In Praise of Ideas

This month’s post in our series of guest academic librarian bloggers is by Emily Drabinski, Electronic Resources and Instruction Librarian at Long Island University in Brooklyn, NY. She’s the editor (with Alana Kumbier and Maria Accardi) of Critical Library Instruction: Theories and Methods, published by Library Juice Press.

I just completed a thesis in the English department of my home institution, finishing up the second masters our jobs so often require. When people ask me what my thesis is about, I give them a short answer: kairos, a Greek notion of qualitative time, and what it has to tell us about library instruction. But there’s a longer answer, of course; it’s 100 pages long, cites everyone from Plato to James Elmborg to Michel Foucault and back to Plato, and is a significant deposit both in my theoretical bank and the bank of raw text from which I’ll attempt to craft a tenurable research profile in the remaining four years of my clock.

But why did I need to do so much reading and writing just to be a librarian? We’re a profession of practice, after all. We do and make things more than we think things. The first chapter of my thesis parses the debate between Plato and the Sophists about the nature of time and truth. What in the world could that have to do with my daily work at the reference desk and in the library classroom?

Well, actually kind of a lot. Me, I came down on the side of the Sophists. Knowledge is contingent and happens in time. It’s not absolute. What it’s possible to know, or even conceive as a question, depends on the context–what has come to count as knowledge over the course of time. It may not be a set of how-tos, but the notion of kairos does provide me a frame through which I work, every day, in my office, at the reference desk, and in the classroom.

Here’s an example: If knowledge is contingent, then I’m never looking for right answers. Instead, I’m looking for ways to engage students in their own active knowledge pursuits, pursuits that happen in time and are never final. I taught a class last week, and I framed my discussion with a metaphor that came directly from all that thinking, reading and writing. Instead of going with shoe shopping as a way to explain why students might use a subject database and not just Google (when I need shoes I go to a shoe store; I don’t go up and down the mall asking for shoes in every store), I went with dialogue as a metaphor. (Confession: I yoinked that one from Socrates.) Research is about a conversation one has with the literature of the past, in the present, toward the future of our own scholarly work. We ask databases questions, and databases give us answers. Sometimes they tell us no results. But there are no final answers, not if we embrace the kairos of research. There are simply next questions–with corrected spelling and broader keywords, maybe.

Ideas matter in librarianship, even for those of us at the frontlines of service delivery and not in the ivory towers. Ideas frame our action, the way we talk and teach about what we do, and what we make matter when we’re connecting our users to resources. If my frame of reference were informed purely by a desire to get things right, I might teach students how to follow my directions to get to a stable, unchanging and unchangeable answer. I’d be invested in describing how to use the correct language in the correct way in the correct database, all the while reinscribing as correct knowledge systems that reward some ways of knowing and not others.

That was a great class, the one that talked about research as a conversation. We all had a pretty great time, with a free flow of questions and answers. We spent a lot of time laughing, and a lot of time finding appropriate scholarly resources. There was applause as we wrapped things up, spontaneous and grateful. In the two weeks since the session, a quarter of the class has made follow up appointments with me or one of my colleagues. It’s not tenure-level evidence-based research, of course, but it anecdotally tells me my idea is one worth pursuing, not only in the scholarly literature of the field, but as a part of my classroom practice as well.

We don’t talk much about ideas, we practicing librarians. There doesn’t always seem time for them, between the classes and the desks and the meeting–oh, the meetings. But that’s the real advantage of the demand for scholarship, the demand that we engage and reflect on the ideological frames that guide our teaching, and a demand I’d like us to take up more often and more informally. What ideas undergird the way you work as a librarian?

Long Lost Motivation

In the current-day liturgy of teaching, it seems that motivating students is key. Once you have students motivated, supposedly, they will easily absorb what may otherwise seem dry or mundane. So a teacher’s plan should not be to transmit the material, but to motivate the students to learn the material for themselves while acting as a guiding frame. For librarians who teach, then, the challenge is to motivate students to be interested in searching for and critically thinking about information.

I know it’s possible to be interested in searching for and critically thinking about information, because it happened to me. But that was in graduate school, after many years of appreciating libraries and learning. The question I keep returning to is, what’s the formula for librarians to motivate students in a meaningful way during a brief reference transaction, or at best a library instruction session? Particularly in context, where research is only one part of a broader assignment or class?
(And don’t mistake this as a call for credit-bearing IL courses — I agree with Steven Bell’s recent post)

One recent reference desk transaction that I consider particularly successful involved a patron writing an argumentative paper about how x causes y. She wanted to find research supporting her view. So we tracked down some research, looked at some studies, and found that x has not been conclusively shown to cause y, but there are correlations, and many sources have used these correlations to prescribe certain behaviors. This was a wonderful information literacy lesson because it demonstrated how information is generated and then interpreted, and it was directly relevant to the context of her need. It was also representative of most of the reference questions I handle, in that patrons really don’t care about the intricacies of the catalog or databases until they have a specific question. It’s only when learning search tools and finding aids is integrated into answering a question that the search for information becomes interesting. In a class, though, I find this level of customization is not always possible.

I also do want to promote student independence in information-seeking behaviors, but wouldn’t you hate it if you walked up to some computer guru, asked her to show you how to do something, & she said “I’m not going to show you how to do it, but I’ll show you how I figured it out. I read the tutorial and went to a bunch of training classes, and then I played with it a bunch.” Everyone looks for similar shortcuts all the time, but shortcuts are meaningless without context. So context is essential to library instruction — we have to make library tools relevant to a certain class, or assignments, for the lesson to work.

In conclusion (sort of), it is easier but insufficient to simply feed students the shortcuts (i.e. the finding aids) without a context. We have to come up with truly thrilling examples of how information works, but much of the time we are preoccupied with thinking about how the tools work. Obviously it will vary by discipline, but does anyone have any great examples they’d like to share here? Or perhaps there’s a forum for this type of idea-generation that I haven’t found yet?