Library Open Mic

I work in a large library, and even after eight months, there are still people I barely know and certainly people whose work remains nebulous to me. And I continue to come up with new questions about one thing or another without any idea of who to ask. Which then means I have to direct my questions to someone at random and hope they can at least point me in the right direction.

This is probably the way of things in all large libraries and I know I’ll learn more with time. But that’s not what I want to talk about today. Instead, I want to talk about one thing that has helped me see more of the library and more of what others are doing. One of my first days on the job, there was what seemed to me a rather confusing event occurring, in which people were going to give lighting talks about…something. Since I was new, looking to fill my day, and looking to meet people, I went. And I’m so glad I did.

As it turns out, the event was slowly morphing into what is currently known here as “open mic,” in which people closely associated with the library (but not necessarily librarians!) give five-minute talks on topics that interest them: something they’re working on, a thought they had that they’re still exploring, an interesting new tool they just discovered. Each of the sessions generally has a theme, but the themes are broad, and you don’t have to stick to them if you don’t want to. I’ve found that the themes are helpful to get my brain started thinking about different topic ideas, even if I veer away from the theme in the end.

As a new librarian, this event has been extremely helpful for me. Not only have I heard more about what people are working on (a fascinating reading of letters to the editor on women’s place in golf, for example, taught me about our Turfgrass Information Center), I’ve also learned a lot more about my particular library’s culture. Presentations often lead to larger group discussions about broader trends in the library or projects that need more people to work on them.

Organizing these sessions was not my idea—well-deserved credit for that belongs elsewhere—but they have become something I look forward to every month. Since starting my job here, I’ve heard about text mining projects, Library of Congress crowdsourcing efforts, the Christmas tree economy in Michigan, and enjoyed a MARC-inspired sonnet. I’ve also heard from people all across the library, outside of my unit and outside of the area where my desk is, making me feel more engaged and more connected. I do feel like I’m still settling in, but these open mic sessions have certainly helped that process along. One day soon I’ll feel inspired enough to give my own little lightning talk!


How do you communicate across departments in your library? What opportunities do you have for more informal interactions concerning your current projects or interests?

Hack the Stacks: Outreach and Activism in Patron Driven Acquisitions

As many others have said more eloquently than I could, everyday in libraries we make decisions about how to spend our resources: time, space, attention, but perhaps most obviously, money. In 2015, the average library expenditures for collections at doctoral institutions was over 5 million dollars. What we choose to spend that money on is an inherently political act. Recognizing it as a form of activism, students at the University of Virginia used our purchase request system to ask that the library add more materials by underrepresented voices to our collections.  I’ll describe the background, logistics, and outcomes of an event we organized to encourage and facilitate these requests.

As a subject librarian, collection development is a surprisingly small part of my job. A centralized collections team manages our approval plans and once a year subject liaisons review them to make sure they still align with departmental interests and priorities. We also have an automated purchase request system that patrons can use to request items for the library. These requests get sent to the collections team and the subject librarian in the area and we passively approve them (unless there’s a glaring reason not to purchase it, it goes through). Beyond those two responsibilities, my involvement in collection development is minimal.

UVA isn’t alone in changing the way it handles collection development from the selector/bibliographer to an outsourced model. Along with this operational shift, we’ve experienced a more philosophical one: budget and space constraints mean that we can no longer try to collect everything, and have had to refocus our efforts towards providing material as patrons explicitly need them, which is the same paradigm shift of “just-in-time” to “just-in-case” that many libraries are experiencing. We rely upon patron purchase requests to tell us when there’s a gap that needs to be filled, but sometimes students don’t know about that feature of the library website or how to use it.

A few weeks ago, a graduate student in the Music Department approached me about co-organizing an event to teach people how to use the purchase request feature while simultaneously requesting books by marginalized authors and independent presses be added to our collection. (Thank you to Aldona Dye of the UVA Music Department and Matthew Vest of UCLA who came up with this idea.) We decided to call it Hack the Stacks and partnered with the Graduate Student Coalition for Liberation, an interdisciplinary group formed  “with the goal of creating a campus environment where resources  for learning about and combating white supremacy (such as discussion forums; visiting scholar and activist talks; syllabi; direct actions; trainings; and safe and accountable spaces) are readily available.”

