed that undergraduate students “largely remain excluded” from scholarly communication outreach (pg. 352). While their article started a conversation and Davis-Kahl and Hensley have added to it, I believe that we haven’t come far enough. Amy Mark has written that “[b]ecause of how knowledge and expertise are arranged in the academy, there is little trust in the student voice” (pg. 5).

Even with more of an emphasis on the “student as creator” in library discourse, our outreach seems to reflect this claim. We seem to question whether undergraduates will be able to engage with the complexities of access or even care about the economics of scholarship. By doing this, we’re shortchanging our students, compromising their ability to be truly information literate, and impeding the greater open access movement. Introducing undergraduate students to the complexities of access and scholarly communication can make them more informed authors, information consumers, and future advocates for open access. Stephanie Davis-Kahl (2012) adds,

Asking students to consider if and how they want their own work to be shared and used by others shifts the nature of discussions from cautionary and reactive to reflective and proactive, and explicitly acknowledges that the students’ work is valued enough to be shared if they choose. (pg. 213; emphasis mine)

At my own institution, students get scholarly communication. I don’t mean that they understand the cost of information, how and why they can access it (more on this later), or the stakeholders in the scholarly communication system. I mean that they get the root of scholarly communication—that the point is to share so that knowledge can progress. As an example, in our college’s newspaper, The Davidsonian, there is a section called “The Yowl.” This satirical section pokes fun at the quirks of Davidson College and the greater Davidson community. Some of the satirical section headings have included “Davidson Creates New Interdisciplinary ‘Undecided’ Major” and “Local First Grader to Allow ‘Unsatisfactory’ Report Card Grade to Haunt Him for the Rest of His Life.” In the April 2016 issue, one of the headings read, “Student Excited for Thesis to Collect Dust in Dark Corner of the Library.”

I know that this is meant to humorous. But I also think that it is telling. Students understand that their work has to be shared to have an impact. Though they might not be able to articulate it, they might even be frustrated with the library’s inability to give them a mechanism to share their work widely through an institutional repository. They spend hours and hours of their time researching and writing important, original research and they don’t have an avenue to see this research have an impact in the world. Someone has to ILL the print copy of their thesis from us to even read it! As I think about this, I’m reminded of what a faculty member that I admire once said to me: “Davidson students’ work is too good to be sitting in a drawer somewhere. We have to share it.”

And while they get the root of why scholarly communication is important, so many of our students don’t understand how and why access happens. A few weeks ago, my colleagues Cara Evanson, James Sponsel, and I presented at Library Instruction West. We talked about an assessment we created last year that utilized case studies to better understand students’ misconceptions and understandings of the research process. One of our most important findings was that our students didn’t understand the complexities of access. I presented this finding by using the following slide, which is composed of student quotes. All of the quotes are from incoming Davidson students who were asked to evaluate at least two case studies, one of which describes a researcher hitting a paywall:

access quotesStudents didn’t understand that non-scholarly information, like articles in the New York Times, can also live behind paywalls. They didn’t understand the limitations set by copyright and what that means for access. They didn’t even understand why someone might have to pay for information or, surprisingly, that some people just can’t afford to pay for information. I know that this might appear to reflect poorly on our students. I would argue that this is just as much a reflection of librarians.

These students have presumably accessed subscription-based content, possibly with the help of a librarian. But no one ever explained to them why they could access the content, who couldn’t access the content, what that meant for progress and knowledge creation, and what their role in all of this was. Do we systematically explain to students that they will lose access when they graduate? Many of them might be using Sci-Hub right now. Do we even engage them in why Sci-Hub exists? Are we transparent about the role they play in changing the system as an information creator? Don’t we think that their understanding of these systems is central to information literacy?

I’m in the process of co-authoring an article that will present some of the ways we’ve had success in answering these questions at Davidson. I know that I don’t have it all figured yet. But I do know that these questions have to be answered in an institutionally-relevant way. We have to use the context of our specific information literacy programs, missions, workflows, and student bodies to engage these questions on our campuses in a way that makes sense. We have to tailor our programs and outreach to fill this gap.

I also know that this work has to be built upon some basic principles: undergraduate students are legitimate creators of information now. They will be the faculty members, scholars, and citizens of the future. Right now, we meticulously train them to use resources they’ll lose days after they graduate. We’re doing them—and ourselves—a great disservice by not introducing them to the complex, ethical questions surrounding openness.

*I am not critiquing the underground movements both Swartz and Elbakyan have created. It is both shortsighted and privileged to claim that progress can only happen through legal venues. It is outside the scope of this post to get into the complexities of ethics and progress but others have started to speak publicly about this. See John Sherer on our collective needs (last paragraph), Kevin Smith on malum prohibitum and malum in se, and Carolyn Gardner on libraries’ complex position.