Our TBR Lists

Summer is often the time where we hope we can dig into the articles and books we’ve put off reading during the academic semesters. In this collaborative post, ACRLoggers share what they have been reading, watching, or listening to and what’s on their TBR list for the summer.

Things we have read, watched, or listened to

Hailley: A colleague in my department was part of a learning community this spring where they read Creating Wicked Students: Designing Courses for a Complex World by Paul Hanstedt. She recommended I read it, especially as I was preparing to teach a five week credit course this summer. As soon as I started reading, I was hooked! I appreciated the way Hanstedt talked about course creation and how we can design authentic projects for our students to encounter in a course. While I was reading it with my eyes on credit-course design, I still think this book is relevant for folks not teaching a full semester long course. 

Alex: I’ve been reading Writing from These Roots by J. M. Duffy (2007) for my summer M.Ed. class on literacy and its intersections with culture, identity, and language. It’s not directly library-related, but it details a unique case of literacy: the Hmong people. It has really broadened the way I look at how not only literacy happens and what it is, but how information is shared in different cultures.

Justin: I’ve been reading up on information literacy instruction, specifically in the sciences since I was recently hired as a Science librarian at the University of Manitoba. In mid-June I attended ACRL’s Sciences & Technology Section’s annual program, where they presented a draft of a sciences companion document to the ACRL Framework. Some really good examples were shown of how the Framework was adapted and being used for sciences students – I’m looking forward to using this in my own instructional sessions. I also found Witherspoon, Taber, and Goudreau’s recently-published article “Science Students’ Information Literacy Needs” really helpful in providing evidence for when to introduce specific info lit concepts throughout a science student’s program.

As I’ve been developing some new sciences-focused library presentations, I’ve been rereading Bull, MacMillan, and Head’s article on proactive evaluation, published last summer. I’m trying to figure out where to put and how to frame proactive evaluation and other evaluative frameworks in my sessions for sciences students.

Stephanie: I’m often listening to podcasts, and one that is currently in rotation is 99% Invisible. I greatly enjoyed their recent episode, Meet Us by the Fountain, which focuses on the heyday of indoor shopping malls. As someone who began working in a mall when I was a sophomore in high school and continued working there until I graduated from college, the mall holds a place in my heart as a place where I discovered who I was, from my clothing likes and dislikes to my social circle and extended group of friends. Listening to the episode reminded me that it’s hard for me to imagine what my life would have been like if I hadn’t worked at the mall for nearly six years; returning to my shift on a regular basis kept me grounded during an age and time of much uncertainty. The episode also shines insight into the gravitational pull of the mall and the history of suburbia in general. 

Jen: I’ve become more and more interested in the idea of storytelling as a pedagogical technique–allegories, analogies, anecdotes, case studies, memes, real-world problems–to make abstract or technical research concepts more accessible to students, facilitate students’ recall and meaning making, and/or provide general interest in the classroom. So reading about how instructors in a wide range of disciplines use storytelling and to what effect–things like Frisch and Saunders’ “Using stories in an introductory college biology course”–has been helpful so far.  This exploration has led me into a bit of research on how instructors think about their teaching and how they make changes. Articles like Kirker’s “Am I a teacher because I teach?: A qualitative study of librarians’ perceptions of their role as teachers” and Baer’s “Academic librarians’ development as teachers: A survey on changes in pedagogical roles, approaches, and perspectives” have been helpful here. Both of these areas have started to lead me to think about these concepts in other contexts: storytelling as a tool to improve clarity and connection in communication in other arenas (say, administrative) and also what contributes to openness to change in other parts of our professional (not to mention personal) lives. 

Things we hope to read, watch, or listen to this summer

Hailley: I’m hoping to spend some time reviewing the recorded presentations from CALM this spring. I wasn’t able to attend the virtual conference at the end of April, but I’m excited many of the sessions were recorded. I recently watched (and loved) “Flying the Plane While You’re Building It: Cultivating a New Team Through Organizational Change” from Mea Warren and (fellow ACRLogger) Veronica Arellano Douglas so I can’t wait to learn more from those who presented!

