Heather Has Two Mommies and Just Canceled her Amazon Account

A current kerfuffle on the Internets has to do with Amazon de-ranking GLBT-themed books as reported on the LA Times Jacket Copy blog.

Amazon’s policy of removing “adult” content from its rankings seems to be both new and unevenly implemented. On Saturday, self-published author Mark R. Probst noticed that his book had lost its ranking, and made inquiries. The response he got from Amazon’s customer service explained:

In consideration of our entire customer base, we exclude “adult” material from appearing in some searches and best seller lists. Since these lists are generated using sales ranks, adult materials must also be excluded from that feature.

Probst wrote a novel for young adults with gay characters set in the old West; he was concerned that gay-friendly books were being unfairly targeted. Amazon has not responded to the L.A. Times request for clarification.

Our research shows that these books have lost their ranking: “Running with Scissors” by Augusten Burroughs, “Rubyfruit Jungle” by Rita Mae Brown, “Fun Home: A Family Tragicomic” by Alison Bechdel, “The History of Sexuality, Vol. 1” by Michel Foucault, “Bastard Out of Carolina” by Dorothy Allison (2005 Plume edition), “Little Birds: Erotica” by Anais Nin, “The Diving Bell and the Butterfly” by Jean-Dominque Bauby (1997 Knopf edition), “Maurice” by E.M. Forster (2005 W.W. Norton edition) and “Becoming a Man” by Paul Monette, which won the 1992 National Book Award.

Maybe this is just a new marketing gimmick – create viral annoyance to get your brand out there. Certainly Kindle 2 got a lot of attention when the text-to-speech feature was disabled because the Author’s Guild has put its head in a place that shouldn’t be mentioned in polite company.

In any case, libraries have one thing going for them – we defend intellectual freedom. Let’s see if we can tweet that to the world. Support your free (as in beer and as in speech) library.

Dumber Students Or Out Of Touch Academics

Are students getting dumber or are the academics working with them just getting more out of touch with those they teach? That debate has been hanging around for a while and now the noise level is increasing by more than a few decibles. I first wrote about this back in January 2006 when I discussed Mark Bauerlein’s observations about intellectually disengaged students. Even further back than that I published an essay in the Chronicle (2/4/04) called “The Infodiet” in which I pointed to the failings of the library profession’s desire to “googleize” search and retrieval systems, and questioned if our role as library educators wasn’t instead to help students learn effective research methods and critical thinking – and refusing to fall for the “good enough” mentality when it comes to research.

Bauerlein went on to write The Dumbest Generation: How the Digital Age Stupefies Young Americans and Jeopardizes Our Future (2008). This book and others were profiled in an article titled “On Stupidity about several recent books that question the thinking ability of today’s students. The article’s author, Thomas Benton, shares his own observations that point to an increase in ignorance among his students. Just recently Benton published a follow-up essay in which he focuses on strategies that educators can use to help students become more savvy learners and critical thinkers. I was interested to see that among his greatest concerns for this generation of students is their:

difficulty following or making extended analytical arguments. In particular, they tend to use easily obtained, superficial, and unreliable online sources as a way of satisfying minimal requirements for citations rather than seeking more authoritative sources in the library and online. Without much evidence at their disposal, they tend to fall back on their feelings, which are personal and, they think, beyond questioning.

On the other hand, Benton thinks Bauerlein and those who see a generation of stupider students are not exactly correct, and questions if it isn’t the teacher who needs to change. He writes:

I am still suspicious of studies that proclaim the inferiority of the rising generation. We’ve all been the young whippersnappers at some point, frightening our elders, and many of us are, no doubt, destined to become grumpy old nostalgics in turn. As a teacher, I would prefer to think my students are the ones with the most promise; they are attuned to what is happening in the culture, even if they still have much to learn.

In this follow up Benton’s goal is to share ideas on how the current generation of faculty can do a better job of connecting with and teaching the millennial generation. While Benton agrees to an extent with those who say faculty do need to be more in tune with the way their students learn and how it is defined by their digital upbringing, he says that the bottom line is students still have to learn.

