Tag Archives: work-life balance

Confessions on Owning and Honing Your Weaknesses

The month of June marks the ramp up to fiscal close in my neck of the library wood.  In the otherwise quiet summer of academia there is this corner of buzzing frenzy. Staff work though last minute orders, pay invoices, troubleshoot problems, answer questions about the various statuses of the cash flow, and pull and prepare data to estimate a new year’s allocations.  In my role, I mostly coordinate various inter-dependencies of the workflows and people that must align for these numbers to be properly reconciled. Thankfully for all I’m not responsible for the number-crunching.

You see, I’ve never had the intuitive ease with numbers accountants, or it seems an acquisitions librarian, is expected to have.  I prefer to visualize and think around things rather than operate in the linear calculus that numbers require.  My analytical mind loves to think about cause and effect, and even the many complex inversions and formulas that produce usable data and its visualization. But producing those inversions on the spot, even in simple arithmetic, doesn’t come easy for me.  It explains why I was always terrible at timed math tests, but loved algebra and geometry.  I struggle with sewing patterns that instruct from the inside out, but love cooking, where I can follow strict instructions and play with them to my taste.

When I worked in serials, calculations took on linguistic obscurity when it came to publication frequencies and title changes.  “Is twice a month semi-monthly or bi-monthly?” Does continues mean what a title it used to be? Or what it will be going forward?”

And to this day, when gardening,  “Do annuals mean I plant them every year, or that they come back every year?!”

What gets me in trouble in all of this is my strong preference to operate intuitively and efficiently. This means I am often impatient with the extra time it takes me to slowly think through cost comparisons and reports. I know that extra time is necessary for me, though, to make sure it is done right.  Understanding of my own strengths and weaknesses in this way allows me to recognize the need to rely on other tools, systems, and people.  Relying on the strengths of others is not an excuse to avoid your weaknesses. In fact, identifying and using your particular strengths can be a tool to overcome weaknesses, and it can mean talking about those vulnerabilities in more empowering ways.

This important skill is perhaps most practically applied in job interviews, where some variation of “What are your strengths and weaknesses?” is no doubt asked. The best interviewers do this using behavioral questioning or appreciative inquiry techniques, which often ask for examples that demonstrate direct personal experience with particular skill or trait.  My first ever job interview was as a senior in high school, and I had no previous work experience.  So I had to answer questions about what I find difficult when working with others using only my school experience.  Thinking of various show choirs and musicals, where I had to practice and perform with my ex-boyfriend (among other  characters), I answered:

“Sometimes I have a hard time separating my personal life from my work.”

*crickets chirping*

Surprise! I did not get the job.  Not knowing a lot about myself at 17, I failed to realize my strength as a performer was precisely the fact that I actually can and do work with others, even those with whom ‘it’s complicated’, probably better than the average person.   Even though inside it was a hormonally-charged tornado of difficult emotion, I could summon my inner Olivia Newton John and nail Grease’s  “You’re the One That I Want” number with a smile on my face. With each interview I got a little stronger at framing my skills.  When interviewing for a waitress position, in which I did have some experience, I shared my thoughts about an unreasonably disgruntled customer, but described how I worked foremost to best meet that customer’s need.

As I’ve learned more about how my own strengths help my weaknesses, I know I thrive in project management roles because there is a framework to breakdown milestones, tasks, and timelines.  I thrive on learning to use new tools because they help me be more efficient and accurate.  Perhaps most importantly, I rely the strengths of the people with whom I work.  What is painstaking for one person is often the effortless strength of another who is happy to be asked to contribute what they do best.  When dealing with numbers, as I must inevitably do in the day-to-day work of acquisitions and resource sharing, I strategize (a strength of mine) to build in the extra time to sit with, play with, and picture data (my analytic strength).  I am constantly using my learning strength not just to find new tools that can help me, but to know more about myself and others.  I also have an individual relational strength that allows me to know and connect with other people and the unique strengths they offer.

In my seventeenth year experiencing and third year overseeing the fiscal close, I’m putting my anxiety around the numbers in better perspective. I’ve come to see that working through vulnerabilities and getting help where you need it is not abnormal at all. It’s what a responsible adult person would do.

