Student clubs and making zines

Slowly but surely we’re making it through this fall semester. For a librarian focused on student engagement and outreach, this semester has been a pivot (probably a large understatement). As Valerie discusses in her first FYAL post, part of the challenge for our work is finding ways to connect with our students. With limited hours and closed spaces, our normal outreach strategy “Let’s host an event, market it, but also know some students will wander in” doesn’t work. It’s been a moment to stop and reset. I’ve tried to ask myself (and the students I work with) what do they need to survive this semester. In asking those questions, some events we would normally host in-person get cut. At the same time, I’ve hosted events this semester and sat patiently in a Zoom room for 15 minutes with no other participants, before calling it off. I’m sure I’m not alone in that experience. All of this is to say I’ve been thinking a lot about how outreach and student engagement work tie into the larger university experience. How do we create programs that help our students do the things they value doing, especially in a moment where our uncertainty for 2020 and 2021 is visible and present in every meeting and interaction? 

One way we’ve been exploring these ideas is through direct programs for student clubs. We were lucky that the past two years our student engagement & outreach intern (and colleague), Lily, built relationships with a couple of active student clubs, Triota and Schreyer for Women. In pre-pandemic times, we hosted book clubs and zine workshops with these students. We always had a good turnout and the students seemed excited to partner with the Libraries. As the fall semester began, we turned out attention to finding a way to do at least one program with these clubs. Some colleagues and I got together to plan these events. We chose zines and specifically thinking about ways to tie it in with women’s activism and voting, due to the impending election and a theme around women’s activism that is being sponsored by our Liberal Arts College. Our plan was to host a virtual zine workshop and include scanned copies of materials from our Special Collections and university archives. We figured we could put together packets of zine-making materials and either send them to students or coordinate a pick-up time if the student was on campus. 

Both clubs were interested and we got to work setting up Zoom registration links and zine-making packets. This past week we led the two workshops and it was wonderful to spend an hour with these students. We made zines, talked about Halloween costumes, and discussed our voting plans. We laughed, had moments of silence, and shared stories with one another. Our hour together flew by and I got off each call feeling more hopeful than I had been when I logged on. It was nice to craft and to mentally prepare for whatever next week will bring. I’m sharing my papers from my zine below, along with the prompts in case you too are interested in making a zine. Figuring out new ways to do outreach and engagement definitely keeps me on my toes but at the end of the day, it’s always nice to connect with our students. 



Our zine prompts (for an 8 page zine):

 Guided question
Cover Up to you!
#2What are three words that sum up how you’re feeling about the 2020 election?
#3Tell us about the first time you voted and or an election that was (or is) important to you
#4What does activism mean to me?
#5
#6How was your definition/meaning of activism changed over time?
#7What work is left to do?
BackWhat gives you hope for the future?

A shout out to my colleagues, Angel Diaz, Clara Drummond, and Danica White for collaborating on these events! I hope there are many more zine workshops in the future.

Librarianship in the Time of COVID

As I write this, I’m entering my third month as an Outreach and Engagement Librarian. I’m excited to be starting this new position in a new field, but must admit that this is a strange time to be starting anything well…new. Yet, 2020 has been nothing but new adjustments in our household as we also welcomed a baby in the spring during the height of the pandemic.

It has now been eight months since the pandemic began and the campus remains quiet as students learn remotely. Faculty are teleworking, and with little reason to be there, most students are scattered as well. This means that I’m doing outreach and engagement from my bedroom rather than on campus. I quickly realized that I was presented with a challenge: I need to “put myself out there” on campus without being there.

I realized that to do my job I needed to be proactive and reach out to others rather than simply walking over to their offices. This has involved reaching out individually to campus members who typically work with the library, like the writing and student success centers. I’ve looked into a social media plan and am dusting off our old library newsletter. What has been far more challenging is finding ways to replicate online the student experience in the library. This is something that I continue to mull over in my mind. How can I create an online experience that is even a shadow of the one in person?

It is an honor to work with these students and I can’t believe that I get paid to talk about the library. Still- I can’t help reflect about the bizarre and terrifying situation unfolding in parallel with my work. I’m trying to ensure that we highlight the ways that students can receive basic care: counseling services, food assistance, help with utilities, alongside information literacy and citation help. My brain almost can’t process this dichotomy, but I suppose there is no time like the present to start trying.