Prior to the event, we circulated a Google Doc and asked people to add books and presses they thought should be added to the library’s collections. The day of the event, we gave a presentation covering the library’s current method of collection development, emphasizing that purchase requests are the best way for patrons to influence what they think we should own, how to submit a purchase request, and describing what happens after a request is submitted. From the patron perspective, our collection development process is opaque and this discussion made it a lot more transparent. We posted large print-outs of the list on the wall and asked participants to check off items when they submitted a request. We also brought a blank sheet of paper for participants to add to if they submitted a request for a book that wasn’t on our list. Participants filtered in and out during the two hour event, with some staying and submitting multiple purchase requests and others dropping in to submit one or two. 

Our collections and acquisitions teams helped facilitate this event on the backend. Before the event, we talked about whether our normal purchase request budget would be sufficient to cover an event like this, and I shared the list with them in advance to give them a rough estimate of the number of requests to expect. During the event, I encouraged participants to track down the link to purchase the title they were interested in to make it easier on the acquisitions team and to use the “additional notes” field to justify the purchase, which is a practice our collections management team encourages for requests to be fulfilled more reliably. We also added a designation to each item that was requested so that the acquisitions team could track which requests were coming in as part of the event.

All told, we ended up submitting purchase requests for close to fifty items. Those requests are still being processed, so I can’t yet say how many will be added to our collection, but I’m hopeful that most of them will be purchased. Building diverse collections is, as AJ Robinson pointed out, imperative if we want to be the inclusive and welcoming institutions we strive to be. We need to have books by and about people from historically marginalized groups if we want them to feel as though the library is for them, too.  Having these materials on hand also means that more people will engage with them. We are undergoing the beginning of a renovation right now and through a series of preparatory focus groups and meetings many people have emphasized how essential browsing is to their research processes. Hopefully, by having these books in our catalog and on our shelves, faculty and students will be more likely to use them in their courses and research. This event also revealed gaps in our collection, particularly in disability and indigenous studies. I hope we can use this knowledge to revisit our approval plans to see how we could collect more intentionally in these areas.

This was my first experience doing outreach to encourage patron driven acquisition and using it as a tool to encourage more inclusive collections. I’m hopeful we can turn it into a larger effort to tap into patron expertise as we make decisions about how to allocate our limited resources and to incorporate what we learn into our long-term collections strategy.

Library (and Library-relevant) Events and the Inauguration

The U.S. Presidential Inauguration is scheduled for tomorrow, and many organizations have planned programming, displays, and other ways to engage their communities in conversations around issues raised since the election and during the transition. At my college and university we’re still in our winter intersession — our Spring semester doesn’t begin until the end of the month — and we don’t have any events planned at my library, though I’m enjoying the Post-election Resource Guide zine that my CUNY colleagues at Hunter College Library put together. I found myself wondering what academic (and other) library folks are up to this week, and after a bit of research found a few library and library-adjacent events I thought I’d share.

While not specifically happening in academic libraries, the Writer’s Resist event last Saturday January 15th at the iconic 42nd street location of the New York Public Library felt near and dear to my librarian and academic heart. Sponsored by PEN America, a literary and human rights organization, this literary rally featured readings by prominent writers and a pledge by PEN members and participants to defend the First Amendment. There are terrific photos on Twitter — including gorgeous signage featuring author portraits and quotes — under the hashtag #LouderTogether. And closer to my college in Brooklyn, the central branch of the Brooklyn Public Library held a Pre-Inaguration Weekend Sign-Making Workshop last night. Brooklynites (and other local folks) of all political persuasions were invited to come to the library to use art supplies and button makers to exercise our First Amendment rights to free expression.

Many academic librarians are already back to the new semester this week and are planning programming in conjunction with inauguration-related events at their colleges or universities. At American University in Washington, D.C., Communication Librarian Derrick Jefferson participated yesterday in Teach, Organize, Engage: A Forum on Contemporary Politics and the Future. This full-day teach-in at the university was jointly sponsored by AU’s student, faculty, and staff governance bodies, and featured presentations about getting to the current moment in the U.S. as well as other domestic and international issues. The session Derrick presented — “Fact Checking and Communication in the ‘Post-Truth’ Era” — sounds like it was a great example of the critical information literacy expertise that academic librarians can bring to these conversations on campus, both formal and informal.

I also heard from John Jackson, Outreach & Communications Librarian, and Marie Kennedy, Serials and Electronic Resources Librarian, at Loyola Marymount University in Los Angeles about a half-day teach-in at their campus on Friday, the day of the inauguration. The LMU teach-in starts with a viewing of the inauguration and then breaks out into various smaller sessions, during which librarians will offer four sessions of a workshop on critically analyzing news sources called “Keepin’ It Real: Tips & Strategies for Evaluating Fake News.” The workshop will cover misleading news sources like misinformation, disinformation, click-bait, and propaganda, among others. I think holding this workshop right after the inauguration will provide students with a great opportunity to discuss any questions they have about speeches and media from the inauguration while it’s still fresh in their minds.