Please tell me your favorite job interview story!  What would you do over, if you could, from a position of strength?

 

 

Meta Top Ten: An Infinitely Regressive New Year to You!

infinitergression_fractal_stuartpilbrow_flickr
stuartpilbrow CC BY-SA 2.0

One of my favorite things to do as a kid while my mother practiced the organ was play in the church’s bridal suite.  It had this closet of two large mirrored doors opening to a floor-to-ceiling mirror.  I’d close the mirrors on my leg or arm, slide around in there and watch my appendages travel into infinity.  As a librarian this has always been my go-to symbol of all things meta —  metadata and (my favorite) the you-don’t-know-what-you-don’t-know problem.  Answering the New Year’s call for reflection, I thought I’d put a meta twist on the top ten themes from my 2016 and some 2017 resolutions in response to the same.

10. Death – The 10 Best and Worst things to say to someone in grief

It feels like 2016 brought a lot of death.  Maybe I’m just becoming more aware of it as I age. Then again, the first of the year marks the death anniversary of a dear friend and my first experience of losing someone very close to me.  So, loss and grief have since then been particularly acute themes this time of year.  In 2016, I experienced death in my professional life as well. Navigating this brought to mind the list above and an American Libraries article on death cafes in libraries. Knowing firsthand the physical effect of stress on one’s health, and the reverse benefits of de-stressing, death can be a brutal reminder of the stakes involved.  So, I’ve resolved to relearn and practice coping skills for anxiety and stress at work this coming year.

9. Happiness 15 Things Incredibly Happy People Do

I first learned some of this list’s tips during my involvement in organizational and staff development work at my institution — #1 through Brene Brown’s vulnerability research and #3 through mindfulness.  I have since put many more to use during stresses like the tenure review process and reorganizations.  One of my 2016 resolutions was to do more perfectly reasonable travel (#4 on this list), which I did to two neighboring states this year. Less reasonably, I was even able to get all the way to Hawaii!  In 2017 my focus will be going offline, building relationships, and taking more chances, all helping me with meta list items 5, 3, and 2 below.

8. Reduce Stress De-Stress at Your Desk

After a back injury two years ago, I’ve made fits and starts at keeping up an exercise practice.  The stretches my chiropractor recommended were a lot like these, but not nearly as fashionable or fun.  This year I finally have a morning yoga routine down, and hope to kick it up a notch in 2017 by adding these moves back in during the day.

7.  Time Management How to Design Your Time Rather…

One of the professional colleagues who passed this year, Shane Lopez, was the author of Making Hope Happen.  His work is one among many built upon positivity research.  Similarly, this 5-minute read from Fast Company gives a positive strengths-based approach to time management.  But you should really check out the time research of Dawna Ballard who was the 2016 ER&L conference opening keynote speaker.

6. The Election Behind the Lens: 2016 in Photographs

The presidential election was certainly was a significant marker of 2016, and the issue of fake news cycles signaled renewed attention to digital information literacy for libraries.  White House photographer, Pete Souza, reflects on the Obama presidency in one of my favorite list mediums, a photo series.  And to healthy resolutions (laughter being the best medicine), I’ll just leave this bonus list right here.

5. TechnologyHere’s What Happens to Tech in 2017 (Unless 2016 Was All a Dream)

The election cycle had me enmeshed in social media, leading me to consider some serious de-teching resolutions in 2017. So far that’s meant removing Facebook from my phone and an online password management overhaul.  The former took two seconds, the latter the better part of an entire day.  This year also brought a number of new technologies to my work — VoIP phones, among others.  WIRED magazine is great for keeping up to date on such things, even if it does sometimes cause me existential dread.

4. DESJ Recommended Readings in Critical Librarianship

My university welcomed both a new dean of libraries and a new provost in 2016.  Both have shared a strong commitment to action on issues of diversity, equity, and social justice (DESJ).  My 2016 reading, limited as it was, occurred mostly in this vein.  Since exploring this in my first ACRLog post, I’ve been learning about the use of gender pronouns, my own biases, and microagressions.  My resolution in the new year is to facilitate conversations about how these issue play out beyond the service desk in our daily work.