Alex: I’ve barely started it, so I don’t count it in the “have read” section, but I’m looking forward to working my way through A Place for Everything, by Judith Flanders, because who doesn’t want to read a history of alphabetical order? (That’s a little adjacent to library work, but probably has some interesting insights into shelving schemes, if nothing else.) I also have a lot of driving ahead of me this summer (we’re talking 7 hours at a time) so I’d like to get into some podcasts to pass that time more quickly: The Librarian’s Guide to Teaching, Dewey Decibel, and Book Club for Masochists have all caught my eye (ear?) recently. Even though a lot of library podcasts are focused on public libraries, I think there’s a lot for an academic librarian to learn there.

Justin: A couple of my colleagues are really into Anne Helen Petersen’s writing and recommended her book, co-written with partner Charlie Warzel, Out of Office: The Big Problem and Bigger Promise of Working From Home. I switched from working-from-home back to working on-campus in February of this year. I think a lot of us have been moving towards this over the past year or so. I’ve heard Warzel and AHP’s book layout ideas for a healthy work/life balance, rethinking what your real work means, and getting more involved in your community, so I’m looking forward to reading it. (Also: if you haven’t seen it, AHP’s CALM keynote is shared here, which I highly recommend reading, The Librarians Are Not Okay.)

I just finished up a research project on relational-cultural theory and Canadian academic librarians, and now that that’s done, I’m hoping to do some reading into LIS mentorship programs and other supports for librarians to start up a new project; articles like Malecki & Bonanni’s “Mentorship Programs in Academic Libraries” and Ackerman, Hunter, & Wilkinson’s “The Availability and Effectiveness of Research Supports for Early Career Academic Librarians.”

Stephanie: Following up on the 99% Invisible episode I was listening to earlier, I’m eager to pick up the book the episode is based on: Meet Me by the Fountain: An Inside History of the Mall by Alexandra Lange. While I haven’t started reading the book just yet, I’m looking forward to gaining more insight on how malls have both become something we remiscenice about while also being something we also malign. I’m drawn to social histories in general, and I appreciate that this book focuses on how malls played a vital role in creating and maintaining suburbs, and how towns are faring during the ongoing reinvention of the mall.

Jen: Geez, there’s so much I’ve been meaning to catch up on. What isn’t on my to-be-read pile is perhaps a more accurate question for me. But I’m thinking here especially about some synergies in a few projects I’m working on related to open pedagogy and the “students as partners” movement and information literacy. So I’m adding things like “A systematic literature review of students as partners in higher education” to the pile to round out some of my foundational understanding in these areas. 

Things I Didn’t Know I Needed to Know

Hindsight is 20/20, right? In this collaborative post from our ACRLog team, we’re reflecting on the lessons and truths about libraries, librarianship, and higher ed that we wish we had come to understand sooner — the stuff we didn’t know to ask about earlier on in our careers, the stuff we didn’t know that we needed to know — and how our current understanding can perhaps help us to more clearly see the things we need to do differently. 

What’s something you wish someone had told you or that you wish you had asked in a job interview in order to get a clearer picture of the work, institution, or culture? 

[Alex] I wish I had the foresight to ask for more detail about what the tenure process looks like for a librarian, as this was not something I had encountered before. I had the rare opportunity to choose tenure-track or fixed-term when I was hired, and I assumed tenure-track was inherently the “better” choice and did not give it much critical consideration. 

[Hailley] A colleague and I were just talking about this recently – we wished we had asked about what the culture is around start and end times. At my current institution, we have a pretty standard 8:15-4:30 workday (university-wide). Knowing this might not change your mind to take or not to take a job, it is helpful to know what the general rule of thumb is before entering a new institution. 

[Veronica] It’s incredibly important to ask what the organization is doing to ensure their workplace is equitable, inclusive, and accessible. Both the answer, and the way that it is answered are especially important for librarians with marginalized identities, but should be a concern for all librarians. You can usually get a sense of a place by how the people you are talking to react to that question. 