Gotta Catch ‘Em All: Campus Engagement with Pokémon Go

ACRLog welcomes a guest post from Beth M. Whittaker, Director of the Kenneth Spencer Research Library and Associate Dean of Distinctive Collections at the University of Kansas.

I’m not ashamed to say it: “I play Pokémon Go.”  Or perhaps, more accurately, “I STILL play Pokémon Go!” Although much of the excitement of the popular AR-based mobile game has died down since its launch in 2016, the game continues to evolve and develop, bringing in new players and drawing back those who left. Nowhere is this more evident than on college campuses. While my love affair with Pokémon Go started, as it did for many adult players, as a way to encourage myself to walk more, it’s become a major way I interact with my community and navigate the world around me. In short, it makes me a better librarian, providing me with new ways to connect to students and faculty and promote the library.

Lawrence, Kansas is home to a large, active group of “PoGo” players and the University of Kansas (KU) is a prime spot to play, full of Pokéstops and gyms, dense with opportunities to “catch ‘em all!” Pokéstops are virtual location markers tied to a set of GPS coordinates. When a player “spins” a Pokéstop by interacting with it on their phone, they receive useful items and points. At a gym, you can do battle with Pokémon, or participate in solo or group “raids”. The beautiful North Gallery of Spencer Research Library is a Pokéstop, but it’s reachable from outside the building, too. Spencer had nothing to do with it: stops and gyms are assigned by the software company Niantic based on a complicated set of factors I don’t even pretend to understand. I could probably figure it out through careful research if I wanted to, though. I am a librarian, after all.

One aspect of the game that may come as a surprise is that it is designed to be interactive, and gameplay frequently encourages collaboration over competition. Faculty, staff, and students communicate through a chat app to find rarer Pokémon and to coordinate our group raids. I love to read messages like, “There’s a wild chansey at Spencer Research Library.” Chansey, in the Pokémon universe, brings good luck and happiness to those who catch it, and who couldn’t use more of that?

Our library is off the main campus thoroughfare, hidden behind Strong Hall, KU’s large administrative building, and not particularly easy to find. Since players interact with the game on the screen as much as they do with the physical world around them, it’s actually easier to find some places virtually than in person from the app’s aerial view. Recently a group was planning to battle a raid boss Pokémon at the gym at the Campanile, a campus landmark near my office, and a new player on campus asked where that was. The response, “Behind Strong Hall” obviously did not come from a librarian. I clarified, “Actually it’s behind Spencer Research Library, where we have a great exhibition on display about Helen and Kenneth Spencer.”

When I’m on campus, I’m usually wearing my KU Libraries lanyard, and I make no secret of the fact that I work for the libraries. I’ve had people ask me questions about fines, or mention that they visited the Spencer Library for a class and that “it was so cool!” I’ve met faculty and graduate students I never see inside our doors and I think it’s fair to say dozens of undergraduates think of me as “their” librarian. I have shared information about our student book collecting contest, directed people to campus parking options when they come to a raid, and reminded people when severe weather was imminent. All of this helps personalize a large campus, and feeds into my goals to help students succeed.

The PoGo community has served me well when I travel, too, including a recent visit to Cleveland for ACRL, where I chanced upon a group during a special lunchtime raid event. I tagged along with them for half a dozen raids as we made our way closer to the Cleveland State campus. Afterward, I joined two students at a Starbucks to trade Pokémon. We talked about their plans after graduation, and I was reminded of one of the universals of academic libraries everywhere: students can always use a sympathetic ear, a cup of coffee, and someone to help them navigate the world around them. I like to think I’m putting a human face on the library, both at KU and across the PoGo community, even if that face is known mostly by the name of my avatar, “Pokemom.”

So if you see me standing around on Jayhawk Boulevard with a group of people, looking at my phone, and, to be honest, probably yelling and screaming if I don’t make the catch, please know that yes, I’m playing Pokémon Go.  Most weeks, I do end up meeting my goal of walking 50 km. I collect potions, candy and stardust, all while playing a game that connects me to my campus and community.

P.S. After I submitted this to ACRLog, Niantic launched Harry Potter: Wizards Unite. Although I’m only at level 7 in this new augmented reality mobile game, I suspect it will share many of the same benefits for connecting with campus communities, especially given the popularity of the Harry Potter franchise. Time will tell!