I do appreciate that he believes using the library, reading books and doing thoughtful research can help students to be more knowledgeable. He advocates that faculty should be “Getting students into the library and getting real books into their hands” and “Teaching them how to evaluate the credibility of sources: why Wikipedia, though useful, is less reliable than, say, the Dictionary of American Biography.” It would be even better if Benton had urged faculty to collaborate with their librarian colleagues to help students learn these skills, but I’m hopeful that just having faculty read this advice will encourage them to seek out librarians who can help them to help their students become better researchers, readers and writers.

If you are interested in this issue and would like an opportunity to engage in a conversation about it with your colleagues you may want to join in a free webcast event I’ll be co-hosting with my colleague John Shank at the Blended Librarians Online Learning Community on Thursday, October 2, 2008 at 3:00 pm EST. I’m pleased that Mark Herring, Dean of Library Services at Winthrop University, will be our guest to lead the discussion. He has written some excellent essays and a book related to the topic. Here is a description of the webcast “Dumbest Younger Generation or Clueless Older Educators: What Librarians Can Do To Promote Student Excellence” :

A wave of books and articles, including Mark Bauerlein’s The Dumbest Generation, are calling attention to the declining analytical skills of college students. They read far less. They seem incapable of critical thought and debate. They take the research path of least resistance. And perhaps worst of all, they seem above constructive criticism. Is digital technology at the root of the dumber generation or is technology simply a convenient scapegoat? Some technology advocates, such as Marc Prensky, suggest that the students are fine, and that the educators are the ones who need to change their ways. Join your colleagues for a discussion of these issues at the Blended Librarians Online Learning Community on Thursday, October 2, 2008 at 3:00 pm eastern time. We will be joined by Mark Herring who will frame the issues and share his thoughts about why librarians should be concerned about them – and what we can do to make a difference.

If you are already a member of the community go here to register. If not, go here to join – and then register. I hope you will join in the conversation.

Truth, Information and Knowledge: u r boring me

A funny and ultimately disheartening? article in the Washington Post portrays librarians as the last defenders of truth in a decadent culture consumed with trivia and superficialities, even going so far as to describe librarians as “trench warriors for truth.” Here’s a dramatic excerpt from a chat reference service:

“We’re losing him! We’re going to lose him!” Chad Stark frantically clicks back and forth between two windows on his computer screen.

Stark is the sweater vest-wearing, 30-something Hyattsville librarian currently manning AskUsNow, a 24/7 online chat open to Maryland residents who need research help.

AskUsNow, developed four years ago, helps patrons find accurate online information so they don’t have to fumble blindly in Google. Librarians: reliably on the front lines of truth protection.

Stark types that he’d be happy to help, but he’s not fast enough for the user:

“dude u r boring me.”

Librarians have been known to stand for many noble things, reading, learning, free speech, and now truth! Although it may feel like we are the orchestra that supposedly played on while the Titanic was sinking, there are worse ways to go down. I wrote about librarians and truth in a book review here; for more on librarians and truth see Don Fallis’s work on social epistemology.

The article goes on to raise the issue of the distinction between information and knowledge, which I have always found more puzzling than helpful. The most useful discussion of this I’ve read recently is in Dominique Foray’s Economics of Knowledge. Foray points out that the main distinction between information and knowledge is that knowledge depends on human cognition, whereas information can simply be words on a page. Information can be reproduced quickly and cheaply with a copy machine, but reproducing knowledge is far more expensive and time consuming because, well, teaching others is hard. Here’s Foray:

These means of reproducing knowledge may remain at the heart of many professions and traditions, but they can easily fail to operate when social ties unravel, when contact is broken between older and younger generations, and when professional communities lose their capacity in stabilizing, preserving, and transmitting knowledge. In such cases, reproduction grinds to a halt and the knowledge in question is in imminent danger of being lost and forgotten.

Can we use the distinction between information and knowledge to articulate a role for libraries and librarians in the digital age? Although information is bountiful and some of it seemingly cheap, tons of knowledge is being lost and forgotten everyday. Academic libraries and librarians are part of institutions that help to stabilize, preserve, and transmit knowledge as opposed to information. Hmm, how’s that? Good start, maybe, but needs work.