What’s an unwritten rule at your current or past institution(s) or within your area of librarianship that you had to learn as you go?

[Alex] At each institution I’ve worked at, the unwritten rules are mostly workplace culture, processes for the way things are done. My best example is that I have had scheduled reference shifts at both of my librarian jobs, and it is done very differently at each: on a weekly basis vs. six months at a time; in hourly shifts vs. 90-minute shifts; all open hours vs. a six-hour period of the day on weekdays only. It demonstrated to me that not only are types of libraries very different, but so are individual locations. 

[Maura] When I started at my current institution as Instruction Coordinator 14 years ago, I also noted a few things about workplace culture that were perhaps a bit more formal than I expected. Most of my library colleagues dressed up a bit for reference shifts and teaching, and across the college when faculty referred to each other in front of students they tended to use “Professor So and so” rather than first names. The former has definitely changed somewhat since the pandemic though I’m not sure if the latter has.

[Jen] When I moved to my current institution to take on this job almost five years ago, it was my first time in a faculty position. I had already worked in libraries for a long time by that point but always in positions classified as staff. I didn’t take this job because it was classified as faculty; I saw it as a plus, but certainly not the deciding factor. It’s taken me some time to fully grasp what it means to have faculty status in terms of planning my work and organizing my time, as well as in terms of my opportunities and responsibilities–not only of the position itself, but also as a faculty member. Of course, faculty classification while working in a public service-oriented unit and also being an administrator and manager is different from a typical faculty role. But I think this vantage point has given me new perspective on what a position’s classification can mean with respect to autonomy, advocacy, and the like. Having worked from both sides of this coin now, though, I still believe that it is up to us to not only practice and embody the full potential of our roles, but to also challenge it (or, perhaps more accurately, to challenge others’ assumptions and expectations of our roles). Whether because or in spite of classifications, we can play a significant part in making our places in our library and institutional landscapes what we want them to be. 

What’s something simple or fundamental about higher ed, libraries, or your current/past job(s) that you wish you’d understood sooner?

[Hailley] Something I’ve been thinking about a lot is how decisions are made. Overtime, and especially as a current middle manager, I can more clearly see the many people above me who might influence, inform, or make a decision. Even if I don’t love a decision, I try to keep in mind the bigger picture and context for that specific decision. 

[Angie]  Absolutely what Hailey points out. I try to share this perspective with others as well.  Another reality I wish I knew sooner is how people in higher ed – from students to faculty to administrators – understand so little about the work of libraries, and how even those who communicate well, it remains a constant endeavor.  I am starting to accept this as work that is never done.

[Jen] I decided to go to library school without much library work experience, really. I had a job at the circulation desk in my college library, but my experience doing research for my senior thesis played a much bigger part in prompting me to take this path. While in grad school, I worked at the reference desk in one of my university’s libraries. This was a valuable experience that helped me solidify my grad school (and job search) focus on reference, instruction, and outreach work in academic libraries, but I don’t think I gave other areas of librarianship as much thought as I should have. All that to say, I didn’t come to this field with much pre-existing foundational knowledge about libraries. I feel particularly lucky, then, to have had a supervisor in my first professional position (a one-year stint) who took great pains to connect me with colleagues and projects in a wide range of areas and departments to help expand my awareness and skill set. And I feel very lucky, too, to have spent a significant chunk of my career early on at a small liberal arts college library. Because our library team was relatively small, collegial, and collaborative (read: everyone wore a lot of hats), I had many opportunities to get involved in projects outside the scope of my specific position. Moreover, the daily work of each person and department was literally visible to me. As such, I feel like I got a broad view of how libraries work. My current position at a small branch of an enormous university library system still requires me to wear a lot of hats and also still regularly offers me new insight into how libraries–and higher ed–work, too. But had I started my career in a system of this size, I don’t think I would have had occasion to participate in or observe so many aspects of academic library work so closely. I would have very little understanding, for example, of the technical work of my cataloging, serials, and licensing colleagues or of what’s involved in implementing a new discovery system. I regularly rely and expand on the broader, foundational understanding those early positions afforded. I’m grateful for the opportunities I had to build it.