Is your library doing any programming or displays for the inauguration this week, or continuing to discuss the transition to the new administration in the future? Let us know in the comments.

Students Taking Back the Conversation: The 2015 LIS Symposium on Education

I wouldn’t normally use this space to discuss or promote upcoming professional development opportunities. However, as an LIS graduate student contributing to a national platform like ACRLog, I feel compelled to share LIS students’ current concerns and activities, especially if they affect the rest of the professional body.

LIS students have been discussing placement, pay inequality, a lack of diversity in the profession, and gaps in LIS school curriculum and pre-professional opportunities through informal means for at least the last decade. These conversations have taken place in white papers, blog posts, and even in ALA or ACRL newsletters. They range from new librarians calling for more transparent program and placement statistics to recent graduates expressing their bleak job search and why they regret going to library school to minority librarians expressing the difficulties they face during the transition to their first professional position. They are, unfortunately, often cries of outrage or despair from one practitioner’s personal experience within the field, sometimes corroborated with statistics or other sources that prove that the individual’s issue is part of a larger trend within librarianship. A quick Google search brings up titles like these:

(If you’re trying to better understand the issues recent graduates are facing, looking at the comments is very enlightening.)

Regardless of format or venue, all of these discussions are relevant and fundamental to any change taking place. Nevertheless, we often see these conversations become stagnant and fruitless. LIS colleagues might chime in with a few comments but that is usually the extent of the impact. Or worse, a commenter will suggest that complaints about LIS education and placement are unwarranted and that new graduates need to be more autonomous and creative, completely disregarding the structural issues at play and shutting down any change the conversation could have influenced.

To make matters more complicated, the LIS practitioners that care about these issues often have little or no voice in our profession because of their status. The minority LIS student or recent graduate that feels uncomfortable and undervalued in their position often has no means of revolutionizing the issue. The unemployed (or underemployed) LIS graduate can’t necessarily rely on their alma mater or even ALA for support and most of the time their only option for voicing their frustrations is to warn current LIS students about the challenges the job market presents. Even current LIS students have little to no voice in curriculum or administrative decisions (for a great example of this at Illinois, see one of my colleague’s recent posts through Hack Library School). As a result, it’s relatively easy to find LIS blog posts that are primarily a vehicle for voicing frustrations, often because there is no other avenue for tangible action.

Thus, it has become clear to many that a more formalized, holistic movement needs to happen in order to see any real change. Moreover, it is apparent that this change should be student-led and collaborative. Students and recent graduates are, of course, stakeholders for all of these issues and should have some authority on how they should be resolved. Borrowing from (and reframing) one of the basic tenants of second wave feminism, we have to believe that the personal is political. Library students’ experience doesn’t happen in a vacuum. The personal experience of being unemployed, undervalued, and underpaid, in addition to having a lack of access to pre-professional opportunities or coursework on an important topic or in an instructional mode that meshes with your learning style is part of a trend. Our experiences are often more than our own personal endeavors. They also help us realize when institutional change needs to happen and they help inform what exactly needs to be revolutionized.

For these reasons, a group of LIS students at the University of Illinois at Urbana-Champaign has created the 2015 Symposium on LIS Education. The symposium is completely free to registrants and will take place on April 10 & 11 at the Graduate School of Library and Information Science in Champaign, Illinois. The event will have a virtual component for those that would like to participate but are unable to make it to GSLIS.

The symposium has similar goals to the innovative #critlib unconference to be held in Portland in March. We believe that experience informs real solutions and the theory and praxis needed to create them. We’d like to call on students to lead the change in LIS education and educational policy. Additionally, we hope that the symposium will provide a safe space to address these controversial issues in a collaborative and productive way.

Potential topics for proposals could include, but are not limited to:

  • Diversity
  • Advising and mentoring
  • Gaps in LIS curriculum: critical theory, technical competencies
  • Administrative transparency
  • Information ethics
  • Reflections on online education
  • Pre-professional experience and opportunities
  • Costs and funding
  • Required courses
  • Career placement
  • Dual degrees and specializations

If you are a current LIS student, recent graduate, or scholar of LIS education or diversity in LIS, we would be ecstatic to have you participate. One of the main objectives of the symposium is to simply have a centralized space to look at LIS education more critically. But it is also worth noting that a larger goal of the symposium is to facilitate the creation of a deliverable. While it isn’t clear what form the deliverable will take, we know it will be important to have a summative document or declaration from participants that informs LIS schools and ALA of what was discussed and how students are addressing these issues. We hope that this will only be the first conversation/ step in this imperative discussion for the future of librarianship.

