The Rock and the Hard Place (Part 3): Being Open For Change

Two years ago the department in which I work was charged with developing a new organizational structure in response to changes in the scholarly publishing landscape.  Reflecting, presenting, and writing in various venues about this, it’s hard to avoid the ad nauseam reference to change – change is the new normal; embrace change; anticipate change; be the change you wish to see in the world.

In my previous post, the second in this three part series, I noted that the literature is growing in supporting the fact that flipping (changing) the subscription model to open access is an attainable reality, and that a will to do so is what’s needed.  My experience rethinking acquisitions and resource sharing workflows to support this changing landscape lead me to believe there is more than will at play.

One problem many libraries are aiming to solve with reorganizations, is the inadequate support of e-resource and open access workflows resulting from predominantly print based workflow and organizational structures.  This is interestingly parallel to an observation Van Noorden makes regarding the costs (that translate to high pricing) of traditional publishing and open access models. He writes:

“Whereas small [open access] starts ups can come up with fresh workflows using the latest electronic tools, some established publishers are still dealing with antiquated workflows for arranging peer review, typesetting, file-format conversation, and other chores.  Still older publishers are investing heavily in technology and should catch up eventually.”

Investing heavily is an interesting lens with which to consider the tensions at play in the subscription model and open access and is often the starting point for change. Investment connotes the shared driver of money at stake.  But investment of time, thought, and resources are also very much at play in exploring alternative workflow and organizational structures in these same spheres.   And because both involve people, solutions are not always a matter of simple arithmetic.

I had the opportunity to take notes for parts of the OA Symposium held at the University of Kansas recently, which was aimed specifically on open access funding alternatives to article and book processing charges (APC/BPC).  As I took notes for the symposium, I listened for specific connections to the subscription model that might lead to actionable solutions in my circle of influence. From almost every participant there was a common call for: concrete, actionable solutions (that do not reinvent the wheel), connections, and momentum.  Not surprisingly, these same outcomes are desired by those involved in reorganizational efforts to address and support such changes.

Breaking down any large problem — like institutional reorganizations or flipping subscription based or APC models of open access — requires both an ability to see the actors involved and the connections at play.  Both cases need a good dose of facilitation and process mapping.  In the OA Symposium participants did a fair amount of idea-generation, but also worked together in small groups to break down the processes involved in the APC model and its connections to many local and international players.  Proposing alternative models addressed the practicalities and anticipated challenges of implementation. Some of these proposals mentioned connections to subscription model in general terms; others offered more specifics.  I starting thinking more about the workflow and organizational implementation on a couple of these ideas.

Common funding models for open access initiatives, besides funding APC, are investing in open access memberships.  This is somewhat like subscription-based membership in consortia, which aim to reduce individual cost of participants and garner negotiating power in numbers. But a new (to me) twist on this model proposed that instead of modeling the price of participation on FTE or Carnegie classification (as the subscription models commonly do), perhaps differing levels of participation could be more voluntary, like endowments. Taking this a step further, I wonder if the options to invest as a silent donor would attract even more willing participation.  While contrary to the more public investment desired by open access advocacy, this recognizes a more guarded approach the subscription model workflow sometimes takes in managing messages about investment.  Take new e-resource trials, for example, which on the face of it represent no actual monetary commitment. However, a decision to even pursue trials may be carefully considered against messages that might appear to over promise the availability of resources that cannot be realistically afforded.  Such a decision might also  work at cross purposes with existing renewal workflows in negotiating better deals. To be clear, the need for budgetary accommodation in subscription renewals does not prevent libraries from considering new resources, but an awareness that the complexities of that messaging should be recognized.

Another, perhaps controversial twist on the membership models was tying participation with a commitment to reinvest subscription dollars along various timelines. (e.g. 1% – 100% over 10 years).  The incremental nature of this approach is also similar to subscription renewal workflows, which operate in annual incremental percentages increases (e.g. multi-year renewal deals often negotiate a pricing percentage cap on increases).  Again, its success with subscription workflows may come down to a question of transparency.  As with some licensing negotiation terms, a public, unified statement of commitment often helps get such clauses addressed in negotiation. Whether internal, or a transparent part of the negotiation process, finding a way to flip the negotiation of price cap percentage to a price reinvestment percentage is an interesting concept.