3. More Reading and WritingThe Greatest Books of All Time, As Voted by 125 Famous Authors

Feeding my recurring resolution to read more, here’s another recommended reading list by one of my favorite sources. In 2016 I took to writing about the changes in my work for traditional publishing venues.  But joining the team of bloggers ACRLog in 2016 has been an amazing opportunity to learn from other academic librarians and (hopefully) become a better and more habitual writer in my profession.  Still a newbie, I confess that each post so far has been met with part inspired anticipation and part crippling anxiety.  I know reading and writing more are the surest ways to improve each skill.  Surely with such practice (and above lists 9, 8, 7) the intensity of it all will ease.

2. Ask for help5 Ways to Get Better at Asking for Help

I also know the benefits of asking for help.  Unfortunately this is also the hardest for me to put into to practice, so much so I considered leaving it off the meta list altogether!  Interestingly, these suggestions for improving that ask mirror some approaches I’d like to take in my research this year.  Ultimately, I want to take what the reference interview did for patrons asking librarians for research help at the desk and apply it in other, different kinds of information needs in the library.  How do patrons ask for help differently when troubleshooting access to digital resources?  How do we ask help of our colleagues when needing their assistance to change workflow? How do we ask for help when power dynamics change from patron and librarian to staff and supervisor?  A big resolution will be getting this research question out there (no, really, this time) and asking for help.

1. Cats The most popular cats on YouTube

Really nothing at all to do with the old or new year, but what library meta list would be complete without cats?

Do you have another list, resource, or comment to add on these themes?  Please share!

 

Academic Libraries and Mental Health: LIS Mental Health Week

This week is LIS Mental Health Week, organized by Cecily Walker and Kelly McElroy. The event involves “a week-long series of posts, Twitter chats, podcasts, and resource sharing about mental health issues for people who suffer and for their loved ones” (from a post earlier this month in which Cecily kicked things off on her blog). Folks from all across library and information science work are sharing their thoughts on mental health — using the hashtag #LISMentalHealth — to help raise awareness and push back against stigma. The posts I’ve read so far today have been inspiring and humbling, and I’m looking forward to reading more all this week.

Mental health concerns can impact all library workers regardless of where in the library we work. One tweet I saw earlier reminded us to take advantage of the employee benefits program if you have one in your library or organization. This often takes the form of work-life balance resources and can include counseling or other services that are anonymously available to all employees. My university has a program like this, and I’d guess that these services are commonly available at colleges and universities.

Of course, in academic libraries we also serve students, and undergraduates and graduate students may struggle with mental health issues during their academic careers. The university typically has one (or several) offices that work with students in crisis or otherwise address student mental health issues. Since these issues can also impact folks who interact with students — like library workers at service desks or in the classroom — it’s worthwhile to reach out to those offices to see whether they can offer information or training in handling challenging situations that may arise. At my library we’ve invited representatives from the counseling office and public safety to visit us and make a presentation, which gave all of us who work in the library a chance to ask questions and learn more about what resources are available for student mental health on our campus.

What kinds of mental health concerns have you grappled with in your academic library work, and what strategies have you used to address them? If you’d like to, please share your thoughts in the comments.

And if you’re around and online later this afternoon/evening (January 18), tune in to Twitter at 4pm Pacific/7pm Eastern time for the #LISMentalHeath Twitter chat. That link will also take you to a form that Cecily and Kelly have set up for folks to ask questions/pose discussion topics anonymously. I’d bet that they’ll Storify the chat as well, so check back to the website later this week to catch up with the chat if you have to miss it today (like I do, unfortunately).

Considering Conferencing

Like many of us I was #alaleftbehind this past weekend. I spent some time sitting on the sofa scrolling through Twitter catching up on the programs and happenings at ALA Annual, and I’m grateful to folks who’re livetweeting the sessions and those who’ve posted their talks and slides for all to see. But it’s not the same as being there, of course.

Every year around this time I feel a twinge of guilt as I realize that it’s yet another year into my career in librarianship, and I still have not been to Annual. I did go to Midwinter once, just as I was finishing my MLIS. That year it was in a nearby location and, even though I hadn’t found a full-time job yet, staying with family and registering on the student rate meant that it didn’t break the bank.

