Information Literacy Beyond Fact-Checking

Editor’s Note: Please join us in welcoming Heidi Yarger, Health Sciences Librarian at Baylor University, as a new First Year Academic Librarian Experience blogger for the 2024-2025 year here at ACRLog.

In the spring of 2021, I was lucky enough to be one of four M.A. students accepted into Indiana University’s Folklore & Ethnomusicology Department. During my first week of classes, as I introduced myself to my new colleagues the department, I explained that my research interests surrounded community archiving initiatives and community scholars’ programs. These interests, which I saw as expected entry points in the overlap of library science and folklore, were met, to my surprise, with skepticism and raised eyebrows by my professors and more experienced peers. Be careful how you use the word “community,” I was warned.

But…why? Over my first year in the program, my professors taught me that the word community is often used to express an idealized, homogenous image of a group of people, while obscuring complex power dynamics and conflict within those communities. Moreover, “community” is such a powerful symbol that empirical judgement is extremely difficult. I left these conversations unsettled, challenged, and called to examine the concepts that I had uncritically associated with positive change for most of my twenties.

So, why am I writing about this experience now? Because the same call to examination has been itching at my consciousness since starting my first professional academic librarian position a few months ago. More specifically, it’s been bothering me ever since I first engaged with the ACRL Framework for Information Literacy for Higher Education (referred to here on as the Framework).

Before you discount me or roll your eyes due to my inexperienced status, I want to make the statement that I believe the Framework is a useful, meaningful, and thoughtful guide for patron engagement in higher ed, especially for librarians that spend a significant amount of time in the classroom, like me. However, I’d like to set that statement aside momentarily and instead spend some time unpacking the concept of a literacy framework and what might be missing. Overall, I want to think about what power dynamics might be obscured if we do not engage in reflexive thought practice about the Framework, and what opportunities might arise if we do. 

On a base-level, literacy is a key component of the modernizing project that has been occurring in Western academia since the Enlightenment era. The call for literacy is a call to lift the masses out of their religious traditions, superstitions and all manners of “backwards thinking” and towards a bed of knowledge produced and verified by scientific rationalism. However, this process of culling the wheat from the chaff, separating the scientifically verified knowledge base out from the so-called superstitious nonsense, did not pan out so smoothly.

As it turns out, modernism and tradition are not mutually exclusive. Rather, the two run alongside one another, twisting and melding together through our own personal experiences in unique yet interconnected ways. The percentage of adults aged 25 and older with a Bachelor’s degree in the United States has risen over 7 percentage points in the last decade, yet the percentage of people in the United States who believe there is something spiritual beyond the natural world is estimated at 81%. As a society we are both getting more educated and (it seems) getting more spiritual.

While the Framework touches on concepts that intentionally challenge power dynamics like the Information has Value frame and the Authority is Constructed and Contextual frame, the main qualm I feel arise is that it is based on a simplistic view of what information can give us. Either information is factual, rational, and true, or it is misinformed, disinformed, or fake. Surely, it can’t be so simple. I wonder what it would be like to reimagine the “Information has Value” frame as “Information has a story to tell?”

In a few weeks, I will be teaching a seminar on what we can glean from listening to people’s ghost stories and taking them seriously. We will be reading ghost stories recorded from people local to our town of Waco, Texas, from the 1970s up to the present day. Rather than considering whether these stories are true or false, we will closely read these personal accounts to consider what we might learn about values, identity, and power when we challenge ourselves to look at these resources with compassionate analysis.

While developing the skills to evaluate the veracity of an information source is an essential skill that we support as librarians, what might we learn if we challenge ourselves and our students to continue analyzing a resource beyond the “fact-checking” stage? As a health sciences librarian, I’m interested in what might be learned about social values, identity, and power when we closely analyze an anti-vaccination website, or when we ask our students to consider how someone uses communicative tools from both scientific and spiritual traditions when a medical experience evades categorization.