[Veronica] Like Jen, I also spent a significant chunk of my career at a small liberal arts college library. What that time taught me, and what I wish I’d realized sooner, is that everyone in higher ed–staff, faculty (tenure track, adjuncts, lecturers), librarians–is trying to do their best with the limited time, bandwidth, and resources that we have. There can be this tendency in larger institutions to feel like it’s us versus them, or fall into victim-villain thinking, when in reality everyone is trying their best and no one is ignoring you on purpose. Yes, there will always be people who are rude, but the vast majority of folks are really just trying to get by as best as they can. I think the more that we can listen to our colleagues and get to know them and their wants, needs, worries, and hopes, the better we can support one another and show solidarity in higher education. 

What’s something in higher ed, libraries, or your area of librarianship that everyone just does but doesn’t work well or should be re-thought?

[Angie] I truly don’t understand how, especially as information scientists, we haven’t prioritized the problem that is email. When I first moved into my own place after college, I remember the internet offerings advertised “up to 5 email accounts!”, and I thought why would anyone need that many? In my work within technical services, we have more than that; I know their purpose, and still wonder why these systems can’t serve us better. Many band-aids out there endeavor to help us “manage” email, but not a lot of solutions recognize the problematic level of reliance on email in the workplace. I don’t want to manage email. As ubiquitous as email is, it ought to more effortlessly help or at least get out of the way.

[Maura] I am so grateful to my colleagues that we are a well-functioning, kind, and thoughtful team. Not that we don’t have challenges, because every workplace has challenges, but we’re committed to asking questions and taking responsibility for our inevitable mistakes (because everyone makes mistakes). I was in academia right after college and then took some time in the publishing industry before returning to academia as a librarian, and I’d forgotten about the conflict avoidance that seems endemic to so many academic settings. I wish that institutions offered more support for doing the necessary work of moving through conflict thoughtfully and respectfully.

[Jen] We need to increase transparency around salaries. To withhold salary information from position descriptions and during the interview process can make what is already a difficult undertaking even more uncertain and fraught–not to mention a waste of time for everyone involved if candidates drop out late in the process after finally learning that salaries don’t meet their needs. And then, once hired, the lack of communication within and across institutions about salary data leaves library workers siloed and in the dark about potential earnings equity issues and missing key information with which to advocate for themselves. On a related note, we need to create more internal advancement opportunities in libraries. It seems that the general thinking is that in order to move up, one has to move out. I agree with that approach to some degree–transition is typically healthy for an organization and individuals (fresh perspectives and new horizons!). However, the lack of growth potential for folks within an institution can result in stagnancy, frustration, and low morale. While an organizational culture that supports experimentation and innovation can keep motivated library workers interested and invested, the lack of structural elements to support such folks to move into new positions (with real salary growth) is hurting us on both individual and organizational levels.

[Veronica] Like Jen, I definitely feel as though pipelines to leadership are something that need to be addressed within libraries with equity in mind. There is a strong push towards diversifying the profession, but it often stops with the hiring and onboarding process. What happens after that? Why do people leave the organization or the profession? At my library we are looking into how to help all librarians access professional development and support that will help them advance their careers within our library or elsewhere. Some things we need to ask ourselves are: Who are we sharing leadership opportunities with and why? Who within the organization has access to training, mentoring, and coaching? Who is missing from conversations about leadership potential and career advancement? If we, as a profession, spent time on these ideas we might be able to ensure that people stay within librarianship.

What are some of the lessons and truths that hindsight has helped you to see better? We’d love to hear your thoughts in the comments. 

Looking Back: A Yearly Wrap-Up

I’ve (almost) made it! As of May, I’m eleven months into my first not-so-new-anymore academic librarian position. Looking back on my first year in an academic library, there are a handful of lessons, moments, and people that come to mind – including just how fast time flies while working at a university. In the spirit of growth, this month’s post reflects back on my various lessons from this academic year.