The article goes on to raise disturbing questions about the psychology of knowledge acquisition, noting that even when people are told repeatedly that something is false, the fact that they have heard it somewhere makes them think it is true. Politics immediately comes to mind here, but this raises a serious concern with all the new media that allow for the rapid reproduction of bits of information.

Quite thought provoking for a newspaper article, but once again reading the news gives me the feeling that we are doomed.

Selective Dissemination of Information

A researcher recently discovered something odd: she couldn’t use “abortion” in a keyword search Popline, a standard database on reproductive health hosted at the Bloomberg School of Public Health at Johns Hopkins. What the–?

Turns out, it’s now a stop word. Like “a” and “the.” Something you want excluded from a search. What the–?

Turns out, federal funding can’t go to anything that supports abortion, and the database gets funding from USAID, so to keep the database from being stopped itself …

There are workarounds to find the 25,000 or so records in the database that deal with the topic, but … shhhh! We can’t talk about it.

I waited a bit before posting this, thinking it had to be a … I don’t know, a late and not very funny April Fool’s joke. But the joke’s on us.

More at Wired. With an update here.

UPDATE: the other shoe has dropped. Here’s a press release from the Dean of the JH School of Public Health:

Statement Regarding POPLINE Database

I was informed this morning that the word “abortion” was blocked as a search term in the POPLINE family planning database administered by the Bloomberg School’s Center for Communication Programs. POPLINE provides evidence-based information on reproductive health and family planning and is the world’s largest database on these issues.

USAID, which funds POPLINE, found two items in the database related to abortion that did not fit POPLINE criteria. The agency then made an inquiry to POPLINE administrators. Following this inquiry, the POPLINE administrators at the Center for Communication Programs made the decision to restrict abortion as a search term.

I could not disagree more strongly with this decision, and I have directed that the POPLINE administrators restore “abortion” as a search term immediately. I will also launch an inquiry to determine why this change occurred.

The Johns Hopkins Bloomberg School of Public Health is dedicated to the advancement and dissemination of knowledge and not its restriction.

Sincerely,

Michael J. Klag, MD, MPH
Dean, Johns Hopkins Bloomberg School of Public Health

Okaaaaay….. that’s good, but it does seem a not unreasonable response to being told certain information does not belong in a database on reproductive health because it’s against the party line. So – will any more shoes drop? Or should I say sabots…?

Information Wants to be . . .

Bah humbug. ‘Tis the season to be saturated with consumerism. I’m tired of advertisements. I’m especially tired of advertisements that purport to be tailored to “my interests” by looking over my shoulder.

Yes, Google. I’m talking to you. Not just because you do it, but because now everyone wants into the act.

I’d heard of British libraries inserting advertising into books. That was extremely distasteful. But this program really takes the cake.

Wait, what am I saying? It doesn’t take the cake, it waits for you check out a cookbook and entices you to buy the ingredients at a particular store. According to the Orlando Sentinel:

On Saturday, the Leesburg Public Library kicked off a program to link patrons with community vendors and activities.

The program, Youniquely 4 U, is free for anyone who holds a Lake County Library card, and it offers personal recommendations and coupons based on what a library patron checks out, drawing from general categories of the patron’s book or video selections to suggest similar events or businesses.

“It’s similar to what you would see at Amazon,” the online retailer, said Stuart Sugarbread, events director with Youniquely 4 U. “The library can now serve up all of the resources it has to a person at the time they’re most interested in them.” . . .

Barbara Morse, the library’s director, said Checkpoint Systems Inc., a New Jersey security company, first approached her about the program earlier this year. The library had a prior relationship with Checkpoint because it uses the company’s technology to prevent people from stealing materials.

Morse said she views the program much like any other database subscription, except that rather than just providing links to other library materials, it also connects people to products, services and activities that are available throughout the whole community.

“I hope it’s going to provide our patrons with another level of information,” she said, “and that makes us more valuable.”

Valuable to whom? And is there not some irony that this product is coming from a company that prevents theft of materials? It only takes your privacy. Bizarrely enough, the library does not make money from this benighted scheme, they apparently pay for the service.

And since when did libraries consider advertising “another level of information”? God help us.