The Back of the iPad Cart And Other Things I Didn’t Anticipate as a New Department Head

What felt like the longest month (January) is finally over. I don’t know about you, but the combination of cold temperatures, snow, the surge in COVID cases, and the push to “de-densify” the campus really put me in a pandemic funk. Each week felt out of my control and full of back-to-back virtual meetings. After spending a full semester working entirely in-person and only having a few virtual meetings each week, my body definitely needed time to readjust to working from my dining room table.The days went by fast, I was full of hectic energy, but January as a whole felt like a slog. 

As I emerge and jump headfirst into February (my favorite month for many reasons, including the arrival of my birthday), I tried to identify the reason for a hectic January. I think part of it was encountering some things I hadn’t anticipated. As I’ve talked about on the blog before, I’m new to being a department head. I’m finding it challenging and rewarding in all the right ways and an opportunity for me to grow. But like any new position, things pop up that you don’t think would happen. As I stood in front of our iPad cart, trying to determine what cords went where, I figured it would be fun to discuss a few of the things I’m navigating! 

Balancing team vs. me time

One of the things I enjoy about my new role is the ability to take a bird’s eye view at what the team is doing. It’s great to see how each individual is moving a project forward and I love to connect teammates when their interests and skill sets match up. I love thinking through the vision of the department and how our individual goals work towards collective goals. But sometimes I get to the end of the work day and realize that I’ve been spending so much time thinking about the team, I haven’t thought about me. 

By me, I mean the individual projects and work I do that is connected, yet separate in some ways, from my department head role. For example, the awesome work I get to do with LibParlor and the IMLS grant we received. Or writing this blog post for ACRLog or planning a one-shot instruction session. I’m still trying to find the balance between how I assist and support the success of the team I’m leading, but also find time to work on the things that are part of my portfolio. Recently, I’ve gotten around to blocking off chunks of time for certain projects, closing out my mail when I’m not actively sending email, and using my virtual to-do list to label when work will be done (morning vs. afternoon) and if it will require ample brain space. I know a perfect balance will never be achieved, but I’m working on being more cognisant when one side is overtaking the other. 

Defining workflows and processes 

The name of this blog post comes from a recent experience where the department got new iPads (yay). As the department head, I got thrown into how we might manage them and how we work with our central IT to maintain them. I’m a process-oriented person, who is also aware that we should capture the success of using this technology (so future funding can be secured when we need it). As I watched our IT department deliver our iPads to the library, I realized that managing 24 iPads is not the same as managing my own personal iPad that I watch Hulu on. In the process of figuring out these new devices, I inevitably spent more time on them than I anticipated. And time I didn’t even consider – like rearranging the cords in the back of the iPad cart to be neat and orderly! Was that necessary? (Probably not). Did it make me feel more organized and together? (Sure did). I know this preparation work will pay off – I’ve gotten to know folks outside of the library and think about how these iPads are part of our bigger instruction work. However, the long game doesn’t mean the short game doesn’t feel hectic!  

The pandemic (enough said, right?)

I feel like my pandemic journey at my current institution is backwards – I interviewed for the role in June 2021, during the sweet period of no masks. I started the job as the mask mandate was put back into place, and now my 2022 started off with my institution deciding to push the start of the semester back a week and encourage work from home as much as possible. I’m thankful that I had a full semester with the team before jumping into an almost entirely remote work situation. It has been weird not to see my colleagues on a daily basis and at times, I feel a bit disconnected from some of their day-to-day work. This was also really my first chance as a manager to manage in an evolving pandemic situation. It means I’m sending a lot of emails and trying to model the ways I remember feeling supported in my previous role when the pandemic was shifting and changing. We are just all trying to survive.

What’s next? 

I wish I knew what was next! Ideally, I’ll go back to a “pandemic fall normal” on Monday. I’ll keep doing my thing and figuring out strategies along the way. I’ll keep celebrating the small wins, like functioning classroom iPads that have wifi! I’m curious – did anyone else have a particularly dreary January? What happened that you didn’t anticipate? 

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