Tag Archives: twitter

Peer Mentoring in the Profession

 

I talk a lot about peer mentoring and my network in some of my other ACRLog posts (see “Don’t Underestimate Your Peers” in my tips for LIS students post). The last few months of being a new librarian, publishing my first peer-reviewed article, and presenting at conferences—all of which I couldn’t have done without the support of my peers—have convinced me that this topic deserves its own post.

I presented with a few of my closest friends last month at ALISE. Our panel was about three different student-led initiatives and how LIS schools can more systematically involve students in decision-making. When we received questions from the audience, we would sometimes ask each other to answer a specific question because of that person’s unique perspective or experience. We fed off of each other’s energy. I had somehow forgotten how much they always challenge me, both professionally and personally. It was invigorating to hear their answers—answers that provided a critical lens and held that students were qualified stakeholders that deserved a spot at the table. The panel brought me back to the energy that keeps me going as a librarian.

Right after the panel, a collaboration I facilitated with a peer, Dylan Burns, went live. The ACRLog team had composed a list of questions for Hack Library School and ACRLog writers to address. We had no idea what the posts would look like and if we’d receive provocative, coherent posts from the prompts we created. Almost everyone that wrote for the collaboration was one of my peers and—full disclosure—several of the people posting were my friends. I was awed by the quality of every post. This collaboration pushed me to question my work/life balance, how I treated (and continue to treat) accepting my current job as the “finish line,” and the complexity of my professional identity. Most importantly, the posts made me really consider how much I try to create space for others on this blog and in other places that I have privilege and opportunity. One post in particular made me question how we reward (and, often, condemn) vulnerability and honesty within LIS. The collaboration and the conversation and comments it created took me on a rollercoaster of ups and downs, through joy and even disappointment. But I never stopped thinking. Every post made me think.

That’s what my peer mentors do. They make me think. They challenge me. They teach me. And I, in turn, become a better librarian, teacher, friend, and writer through mentoring them. If someone were to ask me what I like most about being a librarian, I don’t think I would say that it’s working with faculty or students. I don’t think that I would even say that it’s that I get to learn something new every day. I love those things about librarianship. But to be brutally honest, it’s the community that keeps me coming back day after day. My accomplishments are my peers’ and vice versa. Every success is something we’ve worked through together, through the literature or Twitter or personal relationships; every failure is something we can debate and contemplate further.

I thought about my peer mentor relationships a lot when I was writing an article for In the Library with the Leadpipe last October. I respected my reviewers so much that I was afraid to send them a very rough first draft of my article. I asked a few of my closest peers to read the draft and give me feedback. Some of their feedback was harsh but every piece of it was helpful. All of their notes and suggestions helped me restructure the article, find my unique voice, and make my argument more coherent. I sent a revised first draft to reviewers and one of them, an expert in critical open education whom I deeply admire, said “I am grateful that this was written and that it will be published, and I am honored to have been asked to be a small part of it!” I don’t say this to boast about myself or my writing. The draft that she read would have never existed if my peers hadn’t read a much less refined version of it and still seen enough potential to suggest improvements. Moreover, I would have never even submitted an idea to Leadpipe if I didn’t have the encouragement and support of my peers. That comment is as much theirs as it is mine.

I’d like to be clear here: peer mentoring is so much more than giving feedback. I recently read a powerful book about faith and doubt by Rachel Held Evans called Searching for Sunday: Loving, Leaving, and Finding the Church. The book, which was actually suggested to me by an LIS peer I know through Twitter, begins every chapter with a salient quote. The opening quote for Chapter 30 (pg. 206) was:

When we honestly ask ourselves which person in our lives means the most to us, we often find that is those who, instead of giving advice, solutions, or cures, have chosen rather to share our pain and touch our wounds with a warm and tender hand.

– Henri Nouwen

This is what peer mentoring looks like, especially in times of transition. My first year of librarianship has consisted of my peer mentors mostly listening and empathizing. It is a lot more complex than coming up with a list of suggestions.

The only experience that I have to draw from is my own. But I wonder if this side of peer mentoring—providing comfort and compassion for others in times of transition—is as foundational for, say, a new library director or librarians new to middle management. In a recent post, entitled “Lost in Librarianship: Where I Wonder Where and If I Still Belong,” Michelle reflects on the challenges of being a new library administrator. She writes,

Now, I have found a few like-minded peers. Thank goodness. I mean, I’d be nuts already without them. But, is there more to library administration than a handful of friends that I trust? Again, where is the community?