Teaching a library credit-course has always loomed rather large for my first position. So, it makes sense that there’s more to be said about teaching than I have space for (see my January post, for example). That being said, here are couple of lessons from the library classroom.

Proper Preparation

I’m going to let you in on a little-known secret – I get nervous each and every single time I have to teach. It doesn’t matter how many years of teaching I have under my belt, it doesn’t matter if it’s a one-shot lesson I’ve delivered ten times. I always get at least a little nervous whenever I have to teach, and it took me a while to realize that that’s okay.  There’s something that’s always stuck with me from my alternative teacher certification days that still holds true for me to this day – proper preparation prevents pitiful performance. Aside from being an impressive example of alliteration, this maxim has become something I live by when it comes to teaching. 

Teaching is stressful. Each class, each lecture, each activity comes with its laundry list like number of considerations to think about. Activating students’ prior knowledge, preparing mini-lectures, creating opportunities for students to practice new skills, assessing those skills; these are just some of the few things an instructor has to take into consideration whenever planning an instruction session. Granted, some level of stress is unavoidable when teaching, but craving time out each day to prepare and plan instruction has made teaching a lot more manageable for me.

Reflection

Planning takes time, but actual instruction sessions themselves fly by. It’s because of this that reflection has become a staple of my pedagogical praxis. Thanks to my lovely colleagues who introduced me to the concept, I now have a journal specifically for both planning out my classes but also reflecting on each instruction session. Having a space for reflecting on each class session has afforded me a variety of insights. Something I learned early on about teaching is that classes don’t always turn out the way we image, so having a journal filled with the ups and downs of instruction helps me better plan for future sessions. In a way, my reflection journal works as a form of self-assessment, but it also serves as a marker of progress – comparing my notes from the first week of Fall classes to this Spring lets me know I’ve come a long way as both a librarian and an instructor.

Working Out a Workflow

Prior to my current position, my old workflow consisted of notes in a very lovely planner that I would consistently forget to regularly check. I regretfully admit that, because of my lax scheduling, there are a handful of work and nonwork related events that I missed. But, I’m happy to report that since starting at my current institution, I’ve become the type of person who lives by their Outlook calendar. My last to-do every day before leaving the office is taking a look at my calendar for the next day and locking in exactly what I need to be working on and when. More importantly, I’ve grown into the habit of setting my calendar up in advance as often as possible. This means that sometimes I place an event or deadline on my calendar months in advance but, thanks to my calendar’s reminders function, the likelihood of me forgetting to prep for that event or deadline is much smaller than it has ever been.

Outreach

It seems to me that figuring out your approach to outreach is an almost universal librarian experience. Each library and each campus come with their own set of distinct factors to take into consideration when planning outreach. Because of that, I think it’s safe to say that there’s no one hard and fast rule for conducting outreach to your campus community. What I’ve come to learn about outreach is that most of all it requires time and visibility.

Connecting with students has quickly become one of the most rewarding parts of my position. But, like that phrase about Rome, those connections aren’t built in a day. Whether it’s in the classroom or a campus cultural center, building relationships with students and the on-campus organizations that serve them require an investment of time and presence. My biggest success story in this regard has been my outreach to my campus’ César Chávez Cultural Center (I touched on this in my March post) which led to me being personally sought out by students.

Service

Service to the library, service to the university, service to the profession at large – service period is something I didn’t have much experience with till this year. Much like the other lessons, figuring out my approach to service work has taken time. Though it seems like a requirement typical of most academic libraries, service seems like the type of work that can either become an additional burden or a fulfilling joy. My approach to service has consisted of finding opportunities aligned to my passions. For example, back in March I took part in two training sessions with the library internship program I was in during grad school. During the sessions, I had the opportunity to discuss my experiences in the job market and my transition from intern to full-time librarian with current interns. Maybe it’s something to do with the type of people this profession attracts, but I’ve found that incoming librarians tend to be very responsive and appreciative of hearing earnest advice about the profession to which I usually reply with, “this is one of the fun parts about my job” – and, it’s true. I’ve found that sharing the experiences and advice I’ve received along my path to the profession thus far to be immensely gratifying. Doing so has made my service feel a lots less like work and more like giving back.