*The ideas here are my own and do not formally represent the Symposium on LIS Education’s Planning Committee. Conversely, I can’t take credit for thinking of this innovative event. I’d like to thank Madison Sullivan for asking me to help bring her idea to life and for rounding up a group of dedicated and passionate LIS students to work with on the planning committee.

Embedding, Flipping, and More at LOEX 2014

I was fortunate to be able to attend the LOEX Conference this year, which took place May 8-10 in Grand Rapids, MI. I have only ever heard great things about this conference, and accordingly, I had a great experience.

This was my first time attending the LOEX Conference and I only became aware of it recently (within the past year). Many readers here will likely be familiar with LOEX, but for those who aren’t, LOEX stands for Library Orientation Exchange and it is a “self-supporting, non-profit educational clearinghouse for library instruction and information literacy information.” The annual conference has earned a reputation for being particularly relevant and exciting for instruction and information literacy librarians, as attested by the many people I met who were either multiple-time attendees, or thrilled to finally get to go to the conference.

I went into the conference with high expectations, which were met and exceeded. The two days were full of presentations and workshops that are extremely relevant to my work, and with ideas I can incorporate by making small changes. I love coming away with new ideas that are practical, so I can actually implement them myself. Here are some things that the LOEX Conference got me thinking about:

Embedding

A few presentations focused on embedded librarianship in one way or another. “Embedded” often refers to being embedded in an online course, but these conversations also brought up ways to extend the library’s presence beyond the one-shot, without necessarily being embedded online. For example, librarians can collaborate with faculty to redesign a course or a central assignment. That sounds like it can be a huge task (to me, at least), but some possibilities for integrating information literacy outside of the one-shot could be having students do a reflection paper about their research process, introducing concept mapping to develop literature reviews, or discussing with faculty how information literacy fits in with their own disciplinary content and pedagogical goals.

Another opportunity to be more embedded comes as a solution to a common problem – when you receive a request for instruction at the very beginning of the semester, clearly not at the point-of-need. Of course, try to schedule the instruction session at a time when students will benefit more from the information, but you could also visit the classroom at the initial request for a short 5-10 minute introduction of yourself and the library. This would increase students’ familiarity with a librarian and allow you to build a relationship with students prior to the one-shot session, an important connection which I think can go a long way. If the initial classroom visit gets too time-intensive, it could be replaced by a re-usable introduction video.

Flipping

During the interactive session on the flipped classroom, my group ended up talking about student buy-in and accountability: what do you do when students come to class having not done the pre-assignment or reading? One answer is to plan ahead with faculty so that the pre-assignment can be added to their syllabus, thus adding more accountability. My first reaction to this idea was that there is no way I can have instruction sessions planned out far enough in advance to be added to a syllabus. However, I now think this could take the form of a more general statement, for example:  “At least one class session will be led by a librarian to introduce you to library resources and assist with research skills. This may require a pre-assignment.” This leads to another point that the presenters stressed as important for a successful flipped classroom: identifying faculty who will be supportive. It’s less likely that students will see value where their instructor doesn’t.

That session also served as a great reminder for me that flipping the class should not be an opportunity to cram in more information, but an opportunity to cover a topic more in depth through the use of a pre-assignment and in-class active learning. I realized that the one time I somewhat-flipped the classroom, it was because I didn’t have time to cover everything I wanted to. I sent a video tutorial for them to watch ahead of time, and it was just an add-on, rather than an enhancement.

And More

These are really just a few things that I came away with after LOEX, and it’s already my longest post here yet. Some other useful ideas I picked up had to do with active learning assessment, design recommendations for online tutorials, and reflecting on and improving teaching strategies.

I constantly had a tough time deciding which session to attend, because they all looked good. By scrolling through the conference hashtag (#loex2014) on Twitter, I could tell that was the case. One thing I didn’t expect was how much I enjoyed the interactive sessions. Although I didn’t think I would want to interact very much, I ended up loving how they facilitated conversation and sharing of ideas with new people.

It was great to attend a conference for academic librarians that was so focused on instruction and information literacy, and I definitely hope to go to the LOEX Conference again sometime.