A recent “Inside Higher Education” post on Why Mentor Matches Fail calls for faculty to move away from a guru-mentor model to a network-mentor model, which is very similar to what I describe above. The guru-mentor model relies on chemistry and the mentor having enough free time to advise the mentee (para 6). The network-mentor model recognizes that there common needs that all new faculty have: “professional development, emotional support, intellectual community, role models, safe space, accountability for what really matters, sponsorship, access to opportunities, and substantive feedback” (para 11) and that these needs should be met through a variety of mentors and a “network of support” (para 12). This echoes Michelle’s point: where does one find a variety of mentors and colleagues? I also wonder, when does a relationship go beyond a trusted friendship to a peer mentorship? Are they the same? What does true “community” look like?

The first answer that comes to my mind is Twitter. Some of the mentors I have access to through Twitter are “gurus,” but many are peers. Not everyone has access to the peer mentor network that I’ve built. I had the great privilege of attending an active LIS school in-person and having a graduate assistantship that encouraged peer to peer learning at the reference desk and through project work. So the question becomes, how can we use new means to build networks or make our current “network-mentor model” more rich? How can we continue to actively invite others into our network in a meaningful way, particularly when we know that they need access?

I don’t have all of the answers. I’d like to leave you with something that I do know, though. My favorite line of the “Inside Higher Education” piece is: “Let’s face it: mentoring is time-intensive, invisible and unrewarded labor” (para 7). My friend Elizabeth Lieutenant also tweeted about this recently. Peer mentoring is often hurling an unbelievable amount of emotional, uncompensated, invisible labor into the abyss, all while hoping that you’re helping your colleague as much as they’ve helped you. But it is, truly, the most rewarding, fulfilling, and engaging thing that I do.

Thank you to my many peer mentors who inspired this post and who continue to invest in me.

dinosaur from zine- you'll find that your GSLIS friends are your best mentors

My page from the Hello GSLIS Zine, created collaboratively on May 15, 2015

Shifting Scholarly Communication Practices and the Case of Dr. Salaita

ACRLog welcomes a guest post from Sarah Crissinger, graduate student in library and information science at the University of Illinois at Urbana-Champaign.

Many LIS practitioners are probably already familiar with this story, but here’s a quick recap just in case:

In October 2013, Steven Salaita accepted a tenure-track position within the American Indian Studies program at the University of Illinois at Urbana-Champaign. He subsequently quit his job and made arrangements to uproot his family from their home in Virginia. On August 1, 2014, Chancellor Phyllis Wise revoked his offer—an offer which had been decided upon by faculty within the American Indian Studies program—stating that she would not be passing along his recommendation to the Board of Trustees. Wise cited Dr. Salaita’s tweets as the impetus for utilizing this loophole, stating that “personal and disrespectful words or actions that demean and abuse either viewpoints themselves or those who express them” would not be tolerated. Later, it was revealed that Wise was in close contact with donors that had differing views from Dr. Salatia’s.

These actions have created a “catastrophe” for the University of Illinois at Urbana-Champaign for several reasons. First, Wise made a conscious decision not to engage in a discourse about Dr. Salaita’s viewpoint or even the format he chose to express it in, but instead punished him for voicing his opinion by compromising his livelihood. These actions don’t seem to be in-step with the values of the academy. UIUC also exhibited no real due process. The American Association of University Professors (AAUP) has held that Illinois failed to demonstrate cause without holding any hearings or even providing proper notification.

Most importantly, UIUC’s actions are an egregious violation of academic freedom. But I will assume that I don’t have to tell LIS professionals (who are embedded in academia!) the reasons why. LIS scholars, practitioners, and students have already recognized this violation of intellectual freedom and have agreed to boycott Illinois. In addition, ACRL’s Women and Gender Studies Section has facilitated a discussion about the events on UIUC’s campus. I want to instead challenge librarians to think about Dr. Salaita’s unique case in a new way.

We have reached a pivotal moment in the academy. “Scholarly” communication is being redefined before our very eyes. Next month, I will be involved (at UIUC nonetheless) with an Online Scholarly Presence Symposium, hosted by the library. We will be encouraging students to embrace social media, blogs, repositories, and other public outlets for their scholarship and ideas. I currently teach a workshop about altmetrics for graduate students and faculty at UIUC. It is centered on the idea that scholarly impact isn’t as simple as citation counts; we explore impact by looking at traditional metrics alongside alternative metrics that account for public presence.