In a cultural moment when polarization seems to be at a crisis level, what might we be able to impart to students by engaging beyond the Framework? Yes, verify whether something you read online is true or not.  Yes, think critically about authority, relevancy, purpose and timeliness. But once you have done so—keep thinking. Instead of dismissing a source as “quackery” or “fake news” and moving on, we can consider questions that arise regarding the origins of the information. What complex stories of modernism and tradition might unravel through this inquiry?

This complication of literacy towards a compassion-centered approach may not always be possible, realistic, or intellectually satisfying, but I believe if it can help foster connection in a disconnected information-scape, it is worth considering.  

Conscientious Engagement and the Framework for Information Literacy

In April 2017, an article written by Geographers Carrie Mott and Daniel Cockayne was published in Gender, Place & Culture entitled “Citation matters: mobilizing the politics of citation toward a practice of ‘conscientious engagement’” (http://www.tandfonline.com/doi/abs/10.1080/0966369X.2017.1339022?journalCode=cgpc20)  Mott and Cockayne problematized the ways in which certain voices are privileged in scholarly circles. As with many other feminist academic polemics this article drew the ire of many conservative outlets, including the National Review which alerted its readers that “Feminist Geographers Warn Against Citing Too Many White Men in Scholarly Articles”

While yes, technically, the article does talk about moving away from dominant white male voices in Geography; the National Review, and many others, miss the point entirely. Mott and Cockayne investigate what they term the “politics of citation,” which “contributes” to, the authors explain, an “uneven reproduction of academic and disciplinary geographic knowledge.” (Mott and Cockayne 2) As the authors see it, “performativity of citations,” borrowing from Judith Butler and J.L Austin, leads to a place where “well-cited scholars have authority precisely because they are well-cited.” (Mott and Cockayne 13) Certain kinds of scholars, perched upon hegemonic forces, are better represented because of the echo-chamber-like machinations of contemporary scholarship. Mott and Cockayne conclude by suggesting that authors “carefully read through and count the citations in their list of references prior to submitting papers as a way to self-consciously draw attention to whose work is being reproduced.”( Mott and Cockayne 13) This has direct ties to how we approach information literacy, and, more directly in the scholarly communication field, how we measure the use and quality of materials.

With an eye toward students, the ACRL Framework for Information Literacy for Higher Education maintains the distinctions between novice learners and seasoned scholars in its “Scholarship as Conversation” section. It states that students should be able to “contribute to scholarly conversations at an appropriate level, such as local online community, guided discussion, undergraduate research journal…” while acknowledging that “systems privilege authorities and that not having a fluency in the language and process of a discipline disempowers their ability to participate and engage.” (Framework 8) Part of this though plays on the fears that Mott and Cockayne are exploring; namely, that fluency is required to gain access to the academe.  Fluency in what? Acknowledging that students must be fluent in the authorities of fields (somewhat contradictorily) reinforces the barriers that the Framework attempts to disrupt, and echoes discussions in the literary world over canons and canonicity. In some ways, this is how it is, and our part as librarians is to prepare students for the academic worlds they inhabit and the games that have to play. While I do not want to retread old discussions and debates over library neutrality, fluency as a requirement for contribution is not a neutral act as its neutrality reinforces the hegemonic forces that dominate academia.

This is not to say that the Framework is silent on the hegemonic forces behind standardization in academia as it explicitly names biases in the way that authority is constructed and contextual (Framework 4). However, I wonder whether or not “authority” is always somewhat limiting in the way in which we approach new concepts. Authority is nearly always, even in fields traditionally and statistically female like librarianship, heavily skewed toward dominant (male, white, heterosexual, cisgendered, Western) voices. Even if we name authority as contextual or constructed do we not give in to that construction when we teach to the standards and fluency in dominant paradigms?