There are million other tiny ways to begin rethinking subscription and open access workflows in concrete ways. My next concrete step is to consider the steps recommended in the OA2020 Roadmap which is teeming with concrete practical solutions for subscription and open access budgeting and reporting, assessment, negotiation, and more. Being present at KU’s OA Symposium allowed me to pay attention and consider realities I hadn’t been aware of and take stock of how much more I can learn and potentially contribute.

 

References

Richard Van Noordern, “The True Cost of Science Publishing,” Nature 495 (2013), 426-429, doi:10.1038/495426a

Thinking Tenure Thoughts

Last week Meredith Farkas wrote a thoughtful post on her blog, Information Wants to Be Free, about tenure status for academic librarians. Spirited discussion ensued in Meredith’s blog comments and on libraryland Twitter (much of which Meredith Storified) which has continued to today. The conversation has included many varied perspectives on the advantages and disadvantages of tenure for academic librarians, including preparation for research and scholarship in graduate library programs, the perceptions of status and equality between academic librarians and faculty in other departments, salary parity, academic freedom, and the usefulness and rigor of the library literature.

I support tenure for academic librarians as I do for faculty in other departments primarily because I believe that tenure ensures academic freedom, which is as important in the library as it is in other disciplines. I also have concerns about the tenure system more generally, concerns that many academics in libraries and other departments also voice. One of my big concerns is that the pressure to publish can result in quantity over quality.

This conundrum was raised during the Twitter discussion of Meredith’s post and had me nodding vigorously as I read. I am absolutely in agreement that the tenure system as it currently stands has encouraged the publication of large amounts of scholarship that ranges from the excellent and thought-provoking, to the interesting if somewhat obvious, to the just not very good, to the occasionally completely wrong. Of course, this is a problem not just in academic librarianship but in other disciplines as well. The avalanche of scholarship resulting from the pressures to publish to gain tenure affects libraries and the broader academic enterprise in a variety of ways.

It takes time to write and publish, and time spent on that is less time to spend on doing research or reading the research that others have published, research that might be useful in our jobs as well as our own research. You might remember the article in the Guardian late last year in which Nobel Prize-winning physicist Peter Higgs suggested that he’d be unlikely to get tenure in today’s academic climate because he hasn’t published enough. I try to stay current on what’s being published in a handful of library journals, but like many of us my interests are interdisciplinary and there is no way I can read even a fraction of what’s relevant to my scholarly interests. And the more that’s published, the more difficult it can become to find the good stuff — something we see when we teach students to evaluate sources, but something that can stymie more experienced researchers as well.

There’s also a direct connection between the ever-increasing publication for tenure needs and academic library budgets. Those articles need to go somewhere, and journal publishers have been more than willing to create new journals to fill up with reports of academic research and sell back to libraries. Publishing in open access journals can help, as others including Barbara Fister have suggested.

But I think academic librarians with tenure can make an impact on the quality versus quantity problem, both in the library literature and in scholarly communication more widely. I’m coming up for tenure in the fall, and while I’ve published my research open access, it’s also true that I’ve submitted most of my work for publication in peer reviewed journals, primarily because that’s what “counts” most. I don’t know that I’ve written anything in the past 6 years that I wouldn’t have otherwise, but as Meredith and others noted in the Twitter conversation, without worries about what counts I probably wouldn’t have felt as much pressure to write as much as I have for peer reviewed journals, and might have spread my efforts more evenly between blogging or other forms of publication as well. I’ve also felt torn spending time on other work that I know isn’t as highly regarded as traditional scholarly publishing — work like conference organizing and article reviewing and blogging, for example.

I’m looking forward to coming up for tenure in part because I’d like to help work toward expanding the definition of scholarly productivity to include alternatives to peer-reviewed publication in journals, and to focus on quality over quantity. Some of this is work that librarians are already doing — work in promoting open access, for example, among faculty in other departments who may not realize that there are peer-reviewed, highly-regarded OA journals. As academic librarians we have a view of the scholarly publishing landscape that other faculty may not share, and I hope we can use this position to advocate for tenure requirements that take into account more of the possibilities for contributing to the creation and propagation of knowledge than peer review and impact factor alone.

Scholarly Publishing: Still Not Making Sense

A little bit more than a year ago ACRLog covered the Research Works Act, legislation that intended to stop federal funding agencies from requiring grantees to make the results of their research freely available to all. Luckily, RWA was quickly withdrawn, thanks to pressure from academics and librarians worldwide. However, the scholarly publishing universe continues to be prone to sudden outbursts of strange, even surreal, behavior.