Friendship

Last and most certainly not least, friendship. Having people that you know that you can lean-on, as well as making space for those people to lean-on you, goes a long way for me in my personal life. But, I’ve come to learn that that’s also the case for me at work. I know, I know – librarians typical tend to identify as introverts (myself included) but having a close-knit circle of work friends has been huge for me. All of us have our fair share of bad days, but not everyone has someone that they can lean on during those times. Being open and vulnerable with my circle at work has gotten me through some of my roughest days at the library.

In a lot of ways, I feel like I’ve finally gotten adjusted to my new career. I fully recognize I still have much to learn but reflecting back on my first year has allowed to realize just how far I’ve come in a relatively short period of time. Though I’m happy to report that I’ll be taking some time off this Summer – I’m really excited to catch Rage Against the Machine and Kendrick Lamar in July – I’m looking forward to all the new lessons and challenges the coming academic year will bring.

Service as a Resident Librarian

Though I often heard about the importance of membership in a professional organization and had some exposure to the concept of service as a graduate student, professional service is something I wasn’t very familiar until my current position. Part of the orientation process for my current position consisted of my department head going over and explaining the criteria for my yearly evaluation. Lo and behold, service made up a significant portion of my evaluation. As a first-year librarian and a library resident, figuring out my approach to service work has made for an interesting journey.

My experiences with service during grad school, specifically librarians active in service work, were fairly varied. Of course, there was my school’s own Library and Information Sciences Student Association. Though I was only ever a very casual member (grad school, work, and my personal life were more than enough for me at the time), I was always surprised by the number of events held by the organization as well as the variety of librarians involved with said events. By volunteering to staff my area’s annual archives event, I got a small glimpse into just how small librarianship is as well as how easy it can be to meet other librarians. Looking back, I realize I probably volunteered for the event more out of hearing about the importance of volunteering rather than the relevance of what I volunteered for – archives is something I’ve never really had any interest in. Through the events I was required to attend as a Spectrum and Kaleidoscope Scholar, I got a glimpse into just how powerful mentorship and community with other librarians and library students of color can be. In retrospect, Spectrum and Kaleidoscope is where the potential of service work clicked for me – service doesn’t necessary always feel like work whenever it’s related to one’s passion.

Knowing that service was required of me, I decided to make sure that whatever service work I became involved with related to one of my areas of passion. After taking inventory of what those passion are – library instruction, BIPOC library organizations, supporting library students – I ultimately landed on a couple of organizations. REFORMA (The National Association to Promote Library & Information Services to Latinos & the Spanish Speaking) and ACRL’s Residency Interest Group (RIG) were where I first decided to try my hand at service work.

Through REFORMA and RIG, I realized that sometimes interest is really all that’s needed in order to get involved with a professional organization. Neither organizations asked for much to serve: REFORMA required an application while RIG brought to my attention a call for volunteers to help develop a program for library students. Through REFORMA, I was able to join the scholarship committee which assess applications and selects recipients of the two scholarships given out by the organization (as I’ve been working on this post, we’ve actually begun this work). After sending an email expressing interest in the RIG project for LIS students, I found myself in a small planning group consisting of four other library residents. After our initial meeting, we decided our program would be a panel series that would serve as an introduction to the world of academic libraries. The series, aptly named Into the Stacks: An Academic Libraries Panel Series, took place once a month from January to April with one resident taking charge of a panel each month. Admittedly, I was nervous to host a panel by myself, but luckily my panelist were librarians who are a part of my own journey through librarianship. As such, my nerves calmed down a bit after we got going. If anything, the panel just reinforced how much I really enjoy chatting about librarianship period.