Navigating uncharted territory: Short Edition at Penn State

So, you might have heard of a machine that disenspers short stories. You’ll find these dispensers at airports, hospitals, gig cities, malls, and community spaces. With a press of a button, you can print off 1, 3, or 5 minute short stories or poetry. These dispensers are made by Short Edition, a company based in France whose mission is to “propel literature” and share short stories and poetry with as many people as possible. Their machines have been featured stories at Mental Floss, LitHub, The New Yorker, and The New York Times.

There definitely is something novel about the machines; I’m actually writing this post while sitting near one in our library. Penn State got several dispensers in spring 2017 and PLA just finished up their Courage writing contest, and I can only assume some more libraries will be getting their own dispensers in the next several years. I love watching students approach the dispenser, some not quite sure what they are all about. They press the button and the machine whirls a bit, gearing up to print the story. It spits the story out, the five minute stories always my favorite to watch because it’s always longer than you’d expect. They smile when they pull it out of the dispenser, folding it carefully while they walk away. My favorite comment to hear is, “Can you actually read that story in one minute?”

Short Edition started in 2011 and the company created their dispensers in 2015. Libraries have gravitated towards these dispensers and the mission behind the company, we seem like a natural fit. When Penn State first got our dispensers, they were fun machines we had in our library and in spaces across campus. But we wanted to do more than just have students print out stories; we wanted to build a program that could showcase student, faculty, and staff writing. I became part of the group tasked with building this program in fall 2017. In the past year, I have learned a lot — about Short Edition, the creative writing scene at University Park and the campuses, and how to take a fuzzy vision for a program and turn it into something a bit more defined.

I got involved because our administration had felt strongly there should be students involved with the editorial process and naturally, the Student Engagement Librarian knows some students. Other than some loose guidelines from the Editorial Board at Short Edition, we really had the chance to create what we wanted. While the machines themselves are “easy” (just plug them in and let them print), there is much more beneath the surface, and at the complimentary website, where the magic really happens in converting community content into something you can print off on the dispensers. There was definitely a learning curve and when we’ve got a contest running, I email my contacts at Short Edition at least once a week. We’re currently running our second writing contest, around the theme of Lost & Found. Running these contests seem like the best way to get content onto our website and our dispensers — having a broad, general theme (and prize money) seems to attract more writers than a rolling submission process. Sometimes, I have gone up to the group of students printing off stories and ask, “Did you know you can submit your own stories to this dispenser?” The students often chuckle and shake their heads, “I just like reading the stories, I don’t write” they respond. We’ve got a little hurdle right now — finding folks who not only enjoy the machines, but also want their stories and poems to be the ones getting printed out.

The other aspect about this project is now that we have some consistency around contests, our Editorial Board and guidelines, we are adding other elements to the program. Community members in Centre county can now add their content to our website and dispensers, we are adding dispensers to some of our campuses across the state of Pennsylvania, and working locally with the high school to see what their program could look like. It’s a lot of juggling and deciding what is urgent, what decisions will be strategic, and what elements we can hold off on until we are more ready. In that way, this program is elastic, willing to bend in what direction we think is best, at the time.

In all of this, when you chart uncharted territory, people look to you for advice or ways forward. Since our Penn State Short Edition project has taken off, I’ve received emails from a whole host of librarians, all interested in what we’re up to. I send along documentation, neatly packaged in a Box folder, explaining some of the unique elements of our program. In these email exchanges, I receive my favorite compliment, “Wow, this is thorough.” I’m curious to see how many other academic libraries invest in Short Edition in the next few years. Maybe, in the future, we can find a way to connect them, in a contest or through our Editorial Boards.

The biggest thing I’ve learned since taking on this project is that you sometimes just have to do the thing, even if you’re not 100% sure it will work. I’m someone who craves feedback and seeks a lot of permission first; spearheading the Short Edition project has definitely challenged that side of me. I’ve gotten a little better at just doing the thing and being confident in whatever decision I’ve decided to make. There’s so much room to grow, experiment, and take this project to another level so onward we go, charting new territory and propelling literature forward.


Note: If you’re interested in seeing some of our documentation for Short Edition or learning more, feel free to send me an email at hmf14@psu.edu.