A few days ago we got a tip from Todd Gilman, Librarian for Literature in English at Yale University, with a link to a post by Brian Leiter detailing the lawsuit that Edwin Mellen Press has brought against librarian Dale Askey and his employer, McMaster University. Briefly, the Edwin Mellen Press is suing Askey for libel because of a blog post Askey wrote more than two years ago in which he criticized the quality of books published by the press, especially in light of shrinking academic library budgets for monographs. Even stranger, Askey wrote the post before he was even hired by McMaster, while he was a librarian at Kansas State University.

Subsequently the news broke across the librarian blogosphere and higher ed news outlets. There were articles in the Chron and Inside Higher Ed yesterday, and Jessamyn West has a nice roundup of coverage of the story, too. On Friday McMaster released a statement affirming their support of Askey and academic freedom.

I was shocked and saddened but not truly surprised to read about the lawsuit, as it seems like so many academic publishers are pulling out all the stops recently to keep information locked up away from readers and to work against libraries and librarians, who should be (and have been!) their natural allies. But the bright side is that this latest development provides yet another opportunity for faculty and librarians to join together in support of access to information, as we saw last year in the flurry of activity around the Academic Spring.

Martha Reineke, professor of Religion at the University of Northern Iowa, started a petition to encourage Edwin Mellen to drop the lawsuit. This morning the petition has nearly 700 signatures: scholars, researchers, and librarians alike. In correspondence with her this morning, she shared her reasons for starting the petition:

The librarians at the University of Northern Iowa have been so wonderful to me throughout my career. When I read about Dale Askey, I realized that what is happening to him could happen to the librarians at UNI. I would defend them in a heartbeat. I hope that public pressure will get Edwin Mellen to stand down.

In these sense-challenged times for scholarly publishing, I’m grateful to Martha and all of the faculty, librarians, and others who take a stand against challenges to academic freedom and in favor of access to information. Thank you!

Publishing Fat Cats, Collection Curation, and Serving Today’s Patron

ACRLog welcomes a guest post from Heidi Steiner, Distance Learning Librarian at Norwich University.

The greatest reflection I find myself having following this year’s LJ/SLJ Ebook Summit is only vaguely about ebooks. Instead my mind is circling around balance. I tuned in to the “Marketing Ebooks to Students” panel ready for ideas about how I can get the online students I work with even more sold on ebooks to fill their immediate needs. I greatly enjoy Library Babel Fish and was excited to hear Barbara Fister’s perspective, which turned out to be: “I’m not quite ready to market ebooks to my students yet.” Barbara raised many questions we should all be thinking about. Her probing questions touched on patron privacy, censorship, preservation, sharing, putting money into yet more temporary licensed bundles, the long-term ramifications of providing patron driven acquisitions for last-minute needs, curating collections for the future, and talking to our patrons, both students and faculty, about what they really want. As a result, my brain is now in a seemingly inescapable conundrum.

While Barbara was speaking, I found myself focusing on her mentions of patron driven acquisitions (PDA) and trying to rectify her well-argued thoughts with my personal mental framework around PDA. Most people probably think of patron driven acquisitions in the most traditional sense: patrons initiating purchases of books for the physical collection. This may be in place via request buttons in the library catalog or some other mechanism. With ebooks in the fold, there are also plenty of libraries experimenting with patron driven ebook acquisitions. In my mind, I go directly to the model of PDA we use at my library, which is built around on-demand ebook rentals. Herein lies where my internal struggle begins. How do we balance standing up to the man, curating collections for the future, and serving the patrons we have now?

At Norwich University we serve an array of unique populations, including corps of cadets and civilian on-campus undergraduates and entirely online students in the School of Graduate and Continuing Studies. Our online students are on a tight course schedule with most in 6-credit hour, 11-week graduate courses, many with steady research requirements. At the library, we are constantly looking for ways to make necessary resources available quickly and seamlessly for all our patrons, but the online students pose the greatest challenge. This is notably important considering the impossibilities of physical interlibrary loan for books when students are around the globe. Collection and content curation can only take a small library so far, especially in serving such a diverse group of patrons. For us, patron driven acquisitions, specifically ebook rentals facilitated with Ebook Library (EBL), are a stop gap in the hole of needs and expectations. We choose what of the EBL catalog to make visible in our collection, patrons can see five minute previews of any given ebook and then request a loan. Ebook rentals default to a week and we pay a percentage of the ebook’s retail price with each rental instance. A purchase trigger goes off after the third rental to stay cost-effective. In my mind, our model of PDA at Norwich is more easily equated with interlibrary loan than collection development.