The list goes on and on. Scholars everywhere are writing about social media’s impact on their work. Regardless of if their blog or their Twitter handle is on their dossier (I’m guessing it’s not), it still impacts their work. Roopika Rasam, a postcolonial scholar and digital humanist, recently posted an entry on her blog entitled A Love Letter to Twitter, where she stated:

Twitter has opened up the contours of the academy, widening my communities within it and linking me to the world beyond it. By using Twitter as a professional tool, I have become a person committed to working in public. I have learned more about genre, rhetoric, and audience than I ever did in college or graduate school. Ideas for articles, projects, and books germinated on Twitter. Twitter is proto-scholarship; you won’t find it in my tenure file but it’s responsible for everything in it.

Katherine Clancy, an anthropologist, recently wrote a response to a satirically proposed metric, the K-Index. Neil Hall joked that a K-Index (or, you guessed it, a Kardashian Index) would in essence gauge a scholar’s public profile against their “actual” publications by dividing their Twitter followers by their number of scientific publications. Clancy’s response? She finds that this is unfair representation that makes an either/or dichotomy; the scholars who might have a higher K-Index are the ones that are “younger, less white, and less male.” She asserts:

So yes, he’s punching down, and that makes it not funny. There is no dark corner of academic metrics to expose when the people you’re mocking are the ones least well positioned to respond. I would never have gotten that paper published – in a journal with an impact factor of 10.5, no less – because I am one of ones whose profile is built on “shaky foundations.”

All I can do… is blog about it.

Ithaka S+R’s 2012 report entitled Supporting the Changing Research Practices of Historians found that many historians use their blogs to “test the waters” for new scholarship. Sometimes they even present findings because, as one respondent stated, “I have a book. Maybe forty people have cracked the spine. But, the blog has tremendous readership.” However, the report also finds that changes in disciplinary culture and T&P practices are incremental at best. Only by adapting these practices to new modes of communication and embracing junior faculty that implement them will any real change come to fruition.

Many people argue that “tweets are not the same as classroom teaching (or scholarly writing),” and, to some extent, I agree. At the same time, we have to acknowledge that in today’s academic environment, the two are inadvertently conflated. A scholar’s online presence—especially when it is related to their academic niche—is undeniably linked to that scholarship, and more broadly the scholar themself. Again, leaders interested in scholarly communication are attempting to change the tenure environment so that digital work and social media presence are measured and a more of a portfolio model is implemented. So the current question is, how can Dr. Salaita’s tweets be used to jeopardize his academic career but cannot be used to reflect his academic impact or scholarly success?

I am, of course, illustrating a point that applies more broadly to all scholars. Dr. Salaita’s case has opened a can of worms for academics everywhere. Where is the line between personal and professional, if there is such a thing? What is “fair game” for interpretation or critique? How can we facilitate conversation if we’re fearful of repercussions?

My intention is not to suggest a scenario of big-brother institutions that track down scholars. I think that instead we should recognize alternative forms of scholarship so that they are more fully protected. The AAUP’s report on Academic Freedom and Electronic Communications states that electronic communication does not “warrant any relaxation of the rigorous precepts of academic freedom”. It calls for surveillance to end and for faculty to be involved in IT decisions concerning privacy and academic freedom. It asserts that intramural and extramural communication or “speech outside or inside the university’s walls” is irrelevant in the world of electronic communication.

The report says that it’s a no-brainer if the social media outlet isn’t linked to the scholar’s academic work; personal tweets, for example about political views, are protected. But what about when politics are central to scholarship? As an aspiring librarian, I find myself standing up for what I believe in (and what my profession believes in) not only in my daily interactions but also in my social media presence. There are a whole host of professionals that would probably agree—political scientists, scholars of medicine, etc., etc. Not everyone will agree with everyone else’s methods, conclusions, values, or even presentation! There is no form of scholarship that is neutral. But that’s the beauty of it, right? The academy allows us to converse with each other (aren’t we saying that scholarship is a conversation these days?), even if we disagree.