This hegemonic echo-chamber is even more visible in scholarly communication. As long as the citation is still the lead indicator of influence for tenure track faculty it will represent a have and have-not situation for our newest faculty. The most-cited articles will be the most authoritative and therefore cited more often. On a practical level, this makes things difficult for new or outsider voices to be heard and/or respected. By encouraging “conscientious engagement” with sources and sourcing, we might be able to spread influence beyond the greatest hits of a genre and beyond the old, white, male, heterosexual forces that have defined authority for centuries. In so doing we could work to further include younger faculty and historically disenfranchised faculty in the larger conversations, which could greatly benefit the future of individual fields as well as individual tenure cases on a more pragmatic level.

What should a librarian do who is interested in conscientious engagement? I, for one, am going to start demoing and suggesting sources to my students outside of the cultural hegemony. While these sources may not be the “greatest hits,” this small(ish) action will promote larger engagement with new and challenging ideas. In my own work, I will also strive to cite voices outside of the dominant hegemony, and use my status to promote work that is challenging to the status quo. Is there a way to preserve the hallmarks of a field while encouraging new voices? I believe so.  I think there could be a middle ground, where disciplinary fluency is possible without the parroting of white male voices only. By being conscientious about who we cite and who we read, we can build a larger and more diverse set of authorities.

Given the outcry on the right over the mere suggestion that we cite non-dominant voices in scholarship, it is difficult to see this a quick and easy transition. Yet, if we take Mott and Cockayne’s piece beyond the scope of Geography and let it influence our own approaches to research and information literacy, it will benefit many of our stakeholders. On one hand, it will increase exposure for those faculty on the outside of the cultural hegemony, and, on the other, it will encourage diversity of thought and action for our students. Part of encouraging critical thinking should be encouraging conscientious engagement.

More than a Mausoleum: The Library at the Forefront of Digital Pedagogy

This is adapted from a talk at the Utah Symposium on Digital Humanities, February 11th 2017 in Salt Lake City, Utah. 

Over the last decade, we’ve witnessed a shift in the ways in both everyday folk and academics encounter the world. The promise of web 2.0 and the rise of the network has seen the input of every individual increase in importance. For universities, the consequences of this go well beyond social media presences or heated debates in comment threads, it challenges the very nature of the ivory towers our universities are constructed on top of. Some of the more nostalgic set have opined about the “death” of the traditional library and how universities need to “Save the stacks.” Are we losing the traditional library to chase digital trends?

Even I got in on the fun…

No longer are libraries cenotaphs of long dead books but a growing organism contributed, curated, and built by the members of the university community. A focus on digital pedagogy, allows librarians the flexibility to enter this new age of librarianship with a clearer idea of what we’d like the library to be 10, 15, or 20 years from now.

Not a library, a real cenotaph. (Flickr CC BY-NC 2.0)

Rick Anderson tells us it is a commonality amongst new librarians to say that the collection is dead. Rather than death, I think of it as a transition as significant as the one from scroll to codex, or manuscript to print.

I am choosing to illustrate how I see the future of collections shape up in the digital future. Buildings come in different sizes and shapes, staff perform different roles but collections, that is items preserved for use by research are common in most if not all library experiences throughout history. The collection forms the backbone of our pedagogical role.

With this in mind what are the principles of digital pedagogy in modern librarianship?
  1. Student voices matter, as much as established ones, in the conversation.
  2. Access goes beyond the limits of the library and campus
  3. The future of library is based on student needs both pedagogical and inspirational and the collection needs to mirror this.

By focusing in on the creation of scholarship by students into collections we are building upon the library’s core historical strengths while improving the teaching done in classrooms. We also exhibit examples of student work and learning to the world in perpetuity.

Librarians are often assaulted with comments that “all information is on the internet” and while many have struggled against this assumption and beaten it back in deference to our job security it is a fact that the internet has fundamentally changed the way that we receive information. As Lyman Ross and Pongracz Sennyey comment in “The Library is Dead, Long Live the Library” published in the Journal of Academic Librarianship  “the Internet has lowered the cost of propagating information to negligible levels. This fact diminishes the value of local collections and services. Libraries are no longer islands of information.”(Ross and Sennyey pg 146)

And as the digital world encroached on the library, as it did on most of our lives and interactions, the edifices faded. First it was the building, allowing access outside of the footprint of the traditional library, then it was the staff who became teachers rather than guardians, what happened to our prized collections?