But still: the guilt, it twinges, especially since I’ve been to ACRL every year since I’ve been an academic librarian save for my first year. So I took to Twitter and sought out other #alaleftbehind folks:

Most of the folks who responded were academic librarians (not a surprise, since I was specifically wondering about academic librarians), and the first point made was one that I’ve often thought too: for librarians who work at colleges and universities, ACRL is a much more valuable conference than ALA because it’s so focused on academic librarianship. I’ve always had a terrific time at ACRL and learned an enormous amount.

Which is not to say that I couldn’t see myself having an equally great/educational time at Annual. But, as the conversation quickly acknowledged, we are often under very real financial constraints when making our professional development plans. At my college we are typically not funded enough to completely cover travel to more than one cross-country conference each year, which for me this year was ACRL in Portland. There might also be other conferences we’re interested in attending — discipline-specific conferences, or perhaps other library conferences too. If the conference stars align and ALA and ACRL are both in the northeast one year, I can see myself going to both, but if not I’ll probably continue to prioritize ACRL on the years it’s held.

Work-life balance was another aspect that came up in the conversations. Several folks noted that going to lots of conferences is not only expensive in money but also in time and, depending on our family situation, we may not be able to take the time for multiple conferences. I felt this more acutely when my kid was younger (he’s a teenager now), but still, time away is definitely a consideration for me.

The cons were familiar to me, but what about the pros? I think what’s been twinging my guilt more this time around is that I’m now wrapping up my first year as Chief Librarian at my college. I think more about the whole library now than I did when I was instruction coordinator, from collections to facilities and everything in between. We’re hoping for a small renovation soon so I can definitely see myself doing lots of furniture and space planning research if I were at ALA right now. And, beyond chairs with wheels, I’m certain there’s lots I could learn from libraries outside of academia — public and special and more.

If I could fave this tweet more than once, I would, as it seems to describe exactly what I’ve wondered about going to ALA. So I’ll be keeping my eye on the conference schedule and trying to make it work soon, I hope.

If you’re a regular (or even not-so-regular) attendee at ALA, why do you go? Let us know in the comments.

On Working and Not-working

What’d you do this past weekend? Though I’m in NYC I was unfortunately unable to attend the Digital Labor conference at the New School, which looked like a terrific and interesting event. Instead I planned to follow along on Twitter, but that ended up not happening because I had a bunch of things to catch up on: a peer review, a revise & resubmit, some conference organizing tasks, drafting this post. You know, work. The irony that I didn’t have time to check in on a digital labor conference on Twitter in part because of the digital labor I was doing is not lost on me.

How many of us work on weekends even after we’ve worked the whole week? How many of us are carrying lots of vacation days because we haven’t felt that we could take them? This might be due in part to the having-a-job-that-you-love problem: many of us do truly love our jobs and our work, and feel fortunate to have them. And since academic librarianship often requires or encourages us to do research and scholarship, it can be all too easy to let that work spill over into evenings and weekends. I’m most definitely prone to this, and I do find myself working during non-worktimes.

Also, as I learned recently when our HR department sent out their biannual reminder of leave time accrued, I have a balance of vacation days that are beginning to pile up (though not enough to lose them, thankfully). This semester I’ve been perhaps more guilty of non-worktime work and not taking leave than in the past, in part because coming up to speed on my new management responsibilities at work haven’t left me with much room to spare during the week, especially for research and writing. Different folks have different tolerances for and interests in working during off hours, and that’s okay. There may be other reasons for extra work besides the feeling that there’s work to catch up on: maybe you’re working on another degree, or writing a book.

We all deserve to use the leave time we’ve earned, and there are demonstrable benefits for workers (and workplaces) in taking time off. But in my new position I’ve been thinking about extra work in an additional way, and realizing that there are impacts on the library, too. How can we have a complete, realistic picture of the work of the library when there’s unused leave time? Some folks may feel overworked, some just right, and hopefully no one feels like they have too little work to do. It’s difficult to balance workloads or to plan to add new services and projects if we carry over our leave time rather than use it.

I’m thinking of this as a pre-New Year’s resolution: I’m going to try and be better about using my time off, and invite you to join me.