A First Year Librarian’s First Service

Outreach has quickly become one of my favorite parts of being a librarian. I love the fact that I get to work and interact with students in several nonjudgmental capacities. Whether it’s a research consultation or a one-shot library session, I love telling students that the library isn’t here to judge you; it’s here to provide the support you need to be successful. I trace this habit back to my library internship and my old supervisor. Coincidently, my internship is also where I picked up the idea for my first library service – Research and Writing Lab (R&W Lab).

Much of my current philosophy of librarianship is informed by my internship’s supervisor. For instance, the importance of one-on-one interactions between students and librarians is something I picked up from him. As part of my internship, I often observed my supervisor in several capacities. One of those was sitting in on his R&W Lab sessions. The R&W Lab was designed as a one-stop shop for students needing help with either or both the research and writing components of their assignments. It was through these observations that I realized how important student-librarian interactions really are – especially since typically the highest number of interactions librarians have with students are through one-shots. This is most certainly the case at my current institution as well.

Aside from our credit-bearing courses, one-shots, and consultations, our library doesn’t really have a set time devoted to helping students with their research. On top of that, our Writing Center is typically booked up well in advance. Because of this, I realized that replicating my previous supervisor’s service at my institution could go a long way for our students. The thing is that, since this was to be my first library service, I wasn’t entirely sure how to get the ball rolling.

Like all good ideas, I proposed R&W Lab on a whim during one of my department meetings. Lucky for me, my department head was receptive to the idea and helped me get the service going. She set up the initial meeting between us and the Writing Center director, and I came up with a game plan. This might sound a bit basic, but I drafted my plan using the tried-and-true method of answering the Five Ws – who, what, when, where, and why. After coming up with and proposing a plan to the Writing Center Director, the next thing the service needed was volunteers and promotion.

In comparison to the rest of the planning process, this next step was relatively easy. I’d attribute this to my colleagues’ commitment to service and the wonderful support of our libraries’ communication specialist. Thanks to my lovely colleagues, we were able to staff the service from mid-terms to the week before finals. I sent out emails about R&W Lab to our campus cultural centers as well as groups focused on first-generation/first-year students. But, we were really able to promote the service across campus thanks to our communication specialist who knew exactly which channels to use in order to get the word out.

Flash forward to this semester, we’ve actually expanded R&W Lab. Instead of starting at mid-terms, this semester the lab has been running since the fourth week of classes. Though it feels a bit early for assessments, if there’s one thing I learned from starting R&W Lab it’s that nothing happens in a vacuum – especially on a college campus. Much like campus itself, there are often several moving pieces that need to be taken into consideration before a service can even be planned out. Thankfully, I had several people in my corner to aid and support me throughout the process.  

This semester’s flier for Research & Writing Lab

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