David Lewis in Reimagining the Academic Library comments that “Until quite recently what constituted the scholarly record seemed clear, or at least we understood that portion that was the library’s responsibility.” (Lewis 32) But that now we have entered a new stage of ambiguity caused by digital objects. Information Literacy exists against this backdrop of unclear scholarly records.

This has led some researchers, David Lewis included, to argue that the maintenance of non-unique print collections should no longer be a focus of academic institutions. Instead, digital collections, costing significantly less to maintain and often times infinitely more usable and accessible than singular print copies. While a shift away from the collection of books and toward the teaching and the impacting of students is necessary, I argue it is not an end to the collections based approaches that define the library.

While I do not completely agree that our print collections are no longer necessary, our communities are pushing our hands when it comes to demanding access to more digital materials, outside of the building, and off of campus.

The loss of the stacks is mourned by many nervous colleagues. Some of this nervous energy has prompted change in library circles. When the Association of College and Research Libraries introduced a new framework for information literacy, it was met, as all change does, with both praise and scorn.

Part of this framework was a large redefinition of the task of research, which increasingly takes the focus of librarianship away from books and dust and places it into the classroom.

One movement in particular that I believe is of note here is the idea that of “Scholarship as Conversation”

The framework states that “Communities of scholars, researchers, or professionals engage in sustained discourse with new insights and discoveries occurring over time as a result of varied perspectives and interpretations”

Part of this is the necessary focus on citations as a communicative tool between the researcher and the past, but buried in here is the way in which we can use the tools of the digital to promote our student’s incorporation into this community.

“New forms of scholarly and research conversations,” the framework continues, “provide more avenues in which a wide variety of individuals may have a voice in the conversation.”

It is through digital pedagogy that we have the chance to offer our students keys to this conversation, either through publishing, the creation of exhibits, or the production of knowledge itself. Libraries then need to be at the forefront of this transition, from static collections based and traditional “gatekeeper” mentalities to the research driven and student driven collection creation.

While librarians have been quick to reject the gatekeeper mentality, faculty in fields across campus have been hesitant to give up the reins of the academic conversation. Some institutions have had long histories of undergraduate research prior to the age of the internet, it is the openness in the digital world that prompted a revolution in student publishing.

Char Booth explains in “Open Access as Pedagogy” that digital publishing “grants privilege and power to student authors, gives them space to assert their intellectual agency, allows them to enter the academic conversation and…maybe alter some professional paradigms.”

Entering this academic conversation encourages students to reject the monolithic scholarly record that dominates our ideas of the University, and telling students their voice matters allows a reconfiguring of the idea of research. The best way to understand research is to conduct it yourself. There are more tangible reasons this is innovative.

Char Booth continues “With that newfound power comes responsibility; with Open Access comes exposure…leads these already ambitious students to dig deeper into primary and secondary sources, to think harder about their meaning and value to their scholarship and to argue more effectively and write more forcefully.” (Booth 6)

Feeling that student work is often too “un-polished” or “not up to par” with the rigorous examinations that come after years of graduate school. Some are worried that student work will impact their own standing as professional academics. Bad student work with a faculty name on it reflects poorly on mentorship.

In giving the keys of scholarship to our students we promote not only their work but the University as a whole; much like open access creates exposure for us on the Tenure Track, our students become examples. By opening up the collection to reworking by students we not only improve their education but we break down the barriers that hold new ideas back.

It rejects the model of the library as a singular direction where the collection is controlled by the librarian and lent to the student or researcher. Instead it breaks down those barriers to encourage the exchange of information and ideas across all levels.

Nowhere on campus is better for this kind of interdisciplinary engagement, and nowhere is better suited for the task of preserving collections, albeit digital ones, then the organization trusted with this preservation since Alexandria. This is not a death for the library, or of the collection, but a new beginning.