Somewhat Off-the-Cuff Thoughts About the Print Vs Ebook Debates

I opened the paper this morning to an article discussing the continuing fight for market share between print books and ebooks. In a headline sure to lure in every librarian and avid reader — The Plot Twist: E-Book Sales Slip, and Print Is Far From Dead — the New York Times reports that:

E-book sales fell by 10 percent in the first five months of this year, according to the Association of American Publishers, which collects data from nearly 1,200 publishers. Digital books accounted last year for around 20 percent of the market, roughly the same as they did a few years ago.

It’s a decent article, though to my mind it glosses over many of the issues around print books and ebooks that librarians are well aware of. The reading landscape is complicated — it’s less a matter of either, or and more both, and. We see it at the Reference Desk when some students are happy to have access to an ebook on their device, while others wrinkle their noses if they find a book that’s only available electronically and ask if there’s any way we can get them the hard copy. In my library our printing statistics are through the roof as students print thousands of pages per week; yes, some of these pages are their assignments or journal articles, but some are ebook chapters too.

Ebooks can be troublesome, frankly, even for those who want to use them. As a library user and a librarian and an avid reader, I’m highly motivated to sign into multiple platforms at my university’s library or the public library to be able to read books on my phone or tablet, but the barriers can seem very high to novice ebook users. Alycia Sellie’s recent article in Urban Library Journal notes the trials and tribulations that students in her library experience when they want to use ebooks (among other topics), frustrations which often “makes them dislike the libraries that offer them.” And even those who are extremely digitally savvy may not embrace ebooks. In my house, with an n of 2, I read both print and ebooks (and the paper newspaper), while my spouse, a software engineer, reads only print books (though the newspaper on his phone).

While I do think the Times article doesn’t delve as deeply into the complexities of print vs. ebooks as it could, I’m glad to see it, and especially glad to see that physical bookstores are seeing a boost in print sales. I also hope that folks who have input into the future of libraries — politicians, funders, etc. — take note before issuing proclamations about the death of print books. The public libraries in my city are booming, and they are full of print books, as are all of the K-12 public school classrooms in NYC that I’ve ever been in. My son, who just started high school, reads only print books at home (his choice) and in school, though he did receive one of his textbooks on CD this year. Kids of all ages read lots — for school and for their own interests — and they may not have access to devices that make it easy for them to read ebooks. I think we’ll be living in our both, and hybrid print/digital book world for a while yet.

Once More to the Breach

ACRLog welcomes a guest post from Mark Herring, Dean of Library Services at Winthrop University.

Summer’s over, I know, but we must go once more to the breach of web privacy. A California librarian recently complained about Amazon’s new Kindle ebooks lending program for libraries. The complaint focuses on Amazon’s privacy policy and advertising. In a ten minute video (the transcript of which is here), the librarian argues that in our hasty “greed” to get books into the hand of readers, librarians violated one of our sacred trusts: privacy protection. Amazon keeps a record of all books lent on Kindles via corporate servers. This information is later used like it is on the website, both to recommend new titles and of course advertise products by selling that information elsewhere. While the story was picked up in the library press and on Slashdot, it wasn’t widely publicized, at least not to the extent of the story of Amazon’s lending program. The reason why is simple: web privacy is now a non-starter.

This isn’t the first such story about Web privacy (or lack thereof), and it is not likely to be the last. But it is a non-issue and will remain so as far as cyberspace extends. It’s not as if we weren’t warned.

As long as go as 1999, in a widely publicized story (perhaps forgotten now?), Scott McNealy, CEO of Sun Microsystems, told a group that the issue of privacy on the Web was a “red herring” (no relation by the way). McNealy went on to say that “You have zero privacy anyway. Get over it.” McNealy wasn’t the only one to argue in this manner, and neither is Amazon the only company with a patent disregard for privacy. Frankly, any company or social network on the Web puts privacy on low priority. Don’t get me wrong. Privacy isn’t an absolute right. I can think of times when not disclosing someone’s shenanigans would border on the criminal. But our patrons should be able to do basic library business without being hounded.

To be sure, the strength of the poisoned privacy varies among various Web apothecaries. With Facebook rapidly approaching one billion users, only a tiny minority remain who can care about privacy. Only last year Zuckerberg reminded all of us that “the age of privacy is over.” At the time, some saw this as an about-face. But anyone who followed Facebook helter-skelter knew otherwise. James Grimmelmann remarked once that of all the social networks, Facebook had the best privacy statement, and it was awful.

But I like the way Zuckerberg phrased it because I think it sums up nicely where we are about the Web and privacy. It’s a brave new world, and those not yet on board are from another, older and quite possibly, flat one. This was never made clearer to me than a few years ago.

I had the distinct pleasure to visit MIT in 2009 and learn of new web-related inventions in the proverbial “pipeline.” Amid our somewhat graying profession were these twentysomethings, naturally, all exceedingly bright. Some of what we saw has already come to pass, while others remain in development. There were toys, apps, and so on. But what really caught my eye was a broach or lapel pin.

This pin, our attractive, late twentysomething, explained to us, made certain you never forgot a name or a face again. I’m terrible with names, so naturally I perked up even more. When you approach a person, she said, the pin casts his or her “vitals” on their chest, visible to you but not to them. Commonly known things, she said, like age, marital status, number of children, where they work, recent vacations or even recent accomplishments. This way, she told us cheerfully, you’re never at a loss what to talk about. You know, how are the kids, is Peter enjoying Harvard, and how was the vacation in the Caymans?

Several of us, all over 50, let out an audible gasp. But isn’t that a violation of privacy, we asked, almost in unison. Oh, no, she reassured us. It’s all on the Web anyway. And then she said something that I don’t think I’ll ever forget. When asked about the ethics of it all, she replied, again cheerily, “Those are issues taken up by another department. We don’t really engage in the ethics part of it.” And that’s when I knew. We are of a different age because even the developers no longer think about these things, assuming they once did. Ethics will ponder that matter and get back to you. But don’t call us; we’ll call you.

None of us want to remain fully anonymous, but many of us–at least those of us over 50–would prefer to remain somewhat private. Not anymore. Everything we are or hope to be, whether true or not, is on the Web; and someone is or will be making use of it. In this brave new world, we all live our lives on the backs of so many digital postcards that travel the globe daily.

This isn’t about going back, or trying to recapture the genie or clean up the toothpaste. Those days are over. Rather this is about how we librarians have become students of change and must now weigh those changes regularly. As the Web changes books, it also changes the libraries that house them. And so McLuhan was right after all: We shape our tools and thereafter our tools shape us.

And so here we are, once more to the breach. Habent sua fata libelli: books have their fates. The only question that remains today is this one: is this the fate we want for them, for our libraries?