 

 

Hack the Stacks: Outreach and Activism in Patron Driven Acquisitions

As many others have said more eloquently than I could, everyday in libraries we make decisions about how to spend our resources: time, space, attention, but perhaps most obviously, money. In 2015, the average library expenditures for collections at doctoral institutions was over 5 million dollars. What we choose to spend that money on is an inherently political act. Recognizing it as a form of activism, students at the University of Virginia used our purchase request system to ask that the library add more materials by underrepresented voices to our collections.  I’ll describe the background, logistics, and outcomes of an event we organized to encourage and facilitate these requests.

As a subject librarian, collection development is a surprisingly small part of my job. A centralized collections team manages our approval plans and once a year subject liaisons review them to make sure they still align with departmental interests and priorities. We also have an automated purchase request system that patrons can use to request items for the library. These requests get sent to the collections team and the subject librarian in the area and we passively approve them (unless there’s a glaring reason not to purchase it, it goes through). Beyond those two responsibilities, my involvement in collection development is minimal.

UVA isn’t alone in changing the way it handles collection development from the selector/bibliographer to an outsourced model. Along with this operational shift, we’ve experienced a more philosophical one: budget and space constraints mean that we can no longer try to collect everything, and have had to refocus our efforts towards providing material as patrons explicitly need them, which is the same paradigm shift of “just-in-time” to “just-in-case” that many libraries are experiencing. We rely upon patron purchase requests to tell us when there’s a gap that needs to be filled, but sometimes students don’t know about that feature of the library website or how to use it.

A few weeks ago, a graduate student in the Music Department approached me about co-organizing an event to teach people how to use the purchase request feature while simultaneously requesting books by marginalized authors and independent presses be added to our collection. (Thank you to Aldona Dye of the UVA Music Department and Matthew Vest of UCLA who came up with this idea.) We decided to call it Hack the Stacks and partnered with the Graduate Student Coalition for Liberation, an interdisciplinary group formed  “with the goal of creating a campus environment where resources  for learning about and combating white supremacy (such as discussion forums; visiting scholar and activist talks; syllabi; direct actions; trainings; and safe and accountable spaces) are readily available.”

Prior to the event, we circulated a Google Doc and asked people to add books and presses they thought should be added to the library’s collections. The day of the event, we gave a presentation covering the library’s current method of collection development, emphasizing that purchase requests are the best way for patrons to influence what they think we should own, how to submit a purchase request, and describing what happens after a request is submitted. From the patron perspective, our collection development process is opaque and this discussion made it a lot more transparent. We posted large print-outs of the list on the wall and asked participants to check off items when they submitted a request. We also brought a blank sheet of paper for participants to add to if they submitted a request for a book that wasn’t on our list. Participants filtered in and out during the two hour event, with some staying and submitting multiple purchase requests and others dropping in to submit one or two. 

Our collections and acquisitions teams helped facilitate this event on the backend. Before the event, we talked about whether our normal purchase request budget would be sufficient to cover an event like this, and I shared the list with them in advance to give them a rough estimate of the number of requests to expect. During the event, I encouraged participants to track down the link to purchase the title they were interested in to make it easier on the acquisitions team and to use the “additional notes” field to justify the purchase, which is a practice our collections management team encourages for requests to be fulfilled more reliably. We also added a designation to each item that was requested so that the acquisitions team could track which requests were coming in as part of the event.

All told, we ended up submitting purchase requests for close to fifty items. Those requests are still being processed, so I can’t yet say how many will be added to our collection, but I’m hopeful that most of them will be purchased. Building diverse collections is, as AJ Robinson pointed out, imperative if we want to be the inclusive and welcoming institutions we strive to be. We need to have books by and about people from historically marginalized groups if we want them to feel as though the library is for them, too.  Having these materials on hand also means that more people will engage with them. We are undergoing the beginning of a renovation right now and through a series of preparatory focus groups and meetings many people have emphasized how essential browsing is to their research processes. Hopefully, by having these books in our catalog and on our shelves, faculty and students will be more likely to use them in their courses and research. This event also revealed gaps in our collection, particularly in disability and indigenous studies. I hope we can use this knowledge to revisit our approval plans to see how we could collect more intentionally in these areas.

This was my first experience doing outreach to encourage patron driven acquisition and using it as a tool to encourage more inclusive collections. I’m hopeful we can turn it into a larger effort to tap into patron expertise as we make decisions about how to allocate our limited resources and to incorporate what we learn into our long-term collections strategy.