Understanding that service work can function as a form of professional development turned out to be a surprise lesson for me. It was determined during my orientation that, due to the temporary nature of my position, my service work would have a national focus. This led me to seek out national service opportunities and this is where ALA’s Emerging Leaders program came in. Through the program, early career librarians like myself are given the opportunity to participate in a national working group with their peers. Once selected for the program, I was given a number of different options in regard to the type of project I would work on. Luckily for me, among the options was a working on a LibGuide over inclusive pedagogy. Through my working group’s discussions and the collection and evaluation of resources for our LibGuide, I’ve been able to further develop my knowledge of pedagogical best practices. This has allowed me to reflect on my current instruction praxis with an eye for ensuring said practices are as inclusive as possible.

Looking back on my introduction to service work, there are a handful of lessons I’ve come to learn. Planning ahead is crucial. For instance, whenever I initially applied for Emerging Leaders last Fall semester, I knew that the program and its project would end by June. Thus I made sure to apply for some ACRL committees, knowing that they would begin right around the time Emerging Leaders would end. Yet, perhaps my biggest takeaway is that aligning my service work with my passions has made the work itself far more enjoyable than I could’ve imagined. Though service is a typical requirement for academic librarians, framing that requirement as an opportunity to give back to a field I love has made the work all that much more gratifying.

The flyer for our panel series

A First Year Librarian’s First Service

Outreach has quickly become one of my favorite parts of being a librarian. I love the fact that I get to work and interact with students in several nonjudgmental capacities. Whether it’s a research consultation or a one-shot library session, I love telling students that the library isn’t here to judge you; it’s here to provide the support you need to be successful. I trace this habit back to my library internship and my old supervisor. Coincidently, my internship is also where I picked up the idea for my first library service – Research and Writing Lab (R&W Lab).

Much of my current philosophy of librarianship is informed by my internship’s supervisor. For instance, the importance of one-on-one interactions between students and librarians is something I picked up from him. As part of my internship, I often observed my supervisor in several capacities. One of those was sitting in on his R&W Lab sessions. The R&W Lab was designed as a one-stop shop for students needing help with either or both the research and writing components of their assignments. It was through these observations that I realized how important student-librarian interactions really are – especially since typically the highest number of interactions librarians have with students are through one-shots. This is most certainly the case at my current institution as well.

Aside from our credit-bearing courses, one-shots, and consultations, our library doesn’t really have a set time devoted to helping students with their research. On top of that, our Writing Center is typically booked up well in advance. Because of this, I realized that replicating my previous supervisor’s service at my institution could go a long way for our students. The thing is that, since this was to be my first library service, I wasn’t entirely sure how to get the ball rolling.

Like all good ideas, I proposed R&W Lab on a whim during one of my department meetings. Lucky for me, my department head was receptive to the idea and helped me get the service going. She set up the initial meeting between us and the Writing Center director, and I came up with a game plan. This might sound a bit basic, but I drafted my plan using the tried-and-true method of answering the Five Ws – who, what, when, where, and why. After coming up with and proposing a plan to the Writing Center Director, the next thing the service needed was volunteers and promotion.

In comparison to the rest of the planning process, this next step was relatively easy. I’d attribute this to my colleagues’ commitment to service and the wonderful support of our libraries’ communication specialist. Thanks to my lovely colleagues, we were able to staff the service from mid-terms to the week before finals. I sent out emails about R&W Lab to our campus cultural centers as well as groups focused on first-generation/first-year students. But, we were really able to promote the service across campus thanks to our communication specialist who knew exactly which channels to use in order to get the word out.

Flash forward to this semester, we’ve actually expanded R&W Lab. Instead of starting at mid-terms, this semester the lab has been running since the fourth week of classes. Though it feels a bit early for assessments, if there’s one thing I learned from starting R&W Lab it’s that nothing happens in a vacuum – especially on a college campus. Much like campus itself, there are often several moving pieces that need to be taken into consideration before a service can even be planned out. Thankfully, I had several people in my corner to aid and support me throughout the process.  

This semester’s flier for Research & Writing Lab