In many ways, Dr. Salaita’s case is an abnormal one. But it is also a case that has the ability to set precedence, not only in the discussion of social media and academic freedom but also in the conversation about changing scholarly practices. I once had a panel of deans come into one of my classes and assert that scholarship, as a practice, is less about tenure and the vetting processes attached to it and more about changing the world, advancing knowledge, and making a direct impact on the city, state, or nation it is published in. That’s a lofty assertion but it’s one I’d challenge us as librarians and scholars to think more critically about. Scholarship can be communicated in endless formats, often depending on what is most conducive to the audience and topic. It’s time to protect and acknowledge work that looks different than “traditional” scholarship. If we don’t, we risk losing creative and innovative faculty and an engaging conversation that could change the world we live in.

To support Dr. Salaita and the Department of American Indians Studies, please join the students, faculty, and alumni of the Graduate School of Library and Information Science at UIUC in signing this open letter.

Beyond Livetweeting: Twitter Chats for Professional Development

This time 11 days ago I was grumpy. It was the last Friday before Spring Break, and I was prepping to teach an English Comp I session the next morning — not just a Saturday class but the Saturday before the break week. Our English Comp I sessions are typically assignment-driven, as we’ve found that to be more useful for students than a library tour or orientation, and having an assignment to work on encourages them to participate during the session.

But this class was different. Just one week prior to the library session, the current professor had taken over this class from another professor who’d fallen ill. The new prof was still getting his bearings with the students and he hadn’t yet assigned the research essay. I’d been thinking for a while now that I need to develop a solid plan for these occasional no-assignment sessions, something interactive and useful to students, but it’s been a busy semester and I haven’t found the time to put to it. So there I was with a class the next morning, not at all sure what I’d do with those students, how I’d keep them awake and engaged on the last day before break, or what I could offer that would be of most use to them when they eventually got to work on their research assignments near the end of the semester.

And then I remembered the most recent #critlib chat. What is #critlib, you ask? It’s a Twitter chat held at 9pm Eastern time every other Tuesday, begun earlier this month by moderators (in alphabetical order by Twitter handle) Jenna Freedman (@barnlib), Annie Pho (@catladylib), Emily Drabinski (@edrabinski), Kelly McElroy (@kellymce), and Nicole Pagowsky (@pumpedlibrarian). The purpose of the chat is to “engage in discussion about what critical pedagogy is and how it can be used in library instruction.” The most recent chat, on April 8, was terrific, with conversation ranging from whether neutrality is possible to strategies for encouraging our students to think critically about information. As Barbara pointed out:

At the time I’d wondered how I could incorporate what I read and learned during the chat into my usual strategy for teaching the English Comp I library session, and the need to create a new strategy for this no-assignment session let me do just that. I was lucky that the professor’s broad topic for the class is the American Dream, which is perhaps more amenable to a critical information literacy lens than many topics. I began by spending time talking with students about creating a more narrow research question from a broad topic, and we used the hypothetical research question “Is the American Dream available to all Americans in 2014?” to generate keywords and synonyms for searching which I wrote on the whiteboard.

Overall the session included more questions and discussion and less time for students to search on their own than the more assignment-driven sessions I teach. We spent lots of time talking about how information is produced and distributed while trying to keep a practical focus on what’s available in the library and what’s available on the open internet. We talked about how search engine results are ranked, and what to consider when choosing which information to use. I asked them to work with a partner to find one library and one internet source; while I love asking students to work together, it can be challenging if each student has chosen a different research topic.

While much of what I did in this session is similar to what I do in the more assignment-driven sessions, reviewing the #critlib chat before planning the session helped me stay mindful of critical approaches to information literacy as I was teaching. There’s always so much to cover in a library session and it can be so easy to charge on through, and I’m grateful that participating in the chat two weeks ago reminded me to look for opportunities to draw in students’ own experiences and to question the information landscape with students.

I’ve used Twitter to catch up on conference livetweeting for a while now, and also get lots of recommendations for professional reading and resources from the folks I follow, but this is the first time I’ve dipped into a Twitter chat for professional development. If you’ve missed the two chats so far, never fear: there’s a terrific cheat sheet/repository of chats and questions with links to a Zotero bibliography and a Storify of each chat. And if you’re interested in critical information literacy, please join in! The next chat is tomorrow, Tuesday April 22nd, at 9pm Eastern. Use the hashtag #critlib to tweet and follow the conversations.

New at the DPLA: There’s an App for That

Like many librarians in all kinds of libraries I was delighted when the Digital Public Library of America launched last Spring. I’m probably not alone in having lost time searching through the content that the DPLA’s portal website provides access to, marveling at the images, objects, and information held by libraries, archives, and museums across the U.S. I’m still not exactly sure how I can intentionally use the DPLA in my practice as an instruction and reference librarian, but I’m continuing to think on the possibilities.