I often cannot help but ask myself why we are throwing money at publishers to buy books with roughly a 30-40% chance of circulating, when we can provide students with on-demand rentals thus guaranteeing use. What are we giving up by feeding the fat cat publishers and using collection development policies to make a best guess at what might get used one day? It’s a double-edged sword. We are feeding an industry that restricts knowledge to only those with access, while still curating a collection for the future, but may not be providing the resources our patrons need now; it is impossible to predict each possible need. On the flipside, what are we giving up with PDA in any of its possible incarnations? Depending on the scenario, it could be a lot or a little. PDA could mean sacrificing the integrity of our future collection, but it can also mean a satisfy patron today and knowing money spent was actually used for something. Fister’s short yet very powerful talk definitely provides some further clues to both answers, but it seems to me that nothing is that cut and dry.

We are maintaining balance through a combination of traditional, liaison program based collection development and patron driven ebook rentals at Norwich, but I cannot honestly say we are doing much to fight the fat cats…yet. In her talk, Fister argued we should be reinventing the academic monograph, as we are already spending money on books and just might posses the expertise to make it happen. This is an awesome thought and worthy quest, but where do small libraries fall in scholarly content creation? Certainly we can load open access ebook records into our catalogs, as Fister suggests. We can also work towards open access awareness, encourage and push publication in open access journals with our faculty and practice it ourselves, but what role can small college and university and libraries legitimately play in production?

I want to cultivate services that are right for our patrons now, but also desire building a library that is sustainable into the future. How are your libraries reacting as publishers keep an iron fist and ebooks proliferate, all while patron driven acquisitions meet immediate needs? Where do you find balance?

The Age of Big Access

This month marks the second in our new series of guest posts from academic librarians around the biblioblogosphere. October’s post is from Iris Jastram, the Reference & Instruction Librarian for Languages and Literature at Carleton College in Northfield, Minnesota. She also blogs at Pegasus Librarian.

While we were all busy wondering what it means to be a librarian in the Age of Google, we got flanked. This is not the Age of Google after all. That was just a distraction — a clever and dazzling light show. Meanwhile, behind the curtain, a totally different age was gathering itself: The Age of Big Access.

We saw and were outraged by Elsevier’s extortionist tactics. You know the story: our scholarly communities can’t function without these journals. We needed to provide access, Elsevier knows we needed to provide access, and so we have no leverage. The part of our librarianly DNA that is hardwired to provide access and further scholarly pursuits kicks in and overrides everything else.

We saw and were outraged by OCLC’s revised Use and Transfer guidelines. Sure, we could decide not to hand the record over to OCLC, but then the other systems that we really do need (such as ILL) wouldn’t work as well. We couldn’t lend our items, which means we couldn’t build up credits, which means that we couldn’t afford to borrow as much. Our scholarly community would suffer. We need to provide access, OCLC knows we need to provide access, and so we have no leverage. That librarianly DNA kicks in again.

We saw and were outraged by EBSCO’s increasing holdings of exclusive rights to periodicals, often offered through increasingly obscure EBSCO aggregators. But we need to provide access, the journals know it, they contract with EBSCO to get as much out of EBSCO as they can, we have no leverage. That blasted librarianly DNA keeps kicking in.

We saw and were outraged by Nature Publishing Group’s price hikes, made public by the University of California system when that system announced a boycott (PDF) of all of Nature’s periodicals and Nature-related activities. How dare Nature sell our own work back to us at such a price, we asked. Because we need to provide access to these things, Nature knows it, and so we have no leverage. Is there any way to amputate DNA?

We saw and were outraged by OCLC yet again when a lawsuit reminded us just how often we have no choice of vendor now that OCLC controls our cataloging, ILL, and to a lesser but growing extent, our catalogs. Apparently librarianly DNA loves these parasitic relationships around providing access.

And weren’t we just talking about how we’re no longer gatekeepers now that there’s so much free information out there? What about information overload and result fatigue? Have we wondered and worried about our futures so long that the future got written by big corporations in the business of selling us access, and selling it to us again, and then selling it to us again?

As usual, Barbara Fister is way ahead of me with her Liberation Bibliography manifesto. But what about me? I don’t have an activist bone in my body, but surely recognizing that I’m living the wrong future must have some effect. Surely there’s a place for instruction librarians in this alternate future.

I was pretty comfortable with my role as an instruction librarian in the Age of Google. I’m totally at sea trying to figure out my role as an instruction librarian in the Age of Big Access.