5 Things I Didn’t Realize I’d Be Working on…

… When I Decided to Become a Librarian
(The alternate title for this was: Thank Goodness I Went to Syracuse’s iSchool)

For some time now there has been talk of how the roles of librarians are changing, and recently I find myself working on a variety of projects that I imagine are a bit removed from what librarians of yore might have been up to. Perhaps the fact that I find these projects 100 percent relevant to the academic library where I work, and am happy to take them on in my capacity as a reference and instruction librarian, further reflects the changes in the profession. So I thought I’d share some of those projects and see if anybody’s with me:

1. Authentication
Students log into programs (i.e. for course management, registration, email, etc.) run by their school, and then they need a separate authentication to access library resources? This actively discourages them from using the library. A single login is a usability priority. Once users are authenticated as enrolled, active students, they should be able to access all of the services the college provides to them — including all of the library resources and services.

2. Mobile Platforms
A few weeks ago I had my first patron complain about how she couldn’t connect to library databases with her Blackberry. (Our authentication system doesn’t allow it. See #1.) So now I am learning about mobile platforms. Luckily there are lots of librarians already working on this.

3. Course Management Systems
Online students may never come to the physical library building, but they can still benefit from the library’s array of online resources. Putting these online resources seamlessly into their classrooms is the next step. Students no longer have to go to the library for the materials needed for their classes — the library can come to them. We can put reserve materials, information literacy activities, catalog and database search boxes, etc. DIRECTLY into their class spaces. This is why instructional design is so important to me right now.

4. Unofficial Student Technical Support
Daily, I find myself solving common technical problems of students that are not just limited to printing and word processing. Even if I am not officially tech support, I am an adult sitting at a desk in a public space surrounded by computers, so guess what? I am going to answer a variety of computer questions. I know some librarians resent this, and I am never happy when a technical problem interrupts a research question, but most technical problems are things I have encountered myself and can solve quickly, or are ultimately relevant to my own computer use.

5. Making and Editing Videos
If we do not get to work with our students in person, we need to provide online help. And ultimately how would be best to do this? With fun and exciting video tutorials, naturally! Maybe I should have gone to film school after all. There is a lot of relatively inexpensive software available now to make and edit your own videos for the purpose of training. It is true that these can take a lot of time and thought, but when done well they can be extremely effective, provide help 24/7, and replace the need for repeated explanations of simple instructions from librarians.

I am sure there are plenty of other examples, but these are what I have for now. Please feel free to chime in!

What Matters In An Academic Librarianship Course

A few weeks ago I questioned the value of a semester-long course on trend technologies along the lines of web 2.0 applications. I appreciated the comments to this post. ACRLog readers shared the value they received from LIS technology courses. More than a few people acknowledged the importance of technology courses for LIS students but made distinctions about the nature of the technology taught in those courses. Now what about LIS academic librarianship courses? Hopefully we all are in agreement that a course in academic librarianship is important for a future academic librarian.

I struggle with deciding what to include in the academic librarianship course I teach. At the Drexel LIS program the courses are only 10 weeks long (they are on the quarter system), so with a limited timeframe the content must be carefully selected. Though human resource management, budgeting and other administrative subjects are valuable to cover I find them necessary to skip; there just isn’t sufficient time. I think it’s more essential to focus on the critical subject areas my students will be likely to encounter as entry-level librarians. From my perspective, becoming well versed in the structure and operations of a higher education institution is critical; you need to understand the industry not just the library. To contribute to their employment prospects I also equip them to knowledgeably discuss the issues of the day.

Major topics covered in my course, and other academic library courses I’ve looked at, include higher education history, organizations and key concepts, library organizational structure, accreditation, tenure status, public services, technical services, information literacy, instruction, e-resource management, collection management, scholarly communications, library as place, community colleges, academic library futures, and then a variety of “hot” topics are scattered throughout and one session is devoted to the latest issues. That sounds like a good amount of content but I don’t doubt some important topics are missed. The overall goal is to prepare the student for the academic library setting, with the ability to keep learning as they enter that environment (thus additional attention is paid to “keeping up” in higher education and academic librarianship).

But I’d like to know what you think are the most important topics to cover in an academic library course. I’ve prepared a brief survey for those who’d like to share their priorities. There are four questions. The first two are simple background information queries. The third question asks you to rate 30 topics/activities as either essential, important, marginal or unnecessary. With the fourth open-ended question you can add additional topics that you think are important. I hope you will take a few moments to complete the survey. I’ll report the results in a week or two.