One of the great things about the DPLA is its API (application programming interface) that allows developers to access the metadata collected by the DPLA and create applications that use the DPLA’s searchable content. So far ten apps have been created — all are highlighted on the DPLA website. I’ve read a bit about (and played with) several that seem to have the potential for use in academic libraries:

WP DPLA Plugin
During this past June’s THATCamp at the Roy Rosenzweig Center for History and New Media (RRCHNM) at George Mason University, developer Boone Gorges won the Maker Challenge with this plugin for the WordPress blogging/website software. Once installed, the plugin uses the tags attached to a blog post to search for and display random items from collections available via the DPLA website. The resulting illustrations are fascinating, especially if the words used as tags have very different meanings. Boone is also the lead developer on a WordPress-based teaching and learning platform at my college, the City Tech OpenLab; my colleagues and I are looking forward to installing and playing with this plugin soon.

Serendipomatic
The most recently released DPLA app also seems to have lots of promise for use by academic librarians and researchers. Just three weeks ago the RRCHNM* held its National Endowment for the Humanities-funded One Week One Tool institute, in which twelve folks from academia, museums, and libraries came together to create a digital tool for research and teaching. The resulting website, Serendip-o-matic, strives to inject some serendipity into browsing digital collections. Simply paste text into the box on the website’s homepage and Serendip-o-matic returns items from collections at the DPLA as well as Flickr Commons, Europeana, and Australia’s Trove. Serendip-o-matic can also search tags from a Zotero account, which is pretty nifty. Here’s a snapshot of the results I got with some text about my research on undergraduate scholarly habits (click image to embiggen):

serendipomatic

DPLA Bot
Finally, just for fun (and because so many academic librarians use Twitter), who couldn’t love the DPLA Bot? Created by Davidson College professor of Digital Studies Mark Sample, DPLA Bot is a bot (short for web robot, an automated application that runs over the internet) that uses a random keyword to search the DPLA and tweets out a link to the result. The bot runs several times per day; here’s one of my favorite tweets from this week:

I can install a WordPress plugin and tweak HTML or CSS, but that’s about the extent of my programming chops these days. For those of us who are unlikely to create DPLA apps ourselves, how might we use the existing apps in our academic library work? What other kinds of apps could be developed for academic and research libraries to use with DPLA collections?

* If it seems like the RRCHMN and DPLA have close ties, there’s a good reason for that: DPLA Executive Director Dan Cohen was formerly the Director of the RRCHMN.

Open Access Week Tidbits

It’s not actually a holiday, but for me Open Access Week seems more exciting than ever this year. There’s lots going on during this 5th annual international advocacy event, which runs from October 24-30. Here are a few highlights:

  • Kicking things off last week, John Dupuis over at Confessions of a Science Librarian blogged about one strategy that researchers can use to regain control of their scholarly communications: blogging. (I’m not entirely sure, but I believe this was the first use of the #occupyscholcomm hashtag, which continues in heavy rotation on Twitter this week.)
  • In her column over at Inside Higher Ed, our own Barbara Fister shares the gory details of the price increases for her library’s subscriptions to ACS and Sage journal packages. And she’s not the only one — others are taking up the call to make the rapidly increasing price tags for scholarly communication public. So many of our colleagues outside of the library are still unaware of these high and growing prices, and sharing this information is vital to our advocacy for open access.
  • Alex Holcombe, a Psychologist at the University of Sydney, has created a lovely, simple way for faculty and researchers to demonstrate their open access advocacy: the Open Access Pledge. Holcombe’s pledge calls for scholars to commit to doing peer review primarily (though not exclusively) for open access publications (both gold and green). It’s a simple pledge that calls on us to recognize that our volunteer peer review efforts have an impact on the economics of scholarly publishing, and we can use our labor to help address the disparities in access to research and scholarship.
  • Last but certainly not least: a little humor always makes difficult discussions easier, even discussions about the frustrations and challenges of scholarly communication. So if you’re on Twitter you should most definitely follow @OpenAccessHulk, who will SMASH TOLL ACCESS PUBLISHING.

Lots of libraries feature special programming for Open Access Week (including mine). If your library’s hosting events or programs this week, please share the details below. Happy Open Access Week, everyone!